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Avis sur Isla Bella Beach Resort & Spa

5 out of 5
Isla Bella Beach Resort & Spa
1 Knights Key Boulevard, MM 47, Marathon, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 665 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 199 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1007." "

9,6/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Alexandre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great resort , room are wonderful and well designed. Huge bathroom, wonderful ocean view with a beautiful balcony. Food was excellent . Would go back without any hesitation.
Séjour de 2 nuits en juillet 2023
Réponse de Krystyna Loza le 22 juil. 2023
Thank you for taking the time to share your experience about our resort. We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Krystyna Loza le 9 mai 2023
Thank you for choosing Isla Bella Beach Resort in the Florida Keys. We greatly appreciate your valuable feedback.

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit enchanteur!!! Belle emplacement pour lever et merveilleux coucher du soleil ☀️ On a adoré notre séjour
Réponse de Management le 14 janv. 2023
Thank you so much for staying at Isla Bella resort!

10/10 Excellent

josiane Legault

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le paradis sur terre le site est incroyable et le personnel l’est tout autant séjours parfait
Séjour de 1 nuit en novembre 2021
Réponse de IBBR le 10 nov. 2021
Thank you for staying with us

10/10 Excellent

Benoit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vraiment beau. Le site est plus beau que sur photos.
Séjour de 1 nuit en octobre 2021
Réponse de IBBR le 24 oct. 2021
Thank you for staying with us,

10/10 Excellent

FABRICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un rêve éveillé
Le site est idyllique
Séjour de 2 nuits en mars 2020
Réponse de Chance le 17 mars 2020
Thank you for recent stay with us and for your review. We are pleased to hear you loved the idyllic ambiance of our resort and hope to have the chance to host you again.

8/10 Bien

Brigitte

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un vrai bijou
Superbe hôtel chambre luxueuse et confortable. La pizza dans le four à bois vraiment wow Ça vaut le coût de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Chance le 10 mars 2020
Thank you for uploading those beautiful pictures and for taking the time to give us your feedback. We are thrilled to hear how much you loved our woodfire pizzas.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pour le prix de la nuit, il faut y rajouter le prix du parking a 20 $. C'est quand meme inadmissible car on ne peut pas se garer ailleurs. C'est quand meme pas tres correct a mon gout. Sans compter le cout du petit dej a 25 $ par personne. Gros beau budget en plus pour une nuit dans ce resort. Sinon l'etablissement est top.
Séjour de 2 nuits en mars 2020
Réponse de JN le 14 mai 2022
We are deeply sorry that your stay was anything but the best.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
C’est un petit paradis! Les bâtiments sont très jolis: blanc et bleu, tres propre, décoré bord de mer, de toute beauté. Les jardins sont magnifiques et parfaitement entretenus. La plage est propre et tranquille, la piscine très belle. On a l’impression d’être seuls au monde dans ce petit paradis. Les employés sont souriants et très gentils. Le seul bémol est, selon moi, l’utilisation de plusieurs centaines de bouteilles d’eau froide rafraîchissante mais très polluantes. Je suggère l’installation de fontaines d’eau filtrée. On pourrrait nous offrir une jolie gourde à l’arrivée et on pourrait la remplir au besoin aux fontaines.
Séjour de 4 nuits en janvier 2020
Réponse de Jennifer M le 29 janv. 2020
Thank you for recently staying with us at Isla Bella Beach Resort. We greatly appreciate the feedback you have given us.

10/10 Excellent

Yunelvis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 2 nuits en mai 2024
Réponse de Alexia le 26 mai 2024
Greetings Yunelvis,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

6/10 Satisfaisant

Syed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I didn’t like the limited beach space. You had to take a boat to the sand bar which was couple 100s. I pay almost a grand a night, would expect a better beach area. The pools were also small and not very Impressive. Room was big otherwise nothing too impressive for me.
Séjour de 2 nuits en mai 2024
Réponse de Krystyna Loza le 25 mai 2024
Hi Syed, we value your feedback and are committed to enhancing our offerings for a better experience. Your input is appreciated and will guide our improvements.Best,Isla Bella Beach Resort & Spa Team

