Avis
9,0
Merveilleux
9,0/10
Propreté
9,4/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe, Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
8/10 Bien
Mathieu
1 mai 2024
Les points forts : Propreté, personnel et service, équipements
Mathieu
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Matthieu, we're glad you had a great time staying in our classic Art Deco hotel. Thanks for highlighting our central location and quiet corner. We value your feedback. Best,
10/10 Excellent
Bogdan
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bogdan
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Bogdan, We're delighted to hear that you found our staff welcoming and friendly, and that you were pleased with the cleanliness of your room. Providing exceptional service and maintaining a clean environment are top priorities for us. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon! Best,
8/10 Bien
karine
Voyage en groupe
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avalon fevrier 24
karine
Séjour de 5 nuits en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Karine, Thank you for your feedback! We're pleased to hear that you found our staff friendly and enjoyed our hotel's convenient location on Ocean Drive. We apologize for any noise disturbances you experienced and appreciate your understanding. Your comments about breakfast will be shared with our team for improvement. We look forward to welcoming you back on your next visit to Miami Beach! Bestm
10/10 Excellent
Sandra
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 2 nuits en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Sandra, thanks for staying with us while in beautiful South Beach. It's a pleasure knowing you had a great time. See you soon again. Best,
10/10 Excellent
Barbara
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Barbara, We're thrilled to hear that you had a great stay at our hotel. Providing a quiet and comfortable experience for our guests is important to us, and we're glad that you found our rooms quiet despite our location on Ocean Drive. We're also delighted that you enjoyed our included breakfast—it's wonderful to know that it added value to your stay. We appreciate your recommendation and hope to welcome you back soon! Best,
10/10 Excellent
Linda
Voyage en couple
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 7 nov. 2023
Dear Linda, thank you for staying with us in beautiful South Beach. We're really glad you had a great time enjoying all that we offer. See you soon again. Best,
6/10 Satisfaisant
Mario
Voyage en famille
8 oct. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Mario
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 18 oct. 2023
Dear Mario, we're happy you stayed with us while in South Beach. It's a pleasure knowing you enjoyed our central location. We value all of your feedback. Best,
10/10 Excellent
Tony
Voyage en groupe
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tony
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 18 sept. 2023
Dear Tony, it's a pleasure seeing your perfect rating and wonderful comments. Thanks for choosing us and highlighting our excellent location and welcoming staff services in our cool, Art Deco hotel! See you soon again. Best wishes,
10/10 Excellent
Marie-Chantale
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Chantale
Séjour de 7 nuits en juillet 2023
Réponse de General Manager le 24 juil. 2023
Dear Marie-Chantale, we're glad you stayed with us and had a memorable holidays. Thank you for reviewing our location to explore so much from, our thoughtful inclusions and welcoming staff services. We can't wait to welcome you again. Best,
10/10 Excellent
Cameron
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cameron
Séjour de 5 nuits en avril 2023
Réponse de General Manager le 22 mai 2023
Dear Cameron, thanks for staying us while on vacation in beautiful South Beach. We're so glad you had a fabulous time enjoying all that we offer. See you soon again. Warm regards,
8/10 Bien
claude
31 janv. 2023
claude
Séjour de 2 nuits en janvier 2023
Réponse de General Manager le 1 févr. 2023
Dear Claude, thanks so much for your stay with us. We're glad you had a good time and appreciate your star rating review. We'd love to welcome you back. Warm wishes,
10/10 Excellent
Gérard
20 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gérard
Séjour de 6 nuits en août 2022
8/10 Bien
Voyageur vérifié
Voyage en famille
5 mars 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 6 nuits en février 2020
Réponse de General Manager le 6 mars 2020
Dear guest, thank you for your stay and your review of your time. It's a pleasure knowing you liked our location and wonderful staff. We're thankful for your valued comment on improving and look forward to seeing you again the next time you're planning a South Beach trip. Best,
8/10 Bien
Voyageur vérifié
5 mars 2020
Voyageur vérifié
Séjour de 6 nuits en février 2020
Réponse de General Manager le 6 mars 2020
Dear guest, we're pleased to see your star rating of your stay with us. Glad you enjoyed your time and we look forward to many more. Best,
10/10 Excellent
pascal
Voyage en famille
4 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon plan
pascal
Séjour de 2 nuits en février 2020
Réponse de General Manager le 5 mars 2020
Dear Pascal, thank you so much for your stay and wonderful review. We're really glad you had an amazing time and enjoyed our fantastic location, welcoming staffs and thoughtful included amenities. We look forward to many more vacation time together. Best regards,
10/10 Excellent
Voyageur vérifié
12 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de Madelyne le 12 déc. 2019
Thank you!
