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Avis sur Villaggio Hotel

4 out of 5
Villaggio Hotel
25 De Mayo 1010, Mendoza, Mendoza

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 340 avis sur 707." "
Note des voyageurs de 8 (Bien), d’après 272 avis sur 707." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 707." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 707." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 707." "

9,0/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super bon service de la part de Alegna!
Réponse de marcelo le 9 janv. 2023
Obrigado por escolher o Villaggio Hotel Boutique para sua estadia em nossa cidade. A nossa localização, atenção, personalidade e relação de preço são os nossos pontos fortes, as opiniões dos nossos hóspedes são tidas em conta, uma vez que nos ajuda a melhorar constantemente o serviço. Foi um prazer para nós tê-lo em Villaggio Hotel Boutique

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Jorge Gutiérrez. le 27 janv. 2019
Thank you for your review. Regards,

4/10 Médiocre

Delphine

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Très mauvais rapport qualité prix !
J’ai été globalement très déçue, le standing de l’etablissement ne correspondant pas du tout à ses tarifs. Aucune insonorisation des chambres (vraiment aucune!! Obligé de dormir avec boules quies), literie bas de gamme, décoration dans son jus, totalement démodée, aurait besoin d’un vrai coup de neuf. Petit-déjeuner médiocre avec un café imbuvable et des fruits en conserve... personnel gentil mais beaucoup d’apprentis. Seul vrai bon point: excellent emplacement dans la ville. En clair, vaut au mieux deux étoiles et hors de prix vu la qualité. J’ai changé d’hôtel au bout de deux jours et je n’etais pas la seule à me plaindre, ayant rencontré des Américains dans la même détresse lors de mon second petit déjeuner!
Séjour de 2 nuits en janvier 2018
Réponse de The Management le 12 févr. 2018
At the Villagio Hotel, we appreciate the passengers’ feedback, and take it into account to make improvements and continue to provide excellent customer service. Being on the top ten hotel´s in Trip Advisor for Mendoza is a result of our dedicated service, our great location and the value for money that our guests receive. Considering the Villagio Hotel is rated as a 3 star, the traveller should not expect to find the luxury and comfort of a 5 star hotel in Mendoza; although in many cases we provide services which are comparable to a 4 star. We understand that linking overall value of the hotel to luxury or other features of 5 star hotels could be disappointing and not meet the higher expectations which cannot be applied to a 3 star. Fortunately, the prospect guest have the choice to ignore this review and read the reviews which put the Villagio Hotel at a rate of 90 % being 15 from 100 hotel in Mendoza , reflecting what really happens at our Hotel. We are not perfect for everybody, but we are not a filthy hotel with horribly rude staff, to the contrary, we have excellent customer service and we are constantly working to improve our facility and our service.

8/10 Bien

Jean, thionville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hôtel
Service impeccable. Nous avons été surclassés! Petit problème tout de même au niveau de l'insonorisation avec la chambre voisine.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Hôtel proche du centre-ville de Mendoza
L'hôtel se situe à 2 minutes à pied de la place principale de Mendoza. Le personnel est très serviable.

10/10 Excellent

Catherine, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !
Hôtel a deux pas de la place de l'indépendance Très bien entretenu et chambre très agréable Literie remarquable avec couette en plume un bonheur

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

jean-claude, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel Villagio à Mendoza: centre ville
idéalement placé proche centre ville mais dans une rue calme. Excellent rapport qualité-prix chambre ultra propre et comfortable- SdB irréprochable aux antipodes des hotels 5 * internationaux avec des réceptions gigantesques et anonymes mais un vrai 4* pour le standing général. Bon et copieux petit-déjeuné.

8/10 Bien

Mauricio, PEMBROKE PINES

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and great staff
Séjour de 3 nuits en avril 2024
Réponse de marcelo le 29 avr. 2024
Thank you for review!!! As you mention Our Premium location and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza

10/10 Excellent

Juan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente, muy bueno el desayuno, muy buena atención , podrían mejorar el gimnasio con pesas y un multifuerza más moderno
Séjour de 1 nuit en avril 2024
Réponse de marcelo le 24 avr. 2024
Gracias por sus sugerencia serán consideradas para mejorar el servicio de gym !!. Nuestra ubicación , atención personalizada y relación precio calidad son las fortalezas que destacan nuestros huéspedesLe damos las gracias una vez más por sus comentarios, y esperamos tener de nuevo como huésped en el futuro

