Avis sur Holiday Inn Miami Beach - Oceanfront, an IHG Hotel
Holiday Inn Miami Beach - Oceanfront, an IHG Hotel
4333 Collins Ave, Miami Beach, FL
Avis
7,6
Bien
8,0/10
Propreté
7,8/10
Personnel et service
7,6/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Richard, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Miami Beach-Oceanfront, and we look forward to welcoming you again soon.Luis ArellanoGeneral Manager
8/10 Bien
Laurence Marie Jose, Bois colombes
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurence Marie Jose
Séjour de 13 nuits en avril 2024
Réponse de General Manager le 15 mai 2024
Dear Mr. Jose, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for the nice rating. We are glad that you loved our spacious accommodations and breakfast offerings. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. However, we regret any concerns regarding the additional charges and will share your feedback appropriately. We hope to see you again soon.Luis ArellanoGeneral Manager
10/10 Excellent
Maria
12 avr. 2024
Maria
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Maria, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis Arellano,General Manager
8/10 Bien
Eric
9 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Eric
Séjour de 4 nuits en mars 2024
Réponse de Holiday Inn Miami Beach Oceanfront. le 10 mars 2024
Thank you for sharing your rating with us. We hope to host you again in the future.
8/10 Bien
luce
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
luce
Séjour de 1 nuit en janvier 2024
Réponse de Luis Arellano General Manager le 22 janv. 2024
Dear Luce, On behalf of our team at Holiday Inn Miami Beach-Oceanfront, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Luis ArellanoGeneral Manager
6/10 Satisfaisant
Soufiane
26 déc. 2023
Soufiane
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 28 déc. 2023
Dear Soufiane, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Luis ArellanoGeneral Manager
8/10 Bien
CLAUDE
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CLAUDE
Séjour de 6 nuits en novembre 2023
Réponse de General Manager le 30 nov. 2023
Dear Claude, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for the generous rating. We appreciate your feedback regarding the hotel's dining experience and the iron provided in the room. We regret to hear that the restaurant fell short of your expectations, and we apologize for any inconvenience caused. Our team will certainly review and address the concerns raised to enhance the quality of our offerings. Additionally, we will look into improving the effectiveness of the irons in the rooms to ensure a more satisfactory experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Luis Arellano,General Manager
8/10 Bien
Maxime
Voyage en couple
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements
Maxime
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 1 nov. 2023
Dear Maxime, Thank you for reviewing your experience and for highlighting our beautiful oceanfront location! Having said that, we have made note of your comments regarding the need to update our hotel and are happy to let you know that we are in the process of renovating our facility to better serve our guests. We regret the disappointment you had with the parking cost. We appreciate your patience and look forward to your next visit with us at the Holiday Inn Miami Beach-Oceanfront! Luis Arellano,General Manager
10/10 Excellent
Ernesto, Miami Beach
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ernesto
Séjour de 2 nuits en mai 2024
Réponse de Luis Arellano General Manager le 27 mai 2024
Dear Ernesto, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Luis ArellanoGeneral Manager
4/10 Médiocre
rajkumar
Voyage en famille
26 mai 2024
Les points forts : Personnel et service
rajkumar
Séjour de 2 nuits en mai 2024
4/10 Médiocre
Sana
Voyage en famille
26 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sana
Séjour de 1 nuit en mai 2024
10/10 Excellent
April
Voyage en famille avec de jeunes enfants
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Dear April, Thank you for sharing your review. We are delighted to hear that you loved your stay at our property! Being just a short walk from the beach is definitely one of the highlights of our location, and we are glad you enjoyed it. It's wonderful to know that you found our staff to be courteous and pleasant - providing exceptional service is our top priority. We are delighted that you enjoyed the food at our restaurant, and we are happy to hear that you found the breakfast buffet to be worth it. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Luis Arellano,General Manager
4/10 Médiocre
Sana
22 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sana
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Sana, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always strive to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Luis Arellano,General Manager
10/10 Excellent
FAHEEM
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
FAHEEM
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Faheem, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope to welcome you again soon.Luis Arellano,General Manager
8/10 Bien
Yvena
Voyage en famille, Voyage d’affaires
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvena
