Piscine extérieure, parasols de plage, chaises longues
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Avis sur Hotel AKA Brickell

5 out of 5
Hotel AKA Brickell
1395 Brickell Avenue, Miami, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 245 avis sur 344." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 344." "
Note des voyageurs de 6 (Satisfaisant), d’après 28 avis sur 344." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 344." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 344." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Mélanie

Séjour de 1 nuit en janvier 2024
Réponse de Director of Operations le 10 janv. 2024
Dear Mélanie, Thank you for the wonderful rating for Hotel AKA Brickell! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations

10/10 Excellent

Terelle, Nassau

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were extremely clean and modern! The staff were friendly and always very accommodating
Séjour de 2 nuits en mai 2024
Réponse de Director of Operations le 24 mai 2024
Dear Terelle, Thank you for your kind words about Hotel AKA Brickell! We are delighted to hear you enjoyed our fresh and modern accommodation during your stay. It's wonderful that you had pleasant interactions with our staff. They work hard to make each guest's visit exceptional; therefore, we appreciate the recognition of their efforts. We look forward to welcoming you back soon!Alejandra Franco Director of Operations

10/10 Excellent

Gareth

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 24 mai 2024
Dear Gareth, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 Excellent

Khalil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We truly enjoyed our stay there , I highly recommended. Also enjoyed the pool and was close to shopping and many restaurants
Séjour de 5 nuits en mai 2024
Réponse de Director of Operations le 21 mai 2024
Dear Khalil, We are thrilled that you thoroughly enjoyed your stay at Hotel AKA Brickell, and we greatly appreciate your recommendation. It's delightful to know that you found our pool enjoyable and appreciated our proximity to shopping and restaurants. We strive to provide a memorable experience for all our guests, and your thoughtful feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you to the area.Alejandra Franco Director of Operations

10/10 Excellent

Brittany

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Director of Operations le 21 mai 2024
Dear Brittany, We appreciate you taking the time to leave your kind rating for Hotel AKA Brickell. Your satisfaction is important to us; therefore, we are thrilled to know that we made this happen for you. We loved accommodating you and hope to see you again soon.Alejandra Franco Director of Operations

10/10 Excellent

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is excellent!
Séjour de 1 nuit en mai 2024
Réponse de Director of Operations le 21 mai 2024
Dear Theresa, It was a great pleasure having you as our guest at Hotel AKA Brickell. Our team strives to deliver a homelike stay with seamless service and accommodations, and we appreciate you highlighting our devoted staff. On behalf of everyone here, we invite you to stay with us again in the future!Alejandra Franco Director of Operations

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a wonderful 5 star stay. I’m Always welcomed like family. Thank you so much Oscar and front desk staff for such a warm reception. The room is so clean and bright and spacious, I had the best nights sleep. The breakfast was very delicious with a nice variety. My favorite is the roof top pool, always nice service. Thank you everyone
Séjour de 1 nuit en mai 2024
Réponse de Director of Operations le 17 mai 2024
Dear Daniel, Thank you for your continued loyalty to Hotel AKA Brickell. We're thrilled to provide you with our cleanest accommodations and friendliest service. Your feedback is truly appreciated and motivates our team to maintain excellence. Oscar and our front desk staff will be delighted by your kind words. We look forward to welcoming you back soon for another enjoyable stay.Alejandra Franco Director of Operations

10/10 Excellent

Lance

Voyage en couple
Les points forts : Propreté et personnel et service
Everything was top notch. Only suggestion I would have is to make the breakfast menu more optional felt more like cereal and toast.
Séjour de 3 nuits en mai 2024
Réponse de Director of Operations le 13 mai 2024
Dear Lance, Thank you for choosing Hotel AKA Brickell; we appreciate the kind review! It's gratifying to see that you enjoyed everything our hotel has to offer during your visit. Your suggestion regarding the breakfast menu is valued, and we will share your comments with the respective teams for future enhancements. We continually strive to exceed all our guests' expectations, and we apologize for falling short of this goal. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for another fulfilling stay in the future.Alejandra Franco Director of Operations

10/10 Excellent

J.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The aka is fire! Everything about my stay was impeccable. It’s so rare that EVERYTHING is premium. You have to stay here!
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 10 mai 2024
Dear Guest, We appreciate you choosing Hotel AKA Brickell and providing your gratifying remarks. We continually strive to ensure each guest has an outstanding experience, and it is rewarding to see that we made this happen for you. Your recommendation and kind words mean the world to us. Should your travels bring you back to our area, we hope to welcome you again for another outstanding visit.Alejandra Franco Director of Operations

