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Avis sur Riad Zaki

4.5 out of 5
Riad Zaki
44 Rue Fatima Zarha R'mila, Marrakech

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 56." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 56." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 56." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 56." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 56." "

9,2/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Lindz

Séjour de 2 nuits en novembre 2022

8/10 Bien

Luc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis de Luc Briand
Tranquilité. Bon petit déjeuner. Une fenêtre à notre chambre aurait été un plus
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien placé en bord de route. Dommage ils ne font pas de repas. Merci à Youssef super gentil
Séjour de 4 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2018

2/10 Horrible

Jean-Eudes

Les points faibles : Personnel et service
We did not manage to stay at this riad
We cannot give an accurate rating of our experience staying at riad Zaki because we did not spend a single night there. Upon arrival, the person who greeted us waited approximately 20 minutes to tell us that we would not be able to stay there because "there is no hot water". We were given a room in another hotel of lesser quality and price. We had to come back ourselves to ask for a compensation for the difference in price and after a rather long discussion, and the owner having to come himself and provide us with a different reason for us not staying ("renovation of rooms), they offered us a voucher for a spa session at the same riad. This spa session ended up in us waiting an extra hour because of bad arrangement from their side (once again). After a night in Essaouira, we were supposed to come back to this riad for our last night in Marrakech. The receptionist confirmed that we would be able to stay at riad Zaki for this last night. Guess what... when we arrived, we had to wait again 15 minutes to be told that the room was not available because the previous guest "had forgotten to return the key". For this night, at least, we were accommodated with a riad of the same quality. The bottom line is that probably riad Zaki had double bookings for these dates, and instead of being pro-active and transparent, they decided to handle the situation very poorly. Because of this, we lost quiet a lot of time and energy from our holidays, but hey, we got a lot of free mint tea.
Séjour de 1 nuit en mai 2018

10/10 Excellent

rachid, grenoble

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très joli Riad, ensemble du personnel agréable
Très bon séjour avec personnel agréable et souriant.
Séjour de 2 nuits en octobre 2017

10/10 Excellent

Tina Chay Phong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find Riad, friendly staff giving us advice about Marrakech, big room, clean. Very quiet place, perfect for a family
Séjour de 1 nuit en février 2023

10/10 Excellent

Jairo, Tulsa

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MAKE SURE TO COMMUNICATE WITH THE RIAD IF YOU WILL ARRIVE LATE. We arrived at 1AM from the airport and the riad was CLOSED. Yes! Locked! Lights out! Everyone sound asleep. It took my tour guide and transfer driver a good 20 mins to call, knock, ring bell, talk irritated amongst themselves in Arabic, etc. Until a man opened up the door and said d everyone was asleep already. He finally let us in and took us to our room. The place itself is nice. We were only there for a night but I would definitely come back. Staff was very nice. Breakfast was simple but tasty. No fruits. Only coffee or tea, two kinds of bread slices, and a cake slice, with honey and strawberries jam and orange jam. Again, everything tasted great, but no variety. I would still recommend this riad.
Séjour de 1 nuit en février 2023

10/10 Excellent

Roxanne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very lovely and the staff was very welcoming.
Séjour de 1 nuit en février 2023

10/10 Excellent

Cristina

Séjour de 4 nuits en octobre 2022

6/10 Satisfaisant

Farhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2022

10/10 Excellent

Kathleen

Séjour de 2 nuits en avril 2022

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Riad Zaki was a wonderful place to stay for my first time to Marrakech. It was within walking distance of most everything. The room was beautiful and the family running it could not have been more delightful, warm, and helpful!
Séjour de 2 nuits en avril 2022

10/10 Excellent

Vasudha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful Riad. Both the owner, Zaki, and the front desk employee, Zacharia, were wonderful. They went out of their way to help with anything we needed. Would highly recommend staying at this riad.
Séjour de 5 nuits en novembre 2021

10/10 Excellent

Muhammad, Birmingham UK

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We were welcomed with a traditional Moroccan tea. Zakaria who was there most of the time made us feel at home. He even served us breakfast at 5:30 am when we went for our hot air balloon ride. Everything is within few minutes walking distance. Could not ask for any better place to stay. Highly recommended.
Séjour de 7 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schönes Hotel mit gute Lage und schöne Ausstattung. Die Rezeption ist sehr nette hilfreich Leute, sehr gute Zimmerservice. Alles prima ! Würde nur empfehlen !!! Vielen Dank für alles !!!
Séjour de 3 nuits en février 2020