10/10 Excellent
Voyageur vérifié
17 août 2019
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de FD. le 17 août 2019
Thank you Guest for the amazing rating
8/10 Bien
Voyageur vérifié
Voyage en couple
3 août 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 1 nuit en mars 2019
10/10 Excellent
Voyageur vérifié
13 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de General Manager le 19 mars 2019
Dear guest, thanks for staying with us while visiting our beautiful city and Art Deco hotel. Pleased to know you had a wonderful time with us, thanks for leaving your rating review. Kind regards,
6/10 Satisfaisant
bruno
8 mars 2019
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
bruno
Séjour de 1 nuit en mars 2019
Réponse de General Manager le 11 mars 2019
Dear Bruno, thanks for staying with us and sharing your review. Warm regards,
10/10 Excellent
Daniela
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniela
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Daniela, we're happy you stayed with us while in South Beach. Thanks for the lovely comments on our welcoming staffs, excellent location and clean facilities. We'll be waiting for you. Best,
8/10 Bien
Kevin
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Kevin, thank you so much for your stay with us. We're glad you had such a memorable stay enjoying our central location. Thanks for providing your feedback for improvements. Best,
8/10 Bien
Jerry
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerry
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Jerry, thank you for choosing us for your recent holidays. We're glad you had a great time enjoying our amazing location. We can't wait to welcome you back. Warm wishes,
10/10 Excellent
Marcin
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marcin
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Marcin, we're glad you stayed with us and had a great time. It's a pleasure seeing your 5-star rating. See you soon again. Best wishes,
6/10 Satisfaisant
John
Voyage en couple
19 mai 2024
Les points forts : Personnel et service
John
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear John, thanks for staying in our classic Art Deco hotel which retains much of its history in recently beautified rooms. We're glad you enjoyed our central location. Best,
10/10 Excellent
Steven J
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven J
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Steven J, thank you for staying with us while in South Beach. We're all happy to know you had a great and relaxing time. See you soon again. Best,
10/10 Excellent
Luz
18 mai 2024
Les points forts : Propreté et personnel et service
Luz
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Luz, we're happy you stayed with us and had a great time. Thank you for sharing your wonderful words about our classic Art Deco Hotel. We can't wait to welcome you back. Warm wishes,
10/10 Excellent
Mae
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mae
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Mae, thanks so much for your stay with us. We're glad you had a good time enjoying our amazing staff services, our clean facilities, included breakfast and the convenience to explore our city. See you soon again. Best wishes,
10/10 Excellent
fabrizio, vicenza
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
fabrizio
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 13 mai 2024
Dear Fabrizio, thanks for staying with us and taking the time to leave a 5-star review. It's a pleasure knowing you had an amazing time and we can't wait to welcome you again. Warm wishes,
10/10 Excellent
Cheryl
Voyage en famille
10 mai 2024
Les points forts : Personnel et service et équipements
Cheryl
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Cheryl, thanks so much for your stay with us. We're thrilled you had an amazing time and look forward to warmly welcoming you back. Best,
10/10 Excellent
Milos
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Milos
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Milos, we're glad you stayed with us and had a great time. Thank you for your high recommendations. See you soon again. Best wishes,
10/10 Excellent
Deborah
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Deborah, thanks so much for your stay with us. We're glad you had a good time enjoying all that we offered and can't wait to welcome you back. See you soon gain. Best,
10/10 Excellent
Maria
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Maria, thanks so much for staying with us. We're thrilled you had a fabulous time enjoying our super welcoming staff and their services provided. Another warm welcome and vacation awaits. Best,
10/10 Excellent
Thang, huntington beach
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thang
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Thang, we're glad you stayed with us and had a great time. Thanks for highlighting our excellent location, included breakfast, ocean view rooms and welcoming services from our team. We'd love to see you again. Warm wishes,