10/10 Excellent

Clark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the size of the room. The space provided for a dining area came in handy. Wifi was very good. Breakfast was great and service was attentive. On the front desk Emilia became my collaborator and she helped me find my way around and offered suggestions of where to find restaurants and shopping. Great job on her part.
Séjour de 3 nuits en avril 2024
Réponse de marcelo le 22 avr. 2024
Thank you for review!!! As you mention our Premium location, our facilities and our services are part of our Identity and Pride, and one of the reasons why the Villagio Hotel is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

10/10 Excellent

Juan

Séjour de 1 nuit en avril 2024
Réponse de marcelo le 7 mai 2024
Gracias por elegir el Villaggio Hotel boutique para su estancia en Mendoza . Nuestra ubicación , atención personalizada y relación precio-calidad son los puntos fuertes que destacan nuestros huéspedes . Las opiniones de los huéspedes son tenidas en cuenta para mejorar nuestro servicio

10/10 Excellent

ALICIA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonito hotel con excelente ubicación cerca del centro, en recepción son muy amables, nuestra habitación era amplia con una cama King y una individual para 3 personas, muy recomendable
Séjour de 4 nuits en mars 2024
Réponse de marcelo le 10 avr. 2024
Thank you for your review, reflects the spirit of the hotel

8/10 Bien

Jason

Voyage en couple
Les points forts : Propreté et personnel et service
The hotel has a very helpful staff. They were helpful at organizing a wine tour for us. The property is in an excellent location with restaurants, supermarkets and western unions close by. Although the property is very clean, it is outdated…it could benefit from a lick of paint.
Séjour de 4 nuits en mars 2024
Réponse de marcelo le 29 mars 2024
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services

6/10 Satisfaisant

TANIA

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Pedi um suco de laranja natural e ovos fritos no café da manhã e me responderam que não fazem atendimentos especiais (mesmo pagando à parte). Não percebi que os apartamentos não tem janela, ou melhor, as janelas não se abrem para nenhuma vista (poderia ser da praça independência, por ex). Escolhi um apto no ultimo andar mas, mesmo assim, era baixo. O Hotel fica apertado entre 2 outras construções não permitindo que o hóspede aviste nada. A piscina estava bastante feia, não sei se suja, ou feia precisando de manutenção
Séjour de 4 nuits en mars 2024
Réponse de marcelo le 21 mars 2024
Obrigado pela sua avaliação!. O feedback de nossos hóspedes é apreciado e levado em consideração, pois nos ajuda a identificar oportunidades de melhoria.Nosso café da manhã é buffet e não temos serviços especiais. Seu quarto tem vista para o nosso jardim e para a cidade. Não há edifícios adjacentes. Depois que o vento Zonda, uma área muito comum em Mendoza infelizmente não está em boas condições para uso e por alguns dias para manutenção.

6/10 Satisfaisant

Maria

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Cafeteria e lanchonete nao funcionam, constam mas nao funcionam. Sem esses itens o preco fica alto, os concorrentes tem instalacoes melhores
Séjour de 4 nuits en mars 2024
Réponse de marcelo le 18 mars 2024
Agradecemos os comentários e feedback dos nossos hóspedes e os levamos em consideração para melhorar nossos serviços.Sendo um hotel de três estrelas, não esperamos ter serviço de bar ou cafetaria, a apenas cem metros fica o centro gastronómico da cidade com mais de 20 opções de restaurantes, bares e cafés.

8/10 Bien

susan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mars 2024
Réponse de marcelo le 14 mars 2024
Thank you for review!!!

10/10 Excellent

Yuan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is very clear about and offered us VIP benefits upon check in.
Séjour de 1 nuit en février 2024
Réponse de marcelo le 26 févr. 2024
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Alessandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de marcelo le 19 févr. 2024
Thank you for your review, reflects the spirit of the hotel

8/10 Bien

Joseph

Séjour de 4 nuits en février 2024
Réponse de marcelo le 19 févr. 2024
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

10/10 Excellent

Frederico

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima Opção de Estadia! Localização Estratégica!
Hotel Agradável, Localização e Atendimento, ótimos. Limpeza impecável. Tudo é perto, dos bons restaurantes ao Casino. E caminha-se tranquilamente mesmo de madrugada (isso não existe em SP). Pode melhorar o café da manhã e a oferta de produtos para alimentação fora do horário. Mas os outros pontos forte compensam bastante a questão do café da manhã fraco.
Séjour de 5 nuits en février 2024