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Yvena, Thank you for taking the time to review your recent experience at Holiday Inn Miami Beach-Oceanfront. We are thrilled to read you loved our excellent service and had an overall enjoyable time while you were here. We value all your comments and have taken note of them. We appreciate your feedback and hope to have you as our guest again. Luis Arellano,General Manager
4/10 Médiocre
Shohreh
17 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Shohreh
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 19 mai 2024
Dear Shohreh, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Luis Arellano,General Manager
10/10 Excellent
Sanjay
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sanjay
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Sanjay, We appreciate your feedback. Thank you for mentioning how close we are to the beach. Our guests frequently mention our excellent location, and we are happy this was your experience as well. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope you are already planning another trip our way!Luis Arellano,General Manager
8/10 Bien
Patricia
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 3 nuits en mars 2024
Réponse de GENERAL MANAGER le 18 mai 2024
Dear Patricia, We are pleased you enjoyed your stay at Holiday Inn Miami Beach-Oceanfront and had a memorable experience. We appreciate your kind rating. Thank you for being our guest, and we look forward to your return.Luis Arellano,General Manager
8/10 Bien
Leo
13 mai 2024
Les points forts : Propreté, personnel et service, équipements
Leo
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Leo, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and sharing your feedback. We are glad that you loved the convenient access to the beach. However, we hope you will accept our apologies for any disturbances the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. We look forward to having you visit with us again. Luis ArellanoGeneral Manager
2/10 Horrible
Kevin
12 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Kevin, Thank you for sharing your experience. It is disappointing to read about issues you had during your time with us, and we are sorry for not meeting your expectations with regard to the room. We also sincerely apologize for the billing concern that you are having. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experiences on all levels.Luis ArellanoGeneral Manager
10/10 Excellent
Theresa
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theresa
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 12 mai 2024
Dear Theresa, Thank you for the kind review of Holiday Inn Miami Beach-Oceanfront. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property and the views. We work hard to deliver a great experience for all of our guests so your compliments about our team are a pleasure to read. We look forward to welcoming you back on your next visit to the area.Luis Arellano,General Manager
6/10 Satisfaisant
Jordan
8 mai 2024
Les points faibles : Personnel et service
Jordan
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Jordan, Thank you for choosing us and also for your review. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We would love to have another opportunity to show you the outstanding hospitality you deserve. Luis Arellano,General Manager
10/10 Excellent
Stacey
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stacey
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 9 mai 2024
Dear Stacey, Thank you so much for your generous review. We are glad that everything went well during your stay and that our services and amenities made for a memorable experience. Thank you once again for choosing Holiday Inn Miami Beach-Oceanfront, and we look forward to having the opportunity to welcome you back any time you are in the area.Luis Arellano,General Manager
8/10 Bien
Sharonda
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharonda
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Sharonda, Thank you for being our guest and sharing your feedback. We are delighted that our proximity to the beach was a highlight of your stay and made your visit more enjoyable. We also appreciate you mentioning our well-maintained and spotless property. However, we regret not meeting all of your expectations. It was a pleasure hosting you, and we look forward to your next stay at Holiday Inn Miami Beach-Oceanfront.Luis Arellano,General Manager
4/10 Médiocre
Solomon
6 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Solomon
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Solomon, Thank you for staying with us and sharing your feedback. Please accept our apologies for the noise disturbances you experienced from the AC unit. We appreciate you bringing this to our attention, and we will address this with our maintenance team so future guests do not face the same problem. Furthermore, we are sorry for the service issues you experienced during your stay. We will address these issues with the relevant teams to improve our guest experience. We are grateful for your patience and hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Luis Arellano,General Manager
2/10 Horrible
Gemalyn
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gemalyn
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 6 mai 2024
