Avis
8,8
Excellent
9,2/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage d’affaires
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
10/10 Excellent
Sarely
Voyage en famille avec de jeunes enfants
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarely
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 15 mai 2024
Apenas,Hilton Miami Dadeland está encantado de saber que disfrutó de la conveniente ubicación y las impecables condiciones de nuestro hotel. Es maravilloso que se haya sentido cómodo y satisfecho durante su estadía. Estaremos encantados de darle la bienvenida nuevamente en su próxima visita a Miami. ¡Gracias por compartir tu experiencia positiva con nosotros!
10/10 Excellent
Christine
Voyage en famille, Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Christine, it's wonderful to hear that you appreciated the strategic location of Hilton Miami Dadeland, conveniently situated near Dadeland Mall, main road networks, and Baptist Hospital. Your feedback regarding the parking situation is crucial to us. We understand that it may pose inconvenience, especially to our guests' visitors. Our team continually strives to improve the ease of all services, including the parking system. Please know your insight is truly valuable and will be addressed. Thank you for sharing your experience and we look forward to welcoming you back.
6/10 Satisfaisant
Elvis
Voyage en famille
10 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Elvis
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Elvis, gracias por compartir su experiencia. Nos alegra saber que encontró nuestra ubicación de su agrado. Sin embargo, nos disculpamos si nuestras instalaciones no cumplieron por completo con sus expectativas. Siempre nos comprometemos a proporcionar un ambiente cómodo y acogedor y agradecemos su opinión que nos ayudará a mejorar. Estamos esperando poder brindarle una experiencia más gratificante en el futuro.
8/10 Bien
jacob
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jacob
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Jacob, thank you for your rating! We at Hilton Miami Dadeland appreciate your time in providing it. It's heartening to know that your stay was satisfactory and we always strive to improve on the quality of service. Our team members are committed to your satisfaction and they will be elated to hear your positive feedback. We eagerly anticipate your next visit, ensuring it will be memorable and exemplary once again.
10/10 Excellent
ORLANDO, Oviedo
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ORLANDO
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Orlando, it's fantastic to hear that you appreciated the tranquil ambiance at Hilton Miami Dadeland. Our aim is to provide a serene space where guests can unwind and recharge. Your unique observation highlights the successful effort in creating such an environment. Your support is highly valued and we look forward to welcoming you back for another peaceful retreat in the near future.
8/10 Bien
Lydia
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lydia
Séjour de 7 nuits en avril 2024
Réponse de Customer Service le 3 mai 2024
Lydia, it's wonderful to read about your positive experience at the Hilton Miami Dadeland. Our team members remain passionate about delivering exceptional service. We truly appreciate your commendation and we're looking forward to welcoming you back!
10/10 Excellent
Filipi
Voyage en famille avec de jeunes enfants, Voyage en famille
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Filipi
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 11 mai 2024
Filipi, em nome do Hilton Miami Dadeland, nossos agradecimentos por compartilhar sua perspectiva. Embora estejamos satisfeitos em saber que sua estadia foi satisfatória, parece que nossos serviços de estacionamento e café da manhã não atenderam às suas expectativas. Trabalhamos continuamente para oferecer uma experiência de qualidade que atenda às diversas necessidades dos hóspedes, incluindo aquelas relacionadas a serviços com custo adicional. Da próxima vez, os membros da nossa equipe terão prazer em discutir vários pacotes, incluindo aqueles que cobrem estacionamento e café da manhã. Agradecemos seu feedback e esperamos ter outra oportunidade de melhor atendê-lo no futuro.
4/10 Médiocre
Eduardo
27 avr. 2024
Les points faibles : Propreté
Eduardo
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 28 avr. 2024
Eduardo, thank you for taking the time to share your thoughts. It seems your stay didn't meet your expectations entirely. We're dedicated to delivering exceptional experiences, making your feedback crucial to our continuous improvement. We regret any shortcomings you may have experienced and aim to resolve these matters in our ongoing commitment to enhance our guests' experience. We welcome the opportunity to fully meet your expectations the next time you visit.
4/10 Médiocre
Peter, Orlando
19 avr. 2024
Les points faibles : Personnel et service
Peter
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Peter, we understand you had less than an optimal experience and regret to hear that. We highly value every single one of our guest's feedback as it helps us in enhancing our services. We hope for another opportunity to elevate your experience with exemplary hospitality that we strive to provide.