8/10 Bien

Robert

Séjour de 3 nuits en février 2024
Réponse de marcelo le 13 févr. 2024
At the Villagio Hotel, we appreciate the passengers’ feedback, and take it into account to make improvements and continue to provide excellent customer service

8/10 Bien

Voyageur vérifié

Voyage en groupe
Hotel pequeno, mas os quartos são bons e excelente localização
Séjour de 4 nuits en février 2024
Réponse de marcelo le 12 févr. 2024
Obrigado pela sua avaliação!. O feedback de nossos hóspedes é apreciado e levado em consideração, pois nos ajuda a identificar oportunidades de melhoria.

10/10 Excellent

Pedro, Katy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is superb, close to everything. The area is walkable and safe. This hotel charges you for parking but it seems to be common practice around here. The staff is helpful and cordial. Our room was rather small but clean and well equipped.
Séjour de 3 nuits en février 2024
Réponse de marcelo le 12 févr. 2024
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza

10/10 Excellent

Victor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de marcelo le 9 févr. 2024
Thank you for review!!!

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff, perfect location
Although this hotel could use an update or at least a coat of paint, it’s in a wonderful central location, great restaurants around, beds were comfortable, breakfast was good and staff were helpful.
Séjour de 2 nuits en février 2024
Réponse de marcelo le 9 févr. 2024
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza

10/10 Excellent

LaToya

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location.. great dinning options a block away..
Séjour de 3 nuits en janvier 2024
Réponse de marcelo le 1 févr. 2024
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day

10/10 Excellent

Monica, Guatemala

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La persona de recepcion muy amable se llama Amelida creo
Séjour de 5 nuits en janvier 2024
Réponse de marcelo le 26 janv. 2024
Gracias por elegir el Villaggio Hotel Boutique y tomarse el tiempo para dejar su experiencia.Nuestra ubicación , atención personalizada y relación precio calidad son las fortalezas que destacan nuestros huéspedes

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine hotel with great staff
This is an elegant boutique hotel in the heart of Mendoza, only a block and a half from Plaza Independencia. Staff are friendly and efficient. Don’t miss strolling through Plaza Independencia onto pedestrian-only Via Sarmiento. Lined with outdoor cafes and charming shops, it makes you feel like you’re in Paris or Barcelona.
hotel pool area
Plaza Independencia
Plaza Independencia
Plaza Independencia
Séjour de 2 nuits en janvier 2024
Réponse de marcelo le 24 janv. 2024
Thank you for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza

10/10 Excellent

MADELINE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Las instalaciones y el personal excelentes y la ubicación.
Séjour de 3 nuits en janvier 2024
Réponse de marcelo le 24 janv. 2024
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de marcelo le 24 janv. 2024
Thank you for your review, reflects the spirit of the hotel . it is our goal to provide a better service every day

8/10 Bien

IRAPUAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chuveiro apertadíssimo
Uma boa estadia, hotel bem localizado com recepcionistas atenciosos. O quarto poderia ser maior e o espaço para o chuveiro que fica numa banheira é muito pequeno. Para piorar, não tem um blindex, apenas um anteparo, que eles devem achar que serve para não deixar a água molhar o resto do banheiro.
Séjour de 3 nuits en janvier 2024
Réponse de marcelo le 24 janv. 2024
Obrigado pela sua avaliação!. O feedback de nossos hóspedes é apreciado e levado em consideração, pois nos ajuda a identificar oportunidades de melhoria.

8/10 Bien

Cristiane

Séjour de 6 nuits en décembre 2023
Réponse de marcelo le 24 janv. 2024
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza

8/10 Bien

Derek

Séjour de 1 nuit en janvier 2024
Réponse de marcelo le 24 janv. 2024
Thank You for taking the time and write a Review

10/10 Excellent

Gulnar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de marcelo le 24 janv. 2024
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Ingrid

Séjour de 4 nuits en décembre 2023
Réponse de marcelo le 20 déc. 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza.

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de marcelo le 19 déc. 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

MARINA

Séjour de 2 nuits en décembre 2023
Réponse de marcelo le 19 déc. 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Luciana

Séjour de 7 nuits en décembre 2023
Réponse de marcelo le 19 déc. 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Regina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de marcelo le 15 déc. 2023
Thank you for review!!!