Dear Gemalyn, Thank you for taking the time to share your review. Please accept our apologies for the billing-related concerns you outlined and the service shortfalls you experienced. We make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and we are grateful for your patience.Luis Arellano,General Manager
10/10 Excellent
Boris
4 mai 2024
Boris
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 25 mai 2024
Dear Boris, Thank you for your recent stay at the Holiday Inn Miami Beach-Oceanfront and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Luis Arellano,General Manager
4/10 Médiocre
Victoria
3 mai 2024
Victoria
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 24 mai 2024
Dear Victoria, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Luis Arellano,General Manager
8/10 Bien
Sergiy
3 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sergiy
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 5 mai 2024
Dear Sergiy, We are delighted you enjoyed your stay at Holiday Inn Miami Beach-Oceanfront. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we met your expectations. We hope you will come back whenever your travels bring you to our area.Luis Arellano,General Manager
10/10 Excellent
Simon
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 3 mai 2024
Dear Simon, Thank you for the wonderful review. We are so glad our location worked well for you and that it met your expectations. Thank you for being our guest, and we look forward to your next visit to the Holiday Inn Miami Beach-Oceanfront.Luis Arellano,General Manager
10/10 Excellent
Erminia
1 mai 2024
Erminia
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Erminia, Thank you for this outstanding review and for selecting Holiday Inn Miami Beach-Oceanfront for your time in our area. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members such as Kaira; we'll be sure to share your kind words with her. It was a pleasure hosting you, and we look forward to your return visit. Luis Arellano,General Manager
10/10 Excellent
Christopher
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Christopher, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the beach. Thank you for choosing Holiday Inn Miami Beach-Oceanfront! We hope you will make the same choice when your travels bring you back to our area.Luis Arellano,General Manager
10/10 Excellent
WILLIAM
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WILLIAM
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear William, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for your excellent rating. We are thrilled to read that you thoroughly enjoyed our beach location along with our well-appointed accommodations and the exceptional service from our devoted associates. It was a pleasure hosting you, and we look forward to your next visit.Luis Arellano,General Manager
8/10 Bien
Ketty
Voyage en couple
1 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ketty
Séjour de 1 nuit en février 2024
Réponse de General Manager le 2 mai 2024
Dear Ketty, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for your kind rating. We hope you enjoyed many aspects of your visit and had a comfortable stay. However, we strive to provide thoughtful and intuitive hospitality; therefore, we regret to learn that you found our service to be inconsistent. We apologize for the level of service you received from one of our associates during your visit and have followed up accordingly to enhance our performance. We understand your frustration and appreciate your patience in these matters. Our goal is to provide a stay that exceeds our guest’s expectations as they deserve nothing less, and we appreciate your constructive feedback. We hope you will reconsider us again so we can provide you with the flawless visit you deserve.Luis Arellano,General Manager
10/10 Excellent
Yolanda
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yolanda
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Yolanda, It was a pleasure hosting your recent stay at Holiday Inn Miami Beach-Oceanfront! Thank you for your generous comments regarding our hotel, and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the beach. We hope you choose us again the next time your travels bring you to our area.Luis Arellano,General Manager
10/10 Excellent
Geneen
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geneen
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Geneen, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are delighted to know you were pleased with our convenient beach access and liked our courteous associates. We also appreciate you recognizing Derail for his efforts, and we will surely share your compliments with him. It was a pleasure to host you, and we look forward to your return visit. Luis Arellano,General Manager
10/10 Excellent
Alejandro
Voyage en famille
28 avr. 2024
Les points forts : Propreté et équipements
Alejandro
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Alejandro, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations, and we believe our spacious accommodation makes us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Holiday Inn Miami Beach-Oceanfront your home away from home whenever your travels bring you to our area.Luis Arellano,General Manager
8/10 Bien
Seonguk
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Seonguk
Réponse de General Manager le 30 avr. 2024