10/10 Excellent

Aisha

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
I recently had the pleasure of staying at the AKA, and I must say, it was an absolutely incredible experience. From the moment I walked through the doors, I was greeted with a warm and friendly smile from the reception staff. The check-in process was quick and efficient, and I was made to feel right at home.
Séjour de 4 nuits en mai 2024
Réponse de Director of Operations le 10 mai 2024
Dear Aisha, Thank you for choosing Hotel AKA Brickelland for your terrific review. Our team strives to provide exceptional hospitality and create a welcoming atmosphere for our guests, so we are delighted that our reception staff made this possible from the moment you arrived. It's fantastic to know that you felt right at home and appreciated our seamless check-in procedure. Thank you once more for the generous compliments; we look forward to welcoming you back for another outstanding experience soon.Alejandra Franco Director of Operations

10/10 Excellent

Rosana, Miami

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 2 nuits en mai 2024
Réponse de Director of Operations le 9 mai 2024
Dear Rosana, Thank you for choosing Hotel AKA Brickell. We strive to provide a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations

10/10 Excellent

Rosana, Miami

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Súper recomendable
Séjour de 5 nuits en mai 2024
Réponse de Director of Operations le 9 mai 2024
Dear Rosana, Thank you for the excellent recommendation and for choosing us for your time in Miami! We are ecstatic to learn that your stay was absolutely perfect from start to finish. We strive to provide exceptional service and memorable stays for all our guests. It was a pleasure having you at Hotel AKA Brickell, and we look forward to welcoming you back soon. Alejandra Franco Director of Operations

10/10 Excellent

Frankie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aka hotel is conveniently located in Brickell. I had a pleasant experience and the rooms are clean and the staff was very nice.
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 7 mai 2024
Dear Frankie, We are delighted to receive your generous review for Hotel AKA Brickell. It is a pleasure to see that our prime location served the purpose of your stay and that you enjoyed the comfort of our rooms. Furthermore, it is rewarding to learn that you recognized the efforts of our devoted staff members. We cannot thank you enough for your kind words, and we hope to welcome you back soon for another fulfilling experience.Alejandra Franco Director of Operations

10/10 Excellent

Erold

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Director of Operations le 24 mai 2024
Dear Erold, Thank you for choosing Hotel AKA Brickell. We were pleased that we exceeded your expectations during your visit to Miami. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Alejandra Franco Director of Operations

10/10 Excellent

luiz felipe, lima

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 23 mai 2024
Dear Luiz, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Hotel AKA Brickell, and we can't wait to welcome you back.Alejandra Franco Director of Operations

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable bed. Nice decor. Large window making it nice and light. Liked the large sofa and coffee table in the room. As they have in some other Miami hotels I have stayed in. This hotel would be even better if there was water hydration station in reception or level 25. Although there is a self making coffee machine in room. Complimentary coffee in morning in reception or level 25 would also be appreciated.
Séjour de 4 nuits en avril 2024
Réponse de Director of Operations le 1 mai 2024
Dear Lisa, Thank you for reviewing your recent stay and for highlighting some of the wonderful features of our hotel. Providing a relaxing environment with thoughtful amenities is our priority. Therefore, we appreciate your kind words regarding the comfort of our accommodations and the charm of our property. Your thoughts regarding a water hydration station and complimentary coffee in the reception or on level 25 are greatly appreciated and will be shared with our team for future enhancements. We look forward to welcoming you back for another enjoyable stay at Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 Excellent

Adil

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 30 avr. 2024
Dear Adil, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excellent

Luis Alberto

Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 16 mai 2024
Dear Luis, We are thrilled you had an excellent stay at Hotel AKA Brickell, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Alejandra Franco Director of Operations

8/10 Bien

RUBENS

Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 12 mai 2024
Dear RUBENS, Thank you for choosing Hotel AKA Brickell! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations

8/10 Bien

virginia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is friendly. The view was spectacular and the hotel is very close to many restaurants, bars and clubs.
Séjour de 2 nuits en avril 2024
Réponse de Director of Operations le 21 avr. 2024
Dear Virginia, Thank you for taking the time to share your experience at Hotel AKA Brickell. We're delighted to hear that you recognized the unwavering efforts of our devoted staff and enjoyed the spectacular view from our property. Our prime location near numerous restaurants, bars, and clubs is indeed a highlight for many of our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the near future.Alejandra Franco Director of Operations