8/10 Bien
Dipak
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dipak
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 avr. 2024
Dipak, it's heartening to hear that your time at the Hilton Miami Dadeland was enjoyable. We strive to create an exceptional experience for each guest and are pleased to hear that we succeeded with you. We hope to have the honor of welcoming you back in the future!
10/10 Excellent
Kathleen
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 3 nuits en avril 2024
10/10 Excellent
Mashelle
16 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mashelle
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Mashelle, warm appreciation for highlighting our team members' friendliness at the Hilton Miami Dadeland. Hospitality is the cornerstone of our service and it's heartening to know our colleagues provided an environment that resonated with you. We eagerly anticipate your next stay with us to once again bring forward a memorable hotel experience.
10/10 Excellent
ANDREA, key west
Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANDREA
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 11 avr. 2024
Andrea, it's wonderful to hear that you found convenience in Hilton Miami Dadeland's location, near both your medical appointments and vibrant shopping centers. Your recognition of our comfy accommodations, spacious lavatories, and the quality of our cuisine in the Restaurant/bar truly warms our hearts. Our team members continue to strive for excellence in delivering a personalized experience to each guest. We eagerly look forward to welcoming you back whenever your travels bring you to Miami!
10/10 Excellent
Tina
10 avr. 2024
Les points forts : Propreté
Tina
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 11 avr. 2024
Tina, we're delighted to see that your experience at Hilton Miami Dadeland lived up to your expectations. It's our aim to provide an exceptional stay for each guest and it seems like we've achieved that goal with you. We truly appreciate your time in leaving us a superb rating. Whenever your travels bring you back, we look forward to contributing to more wonderful memories. Safe travels!
10/10 Excellent
Eduardo
Voyage d’affaires
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Eduardo
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 10 avr. 2024
Eduardo, we greatly value your feedback and we're delighted to hear that you had such a positive experience with our team members in the restaurant at Hilton Miami Dadeland. We recognize your discerning tastes and appreciate you highlighting the challenges in room 723. Your concerns about the noisy refrigerator and washbasin water pressure will be passed on to our maintenance team for their immediate attention. We aim to ensure your entire stay is exceptional in every aspect, and we can unequivocally assure you of a better experience during your next visit. Thank you for your valuable suggestions. We eagerly anticipate your return.
10/10 Excellent
Steven
8 avr. 2024
Steven
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 8 avr. 2024
Steven, thank you for sharing your experience. We're thrilled to hear that you enjoyed your time at the Hilton Miami Dadeland. Our aim is to provide an atmosphere that our guests find welcoming, and your feedback is a valuable testament to our efforts. We appreciate your kind words and hope that your next visit will be as pleasant as the previous one. Thank you for choosing us for your stay in Miami!
10/10 Excellent
Rosemarie
7 avr. 2024
Rosemarie
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 28 avr. 2024
Rosemarie, we're truly overwhelmed by your excellent rating of Hilton Miami Dadeland. We strive to offer unforgettable experiences for all our guests, and it seems we've met this objective in your case. Your enthusiastic support is highly appreciated and serves to inspire our team in outdoing themselves. We sincerely anticipate the pleasure of hosting you again soon.
10/10 Excellent
Janie
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janie
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 6 avr. 2024
Janie, thank you for the valuable feedback. We understand your surprise regarding the parking charges, as this is not typical at all our locations. At Hilton Miami Dadeland, parking fees are influenced by the distinctive environment of our locale, including our prime location and the comprehensive nature of parking services provided. We appreciate your understanding and aim to make every other aspect of your stay nothing short of outstanding. Looking forward to welcoming you back again.
10/10 Excellent
alice m
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
alice m
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Alice, thank you for sharing your thoughts about your stay at Hilton Miami Dadeland. It's great to know you appreciated the cleanliness and pleasant atmosphere of our property. Regarding the dining options available on-site, we're continuously working on expanding our selection to ensure a variety of options for our guests. Your viewpoint helps us recognize areas for improvement. We're looking forward to welcoming you back in the future.
10/10 Excellent
Cyrina
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cyrina
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 7 avr. 2024
Cyrina, it's heartening to hear your delightful feedback about your stay at the Hilton Miami Dadeland. We're thrilled you valued our tranquil setting and strategic location. Your recognition highlights the hard work our team members put into delivering a serene and convenient experience to every guest. We eagerly anticipate the opportunity to serve you again and to further exceed your expectations.
