Avis
8,4
Très bien
9,0/10
Propreté
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
29 déc. 2023
Séjour de 4 nuits en décembre 2023
Réponse de Arturo Yañez - Sr. Mission Control Manager le 31 déc. 2023
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
10/10 Excellent
pascal
Voyage en famille
2 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
pascal
Séjour de 3 nuits en juillet 2023
Réponse de Arturo Yañez - Sr. Mission Control Manager le 6 août 2023
Thank you for sharing a review of your recent experience. Our team here at YOTEL PAD Miami is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
6/10 Satisfaisant
Raphaël
Voyage en famille
20 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Raphaël
Séjour de 1 nuit en février 2023
2/10 Horrible
Keosha
Voyage en famille, Voyage en couple
22 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Keosha
Séjour de 3 nuits en mars 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Keosha,We sincerely apologize for the disappointment you experienced during your stay at YOTEL Miami. Your feedback is incredibly important to us, and we're truly sorry that the room didn't meet your expectations. Rest assured, we take your comments seriously and will investigate the discrepancies between the photos and the actual room layouts to ensure accuracy for future guests. We deeply regret any inconvenience caused by the room assignment error and any perceived rudeness from our team. Please know that this does not reflect our usual standards of service, and we will address this internally to prevent recurrence. Your comfort and satisfaction are our top priorities, and we're committed to making improvements based on your valuable feedback. We hope you'll reconsider and give us another chance to provide you with the exceptional experience you deserve.Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Dunier, Noble
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dunier
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Dunier,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Sarah
Voyage en groupe
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en avril 2024
Réponse de YOTELPAD Miami le 16 mai 2024
Dear Sarah,Thank you for choosing YOTELOAD Miami! We're delighted to hear that our location suited your needs perfectly. We hope to welcome you back for your next concert adventure!Best regards,YOTEL PAD Miami
6/10 Satisfaisant
Antonia
Voyage en famille
11 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Antonia
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Antonia,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your room and found it clean and comfortable, and that you appreciated our pool area. However, we're sorry to learn about the challenges you encountered with our housekeeping, front desk, and security teams. Your experience does not reflect the high level of service we strive to provide. Please accept our sincerest apologies for the inconvenience caused by the delay in receiving additional blankets and toilet paper. We understand the frustration this may have caused, especially when traveling with tired children. Rest assured, we'll address these issues internally to ensure smoother and more efficient service in the future. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay.Warm Regards,YOTEL / YOTELPAD Miami
6/10 Satisfaisant
Malissa Wilhelmina De
Voyage en groupe
10 mai 2024
Les points forts : Propreté et équipements
Malissa Wilhelmina De
Séjour de 1 nuit en avril 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Malissa,Thank you for sharing your feedback with us. We understand that parking costs can be a concern, and we're sorry for any inconvenience this may have caused. At YOTEL Miami, we aim to provide value in other areas, but we know parking is an important consideration for our guests. We'll take your comments into account as we continually review our offerings. If you have any other feedback or questions, please let us know. We hope you'll consider staying with us again, and we'll do our best to make your visit more enjoyable.
2/10 Horrible
kenford
6 mai 2024
Les points faibles : Propreté
kenford
Séjour de 3 nuits en mai 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Kenford,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.
6/10 Satisfaisant
Lep San
Voyage en famille avec de jeunes enfants
3 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lep San
Séjour de 3 nuits en avril 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 5 mai 2024
Dear Lep San,Thank you for sharing your experience with us at YOTELPAD Miami. We understand that our room cleaning schedule of every three days might not suit everyone, and we appreciate your feedback. If you need fresh towels daily, our team is happy to provide them upon request. Regarding the parking, we apologize for any inconvenience caused by the "no standing" sign in front of the hotel. We suggest having someone stay with the car to avoid any issues. We appreciate your comments and hope to welcome you back soon for a smoother and more enjoyable stay.
