Extérieur

Avis sur EB Hotel Miami

4 out of 5
EB Hotel Miami
4299 Nw 36th St, Miami Springs, FL

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1213 avis sur 1550." "
Note des voyageurs de 8 (Bien), d’après 221 avis sur 1550." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 1550." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 1550." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1550." "

9,6/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent.
Séjour de 1 nuit en mars 2024
Réponse de Patricia le 7 mars 2024
Dear Jacques,We appreciate receiving your review, hope your visit to EB Hotel Miami has been productive and enriching. Thank you for chosing us!

10/10 Excellent

ROMAIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent accueil à la réception
Séjour de 1 nuit en février 2024
Réponse de Patricia le 23 févr. 2024
Dear Romain,Thank you for your kind review! It makes us glasd to hear you had a great assistance at the reception,Thank you for chosing us! Hope to see you again at EB Hotel Miami

10/10 Excellent

JEAN-LOUIS, PARIS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La douche multi-jets exceptionnelle
Séjour de 1 nuit en février 2024
Réponse de Patricia le 16 févr. 2024
Dear Jean-Louis,It makes us happy to know that you enjoyed our spaces, we are glad to know that you found or showers exceptional!Thank you for chosing us!

10/10 Excellent

Nanette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très belle hôtel , bon restaurant, chambre spacieuse toute es parfait!
Séjour de 1 nuit en février 2024
Réponse de Patricia le 11 févr. 2024
Dear Nanette,Thank you so much for your review! We are really happy to know that you enjoyed our restaurant and rooms! Your satisfaction is our greatest reward,Thank you for chosing us,

8/10 Bien

Sylvie

Séjour de 1 nuit en novembre 2023
Réponse de Patricia le 11 déc. 2023
Dear Guest,We appreciate receiving your review, hope your visit to EB Hotel Miami has been productive and enriching. We will always be at your disposal to attend to your needs with the utmost courtesy and efficiency.

10/10 Excellent

DONALD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en octobre 2023
Réponse de Aurelio Saldana le 19 oct. 2023
Dear Guest, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Toujours le meilleur
C'est un très bon hôtel pour nous. Les chambres sont spacieuses et très fonctionnel J'y étais pour la 1er fois en été 2013, alors je constate que certaines choses commencent à peine à devenir usagée, soyez vigilant, afin qu'il garde sa spendeur. Pour les télés par exemple il serait bien de proposer une connection à netflix comme sur les smart TV
Séjour de 4 nuits en août 2023
Réponse de Aurelio Saldana le 15 sept. 2023
Dear Guest, it's great to hear that you had a positive experience at EB Hotel Miami. The Associates will be happy to hear that their daily dedication has an impact on guests like you! If there's anything we can do to serve you further, let us know. Sincerely, EB Hotel Miami.

10/10 Excellent

Grégory

Les points forts : Propreté
Le service était excellent
Séjour de 4 nuits en juillet 2023
Réponse de Aurelio Saldana le 16 août 2023
Dear Guest, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

THIERRY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je n ai reçu aucun service VIP Par contre le personnel est top Et les chambres très bien Navette tt les 30 mn pour l aéroport Il faut appeler à l’arrivée
Séjour de 1 nuit en juillet 2023
Réponse de Anna B Andrade Ravicini | Reservations and Reviews le 22 juil. 2023
Merci d'avoir pris le temps de laisser un avis sur votre séjour à l'EB Hotel Miami. Nous sommes désolés d'apprendre que vous n'avez pas reçu de service VIP pendant votre séjour, car nous nous efforçons de fournir à tous nos clients un service exceptionnel. Nous nous excusons pour tout inconvénient que cela aurait pu causer.Nous sommes heureux d'apprendre que vous avez trouvé notre personnel au top et que vous avez apprécié les chambres et le service de navette vers l'aéroport. Nous nous efforçons toujours d'améliorer notre service et nos installations, et nous apprécions vos commentaires.Merci pour vos commentaires positifs, et nous espérons avoir l'occasion de vous servir à nouveau à l'avenir.

8/10 Bien

Delphine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de transit très pratique et près de l’aéroport Nous avons été surclassé dans une immense suite Resto de bonne qualité et tres bon accueil
Séjour de 1 nuit en juin 2023
Réponse de Anna B Andrade Ravicni | Reservations and Reviews le 30 juin 2023
Thank you for your review of our hotel. We're thrilled to hear that you found our location convenient for transit and that our staff provided you with a warm welcome. We're also glad to hear that you were upgraded to a spacious suite with good quality. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Helene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qualité et proximité de aéroport
Belle chambre. Grande et bien insonorisé. Personnel de l’accueil sympathique et souriant
Séjour de 1 nuit en novembre 2022
Réponse de Anna B Andrade Ravicini | Reservations le 13 nov. 2022
Cher invité, nous transmettrons à l'équipe vos aimables paroles. Merci beaucoup de partager cela avec nous. Nous sommes reconnaissants d'avoir eu l'occasion de vous servir. Cordialement, EB Hôtel Miami.--Dear Guest, we’ll be giving the team your kind words. Thank you so much for sharing this with us. We're grateful that we had the opportunity to serve you. Sincerely, EB Hotel Miami.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Anna B Andrade Ravicini | EB Hotel Miami le 13 août 2022
We really appreciate you sharing your review of our service. Thank you and please let us know how could we get your 10/10!

