Dear Martin, Thank you so much for rating our Casa Faena. We greatly appreciate your feedback and hope you will choose us again on your next trip to Miami Beach. Warm regards,

Thank you for sharing your feedback, we are disappointed your experience did not match your previous stay. As a member of Leading Hotels of the World we take feedback such as yours seriously and will insure these concerns are corrected. We hope to welcome you back to Faena Hotel Miami Beach so that we may have the opportunity to once again exceed all of your expectations.

Thank you for bringing these issues to our attention. We apologize for the disturbances you experienced during your stay. Ensuring the comfort and peace of our guests is a top priority, and it is clear that we fell short in this instance.Please be assured that we are addressing these concerns with the urgency they require. We are exploring immediate measures to mitigate the bird issue and are assessing our air conditioning systems for necessary updates or replacements.We value your feedback as it helps us improve our guest experience. We hope to have the opportunity to welcome you back, ensuring a serene and comfortable stay.

Thank you for choosing to stay with us at Casa Faena, we're happy to hear you enjoyed your stay and are looking forward to welcoming you back soon!

Thank you for your feedback! We appreciate you bringing this inconvenience to our attention and will ensure it is taken care of in the future. Thank you again and we hope you enjoyed your stay with us at Casa Faena!

Thank you for your wonderful feedback! We are so eager to welcome you back to your Miami Beach home soon!

Thank you for sharing your feedback with us! We look forward to welcoming you back soon!

Thank you for taking the time to leave your feedback. Your comments have been noted and shared with our teams and we greatly appreciate your kind words and constructive feedback. We hope to welcome you back to Casa Faena for an even greater experience.

Thank you for your feedback. We hope to welcome you back soon!

Thank you for your kind words, Carol! We hope to welcome you back to Casa Faena soon!

Thank you for your kind words, Cynthia! We hope to welcome you back to Casa Faena soon!

Thank you for choosing to stay with us at Casa Faena. We hope to welcome you back soon!

Thank you for your feedback. We hope to welcome you again soon for an even greater experience.

Thank you for the incredible feedback. We are thrilled to know you enjoyed your stay at Casa Faena!

Thank you for your 5-star feedback Steven! We hope to welcome you again soon.

Thank you for your 5-star feedback!

Dear Benji,Thank you for taking the time to share your recent experience with us. We are deeply sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the inconveniences you faced, especially with the parking situation and the discomfort. Your feedback is extremely valuable to us, and we want to assure you that we are taking your concerns very seriously. We are currently investigating these issues to ensure they are promptly addressed and rectified. Our goal is to provide our guests with a comfortable and enjoyable experience, and it's clear we fell short in your case.Please do not hesitate to contact us directly to discuss your experience further. We would appreciate the opportunity to connect with you personally to make amends and offer you a better experience in the future.Once again, we apologize for the shortcomings during your stay and thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and demonstrate our commitment to excellent service and guest satisfaction.Warm regards,Valerie ZamoraMarketing & Guest Engagement Coordinator

Thank you so much for your kind words and feedback! It warms our hearts to hear you enjoyed our service and prime location, in the heart of Miami Beach. We look forward to welcoming you back for another exceptional experience!

Thank you for your feedback and kind words! We are so glad to hear you had an excellent stay at Casa Faena and enjoyed our Mexican oasis, Gitano Miami. We hope to welcome you back to our home soon for another amazing adventure!

Thank you for sharing your feedback with us! We hope to welcome you back soon!

Thank you for choosing to stay at Casa Faena and for taking the time to share your feedback. We're delighted to hear that you found our staff helpful and kind, and that you appreciated the cleanliness of our property. We appreciate your input regarding the availability of outlets and dining options. We're continuously working to improve our services, and your comments will certainly be taken into consideration.We're pleased to know you enjoyed the proximity to the beach and had an overall positive stay. Should you decide to return, we look forward to welcoming you back and providing you with an even better experience.Warm Regards,Valerie ZamoraMarketing & Guest Engagement Coordinator

Thank you very much for your feedback, regarding your experience. Guest feedback is so greatly appreciated as it is the best manner for our brand to learn, grow and better ourselves. We would be humbled for the opportunity to dive deeper into your experience as your rating is by no means the representation of the service we strive for. Once again, thank you for sharing your experience.

Thank you for sharing your wonderful feedback with us! We are so thrilled to hear you enjoyed your stay at Casa Faena and we look forward to welcoming you back soon!

Thank you for sharing your wonderful feedback with us! We are so thrilled to hear you enjoyed your stay at Casa Faena and we look forward to welcoming you back soon!