6/10 Satisfaisant
Jeong
Voyage en famille
25 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jeong
Réponse de Arturo Yañez - Sr. Mission Control Manager le 1 mai 2024
Dear Jeong,Thank you for sharing your feedback with us. We're glad you found the YOTELPAD spacious and our location convenient during the day, and we appreciate your kind words about our staff. However, we're sorry to hear about the discomfort caused by the fire alarm testing and the lack of clear instructions during your stay. We understand how this could impact your experience, and we apologize for any inconvenience it caused.Your feedback helps us improve, and we'll ensure better communication with our guests regarding fire alarm testing and clearer guidance on navigating the hotel. We hope you'll give us another chance to provide a smoother and more enjoyable stay. Thank you for choosing YOTELPAD Miami, and we wish you safe travels ahead.
10/10 Excellent
paulina kuri
23 avr. 2024
Les points forts : Propreté
paulina kuri
Séjour de 1 nuit en avril 2024
Réponse de YOTEL Miami le 30 avr. 2024
Dear Guest,We are delighted to hear that you enjoyed your experience. We look forward to welcoming you back soon.Best regards,YOTEL Miami
8/10 Bien
nikita
Voyage en groupe
22 avr. 2024
Les points forts : Équipements
nikita
Séjour de 1 nuit en avril 2024
Réponse de YOTELPAD Miami le 23 avr. 2024
Dear Nikita,Thank you for sharing your experience with us! We're glad to hear that you found our check-in process convenient and enjoyed the innovative features like our kiosks and robots. It's great to know that you appreciated the security measures in place and the amenities provided in the room.We apologize for the inconvenience regarding the carpet in the hallway and the delayed response to your request for extra towels. Your feedback is invaluable to us, and we will address these issues promptly to ensure a better experience for our guests in the future.We're delighted to hear that despite these minor challenges, you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay.Warm regards, YOTELPAD Miami
4/10 Médiocre
Sally
16 avr. 2024
Sally
Séjour de 4 nuits en avril 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Sally,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.
10/10 Excellent
Sharlene
Voyage en famille
9 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sharlene
Séjour de 3 nuits en mars 2024
Réponse de YOTELPAD Miami le 22 avr. 2024
Dear Sharlene,hank you for choosing to stay with us before your cruise on the 'ICON OF THE SEAS'. We're glad our location near the Port Terminal was convenient for you and your family. We hope you had a fantastic cruise and look forward to welcoming you back in the future!Warm regards, YOTELPAD Miami
8/10 Bien
Elvia
7 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Elvia
Séjour de 4 nuits en mars 2024
Réponse de YOTELPAD Miami le 11 avr. 2024
Dear Elvia,Thank you for your review! We're glad you appreciated our modern amenities and convenient location near Bayside Marketplace. We apologize for any inconvenience caused by the parking situation and will take your feedback into consideration for improvement. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,YOTELPAD Miami
8/10 Bien
KELLY, hampton
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
KELLY
Séjour de 1 nuit en mars 2024
Réponse de YOTELPAD Miami le 11 avr. 2024
Dear Kelly,Thank you for sharing your experience! We're pleased to hear you found our location convenient for exploring Bayside shops and restaurants. Your safety is our priority, and we're glad you appreciated our security measures. We appreciate your tip about parking and are glad you found the check-in and check-out process easy. We hope to welcome you back for another enjoyable stay soon!Warm regards,YOTELPAD Miami
6/10 Satisfaisant
Sonia P
28 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Sonia P
Séjour de 5 nuits en mars 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 1 avr. 2024
Dear Sonia P,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.
