3 piscines extérieures
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Avis sur Sanbonani Resort Hotel and Spa

4.5 out of 5
Sanbonani Resort Hotel and Spa
Stormvoel Way, Mbombela, Mpumalanga

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 3 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 6." "

9,6/10

Propreté

6,6/10

Personnel et service

10/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Matthew

Séjour de 1 nuit en juillet 2023
Réponse de Michelle Conlon le 1 sept. 2023
Thank you for choosing our hotel - we look forward to welcoming you back to Sanbonani in the very near future.

4/10 Médiocre

Alejandro

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Poor guest care
The accommodations were very nice. Unfortunately there were daily electricity outages. The resort made no effort for guests to be cared for during outages, which happened three times a day for a minimum of 2 hours at a time. Everything is electric. Foreigners are not accustomed to these problems and are stranded in the dark with no resources. The resort needs to find a way to care for their guests during outages.
Séjour de 5 nuits en janvier 2023
Réponse de Michelle le 13 janv. 2023
Good day AlejandroThank you for taking the time to review our property. We understand that foreign guests are not accustomed to frequent power outages and apologise for the inconvenience. We hope to correct this in the near future and look forward to welcoming you back to Sanbonani in the very near future.

10/10 Excellent

Lucas Silva

8/10 Bien

Fatima

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Michelle le 29 sept. 2022
Thank you for taking the time to review our hotel. We look forward to welcoming you back in the very near future

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent Stay
My stay was excellent overall. The only area where I think it needs a bit of focus is the restaurant/food! That really fell below my expectations.
Séjour de 2 nuits en septembre 2022
Réponse de Michelle le 5 sept. 2022
Thank you for taking the time to review our property, we are grateful for your feedback and will ensure that our restaurant exceed your expectations on your next visit.We look forward to welcoming you back to Sanbonani in the very near future.