Avis
7,8
Bien
8,2/10
Propreté
8,2/10
Personnel et service
7,4/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
4/10 Médiocre
Stephane, Saint ildas des Bois
25 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephane
Séjour de 1 nuit en octobre 2023
Réponse de Kathy le 22 nov. 2023
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
4/10 Médiocre
Christophe
18 mai 2023
Les points faibles : Propreté et personnel et service
Décevant
Christophe
Séjour de 3 nuits en mai 2023
Réponse de Penguin Hotel Miami Beach le 20 mai 2023
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. Please contact us directly and let us know what made your stay with us unpleasant.
10/10 Excellent
Isabelle
Voyage en famille avec de jeunes enfants
16 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Isabelle
Séjour de 8 nuits en mai 2023
Réponse de Penguin Hotel Miami Beach le 20 mai 2023
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
10/10 Excellent
Franco
Voyage en couple
16 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Franco
Séjour de 1 nuit en avril 2023
Réponse de Kathy le 16 avr. 2023
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach
10/10 Excellent
marcel
23 janv. 2023
marcel
Séjour de 1 nuit en janvier 2023
Réponse de Penguin Hotel Miami Beach le 3 avr. 2023
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
8/10 Bien
jean claude
Voyage en famille
28 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel bien placé
jean claude
Séjour de 2 nuits en août 2022
Réponse de Penguin Hotel Miami Beach le 29 août 2022
Dear Guest,Thank you for your review. We are delighted to hear that you enjoyed our prime location on Ocean Drive in Miami BeachWe are sorry to hear about your experiences with our service. As we take our guest satisfaction seriously, we will work toward improving our services based on your valuable feedback.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
2/10 Horrible
Théo Michel
2 janv. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Théo Michel
Séjour de 1 nuit en décembre 2021
10/10 Excellent
Marc-André
Voyage en groupe, Voyage en couple
22 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc-André
Séjour de 1 nuit en octobre 2021
Réponse de kathy le 26 oct. 2021
Dear Guest,
Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us.
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
4 janv. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2021
Réponse de Kathy le 5 janv. 2021
Dear Guest,
We are deeply sorry to hear about your experiences during your stay with us. We will take the necessary action to remedy the situation based on your valuable feedback.
Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
2/10 Horrible
Frederic
Voyage en famille
24 févr. 2020
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Deplorable
Frederic
Séjour de 1 nuit en février 2020
Réponse de Sukhee le 24 févr. 2020
Dear Guest,
We are very sorry to hear about your experiences during your stay with us. We will take the necessary action to remedy the situation based on your valuable feedback.
Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
8/10 Bien
Laurent
Voyage en famille
16 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurent
Séjour de 3 nuits en février 2020
Réponse de Sukhee le 19 févr. 2020
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
16 févr. 2020
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2020
Réponse de Sukhee le 16 févr. 2020
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
6/10 Satisfaisant
Christodoulos
7 févr. 2020
Les points forts : Propreté et personnel et service
Seullement pour une nuit
Christodoulos
Séjour de 1 nuit en février 2020
Réponse de Sukhee le 11 févr. 2020
Cher invité,
Nous sommes désolés d'entendre vos expériences lors de votre séjour chez nous. Nous prendrons les mesures nécessaires pour remédier à la situation en fonction de vos précieux commentaires.
Merci d'avoir choisi de rester avec nous et nous espérons que vous nous donnerez une autre chance lors de votre prochaine visite à Miami de vous fournir un excellent service.
2/10 Horrible
Amélie
11 janv. 2020
Amélie
Séjour de 2 nuits en janvier 2020
8/10 Bien
Catherine
Voyage en famille
21 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catherine
Séjour de 1 nuit en novembre 2019
Réponse de Sukhee le 21 déc. 2019
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
10/10 Excellent
richard
20 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
richard
Séjour de 1 nuit en décembre 2019
Réponse de Sukhee le 20 déc. 2019
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
8/10 Bien
Filiz
7 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Filiz
Séjour de 1 nuit en novembre 2019
Réponse de Sukhee le 8 nov. 2019
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
8/10 Bien
Voyageur vérifié
Voyage en famille
5 oct. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Sukhee le 6 oct. 2019
Dear Guest,
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with us
Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.