8/10 Bien
Valerie
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Valerie
Séjour de 1 nuit en mars 2024
Réponse de YOTELPAD Miami le 25 mars 2024
Dear Valerie,Thank you for staying with us.We appreciate you sharing your feedback with us. We're delighted to hear that you enjoyed our YOTELPAD Miami rooms. Your comments regarding the regular YOTEL Miami rooms have been duly noted and will be taken into consideration for future improvements.Warm regards,YOTELPAD Miami
10/10 Excellent
Ernesto
Voyage en couple
22 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ernesto
Séjour de 1 nuit en mars 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 22 mars 2024
Dear Ernesto,Thank you for sharing your feedback with us. We appreciate your understanding of the urban environment around our hotel. We continuously strive to ensure the safety and comfort of all our guests, and your comments will help us in our ongoing efforts to enhance the experience for everyone. We hope to welcome you back soon for another enjoyable stay.
8/10 Bien
Kaitlyn
Voyage en groupe
19 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kaitlyn
Séjour de 3 nuits en mars 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 22 mars 2024
Dear Kaitlyn,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at YOTEL Miami and that David, myself, and Paola provided you with excellent service. We apologize for any inconvenience you experienced with the valet parking but are pleased that our front desk team was able to assist you promptly. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience in the future!
10/10 Excellent
Forrest, Austin
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Forrest
Séjour de 1 nuit en mars 2024
Réponse de YOTELPAD Miami le 21 mars 2024
Dear Forrest,Thanks so much for choosing YOTELPAD Miami. We are thrilled to know you had a great experience during your stay. We hope to welcome you back soon. Warm regards, YOTELPAD Miami
8/10 Bien
Megan
16 mars 2024
Les points forts : Propreté
Megan
Séjour de 1 nuit en mars 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 22 mars 2024
Dear Megan,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
8/10 Bien
Breanna
Voyage en famille avec de jeunes enfants, Voyage en famille
12 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Breanna
Séjour de 1 nuit en décembre 2023
Réponse de Arturo Yañez - Sr. Mission Control Manager le 22 mars 2024
Dear Breanna,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
10/10 Excellent
Eric
5 mars 2024
Les points forts : Propreté
Eric
Séjour de 1 nuit en février 2024
Réponse de YOTELPAD Miami le 5 mars 2024
Dear Eric,Thank you for taking the time to share your feedback with us. We are delighted to hear that everything during your stay was good.We hope to welcome you back to our hotel soon.Best regards,YOTELPAD Miami
10/10 Excellent
Juliana
Voyage en groupe
25 févr. 2024
Les points forts : Propreté et confort de la chambre
Juliana
Séjour de 1 nuit en février 2024
Réponse de YOTELPAD Miami le 27 févr. 2024
Dear Juliana, Thanks so much for staying with us. We are thrilled to know you enjoyed your stay. We hope to see you again soon. Warm regards, YOTELPAD Miami
10/10 Excellent
Kathrin
Voyage en famille
24 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kathrin
Séjour de 2 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr zu hören, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie unsere Lage als praktisch empfunden haben, die Unterkünfte sauber und geräumig waren und das Frühstück köstlich war. Es war uns eine Freude, Sie zu beherbergen, und wir hoffen, Sie in Zukunft erneut im YOTEL Miami willkommen zu heißen, für ein weiteres fantastisches Erlebnis!
8/10 Bien
Chelsie
Voyage en groupe
24 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Chelsie
Séjour de 1 nuit en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our pool and found it to be clean. Your comment about the hair dryer is noted, and we appreciate your input. We're always looking for ways to improve our amenities and will definitely take your suggestion into consideration. We hope to have the pleasure of welcoming you back to YOTEL Miami for another enjoyable stay in the future!
10/10 Excellent
George
Voyage en famille
23 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
George
Séjour de 2 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a perfect stay at YOTEL Miami. It's fantastic to know that you enjoyed your experience enough to consider returning. We can't wait to welcome you back and provide you with another memorable stay at YOTEL Miami!