6/10 Satisfaisant

roham

Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 10 mai 2024
Dear roham, Thank you for rating your recent stay at our hotel. We hope your overall experience was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for a more satisfying visit in the future.Alejandra Franco Director of Operations

8/10 Bien

Dana

Séjour de 3 nuits en avril 2024
Réponse de Director of Operations le 9 mai 2024
Dear Dana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hotel AKA Brickell; we hope to see you again soon. Alejandra Franco Director of Operations

10/10 Excellent

Ranada

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and the staff is so accommodating.
Séjour de 3 nuits en avril 2024
Réponse de Director of Operations le 18 avr. 2024
Dear Ranada, Thank you for providing such a generous review of Hotel AKA Brickell. It is heartwarming to see that you enjoyed your stay and that our staff could contribute to your satisfaction! Providing exceptional service and ensuring our guests feel welcome is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future!Alejandra Franco Director of Operations

10/10 Excellent

Rochelle

Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 7 mai 2024
Dear Rochelle, Thank you for taking the time to leave your fabulous rating! It is fantastic to see that you enjoyed your time at Hotel AKA Brickell! We look forward to hosting you again soon for yet another outstanding experience. Have a wonderful day!Alejandra Franco Director of Operations

10/10 Excellent

maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful hotel.
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Maria, We appreciate you being our guest at Hotel AKA Brickell. We strive to deliver an exceptional visit to every guest, and it is heartwarming to see that you enjoyed the charm of our property. Your kind words are much appreciated, and we hope to welcome you back soon for another enjoyable visitAlejandra Franco Director of Operations

8/10 Bien

Marco, Miami South Beach

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Services in restaurant very slowly
Séjour de 5 nuits en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Marco, Thank you for reviewing your experience at Hotel AKA Brickell. We hope you enjoyed most of the aspects our hotel offers. However, we regret if the service at our restaurant fell short of your expectations. Your insights are invaluable, and we will address this with our team to ensure a more seamless experience for future guests. We would love to welcome you back soon for the flawless visit you deserve.Alejandra Franco Director of Operations

10/10 Excellent

Xavier ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Xavier, Thank you for choosing Hotel AKA Brickell. We are thrilled to receive your excellent rating and are pleased you had a pleasant stay. It was a pleasure having you as our guest, and we hope to accommodate you again soon.Alejandra Franco Director of Operations

10/10 Excellent

Mayker

Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 2 mai 2024
Dear Mayker, It is fantastic to know you enjoyed everything about your time at Hotel AKA Brickell. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Therefore, it is rewarding to see that we are succeeding. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excellent

Wiswanth

Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 1 mai 2024
Dear Wiswanth, It is fantastic to know that you enjoyed everything about your time at Hotel AKA Brickell. We continually strive for excellence and are glad to see that we are meeting our goals. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excellent

Marlon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 12 avr. 2024
Dear Marlon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Alejandra Franco Director of Operations

10/10 Excellent

Darren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
had the best time the night before our cruise, did it a few years ago too. definitely stay there than Downtown Miami
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 11 avr. 2024
Dear Darren, Thank you for choosing Hotel AKA Brickell for your pre-cruise stay! We're delighted to hear that you had a fantastic experience with us. Your loyalty means the world to us, and we look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 Bien

Brenda

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
La limpieza de los cuartos, se notaba todos los días y no dejaban aguas, jabones y la basura de las compras. También si final te cobran un tax extra por el servicio, esto no venía en las restricciones del hotel al contratarlo por la app. Al final lo comentamos y quitaron el cargo.
Séjour de 4 nuits en avril 2024
Réponse de Director of Operations le 10 avr. 2024
Dear Brenda, Thank you for sharing your experience at Hotel AKA Brickell. We're thrilled to hear that you found our rooms consistently clean and well-maintained. However, we apologize for any confusion regarding the charge and are glad we could resolve it to your satisfaction. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations

6/10 Satisfaisant

Kennetha

Séjour de 3 nuits en avril 2024
Réponse de Director of Operations le 10 avr. 2024
Dear Kennetha, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Alejandra Franco Director of Operations