10/10 Excellent

NaimSadik, Marrakech

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service at this riad is top notch. 5 star service for sure. The entire place was immaculately clean and well decorated. The location is outstanding as well. Not directly in the Medina so there isn’t as much congestion as the Medina. The Medina is about a 5 minute walk away. The breakfast was a traditional Moroccan breakfast. Our room was beautiful. We were greeted by towel swans on a huge and very comfortable bed. The complementary soaps in the bathroom were phenomenal, they definitely smelled authentically Moroccan. My fiancé and I would most certainly stay here again and we would recommend this place to others.
Séjour de 2 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2019

8/10 Bien

Hatham

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Felt ripped off.
The Riad was beautiful with an added bonus of having a hammam on site. What was shocking was I had paid for 5 beds only to be given 4. I showed them my booking they said if I wanted the extra bed I would have to pay more. My daughter just shared our bed.
Séjour de 3 nuits en août 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
De locatie zag er prachtig uit. Je komt binnen in een prachtig aangeklede binnenplaats. Ook de kamer heeft een luxe uitstraling. Helaas bleek de kamer kleiner dan gedacht. Op de foto’s leek het alsof de bedden voor de kinderen in een aangrenzende ruimte stonden. Dat bleek niet het geval. De riad ligt aan een heel drukke weg en het lijkt alsof al het verkeer door je kamer rijdt. (We “sliepen” aan de kant van de weg). Dit geluid is zo erg dat het je nachtrust verstoort. Het ontbijt was prima en werd speciaal voor ons vroeg geserveerd, zodat we ons vliegtuig konden halen.
Séjour de 1 nuit en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic stay with Riad Zaki. Owner was welcoming and the room fantastic. Breakfast was a bit sweet for UK tastes, but generously portions. Overall the central location and helpfulness was a real bonus.
Séjour de 7 nuits en avril 2019

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The customer service was amazing !!!! Pillows however really not soo great thats the only bad thing.
Séjour de 1 nuit en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nella stanza l'arredo è curato, in generale l'ambiente è pulito e tranquillo, il personale è stato gentile
Séjour de 4 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottima posizione, struttura molto bella, colazione e servizio adeguata. Consigliatissima.
Séjour de 4 nuits en mars 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Despite communicating with the staff prior to our travel and receiving confirmation about the booking dates, the room was found to be occupied on our arrival. They arranged for us to stay in another nearby riad, that was below standard to what we had paid.
Séjour de 4 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You can't beat the location. No matter what direction you turned to you ran into something interesting and amazing. The staff, especially Joseph, was so very kind and attentive. He set up all of our excursions and made sure we were comfortable with every transaction. Definitely spend the extra money on the breakfast. They do a remarkable job. The location was slightly noisy but that just means your in the center of all the action.
Séjour de 4 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and easy to find. Good staff and room was clean.
Séjour de 3 nuits en janvier 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018

8/10 Bien

Voyageur vérifié

Perfect location, just few minutes away from all activities. Loved the Riad, nice and clean, we had the suite, plenty of room. And compared to other Riads we stayed at, you don’t have to wait 10 min for the hot water to come, lived it😀
Séjour de 1 nuit en novembre 2018

2/10 Horrible

TravelAfrica

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2018

8/10 Bien

Eolo, Madrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy agradable, muy bien situado, asegurate que tienes la habitacion resrvada antes de ir, yo me encontre sin habitacion la primera novhe y me tubieron que llevar a otro riad Muy limpio y el persolal muy agradable y atento
Séjour de 5 nuits en novembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel close to mosque and main market walking distance
Séjour de 5 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful, great location and very quiet.
Close to everything you would like to do for a weekend break.
Séjour de 3 nuits en octobre 2018

10/10 Excellent

saj, london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Riad great location lovely staff
We returned to Riad Zaki after a few days in Agadir and were so pleased that it felt like coming home. The location is great and the Riad itself is spotless and has a lovely welcoming feel to it, it is very well maintained throughout. This was our second time staying at the Riad and once again it was a pleasant experience which was made more special by the extra care we were given by the staff especially by Zakaria who always went out of his way to cater to us and our children. The owners themselves have created a welcoming and peaceful environment which is well run but it is the day staff Zakaria and the lovely lady Hind who made our stay extra special. Travelling with young children this made all the difference and meant that we were well looked after and tested amongst the hustle and bustle of Marrakech. We will definitely be recommending this Riad to family and friends.
Séjour de 3 nuits en août 2018