10/10 Excellent
Cindy
Voyage en famille
20 févr. 2024
Les points forts : Propreté et confort de la chambre
Cindy
Séjour de 1 nuit en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
8/10 Bien
Xavier
19 févr. 2024
Les points forts : Propreté et confort de la chambre
Xavier
Séjour de 4 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
8/10 Bien
Stéphanie
Voyage en famille avec de jeunes enfants
19 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stéphanie
Séjour de 7 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient for exploring the area by foot and accessing transportation options to the beach and other tourist attractions. We strive to provide our guests with easy access to all the wonderful sights and activities nearby. We hope to have the pleasure of welcoming you back to YOTEL Miami for another enjoyable stay in the future!
10/10 Excellent
Bronly
Voyage en famille
14 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bronly
Séjour de 3 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 25 févr. 2024
We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our top priority, and it's wonderful to know that we were able to provide you with a pleasant experience. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
8/10 Bien
Joseph, Albany
Voyage en groupe
12 févr. 2024
Les points forts : Équipements
Joseph
Séjour de 1 nuit en février 2024
Réponse de YOTELPAD Miami le 14 févr. 2024
Dear Joseph,Thank you for your review! We're thrilled to hear that you found your stay pleasant and enjoyed our spacious and comfortable rooms. We appreciate your feedback regarding breakfast pricing and the hallway smell. We'll take your comments into consideration for improvements. We look forward to welcoming you back for another enjoyable stay. Best regards, YOTELPAD Miami
10/10 Excellent
EDWARD
Voyage en famille
5 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
EDWARD
Séjour de 3 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 6 févr. 2024
Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us. We'll certainly take your suggestion regarding parking into consideration as we strive to improve our facilities for our guests' convenience. We look forward to hosting you again in the future.
10/10 Excellent
Pamela, Battleford
5 févr. 2024
Pamela
Séjour de 1 nuit en février 2024
Réponse de YOTELPAD Miami le 21 mars 2024
Dear Pamela, Thanks so much for choosing YOTELPAD Miami. We are thrilled to know you enjoyed your stay. We hope to welcome you back soon. Warm regards, YOTELPAD Miami
10/10 Excellent
Jaeho
2 févr. 2024
Les points forts : Propreté et confort de la chambre
Jaeho
Séjour de 3 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 4 févr. 2024
Dear Jaeho,Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our facilities to be excellent and well-equipped for a comfortable stay, especially for longer durations. We appreciate your honest insights about cleanliness and staff attitude, and we apologize for any shortcomings in those areas. Your feedback is valuable as we continually strive to improve our services. We're glad you found the parking information helpful, and we encourage you to consider us for future reservations. Your reassurance means a lot, and we look forward to the opportunity to enhance your experience in the future.
10/10 Excellent
Karen, Orlando
Voyage en famille avec de jeunes enfants, Voyage en famille
28 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 29 janv. 2024
Estimada Karen,Agradecemos tus amables comentarios sobre nuestro hotel. Lamentamos las manchas en las camas del área de la piscina y agradecemos que nos lo hayas señalado. Tomaremos medidas para mejorar y asegurarnos de que tu próxima visita sea aún más agradable. Esperamos darte la bienvenida nuevamente pronto.
6/10 Satisfaisant
Paulina
Voyage en famille
28 janv. 2024
Les points forts : Propreté et confort de la chambre
Paulina
Séjour de 3 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 29 janv. 2024
Dear Paulina,Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at YOTELPAD Miami is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
8/10 Bien
Pamela, Battleford
Voyage en famille
28 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pamela
Séjour de 1 nuit en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 29 janv. 2024
Dear Pamela,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
10/10 Excellent
Jan Olav
27 janv. 2024
Les points forts : Propreté et confort de la chambre
Fantastic place with a small but.
Jan Olav
Séjour de 3 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 29 janv. 2024
Dear Jan Olav,Thank you for your positive feedback and recognizing the improvements in our service. We appreciate your suggestion regarding the pool and jacuzzi cleanliness. We will certainly consider enhancing signage and marking the shower area more clearly to ensure a more enjoyable experience for all guests. We look forward to welcoming you back soon.