10/10 Excellent
CHRISTOPHER
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHRISTOPHER
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 mars 2024
Christopher, thank you for taking the time to share your experience at Hilton Miami Dadeland. We're thrilled to hear that the swift check-in process and the spacious, hygienic conditions of your room exceeded your expectations.Regarding your comment about the time discrepancy on the room's clock, we appreciate your understanding that minor discrepancies like these occur occasionally. Nonetheless, we'll remind our team members to remain vigilant in keeping guest room amenities, including clocks, in accurate and optimal working condition.Thank you again for your valued feedback. We eagerly anticipate welcoming you back to Hilton Miami Dadeland for another fantastic stay.
10/10 Excellent
Katherine
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Katherine, we're delighted to hear your appreciation for the modern aesthetics of Hilton Miami Dadeland. Each space in our hotel has been carefully updated for our guests' comfort, maintaining our commitment to offering a top-tier stay. Your words are truly invaluable, and we hope to have the pleasure of serving you again in the future.
4/10 Médiocre
Julio Cesar
Voyage en couple
24 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Julio Cesar
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Julio, we deeply regret to hear about the less-than-satisfactory experience you describe. It concerns us to learn about any adjustment to your room type and the discomfort experienced due to the bedding. Any unexpected difficulties with the bathroom door and key cards are also troubling to hear. Likewise, the cleanliness of the towels and functionality of the TV services are serious issues that need immediate attention. We do not take these remarks lightly, and we assure you the necessary measures will be taken to address these issues. Our aspiration is to provide an exceptional guest experience that exceeds your expectations. Please consider giving us another opportunity to provide you with a fulfilling stay.
10/10 Excellent
Pablo
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pablo
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Pablo, it's wonderful to hear that you appreciated the condition of Hilton Miami Dadeland and found the presence of Starbucks as well as our on-site restaurant convenient. Thank you for sharing your thoughts on our Happy Hour; we're glad it brought you joy.We understand your concern about the parking charges. We strive to provide a broad range of amenities and sometimes this does reflect on the services costs. We are always reevaluating our policies and trust that your feedback will assist us in this ongoing effort. Hope to see you soon for another memorable experience.
8/10 Bien
barbara
24 mars 2024
barbara
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 14 avr. 2024
Barbara, it's pleasing to hear that you had a positive experience at Hilton Miami Dadeland. Every one of your ratings is important to us. Please rest assured that we constantly work hard to ensure every guest's visit is memorable. We're eager to welcome you back and possibly even exceed your previous visit's standards.
8/10 Bien
Debbie
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debbie
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mars 2024
Debbie, thank you for choosing the Hilton Miami Dadeland for your recent stay. We're delighted that your experience appears to have met your expectations shown by the solid rating you provided. Each guest's satisfaction is our top priority and it seems we were able to achieve that during your stay. We're eager to welcome you back in the future for another remarkable visit.
10/10 Excellent
norvis
Voyage en famille
17 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
norvis
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Norvis, it's fantastic to hear that you had an outstanding experience at Hilton Miami Dadeland. We strive to provide an exceptional service that stands out, so your brief but powerful "Super" is the kind of feedback that we cherish. We greatly look forward to welcoming you back for another superb stay. Thank you!
6/10 Satisfaisant
david
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
david
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 15 mars 2024
David, understanding that parking charges can be an unexpected expense, it seems this was an area of concern during your visit. While many hotels, including ours, need to apply a cost due to the upkeep and security of the facility, your thoughts are valued and have been noted. We genuinely appreciate your feedback and hope for the opportunity to enhance your experience during a future visit.
10/10 Excellent
Jorge David
Voyage d’affaires, Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jorge David
Séjour de 2 nuits en juillet 2023
Réponse de Customer Service le 12 mars 2024
Jorge, estamos encantados de que haya disfrutado de su estadía en Hilton Miami Dadeland. Nos enorgullecemos de brindar una experiencia adaptada a nuestros valiosos huéspedes y estamos contentos de haber dado en el blanco con usted. Gracias por compartir y esperamos darle la bienvenida pronto.
10/10 Excellent
Gina
11 mars 2024
Gina
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 13 mars 2024
Gina, your stellar rating of Hilton Miami Dadeland made our day! It's encouraging to know you had such an outstanding experience. Although we don't have specific details, it's clear your stay left a positive impression. We're eagerly anticipating your next visit and the chance to deliver the same exceptional service you deserve! Trust that we will continue to strive for uniqueness and individualized attention in all our guest experiences.