8/10 Bien

saj, london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel great location
We had a very pleasant stay at the hotel. The location is excellent, just a few minutes away from the main square. Staff were welcoming and helpful with everything. The hotel was decorated to a high standard and room was lovely and airy. Only down point for us was the constant noise from the roads ! But I’m sore tooms on the other side of the building were quieter. Also a fridge in the room would have been handy. Apart from that we had an excellent stay with a great breakfast every morning. Would definitely stay again and recommend to others.
Séjour de 7 nuits en août 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was warm and very helpful. Loved the riad and our room.
Séjour de 1 nuit en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Great location; very close to main plaza and Medina area; not hard to find. Check in was smooth with a Moroccan tea welcome drink. Breakfast is different kinds of breads, yogurt, orange juice, milk, coffee and tea...enough for us. Staff were very helpful and accommodating. Hammam experience was nice but I would have liked a lot more pressure for the relaxing massage. The room was not cleaned while we were there, and that is okay, but there was only 1 waste basket and that filled up quickly with four of us in the room. We also didn't find any toiletries upon arrival and had to ask for soap. Wifi was very iffy the first day and a half, and was practically inaccessible in the room. The building itself is very nice and the rooms are well kept. All in all it was a nice stay.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Nice room but too dark.
Room was spacious for family of 5 but the light was not enough. Even with light on it was too dark.
Séjour de 3 nuits en février 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant
Came back yesterday from the Riad Zaki, absolutely beautiful, arrived earlier than the official check in time and they didn’t even bet an eyelid, showed us to our room straight away, large bed, plenty of wardrobe space, it was cold in Marrakech but the riad had heating in the room so couldn’t even tell. After reading other reviews we weren’t looking forward to the breakfast but were pleasantly surprised, it is served in the courtyard and is quite basic but filling, fresh orange juice, coffee, pancakes, crumpets, cake, various jams, honey and butter. The location is very good, just turn right at the entrance and walk straight down for 10-15 minutes and you arrive at the djemma al fenna and the koutoubia mosque.
Séjour de 3 nuits en janvier 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2018

10/10 Excellent

Saman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr gut
War alles gut
Séjour de 2 nuits en janvier 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dr
All the staff member were awesome especially, Mohammad .
Séjour de 4 nuits en décembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly and central riad
Our recommendation of Riad Zaki would include the advice to insist on an internal room. On our first night we overlooked the narrow street on which the hotel was situated, noisy vwith cars and mopeds and with very bad traffic fumes. The owners apologised that they could not move us until the following day, which they did and the rest of our stay was more pleasant. The room was clean with a large bed and a good bathroom with shower. The lighting was annnoyingly dim, it was hard to read, but I think this is a local characteristic. Breakfast was adequate, various breads, jam and honey, yoghurt, banana or other dishes on request, with orrange juice, coffee or tea, served in the central open courtyard. Service by the staff was friendly and helpful.
Séjour de 4 nuits en octobre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful riad in the center of the medina!
Riad Zaki was beautiful! We were greeted with the local tea and the owner Zaki was extremely helpful in directing us where to go! We were a 10 minute walk from the centre where all the souks and restaurants were.
Séjour de 1 nuit en septembre 2017

10/10 Excellent

Afshan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Riad!
Our stay at Riad Zaki was perfect. The staff were very attentive and helpful; the accommodations were immaculate and location was perfect. I will definitely stay here again.
Séjour de 2 nuits en août 2017

10/10 Excellent

T.k, England

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hotel staffs are very hospitable.. Would recommend this to all.
Séjour de 6 nuits en août 2017

4/10 Médiocre

Ana, CA

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
It is very photogenic that's why I booked it.
The location felt unsafe; reception could not speak English; no soap, glasses in room. Only 1 other guest. We just transferred to the Radisson Hotel. ASAP. Better pay more and feel safe. The Riad(house) was otherwise beautiful Much smaller than in the ad.
Séjour de 4 nuits en août 2017

10/10 Excellent

ADERSON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Excelente, atendimento ótimo, atenção e localização
Séjour de 3 nuits en juillet 2017

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely property in the heart of the medina. Fantastic room and accommodating hosts.
Séjour de 1 nuit en juin 2017

10/10 Excellent

Ayesha , UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely riad.
Lovely riad, few minutes walk to jemaa el fna square. Nice host, staff were friendly. Breakfast adequate. I travelled alone with a toddler, was a bit nervous but all was fine.
Séjour de 3 nuits en mai 2017