6/10 Satisfaisant
Kevin
Voyage en famille
30 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Kevin
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Kevin, thanks so much for your stay. We value your feedback and wished we had known while you were inhouse to rectify for a more comfortable stay. We would to welcome you back. Best,
10/10 Excellent
Jeffrey, Nieuwegein
Voyage en famille avec de jeunes enfants
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Jeffrey, we're happy you spent your holidays in our Art Deco hotel. Thanks for sharing all that you enjoyed from our location to our warm welcome and thoughtful inclusion. We'd love to create more memories with you. Kind regards,
8/10 Bien
Westley Cordell, Richmond
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Westley Cordell
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Westley, thanks so much for staying with us while in South Beach. It's a pleasure seeing all that you enjoyed which made your stay memorable. Another warm welcome awaits. Best,
8/10 Bien
Rodger Mark
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Rodger Mark
Séjour de 7 nuits en février 2024
Réponse de General Manager le 30 avr. 2024
Dear Rodger, thanks so much for staying with us. We're happy to know you enjoyed our welcoming staff services. We value your feedback. Warm wishes,
8/10 Bien
Sumasadhana
28 avr. 2024
Sumasadhana
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 20 mai 2024
Dear Sumasadhana, we're glad you stayed with us and had a good time as indicated by your 4 star rating. We'll be waiting with another warm welcome. Best,
10/10 Excellent
Rolie
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rolie
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Rolie, thanks for staying with us. We're thrilled you had an amazing time enjoying our welcoming staff services. We'd love to welcome you back. Best,
10/10 Excellent
Gulbahar
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gulbahar
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Gulbahar, we're glad you spent your holidays with us and had a great time. Thank you for highlighting our clean facilities and warm welcome by all of our team. We'll be waiting to create more memories with you. Kind wishes,
8/10 Bien
Katherine
24 avr. 2024
Les points forts : Propreté et personnel et service
Katherine
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Katherine, thanks so much for staying with us. It's a pleasure knowing you had an amazing stay enjoying our clean rooms, breakfast and central location. We're glad you enjoyed our award winning restaurant as well. See you soon again. Warm wishes,
10/10 Excellent
Akash, Newcastle
23 avr. 2024
Les points forts : Propreté et personnel et service
Akash
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Akash, thanks so much for your stay. It's a pleasure seeing your perfect star rating and your note on our excellent location knowing you had a great time. See you soon again. Best,
10/10 Excellent
omayra
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
omayra
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Omayra, thanks for spending your holidays with us. We're thrilled you had a great time and enjoyed so much of what we offer. See you soon again. Best,
10/10 Excellent
Emanuel
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emanuel
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Emanuel, thanks so much for spending your holidays with us. We're glad you had a great time enjoying our central location and included breakfast. See you soon again. Best,
8/10 Bien
Tony, Burke
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tony
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Tony, thanks so much for spending your holidays with us. We're so happy you had an amazing time. Best,
8/10 Bien
Elaine
18 avr. 2024
Les points forts : Propreté et personnel et service
Elaine
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Elaine, Thank you for your feedback! We're delighted to hear that you found your room comfortable and clean. We appreciate your suggestion for continued improvement. We hope to welcome you back soon for another enjoyable stay! Best,
10/10 Excellent
William
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear William, Thank you for your feedback! We're glad you enjoyed the unique charm of our hotel, which has its own special connection to the movie Scarface. We strive to maintain a comfortable and welcoming atmosphere for all our guests, and we're thrilled that you appreciated the nostalgic vibe. We hope to welcome you back for another memorable stay! Best,
10/10 Excellent
Konstantin
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Konstantin
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Konstantin, thanks so much for staying with us and taking the time to leave your perfect rating. Best,