8/10 Bien
Ann
11 mars 2024
Ann
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Ann, it's wonderful to know that you had a positive experience at Hilton Miami Dadeland. We deeply appreciate your beneficial rating as it reaffirms our efforts to provide a high-quality and bespoke experience for our cherished guests. We do hope that you will return to us in the future so we may once again offer the unique and detail-oriented service you enjoyed this time.
10/10 Excellent
ernesto
11 mars 2024
Les points forts : Propreté et personnel et service
ernesto
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 12 mars 2024
Ernesto, thank you for your stellar rating of Hilton Miami Dadeland. It's truly heartening to know that we've lived up to your expectations. We're always dedicated to providing a standout experience. Your feedback serves as a great affirmation of our endeavours and we eagerly look forward to your future stays with us. Thanks again.
10/10 Excellent
Karem
10 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Karem
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 10 mars 2024
Karem, it's truly heartening to read about your positive experience at Hilton Miami Dadeland, a place we endeavor to make inviting and secure for our guests. Our team appreciates your kind remarks. Should your travels bring you back to Miami, we hope to be your choice of stay again, providing the high standards of service you've come to expect.
10/10 Excellent
David
25 févr. 2024
David
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mars 2024
David, thank you for choosing the Hilton Miami Dadeland and for rating us so highly. We're thrilled to know we exceeded your expectations. It would be a pleasure to host you again and provide you with another exceptional experience. Safe travels until we meet again.
2/10 Horrible
Alejandro
Voyage en famille, Voyage d’affaires
24 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alejandro
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 24 févr. 2024
Alejandro, we sincerely regret to hear about the discrepancy concerning your room allocation. Our aim is always to match each and every guest's request as closely as possible. It's unfortunate to hear that you weren't assigned the larger room size that you had booked, and you felt our response wasn't fully satisfactory. We understand this must have not met your expectations and we'd appreciate the opportunity to learn more about your experience to prevent such occurrences in the future. We truly hope for a chance to restore your faith in our dedication to guest satisfaction.
10/10 Excellent
Scot
Voyage d’affaires
21 févr. 2024
Les points forts : Équipements
Scot
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 févr. 2024
Scot, thank you for continually choosing Hilton Miami Dadeland as your place of accommodation during your visits. We're thrilled to know that our offerings meet all your needs and contribute positively to your experiences with us. Your satisfaction is our joy, and we are eager to host you again on your next visit. Thanks for your loyalty and wonderful feedback.
4/10 Médiocre
Devaki Nandakishore
19 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Devaki Nandakishore
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 20 févr. 2024
Devaki, we note your feedback about your recent stay. We're sorry that the behavior of our team didn't meet your expectations. We pride ourselves on delivering exceptional service, and we understand that this time was not consistent with your experience. Your remarks are critical to us, and we assure you that your concerns have been forwarded to the appropriate departments for review and action. We hope you will consider staying with us again, so we may have the opportunity to provide you with the experience we strive for.
8/10 Bien
Antonella
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonella
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 19 févr. 2024
Antonella, it is wonderful to see you enjoyed your stay at Hilton Miami Dadeland and appreciated our modern features. We regret any misunderstanding regarding the complimentary breakfast; we aim to provide clear information about our services. Should any errors occur during bookings in the future, our dedicated team members will be more than ready to assist. We thank you for your positive feedback and look forward to your next visit.
10/10 Excellent
lazaro, antiguo cuscatlan
Voyage en famille
16 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
lazaro
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 17 févr. 2024
Lazaro, it's wonderful to hear you appreciated the cleanliness and modernity of Hilton Miami Dadeland. Our team members strive to provide a comfortable and well-maintained environment for all our guests. Your kind words reinforce their efforts and commitment. We welcome the opportunity to serve you again in the near future.
6/10 Satisfaisant
Julissa
Voyage en famille, Voyage d’affaires
16 févr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Julissa
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 16 févr. 2024
Julissa, we appreciate your honest feedback and regret to hear about your recent experience. It's concerning to hear you felt our team members were not up to the expected standards. Our goal is to ensure all guests receive superior service, and we are sorry if this was not your experience.We understand how critical it can be to have a smooth process when extending stays, especially under medical circumstances. We're sorry for any issues encountered during this procedure. We are also addressing your comments about the restaurant service and the issues you experienced with the television to ensure improvements.We're glad to hear that you found comfort in the bed and pillows; this is a critical aspect of any stay. We want to make sure guests can rest easy after long days.Thank you for the feedback, as it helps us improve. We hope for another chance to provide you with an experience that aligns with our reputation.
