Avis
8,0
Très bien
8,8/10
Propreté
8,2/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
26 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Luc,Thank you for the fantastic 5-star review! We're thrilled you enjoyed your stay with us. Looking forward to hosting you again soon!Best regards, YOTEL Miami
10/10 Excellent
claude, Boucherville
12 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
claude
Séjour de 3 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 22 mars 2024
Dear Claude,Thank you for sharing your thoughts from YOTEL Miami. We're glad to hear that you enjoyed your stay overall. We understand that preferences for room size and bathroom layout can vary, and we appreciate your feedback. If there's anything specific we can do to improve your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon for a more enjoyable stay.
8/10 Bien
Daniel
26 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en février 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 1 mars 2024
Dear Daniel,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que vous n'avez pas trouvé que notre niveau de service correspondait à votre attente. La satisfaction de nos clients est notre priorité absolue, et nous prendrons en compte vos commentaires pour améliorer nos services à l'avenir. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante lors d'une prochaine visite.
10/10 Excellent
Anne
Voyage en couple
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 1 nuit en novembre 2023
Réponse de YOTEL MIami le 26 nov. 2023
Dear Guest, Thanks so much for staying with us. We are thrilled to know our location is perfect for cruise stays. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,YOTEL Miami
8/10 Bien
Sandra
3 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en octobre 2023
Réponse de YOTEL Miami le 7 nov. 2023
Dear Sandra, Thanks so much for choosing YOTEL Miami. We are thrilled to know you enjoyed your stay. We hope to welcome you back soon. Warm regards, YOTEL Miami
8/10 Bien
VANESSA
Voyage en groupe
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements
VANESSA
Séjour de 3 nuits en septembre 2023
Réponse de YOTEL Miami le 22 sept. 2023
Dear Vanessa, Thank you for staying with us. We appreciate you sharing your feedback with us, and we're pleased to hear that you enjoyed our great Downtown location and found your room spacious, modern, and well-equipped. We appreciate your kind words about our pool area as well.We sincerely apologize for the inconvenience you experienced with the toilet door and the automatic bedroom lights during your stay. Your feedback is invaluable, and we're disappointed to hear that we didn't resolve these issues to your satisfaction despite your reports. Rest assured that we take these matters seriously, and we will address them promptly to ensure a better experience for our future guests.We appreciate your patience and understanding, and we hope you will consider staying with us again in the future. We'll make every effort to provide you with an even more comfortable and hassle-free experience during your next visit.Best regards, YOTEL Miami
10/10 Excellent
Mathew
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mathew
Séjour de 3 nuits en juin 2023
Réponse de YOTEL Miami le 4 juil. 2023
Dear Guest, Thanks so much for choosing YOTEL Miami. We appreciate your rating. Happy to know you enjoyed your stay. Best Regards, YOTEL Miami
10/10 Excellent
Eddy
11 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eddy
Séjour de 6 nuits en juin 2023
Réponse de Arturo Yañez le 13 juin 2023
Thank you for sharing a review of your recent experience. Our team here at YOTEL Miami is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
10/10 Excellent
Anne
Voyage en famille
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anne
Séjour de 1 nuit en mai 2023
Réponse de YOTEL Miami le 31 mai 2023
Dear Anne,Thank you for choosing YOTEL Miami and for recommending us. We truly appreciate your taking the time to complete a review and glad to know your stay went well. We hope to host a future visit with us again soon.Best,YOTEL Miami
4/10 Médiocre
ZAHIA
26 avr. 2023
ZAHIA
Séjour de 7 nuits en avril 2023
Réponse de YOTEL Miami le 31 mai 2023
Dear ZAHIA,Thank you for staying with us for your review. We hope to have the opportunity to host a future stay with us.Best,YOTEL Miami
10/10 Excellent
Sylvie, Stoneham-et-Tewkesbury
Voyage en couple
24 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvie
Séjour de 1 nuit en avril 2023
Réponse de YOTEL Miami le 25 avr. 2023
Dear Sylvie,Thank you so much for choosing YOTEL Miami. happy to know you love our ultra chic decor. We hope to see you soon.Best,YOTEL Miami
10/10 Excellent
Stephane, Quebec
Voyage en couple
3 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephane
Séjour de 2 nuits en mars 2023
Réponse de YOTEL MIAMI le 18 avr. 2023
Dear Wyatt,Thank you for staying with us Glad to know you enjoyed your stay. We hope to see you soon.Best,YOTEL Miami
4/10 Médiocre
France
23 mars 2023
France
Séjour de 1 nuit en mars 2023
8/10 Bien
edith
19 mars 2023
edith
Séjour de 1 nuit en mars 2023
Réponse de YOTEL Miami le 21 avr. 2023
Dear Edith,Thank you for staying with us. We hope to see you again. We appreciate your rating.Best,YOTEL Miami
8/10 Bien
Marcel
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel moderne et très propre
Marcel
Séjour de 3 nuits en février 2023
Réponse de Arturo Yañez le 25 mars 2023
Thank you for taking a moment to share your experience at Yotel Miami. We are so pleased to hear you found our hotel and amenities to your liking.We look forward to welcoming you back again soon!