Sincerely,
Penguin Hotel Miami Beach
8/10 Bien
Alexandra
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandra
Séjour de 1 nuit en avril 2024
10/10 Excellent
Carlene
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlene
Séjour de 4 nuits en avril 2024
6/10 Satisfaisant
Wendy elizabeth
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Wendy elizabeth
Séjour de 1 nuit en avril 2024
10/10 Excellent
Michel
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 5 nuits en avril 2024
10/10 Excellent
Roger
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roger
Séjour de 3 nuits en avril 2024
4/10 Médiocre
Ankur
20 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ankur
Séjour de 3 nuits en avril 2024
10/10 Excellent
Jorgelina
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Jorgelina
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Jeffrey
Voyage d’affaires, Voyage en couple
17 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Jeffrey
Séjour de 1 nuit en avril 2024
8/10 Bien
Sara
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 2 nuits en avril 2024
10/10 Excellent
Edwin
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 1 nuit en avril 2024
8/10 Bien
darllem
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
darllem
Séjour de 5 nuits en avril 2024
10/10 Excellent
anna-marie
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
anna-marie
Séjour de 1 nuit en avril 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Clarence, Pinellas Park
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clarence
Séjour de 1 nuit en février 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Tina Marie
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tina Marie
Séjour de 1 nuit en avril 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Tom
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 4 nuits en avril 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Jessica Keri
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica Keri
Séjour de 3 nuits en avril 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Heidy
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heidy
Séjour de 4 nuits en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
6/10 Satisfaisant
mark
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
mark
Séjour de 2 nuits en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest,Thank you for your review. We are delighted to hear that you enjoyed our prime location on Ocean Drive in Miami BeachWe are sorry to hear about your experiences with our parking.As we take our guest satisfaction seriously, we will work toward improving our services based on your valuable feedback.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
8/10 Bien
Toya
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toya
Séjour de 1 nuit en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach
4/10 Médiocre
Mariannette, Avenel
Voyage en famille
30 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mariannette
Séjour de 1 nuit en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
6/10 Satisfaisant
Esteban
Voyage d’affaires, Voyage en couple
29 mars 2024
Les points forts : Propreté et personnel et service
Esteban
Séjour de 3 nuits en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest,Thank you for your review. We are delighted to hear that you enjoyed our rooms and over all hotel.We are sorry to hear about your experiences with our Wifi.As we take our guest satisfaction seriously, we will work toward improving our services based on your valuable feedback.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
8/10 Bien
Leyla
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leyla
Séjour de 1 nuit en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach
6/10 Satisfaisant
Dolores
Voyage en groupe
24 mars 2024
Dolores
Séjour de 1 nuit en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your kind review. We are delighted to hear that you enjoyed our prime location on Ocean Drive in Miami Beach, full buffet breakfast and complimentary welcome drink.Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach
10/10 Excellent
Andrea
Voyage en famille avec de jeunes enfants
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 1 nuit en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
PAUL
Voyage en famille, Voyage en groupe
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PAUL
Séjour de 2 nuits en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Beata
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beata
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
10/10 Excellent
Sabrina
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sabrina
Séjour de 1 nuit en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
2/10 Horrible
Maria
15 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mars 2024
Réponse de Kathy le 9 avr. 2024
Dear Guest, Thank you for your review. We are deeply sorry to hear about your experiences during you stay with us. As we always take our guests' feedback seriously, we will make sure to act upon your feedback to improve our services.Thank you for choosing to stay with us and we hope that you will give us another chance during your next visit to Miami to provide an excellent service to you.
10/10 Excellent
Mary
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 5 nuits en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami
6/10 Satisfaisant
Hailey
13 mars 2024
Hailey
Séjour de 2 nuits en mars 2024
Réponse de kathy le 5 avr. 2024
Dear Guest, We are thrilled to hear that your stay with us has been pleasant and that you enjoyed your stay with usThank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami Beach
10/10 Excellent
Andre
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andre
Réponse de kathy le 5 avr. 2024
Dear Guest, Thank you so much for your 5 star-review and we are thrilled that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.Sincerely,Penguin Hotel Miami