10/10 Excellent

María

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La amabilidad del personal. Limpieza y cómoda la habitación. Bien ubicado,cerca del centro y de restaurante
Séjour de 4 nuits en décembre 2023
Réponse de marcelo le 11 déc. 2023
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

10/10 Excellent

Diego

Séjour de 3 nuits en décembre 2023
Réponse de marcelo le 11 déc. 2023
Thank you for your review, reflects the spirit of the hotel

10/10 Excellent

Magali

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima localização e custo/benefício. Café da manhã na medida, sem exageros e gostoso. Cama e chuveiro muito bons. Atendimento cortês.
Séjour de 4 nuits en décembre 2023
Réponse de marcelo le 6 déc. 2023
Obrigado pela sua avaliação!. O feedback de nossos hóspedes é apreciado e levado em consideração, pois nos ajuda a identificar oportunidades de melhoria.

8/10 Bien

MONICA

Séjour de 2 nuits en novembre 2023
Réponse de marcelo le 6 déc. 2023
Thank You for taking the time and write a Review, we hope to have you as a Special Guest on your next visit to Mendoza.

10/10 Excellent

Herve

Voyage d’affaires
Séjour de 5 nuits en novembre 2023
Réponse de marcelo le 5 déc. 2023
Thank you for review!!!

6/10 Satisfaisant

Sandra

Voyage en groupe
Les points forts : Propreté et personnel et service
Regular
Hotel regular, ótima localização, mas o hotel não pode ser avaliado como 4 estrelas. Precisa de modernização internamente, assim como fez na fachada. Café da manhã regular, porém todos os dias repete os mesmos ingredientes. Colchão afundando, roupa de cama muito boa.
Séjour de 6 nuits en novembre 2023
Réponse de marcelo le 5 déc. 2023
Obrigado pela sua avaliação!. O feedback de nossos hóspedes é apreciado e levado em consideração, pois nos ajuda a identificar oportunidades de melhoria .O nosso café da manha Continental Buffet tem: uma variedade de cereais, ovos mexidos , três tipos de pão, salada de fruta, fruta fresca da época, presunto e queijo, sumo de laranja, bem como café e uma variedade de chás, muffins e croissants doces e salgados, por outros os padrões internacionais de café da manha Continental.

8/10 Bien

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We took the 45 minute city bus tour to scope out Mendoza. We realized Villaggio is within a one mile walk to most sights in all different directions. It is centrally located to parks and restaurants and quite safe. The staff was genuine and spoke English and helped us navigate the various tours to the wineries and the Andes. A buffet breakfast was included. The breakfast staff was always available and fabulous; a clean environment, tables, and quick to replenish the various treats. We enjoyed the fresh fruits, juices, breads and rolls, eggs and bacon, coffee, and breakfast deserts. Early traffic noise is a problem, but overall our experience was great.
Séjour de 5 nuits en novembre 2023
Réponse de marcelo le 28 nov. 2023
Thank you for review!!! As you mention Our Premium location, our facilities and our staff are part of our Identity and Pride, and one of the reasons why the Villaggio is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

6/10 Satisfaisant

Nicole

Les points forts : Personnel et service
I received a room upgrade during my stay which was nice, but the room itself had a funny smell. The location was the best part about this hotel. Very walkable with lots of restaurants close by.
Séjour de 2 nuits en novembre 2023
Réponse de marcelo le 1 déc. 2023
We appreciate comments and feed-back from our guests, and take them into account to improve our services . As you describe it, our Premium location, our facilities and our services are part of our Identity and Pride, and one of the reasons why the Villagio Hotel is a great choice for a Stay in Mendoza, providing Value for Money, and being recommended by over 90% of the travellers. Yet, we are constantly working on enhancing our facilities and services.

8/10 Bien

Sergio

Séjour de 1 nuit en novembre 2023
Réponse de marcelo le 15 déc. 2023
Thank you for your review. Our guests feedback is appreciated and taken into consideration as it helps us identify opportunities for improvement . I was a pleasure for us to have you at Villaggio Hotel Boutique

10/10 Excellent

Hunaldo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito boa hospedagem
Muito boa!
Séjour de 3 nuits en novembre 2023
Réponse de marcelo le 23 nov. 2023
Obrigado por escolher o Villaggio Hotel Boutique para a sua estadia em nossa cidade. As avaliações de nossos hóspedes são levadas em consideração, pois nos ajudam a melhorar constantemente o serviço.Nossa localização, atendimento personalizado e relação preço são nossas principais fortalezas.