Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Patricia le 7 mars 2024
Dear Jacques,We appreciate receiving your review, hope your visit to EB Hotel Miami has been productive and enriching. Thank you for chosing us!
10/10 Excellent
ROMAIN
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROMAIN
Séjour de 1 nuit en février 2024
Réponse de Patricia le 23 févr. 2024
Dear Romain,Thank you for your kind review! It makes us glasd to hear you had a great assistance at the reception,Thank you for chosing us! Hope to see you again at EB Hotel Miami
10/10 Excellent
JEAN-LOUIS, PARIS
Voyage en couple
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JEAN-LOUIS
Séjour de 1 nuit en février 2024
Réponse de Patricia le 16 févr. 2024
Dear Jean-Louis,It makes us happy to know that you enjoyed our spaces, we are glad to know that you found or showers exceptional!Thank you for chosing us!
10/10 Excellent
Nanette
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nanette
Séjour de 1 nuit en février 2024
Réponse de Patricia le 11 févr. 2024
Dear Nanette,Thank you so much for your review! We are really happy to know that you enjoyed our restaurant and rooms! Your satisfaction is our greatest reward,Thank you for chosing us,
8/10 Bien
Sylvie
12 nov. 2023
Sylvie
Séjour de 1 nuit en novembre 2023
Réponse de Patricia le 11 déc. 2023
Dear Guest,We appreciate receiving your review, hope your visit to EB Hotel Miami has been productive and enriching. We will always be at your disposal to attend to your needs with the utmost courtesy and efficiency.
10/10 Excellent
DONALD
Voyage en couple
19 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DONALD
Séjour de 1 nuit en octobre 2023
Réponse de Aurelio Saldana le 19 oct. 2023
Dear Guest, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
Voyageur vérifié
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Toujours le meilleur
Voyageur vérifié
Séjour de 4 nuits en août 2023
Réponse de Aurelio Saldana le 15 sept. 2023
Dear Guest, it's great to hear that you had a positive experience at EB Hotel Miami. The Associates will be happy to hear that their daily dedication has an impact on guests like you! If there's anything we can do to serve you further, let us know. Sincerely, EB Hotel Miami.
10/10 Excellent
Grégory
12 août 2023
Les points forts : Propreté
Grégory
Séjour de 4 nuits en juillet 2023
Réponse de Aurelio Saldana le 16 août 2023
Dear Guest, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
THIERRY
18 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THIERRY
Séjour de 1 nuit en juillet 2023
Réponse de Anna B Andrade Ravicini | Reservations and Reviews le 22 juil. 2023
Merci d'avoir pris le temps de laisser un avis sur votre séjour à l'EB Hotel Miami. Nous sommes désolés d'apprendre que vous n'avez pas reçu de service VIP pendant votre séjour, car nous nous efforçons de fournir à tous nos clients un service exceptionnel. Nous nous excusons pour tout inconvénient que cela aurait pu causer.Nous sommes heureux d'apprendre que vous avez trouvé notre personnel au top et que vous avez apprécié les chambres et le service de navette vers l'aéroport. Nous nous efforçons toujours d'améliorer notre service et nos installations, et nous apprécions vos commentaires.Merci pour vos commentaires positifs, et nous espérons avoir l'occasion de vous servir à nouveau à l'avenir.
8/10 Bien
Delphine
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delphine
Séjour de 1 nuit en juin 2023
Réponse de Anna B Andrade Ravicni | Reservations and Reviews le 30 juin 2023
Thank you for your review of our hotel. We're thrilled to hear that you found our location convenient for transit and that our staff provided you with a warm welcome. We're also glad to hear that you were upgraded to a spacious suite with good quality. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
10/10 Excellent
Helene
12 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qualité et proximité de aéroport
Helene
Séjour de 1 nuit en novembre 2022
Réponse de Anna B Andrade Ravicini | Reservations le 13 nov. 2022
Cher invité, nous transmettrons à l'équipe vos aimables paroles. Merci beaucoup de partager cela avec nous. Nous sommes reconnaissants d'avoir eu l'occasion de vous servir. Cordialement, EB Hôtel Miami.--Dear Guest, we’ll be giving the team your kind words. Thank you so much for sharing this with us. We're grateful that we had the opportunity to serve you. Sincerely, EB Hotel Miami.