8/10 Bien
Nazih
Voyage en couple
8 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nazih
Séjour de 3 nuits en février 2023
Réponse de YOTEL Miami le 24 avr. 2023
Dear Wyatt,Thank you for staying with us. We apprciate your feedback. As we are working on improving our property day by day. We hope to see you again soon.Best,YOTEL Miami
10/10 Excellent
Isabelle
5 mars 2023
Isabelle
Séjour de 2 nuits en mars 2023
Réponse de Arturo Yañez le 25 mars 2023
Thank you for taking a moment to share your experience at Yotel Miami. We are so pleased to hear you found our hotel and amenities to your liking.We look forward to welcoming you back again soon!
8/10 Bien
alain
5 mars 2023
alain
Séjour de 1 nuit en mars 2023
Réponse de Arturo Yañez le 25 mars 2023
Thank you for taking a moment to share your experience at Yotel Miami. We are so pleased to hear you found our hotel and amenities to your liking.We look forward to welcoming you back again soon!
8/10 Bien
Salvati
Voyage en groupe
28 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Salvati
Séjour de 1 nuit en février 2023
Réponse de Arturo Yañez le 25 mars 2023
Thank you for taking a moment to share your experience at Yotel Miami. We are so pleased to hear you found our hotel and amenities to your liking.We look forward to welcoming you back again soon!
8/10 Bien
Zahida
Voyage en famille
4 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zahida
Séjour de 4 nuits en janvier 2023
10/10 Excellent
Sarah
Voyage en couple
1 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en janvier 2023
Réponse de YOTEL Miami le 12 févr. 2023
Dear Sarah,Thank you for leaving a review and for staying with us. We look forward to sharing your feedback with our crew and hope to host a stay with us again soon.Best,YOTEL Miami
8/10 Bien
ODILE
31 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
ODILE
Séjour de 4 nuits en janvier 2023
Réponse de YOTEL Miami le 12 févr. 2023
Dear ODILE,Thank you for staying with us and for leaving a review. We look forward to sharing your feedback with our crew and hope to host a future stay with us soon.Best,YOTEL Miami
10/10 Excellent
Isabelle, Terrebonne
Voyage en couple
22 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabelle
Séjour de 1 nuit en janvier 2023
Réponse de YOTEL Miami le 27 janv. 2023
Dear Isabelle,Thank you for staying with us and taking the time to complete a review. We truly appreciate your feedback and hope to host another stay with us soon.Best,YOTEL Miami
10/10 Excellent
Marlene
5 janv. 2023
Marlene
Séjour de 1 nuit en janvier 2023
Réponse de YOTEL Miami le 12 févr. 2023
Dear Marlene,Thank you for staying with us and for leaving a review. We hope to host another visit with us again soon.Best,YOTEL Miami
4/10 Médiocre
Florence
Voyage en famille
31 déc. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Decevant
Florence
Séjour de 6 nuits en décembre 2022
Réponse de Leidy Garofalo Jr. Mission Control Manager le 31 déc. 2022
Cher invité,Je suis déçu de voir que nous n'avons pas répondu à vos attentes lors de votre récent séjour chez nous. Un service client exceptionnel signifie le monde pour nous, et nous nous efforçons de le fournir à chaque client.Au nom de toute l'équipe Yotel, je tiens à vous présenter nos plus sincères excuses pour le service que vous avez reçu pendant votre séjour chez nous. J'apprécie vos commentaires à ce sujet et je regrette que nos efforts n'aient pas été suffisants pour vous offrir le niveau de confort que nous souhaitions. Ce n'est que grâce à des commentaires comme le vôtre que nous pouvons assurer notre amélioration continue.Encore une fois, merci beaucoup d'être notre précieux invité et pour vos commentaires. Nous espérons vraiment que vous nous donnerez une autre occasion de vous montrer une véritable expérience Yotel.Sincèrement,
10/10 Excellent
Nathalie
Voyage en famille
19 déc. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nathalie
8/10 Bien
Annie
12 déc. 2022
Annie
Séjour de 1 nuit en décembre 2022
Réponse de Arturo Yanez le 17 déc. 2022
Dear Annie,Greetings and thank you for staying with us!We are glad to hear that you had a good time, if you would like to share any additional details about your stay feel free to contact us!