2/10 Horrible
debbie
27 janv. 2024
debbie
Séjour de 2 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 29 janv. 2024
Dear Debbie,Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at YOTEL Miami is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
6/10 Satisfaisant
ryan
25 janv. 2024
Les points faibles : Propreté
ryan
Séjour de 1 nuit en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 27 janv. 2024
Dear Ryan,Thank you for sharing your feedback with us. We appreciate your observations about the surrounding area and your experience with the room. We apologize for any shortcomings you encountered, and your comments will be shared with our team for improvement. We are pleased to hear that the front desk provided helpful and friendly service. We take your feedback seriously, and we are committed to addressing the issues raised to enhance our guests' overall experience. If you have any specific details you'd like to share or if there's anything we can do to make things right, please feel free to contact us directly. We value your input and hope to have the opportunity to welcome you back for an improved stay.
6/10 Satisfaisant
Kayla
Voyage en famille, Voyage en couple
25 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kayla
Séjour de 2 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 27 janv. 2024
Dear Kayla,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our location was convenient for exploring the bay area, with access to local food and transportation. We're glad you appreciated our efforts to maintain a clean property, and we're pleased that the use of room keys for elevator access added to your sense of security. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay in the future.
8/10 Bien
Voyageur vérifié
Voyage en famille
24 janv. 2024
Swanky hotel, good vibes
Voyageur vérifié
Séjour de 7 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 24 janv. 2024
Thank you for choosing YOTELPAD Miami for your stay, and we're pleased to hear that overall, you had a nice experience. It's great that you enjoyed the spacious room, the appealing lobby, and the amenities, including the pool bar with good food. We apologize for any lapses in the room cleanliness and appreciate you bringing it to our attention. Your feedback about the cleaning frequency is noted, and we'll work on addressing these concerns to enhance our guest experience. We value your insights and hope to have the opportunity to welcome you back for an even more satisfying stay in the future.
10/10 Excellent
dawn
22 janv. 2024
Les points forts : Propreté et confort de la chambre
Nice hotel
dawn
Séjour de 1 nuit en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 24 janv. 2024
Thank you for sharing your experience at YOTELPAD Miami. We're thrilled to hear that you found our hotel nice and modern, and that you enjoyed the spacious and clean room during your stay. We appreciate your feedback about the valet parking cost, and we'll certainly take that into consideration as we strive to enhance our services. It's great to know that overall, you had an enjoyable stay with us. We look forward to the possibility of hosting you again in the future!
10/10 Excellent
Florian
Voyage en famille
12 janv. 2024
Les points forts : Propreté et confort de la chambre
Super nice hotel / apartment (one pad)
Florian
Séjour de 3 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 13 janv. 2024
Dear Florian,Thank you for your positive feedback! We're delighted to hear that you enjoyed our super location in Miami, especially the proximity to the Metromover, and the ease of walking to Bayfront Park, Brickell, Kaseya Center, and other attractions. We strive to provide a convenient and enjoyable experience for our guests, and we're thrilled that you had a great time exploring the surrounding areas. We look forward to welcoming you back on your next visit to YOTELPAD Miami!
10/10 Excellent
Minho
12 janv. 2024
Minho
Séjour de 4 nuits en janvier 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 14 janv. 2024
Dear Minho,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
10/10 Excellent
Karla
10 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Karla
Séjour de 1 nuit en décembre 2023
Réponse de Arturo Yañez - Sr. Mission Control Manager le 11 janv. 2024
Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
3 janv. 2024
Average
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Arturo Yañez - Sr. Mission Control Manager le 9 janv. 2024
Thank you for sharing your feedback with us. We sincerely apologize that your stay was not up to your expectations, and we're sorry to hear about the concerns regarding the location. We take such feedback seriously and will address this matter to ensure a more positive experience for our guests in the future. Your comfort and satisfaction are of utmost importance to us, and we appreciate your insights as they help us improve. If there's anything specific you would like to discuss or if we can assist you further, please don't hesitate to contact us. We hope to have the opportunity to welcome you again and provide a more enjoyable stay.