4/10 Médiocre

Angela

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Me gusto que es grande olía bien No me gusto tener que ir siempre al piso 25 para llegar a mi habitación Las almohadas no me gustaron El horario de desayuno para terminar y en la noche el bar y restaurante tampoco cierran temprano
Séjour de 5 nuits en mars 2024
Réponse de Director of Operations le 8 avr. 2024
Dear Angela, We appreciate your positive feedback and are glad you found the size and ambiance of the hotel pleasing. However, we apologize for any inconvenience with the room location, pillows, and the timing of breakfast and dining services. Your comments are valuable, and we'll address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Alejandra Franco Director of Operations

10/10 Excellent

Arturo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelent
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 6 avr. 2024
Dear Arturo, We are delighted you had an excellent experience at Hotel AKA Brickell and that we exceeded your expectations during your stay! Thank you for choosing us, and we hope to host you again soon.Alejandra Franco Director of Operations

10/10 Excellent

Anisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 8 avr. 2024
Dear Anisha, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations

10/10 Excellent

Mayker

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 6 avr. 2024
Dear Mayker, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Brickell; we hope to see you again soon.Alejandra Franco Director of Operations

10/10 Excellent

FRANCINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 6 avr. 2024
Dear FRANCINE, It is wonderful to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations

10/10 Excellent

MASSIMO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 5 avr. 2024
Dear MASSIMO, At Hotel AKA Brickell, cleanliness and friendliness are our top priorities. We are delighted you enjoyed your stay and found our staff accommodating. Maintaining a clean environment and providing exceptional service are fundamental to our commitment to guest satisfaction. Thank you for your kind words, and we look forward to welcoming you back soon for another enjoyable experience.Alejandra Franco Director of Operations

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, modern, great location!
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 4 avr. 2024
Dear Maria, It is a pleasure to read your fantastic review about Hotel AKA Brickell. We are thrilled that you enjoyed the clean and modern room as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Alejandra Franco Director of Operations

4/10 Médiocre

Filios, Brookline

Voyage d’affaires
Les points faibles : Personnel et service et équipements
This is not really a hotel - it’s a condominium with some rooms turned into a hotel . Only one restaurant which is very expensive and limited menu and no amenities !!!
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 4 avr. 2024
Dear Filios, Thank you for choosing our hotel for your recent visit. We appreciate your perspective. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us another chance the next time your travels bring you this way.Alejandra Franco Director of Operations

10/10 Excellent

David

Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 22 avr. 2024
Dear David, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations

8/10 Bien

JORGE RODRIGO

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en février 2024
Réponse de Director of Operations le 17 avr. 2024
Dear JORGE, We appreciate your generous rating. It is delightful to know that we were able to provide you with a great stay at Hotel AKA Brickell. Your satisfaction is our priority, and we hope to welcome you again soon for another memorable visit.Alejandra Franco Director of Operations

8/10 Bien

Martin

Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 14 avr. 2024
Dear Martin, We appreciate you leaving your generous rating regarding your recent visit to Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Alejandra Franco Director of Operations

10/10 Excellent

Sameer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Sameer, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we're thrilled that you found our property to be great. We look forward to welcoming you back soon for another wonderful stay!Alejandra Franco Director of Operations

10/10 Excellent

michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oscar at the front desk was great, he helped us out with anything we needed during our stay
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Michelle, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that Oscar provided excellent service during your stay. Our team takes pride in delivering exceptional hospitality, and we're thrilled to know we met your needs. We will be sure to pass along your kind words to Oscar. We look forward to welcoming you back soon!Alejandra Franco Director of Operations

8/10 Bien

Beatriz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, a bit inconvenient to go up to lobby and then down to rooms
Séjour de 5 nuits en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Beatriz, Thank you for your positive feedback on Hotel AKA Brickell! We're delighted to hear you enjoyed your stay with us. We appreciate your input regarding the layout and regret any inconvenience. It was our pleasure to accommodate you, and we look forward to your next visit.Alejandra Franco Director of Operations

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 13 avr. 2024
Dear John, Thank you for being our guest and for the generous rating! It is delightful to learn how much you enjoyed your time at Hotel AKA Brickell. We can't wait to welcome you back and provide you with another seamless visit in the future.Alejandra Franco Director of Operations

10/10 Excellent

Simrit

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent! Great for adults. Less optimal for kids
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Simrit, Thank you for your feedback on Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience with us. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your observation and hope to welcome you back again soon!Alejandra Franco Director of Operations

10/10 Excellent

Keila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Hotel
Séjour de 3 nuits en mars 2024
Réponse de Director of Operations le 21 mars 2024
Dear Keila, Thank you for your wonderful review of Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit in the future.Alejandra Franco Director of Operations