10/10 Excellent
Abdelaziz
26 nov. 2022
Abdelaziz
Séjour de 2 nuits en novembre 2022
Réponse de Leidy Garofalo Jr. Mission Control Manager le 27 nov. 2022
Dear guest,It was a pleasure to have you as our valued guest during your recent stay. Thank you for giving us a wonderful rating and for recommending our hotel to other travelers.Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We strive to meet our guest’s expectations, and we are happy to hear, that with you we’d hit the mark.Thank YO!, and come back to see us again soon!
10/10 Excellent
Emilie
Voyage en famille
10 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel !
Emilie
Séjour de 3 nuits en août 2022
Réponse de Luis Jesus Bonillo. Senior Mission Control Manager le 10 août 2022
Chère Émilie,
Merci pour le retour sur votre récente expérience dans notre établissement. Notre équipe s'engage pleinement à assurer à nos clients une expérience mémorable et agréable.
Je suis heureux de voir que vous avez trouvé l'ensemble de l'hébergement à votre goût. Encore une fois, merci et au plaisir de vous accueillir à nouveau bientôt,
Chaleureusement,
6/10 Satisfaisant
Annie
7 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annie
Séjour de 1 nuit en août 2022
8/10 Bien
Christine
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mai 2024
8/10 Bien
ROBIN, Richmond
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROBIN
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Robin,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our property convenient, especially in its proximity to the cruise port. Ensuring our guests feel safe and secure is a top priority, and we're delighted to know you appreciated our efforts in this regard. We hope to welcome you back to YOTEL Miami for another enjoyable experience in the future!Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Terry
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terry
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Terry,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Samantha
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 3 nuits en mai 2024
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Samantha, Thank you for your positive feedback! We're delighted to hear that you found YOTEL Miami conveniently located near everything you needed. Providing a central and accessible location for our guests is important to us, and we're thrilled that you enjoyed this aspect of your stay. We hope to welcome you back for another enjoyable experience soon!Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Erskine
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Erskine
Séjour de 3 nuits en mai 2024
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Erskine,We apologize for any discomfort you experienced during your stay. Your feedback is invaluable, and we're committed to addressing the issues you encountered promptly. Ensuring a comfortable environment for our guests is our priority, and we'll take steps to ensure that the temperature control in our rooms meets your expectations in the future. Additionally, we'll ensure that ice buckets are readily available to enhance your overall experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a more enjoyable stay for you at YOTEL Miami in the future.Warm Regards,YOTEL / YOTELPAD Miami
8/10 Bien
Rose Marie
Voyage en groupe, Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rose Marie
Séjour de 3 nuits en mai 2024
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Rose Marie, Thank you for sharing your thoughts with us. We're delighted to hear that you enjoyed your overall experience at YOTEL Miami. However, we're sorry to learn that you found the bathroom lacking in privacy. Your feedback is important to us, and we'll certainly take it into consideration as we continually strive to improve our accommodations. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Warm Regards,YOTEL / YOTELPAD Miami
8/10 Bien
Ole Jonny
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ole Jonny
Séjour de 1 nuit en avril 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Ole Jonny,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Glendy
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glendy
Séjour de 1 nuit en mai 2024
Réponse de YOTEL Miami le 20 mai 2024
Dear Glendy,Thank you for your positive review! We're delighted you enjoyed your stay with us.Best regards,YOTEL Miami
10/10 Excellent
Kenneth