8/10 Bien
Voyageur vérifié
Voyage en famille
9 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2022
Réponse de Anna B Andrade Ravicini | EB Hotel Miami le 13 août 2022
We really appreciate you sharing your review of our service. Thank you and please let us know how could we get your 10/10!
10/10 Excellent
francois
1 août 2022
francois
Séjour de 1 nuit en juillet 2022
Réponse de Karen C le 7 août 2022
Dear Francois,
Thank you for the perfect score! We really appreciate it.
Kind regards,
10/10 Excellent
CLAIRE
Voyage en famille
26 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CLAIRE
Séjour de 1 nuit en juillet 2022
Réponse de Anna B Andrade Ravicini | Reservations le 16 août 2022
Dear Ms. Claire,
Thank you so much for your review! To welcome you was an honor and we'd love to see you come back soon.
6/10 Satisfaisant
Sylvie
2 janv. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sylvie
Séjour de 6 nuits en décembre 2021
8/10 Bien
Monique, Dunham
Voyage en famille
12 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monique
Séjour de 1 nuit en décembre 2021
Réponse de Mari M le 17 déc. 2021
Dear Monique,
Merci!
We are happy to read you enjoyed your stay!
Regards,
8/10 Bien
jacques
Voyage d’affaires
13 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel d’aéroport
jacques
Séjour de 1 nuit en octobre 2021
Réponse de Mari M le 19 oct. 2021
Dear Jacques,
Thank you for the kind comments.
Regards,
6/10 Satisfaisant
Kristi
Voyage en groupe
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Kristi
Séjour de 3 nuits en avril 2024
10/10 Excellent
Samuel
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Mr. Samuel, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Calvin
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calvin
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Mr. Calvin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Jamie
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Ms. Jamie, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Jose, kissimmee
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 27 avr. 2024
Dear Mr. Jose, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Jay, Daniel Island
Voyage en famille, Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jay
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 26 avr. 2024
Dear Mr. Jay, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
Mollie, Ellenton
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mollie
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 25 avr. 2024
Dear Ms. Molie, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
sebastien
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sebastien
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 25 avr. 2024
Dear Mr. Sebastien, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Joann
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joann
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms Joann, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
6/10 Satisfaisant
Jasmine
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jasmine
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Ms Jasmine, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
8/10 Bien
Jay, Daniel Island
Voyage en famille, Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jay
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms Jay, it's great to hear that you had a positive experience at EB Hotel Miami. The Associates will be happy to hear that their daily dedication has an impact on guests like you! If there's anything we can do to serve you further, let us know. Sincerely, EB Hotel Miami.
10/10 Excellent
Tina, Sudbury
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tina
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms. Tina, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Kelly
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms. Kelly, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Omar
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Omar
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Omar, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
ERIC
Voyage d’affaires, Voyage en couple
22 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
ERIC
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Eric, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
Danyan
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danyan
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms Danyan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Sara, Any city
Voyage en couple
20 avr. 2024
Sara
Séjour de 1 nuit en janvier 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms Sara, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
Sara, Any city
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms. Sara, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Diane
Voyage en famille
20 avr. 2024
Diane
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 20 avr. 2024
Dear Ms. Diane, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
8/10 Bien
Jayne
Voyage en couple
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jayne
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 20 avr. 2024
Dear Ms. Jayne, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Maylin, Miami
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maylin
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Marylin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Darryle
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darryle
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Darryle, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
robert
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
robert
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Mr. Robert, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Jacqueline
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jacqueline
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Jackeline, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Sheena
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sheena
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Sheena, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
angela
Voyage en couple
17 avr. 2024
Les points forts : Équipements
angela
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Angela, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
6/10 Satisfaisant
Robert
17 avr. 2024
Robert
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Robert, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Sincerely, EB Hotel Miami.
10/10 Excellent
Mandi
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mandi
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Mandi, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
nancy, chicago
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nancy
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Nancy, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.
10/10 Excellent
Ken
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ken
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Mr. Ken, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Carlos, Bradenton
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 16 avr. 2024
Dear Mr. Carlos, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.
10/10 Excellent
Danyan
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danyan
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 15 avr. 2024
Dear Ms. Dayan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.
10/10 Excellent
Amber
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 15 avr. 2024
Dear Ms. Amber, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.