Thank you for your Casa Faena Feedback! We hope to see you again soon!

Thank you so much for the high praise! We're thrilled to hear that our hospitality stood out during your visit. Our team at Casa Faena works hard to ensure guests have a memorable experience. We look forward to hosting you again on your next trip to Miami Beach!

Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated our clean facilities and the convenient location near the beach. We apologize for any inconvenience caused by the event and the closure of the rooftop. We also understand the importance of a peaceful night's sleep, and we'll certainly look into the noise concerns you've mentioned. Your feedback is invaluable to us as we continue to strive for excellence in every guest's experience. We hope to welcome you back to Casa Faena in the future!

Thank you for your feedback! We're glad to hear you found our team friendly and enjoyed your stay at Casa Faena. We look forward to welcoming you back on your next visit.

Thank you for your feedback. We deeply apologize for the discomfort you experienced with us, and we're taking note to address your concerns. We appreciate you sharing your experience, as it helps us improve. We hope for another opportunity to serve you better in the future.

Thank you for your positive feedback! We're delighted you enjoyed your stay at Casa Faena. We are looking forward to welcoming you back soon!

We regret to hear that your experience with us was anything less than unsatisfactory. We deeply apologize for any inconvenience and hope to have the opportunity to connect with you to amend any concerns you had during your stay.

Thank you for choosing Casa Faena for your Miami Beach getaway. We're thrilled to hear you had a memorable stay and we hope to welcome you back soon!

Thank you for choosing Casa Faena for your Miami Beach getaway. We're thrilled to hear you had a memorable stay and we hope to welcome you back soon!

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the ambiance and our prime location at Casa Faena. We appreciate your understanding regarding the property's age and the associated quirks. Your feedback on the outlets, walls, water, and parking situation is invaluable and will help guide our future improvements. We aim to offer a blend of charm and convenience, and your insights will assist us in achieving this balance. We look forward to welcoming you back for an even more comfortable stay in the future!

Thank you for your feedback! We hope to welcome you back to Casa Faena soon!

Casa Faena sincerely apologizes for the inconveniences you experienced during your stay. We have processed a refund for your visit and value your feedback as we continuously strive to enhance our guest experiences. If you have further concerns or feedback, please don't hesitate to reach out to us directly. We appreciate the opportunity to make things right.

Thank you for your feedback! We hope to welcome you back to Casa Faena soon!

Thank you for staying with us and sharing your Casa Faena experience! It was our pleasure having you as our guest and we look forward to your next visit!

Thank you for your 5-star feedback, Annabel! It was our pleasure to welcome you and we are so grateful to be considered your favorite hotel. We look forward to welcoming you back soon!

Thank you for your incredible feedback, Jill! It was our pleasure to welcome you to your home away from home. Please visit us again soon!

We're sincerely sorry to hear about the noise disturbance you experienced during your stay. We strive to provide an atmosphere that caters to all our guests' preferences and comfort levels. Your feedback is valuable and we will certainly consider it in our efforts to improve the overall guest experience. We hope to have another opportunity to serve you in the future under more enjoyable circumstances.

We are absolutely delighted to hear that you had such an enjoyable experience at Casa Faena. Our team always strives to deliver friendly, outstanding service, and your kind words are truly appreciated. We eagerly await the opportunity to welcome you back for many more memorable stays.

Thank you for your wonderful review. We are beyond delighted to be your favorite boutique hotel in Miami Beach. Your continued loyalty speaks volumes and we can't wait to make your fifth stay just as memorable. Thank you for choosing Casa Faena once again and we hope to welcome you back soon!

Thank you for choosing Casa Faena! We hope to welcome you back soon!

Thank you for choosing Casa Faena! We hope to welcome you back soon!

Dear Yusneidy,Thank you for sharing your experience with us. We're thrilled that you enjoyed the cleanliness, décor, and service of Casa Faena.We understand your concern about the nighttime music volume. Please accept our apologies if this caused any inconvenience. Your feedback is valuable, and we will certainly discuss it with our team to find a better balance that caters to all our guests.While our atmosphere tends to be lively, we appreciate your point about being more family-friendly and will consider it in our ongoing efforts to improve the Casa Faena experience.Thank you once again for your comments. We hope to have another opportunity to serve you in the future.Warm Regards,Valerie ZamoraMarketing & Guest Engagement Coordinator

Dear Donovan,Thank you for your thoughtful feedback. It was our pleasure to welcome you into our home and we're proud to be considered one of your favorite hotels! You're kind words truly mean the world to us and we look forward to welcoming you back soon for another incredible stay!