10/10 Excellent
ORLANDO, Oviedo
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ORLANDO
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 14 févr. 2024
Orlando, it's genuinely heartwarming to know that the Hilton Miami Dadeland serves as your choice destination for those special getaway weekends. We're committed to making each visit a memorable one, and your loyalty is a testament to our enduring focus on guest satisfaction. The entire team here looks forward to continuing to provide you with the exceptional hospitality you've come to expect. Thank you for being a cherished guest.
10/10 Excellent
Malcolm
11 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Malcolm
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 13 févr. 2024
Malcolm, thank you for choosing Hilton Miami Dadeland and for awarding us a top rating. We deeply appreciate the trust you've put in us for your lodging needs. While there's no specific feedback to respond to, it's always uplifting to know our valued guests feel content. We assure you that our team members always strive to make your stay delightful in every aspect, providing our unique brand of hospitality. We're looking forward to your next visit and creating another memorable stay for you at Hilton Miami Dadeland.
10/10 Excellent
John
10 févr. 2024
John
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
John, it's appreciated that you took the time to leave a rating for the Hilton Miami Dadeland, with your feedback playing a crucial role in our constant endeavor to provide a remarkable experience. Although words weren't used to express your sentiment, the top rating implies you had a satisfactory stay. Our aim is to not just meet, but exceed guest expectations. An invitation is extended to return on your next Miami visit, promising continued service excellence with truly personalized and distinguishing touches.
10/10 Excellent
Judy
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Judy
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 10 févr. 2024
Judy, thank you for your fantastic rating of Hilton Miami Dadeland. We're overjoyed to know that you had a delightful stay. Every aspect of our hotel, from the carefully designed rooms to the exceptional service provided by our team members, is tailored to ensure a memorable experience for our valued guests like you. We eagerly look forward to welcoming you again.
10/10 Excellent
ALVARO
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ALVARO
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 10 févr. 2024
Alvaro, thank you for sharing your positive experience. We are thrilled to learn that your stay at Hilton Miami Dadeland was enjoyable. Our team strives to provide an exceptional, all-inclusive stay and it's uplifting to know we succeeded in your case. We look forward to creating more wonderful memories the next time you choose to stay with us. Safe travels until then.
10/10 Excellent
Ujuanna
9 févr. 2024
Ujuanna
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 21 mars 2024
Ujuanna, thank you for providing your rating for the Hilton Miami Dadeland. It's delightful to see you enjoyed your stay. Continually striving to offer our guests an exceptional experience, it's reassuring when we receive feedback like yours. We appreciate the time you've taken and look forward to welcoming you back on your next visit. Take care.
10/10 Excellent
Carolyn
Voyage en groupe
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carolyn
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 6 févr. 2024
Carolyn, we're delighted that the exceptional service at the Hilton Miami Dadeland exceeded your expectations, propelling you to want to return and recommend us to your family and friends. It's guests like you sharing positive experiences that truly bring pride to our team members, who are always aiming to enhance guest experiences. We can't wait for your next visit and thank you for your wonderful recommendation!
10/10 Excellent
Yvonne
Voyage en couple
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvonne
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 5 févr. 2024
Yvonne, it's thrilling to know that your stay at Hilton Miami Dadeland was a delightful one. The comfort and satisfaction of our guests is always a top priority, so it's great to hear how pleased you were with your accommodations. We're also glad you appreciated our diligent team members and enjoyed the delectable dining options in the hotel. It's comments like yours that make us strive for excellence in everything we do. We thank you for choosing our hotel during your home repairs and hope to have the pleasure of your company again in the future.
8/10 Bien
Jesse
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesse
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 6 févr. 2024
Jesse, it's great to know you had a pleasant stay with us at Hilton Miami Dadeland. Each of our valued guests enjoys a distinctive and carefully curated experience and we're glad it appealed to you. We strive to maintain quality and individuality in every detail. Rest assured, your satisfaction matters to our team members. We’re hopeful to serve you again in the future for another memorable experience.