10/10 Excellent

francois

Séjour de 1 nuit en juillet 2022
Réponse de Karen C le 7 août 2022
Dear Francois, Thank you for the perfect score! We really appreciate it. Kind regards,

10/10 Excellent

CLAIRE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Anna B Andrade Ravicini | Reservations le 16 août 2022
Dear Ms. Claire, Thank you so much for your review! To welcome you was an honor and we'd love to see you come back soon.

6/10 Satisfaisant

Sylvie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2021

8/10 Bien

Monique, Dunham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement pratique, tranquille, service courtois.
Séjour de 1 nuit en décembre 2021
Réponse de Mari M le 17 déc. 2021
Dear Monique, Merci! We are happy to read you enjoyed your stay! Regards,

8/10 Bien

jacques

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel d’aéroport
Bel établissement ,chambre spacieuse et confortable en face de l’aéroport de Miami Restaurant sur place Parfait pour 1 nuit en transit
Séjour de 1 nuit en octobre 2021
Réponse de Mari M le 19 oct. 2021
Dear Jacques, Thank you for the kind comments. Regards,

6/10 Satisfaisant

Kristi

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
The air was not working well in my room so I went to the front desk who was suppose to get someone to come and fix it. It was never fixed so I went to the front desk they offered another room at about 11 p.m. and that room was just as hot if not hotter.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Samuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is spacious and very confortable
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Mr. Samuel, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Calvin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Employees were of good character and very polite.
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Mr. Calvin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Better than I had pictured
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Ms. Jamie, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jose, kissimmee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the best part are the bathroom inside your room A
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 27 avr. 2024
Dear Mr. Jose, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jay, Daniel Island

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel near the airport. A hidden gem!
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 26 avr. 2024
Dear Mr. Jay, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Mollie, Ellenton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed overnight, to fly out of Miami the next morning on vacation. The hotel is clean, very friendly staff, and had a great restaurant and bar to enjoy on property. The shuttle was perfect the next morning, and we were able to park and leave our vehicle for a very reasonable price. Excellent choice and so close to the airport!
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 25 avr. 2024
Dear Ms. Molie, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

sebastien

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Augusto is nothing short of spectacular along with Justo I think at the bar. Great staff and energy. We will be back just for them
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 25 avr. 2024
Dear Mr. Sebastien, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Joann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed one night. Check in was east. Staff very friendly and helpful. Parking is a plus and it is under cover for this hot sunny Miami days! This hotel has the best windows! Absolutely no airport noise and spacious and comfortable room. Would definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms Joann, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

6/10 Satisfaisant

Jasmine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were very nice but I love the bar and food there was really good. Staff was very nice and would stay again.
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 29 avr. 2024
Dear Ms Jasmine, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

8/10 Bien

Jay, Daniel Island

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, clean, large rooms. Bar tenders weee great!
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms Jay, it's great to hear that you had a positive experience at EB Hotel Miami. The Associates will be happy to hear that their daily dedication has an impact on guests like you! If there's anything we can do to serve you further, let us know. Sincerely, EB Hotel Miami.

10/10 Excellent

Tina, Sudbury

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are spacious, bathroom beautiful.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms. Tina, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Kelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved how roomy it was and the bathroom was beautiful. The staff took really good care of us.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 23 avr. 2024
Dear Ms. Kelly, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Omar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved all of it
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Omar, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

ERIC

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
EVERYTHING WAS UP TO MY STANDARD
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Eric, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Danyan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms Danyan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sara, Any city

Voyage en couple
Very clean, high end touches. Staff is awesome. Restaurant on property very nice.
Séjour de 1 nuit en janvier 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms Sara, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Sara, Any city

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at EB multiple times. Perfect for airport or cruise or base for touring Miami.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Ms. Sara, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Diane

Voyage en famille
It was just OK
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 20 avr. 2024
Dear Ms. Diane, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Bien

Jayne

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice clean room, spacious.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 20 avr. 2024
Dear Ms. Jayne, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Maylin, Miami

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t like the lack of cleanliness in the parking service stairs
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Marylin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Darryle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access from Airport, staff was very helpful and accommodating.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Darryle, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful property and staff. Highly recommend.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Mr. Robert, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jacqueline

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable and accommodating
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Jackeline, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sheena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Sheena, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

angela

Voyage en couple
Les points forts : Équipements
A lovely hotel! Staff made my birthday extra special and suprised us with an upgrade and chocolate cake.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Angela, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

6/10 Satisfaisant

Robert

Air conditioner did not work well and the shower leaked all over the floor. The mini bar was set up in a way to rob you blind. DO NOT EVEN TOUCH THE PRODUCTS OR YOU WILL BE BILLED FOR THEM.
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 22 avr. 2024
Dear Mr. Robert, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! Sincerely, EB Hotel Miami.

10/10 Excellent

Mandi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A gorgeous hotel.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Mandi, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

nancy, chicago

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is amazing for a hotel near airport. Service and amenities are top-notch! Only staying overnight and appreciated all the extra services and amenities. Loved the room, bar, restaurant, and especially the people working here. Thank you!
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Ms. Nancy, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Ken

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 19 avr. 2024
Dear Mr. Ken, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Carlos, Bradenton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel and beautiful accommodations… restaurant staff was nice and food at Miranda’s was amazing
Séjour de 2 nuits en avril 2024
Réponse de Aurelio Saldana le 16 avr. 2024
Dear Mr. Carlos, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.

10/10 Excellent

Danyan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay. Definitely coming back.
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 15 avr. 2024
Dear Ms. Dayan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff and hotel
Séjour de 1 nuit en avril 2024
Réponse de Aurelio Saldana le 15 avr. 2024
Dear Ms. Amber, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.