Dear Seonguk, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are glad to know you liked our easy access to the beach and the design of our accommodations. However, we genuinely regret that you had some challenges controlling the temperature of the water in the shower. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We also apologize for the disappointment regarding the late check-out policy and for the service shortfalls you experienced. Our main aim is to provide attention to detail and thoughtful hospitality; therefore, we are sorry this was not your experience. Your comments are valuable as they will help us improve going forward. We are grateful for your patience, and we hope you will give us another opportunity to make a better impression. Luis Arellano,General Manager
6/10 Satisfaisant
David
Voyage d’affaires
26 avr. 2024
Les points forts : Propreté et personnel et service
David
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear David, Thank you for taking the time to share your review. While we are glad to know you liked our location and its proximity to the beach, we regret not meeting all your expectations. Thank you again for your feedback, and we hope you will give us another chance to host you again. Luis Arellano,General Manager
8/10 Bien
edouard
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
edouard
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Edouard, Thank you for staying at Holiday Inn Miami Beach-Oceanfront and sharing your feedback. We are thrilled to know you enjoyed your time with us and that you were especially pleased with our excellent beach. It was a pleasure to host you, and we look forward to welcoming you back soon. Luis Arellano,General Manager
10/10 Excellent
Rosalind, Phila
Voyage en groupe
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosalind
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Rosalind, Thank you for choosing to stay at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are glad to know you enjoyed your stay with us and that you liked our excellent views and fantastic pool- all at such a reasonable price. We also appreciate you mentioning our outstanding on-site restaurant. However, we apologize for the concern you had with our lounge chairs and the inconvenience this has caused. We will discuss it with relevant teams as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your return visit. Luis Arellano,General Manager
8/10 Bien
Karen
25 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Karen
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Karen, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis Arellano,General Manager
10/10 Excellent
Steven
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en avril 2024
Réponse de Luis Arellano General Manager le 23 avr. 2024
Dear Steven, Thank you for the generous rating of Holiday Inn Miami Beach-Oceanfront. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Luis ArellanoGeneral Manager
10/10 Excellent
Yamila
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yamila
Séjour de 1 nuit en avril 2024
Réponse de Luis Arellano General Manager le 23 avr. 2024
Dear Yamila, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Miami Beach-Oceanfront. We look forward to your return and wish you all the best with your future travels.Luis ArellanoGeneral Manager
10/10 Excellent
Morgan
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Morgan
Séjour de 4 nuits en avril 2024
Réponse de Luis Arellano General Manager le 23 avr. 2024
Dear Morgan, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Thank you for letting us know how satisfied you were with our convenient location and spotless rooms and how much you liked our breakfast and staff. We appreciate your kind review and look forward to your next stay at Holiday Inn Miami Beach-Oceanfront.Luis ArellanoGeneral Manager
10/10 Excellent
Veronica
Voyage en famille, Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Veronica
Séjour de 3 nuits en avril 2024
Réponse de Luis Arellano General Manager le 22 avr. 2024
Dear Veronica, We are so pleased to read how happy you were with your stay with us! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Holiday Inn Miami Beach-Oceanfront, and we hope to welcome you back soon for another enjoyable visit.Luis ArellanoGeneral Manager
10/10 Excellent
Santhosh
21 avr. 2024
Santhosh
Séjour de 2 nuits en avril 2024
Réponse de Luis Arellano General Manager le 22 avr. 2024
Dear Santhosh, It was a pleasure to read your fantastic review of the Holiday Inn Miami Beach-Oceanfront. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Luis ArellanoGeneral Manager
6/10 Satisfaisant
Toni
21 avr. 2024
Toni
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 11 mai 2024
Dear Toni, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit.Luis ArellanoGeneral Manager
10/10 Excellent
Trace
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trace
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 21 avr. 2024
Dear Trace, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate your recommendations, and we look forward to another opportunity to host you again.Luis Arellano,General Manager
10/10 Excellent
Gloria
19 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Gloria
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 21 avr. 2024
Dear Gloria, Thank you for your recent stay at the Holiday Inn Miami Beach-Oceanfront and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Luis Arellano,General Manager