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 1 nuit en mai 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Kenneth,Thank you for your feedback! We're glad to hear you appreciated our high-tech features in our brand-new rooms. We strive to offer a simple yet modern experience for our guests. We hope to welcome you back soon for another stay!Best regards, YOTEL Miami
8/10 Bien
Lorena, Vallejo
Voyage d’affaires
15 mai 2024
Lorena
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 22 mai 2024
Dear Lorena,Thank you for sharing your experience with us! We're delighted to hear that you found our kiosk check-in and check-out process convenient and appreciated having our staff available for assistance. Your feedback regarding the coffee makers is valuable, and we'll take it into consideration as we aim to enhance the convenience of our in-room amenities. We're glad to hear that you had an overall positive experience and would choose to stay with us again for short stays. We look forward to welcoming you back to YOTEL Miami in the future!Warm Regards,YOTEL / YOTELPAD Miami
10/10 Excellent
Sonya
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sonya
Séjour de 1 nuit en mai 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Sonya,Thank you for your kind review! We're thrilled to hear that our front desk agents were nice and helpful. We look forward to welcoming you back soon!Best regards,YOTEL Miami
10/10 Excellent
Antenette
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antenette
Séjour de 1 nuit en mai 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Antenette,Thank you for your wonderful review! We're delighted to hear that everything was great during your stay. We hope to welcome you back soon!Best regards,YOTEL Miami
10/10 Excellent
johacix
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
johacix
Séjour de 3 nuits en mai 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Johacix,Thank you for your kind review. We are delighted to hear that you found our location convenient and our rooms comfortable. We look forward to welcoming you back soon.Best regards, YOTEL Miami
10/10 Excellent
Barbara, Austin
Voyage en famille
12 mai 2024
Barbara
Séjour de 1 nuit en mai 2024
Réponse de YOTEL Miami le 16 mai 2024
Dear Barbara,Thank you so much for staying with us.We're glad to hear our clean and friendly environment met your needs. We'll take note of your feedback regarding the coffee. We hope to welcome you back soon!Best regards, YOTEL Miami
8/10 Bien
Jeffrey
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Jeffrey,Thank you for your feedback! We appreciate your positive rating. If there's anything specific you enjoyed or if you have further comments, please feel free to share. We look forward to the possibility of welcoming you back in the future.Warm Regards,YOTEL / YOTELPAD Miami
8/10 Bien
Alyssa
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alyssa
Séjour de 1 nuit en mai 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Alyssa,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.Warm Regards,YOTEL / YOTELPAD Miami
6/10 Satisfaisant
michael
Voyage d’affaires
9 mai 2024
michael
Séjour de 2 nuits en mai 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Michael,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.
10/10 Excellent
Elda
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elda
Séjour de 2 nuits en avril 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Elda,Thanks for the positive feedback! We're thrilled to hear that you had a good experience at YOTEL Miami. It's great to know that you enjoyed your stay, and we appreciate you taking the time to share your thoughts. We hope to see you again soon for another enjoyable visit. If there's anything we can do to make your next stay even better, just let us know!
8/10 Bien
Skye
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Skye
Séjour de 1 nuit en mai 2024
Réponse de Arturo Yañez - Sr. Mission Control Manager le 10 mai 2024
Dear Skye,Thanks for your feedback! At YOTEL Miami, we take inspiration from the efficiency and innovation of air travel, so we're glad you noticed our unique design elements. We hope you enjoyed the "plane-themed" vibe and had a comfortable stay with us. If you have any other comments or suggestions, feel free to share them. We look forward to welcoming you on board again soon!
10/10 Excellent
Jose
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 3 nuits en mai 2024
Réponse de Manager, Arturo Yanez le 23 mai 2024
Dear Jose,Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. If you have additional details you'd like to share, please feel free to reach out to us directly. We appreciate your input and are committed to making improvements based on your comments.Warm Regards,YOTEL / YOTELPAD Miami