6/10 Satisfaisant

CONNIE, ALEXANDRIA

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is beautiful. Very high-end resort. Our room was gorgeous! The staff was great! What I didn’t like is that they charge you for overnight parking per day. I enquired about the fee and was told it is due to limited spaces and many guests having more than one vehicle. So they charge everyone for parking. This is very disappointing considering the high cost of this resort and because there is no other option for parking. Maybe charge the guests who bring multiple vehicles instead of penalizing every guest. Also, we had dinner at the Burger Palace…Awful!! Burgers were cold and not cooked to order. The waffle fries were also cold and so hard we couldn’t eat them. This meal was expensive for a burger and fries and it was very subpar. A gorgeous room isn’t enough to justify the high cost of this resort. We won’t be going back.
Séjour de 4 nuits en mai 2024
Réponse de Krystyna Loza le 25 mai 2024
Hi Connie, we appreciate your feedback on the property and room. Apologies for any inconvenience with parking and dining. Your insights will help us improve.Best,Isla Bella Beach Resort & Spa Team

10/10 Excellent

Michel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo excelente muy bonito muy buena atención
Séjour de 2 nuits en mai 2024
Réponse de sasha le 24 mai 2024
On behalf of our team at Isla Bella Beach Resort, thank you for choosing us as your luxury destination. We certainly agree that we are a unique destination that offers many of the amenities and beauty that you find in the tropics. Warmest wishes from the beaches of Isla Bella, we look forward to welcoming you back.

10/10 Excellent

Daisel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every good
Séjour de 1 nuit en mai 2024
Réponse de sasha le 24 mai 2024
On behalf of our team at Isla Bella Beach Resort, thank you for choosing us as your luxury destination. We certainly agree that we are a unique destination that offers many of the amenities and beauty that you find in the tropics. Warmest wishes from the beaches of Isla Bella, we look forward to welcoming you back.

10/10 Excellent

Alix

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de sasha le 24 mai 2024
On behalf of our team at Isla Bella Beach Resort, thank you for choosing us as your luxury destination. We certainly agree that we are a unique destination that offers many of the amenities and beauty that you find in the tropics. Warmest wishes from the beaches of Isla Bella, we look forward to welcoming you back.

10/10 Excellent

Daisel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good very good nice place and great service
Séjour de 1 nuit en mai 2024
Réponse de Alexia le 22 mai 2024
Greetings Daisel,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Kelsey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isla Bella was ABSOLUTELY gorgeous. So worth the money you pay to be at this resort. The views alone make it amazing but the fact that it is in a great location plus the easy access to the ocean and all the amenities make this the place to be.
Séjour de 4 nuits en mai 2024
Réponse de Alexia le 22 mai 2024
Greetings Kelsey,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Inshiya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort and the grounds were just stunning. Instantly made us feel relaxed and pampered. The rooms are spacious, there are several pools and places to enjoy the views, and the games and amenities are lovely. Two issues to call out: the pools are ridden with bugs in the morning and despite calling, no one came to clean them. Second, staff seem to be very confused with the check out process and lack follow through.
Séjour de 1 nuit en mai 2024
Réponse de Alexia le 20 mai 2024
Greetings Inshiya,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff. They go over and above. So relaxing.
Séjour de 4 nuits en mai 2024
Réponse de Alexia le 20 mai 2024
Greetings Barbara,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Patrick

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property and pools were beautiful. Could have had better dining options.
Séjour de 5 nuits en mai 2024
Réponse de Alexia le 20 mai 2024
Greetings Patrick,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Andrew Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was a wonderful experience. The property is beautiful. We enjoyed the privacy offered. Several pools on the property made finding a nice quiet spot and a beach chair near water quite easy. The beach bar and restaurant were packed. Luckily, drinking was not on our menu. And, we enjoyed exploring the local community's eateries. We discovered several excellent restaurants nearby.
Séjour de 3 nuits en mai 2024
Réponse de Alexia le 20 mai 2024
Greetings Andrew,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Nigel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Alexia le 13 mai 2024
Greetings Nigel,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Marc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was excellent, views were amazing! Live singers were not great but atmosphere was relaxing. Staff was friendly and rooms and grounds were kept extremely clean and neat.
Séjour de 5 nuits en mai 2024
Réponse de Alexia le 11 mai 2024
Greetings Marc,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Michelle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The front desk staff at this resort are quite possibly the rudest I have experienced in my two week trip across Florida. On both check in and check out nobody offered to take our luggage to and from our room. We had a welcome bowl of cheese and fruit, this was then left in the room and not cleared away for the duration of our stay. Empty wine glasses from drinks on the veranda were not cleared away each day: This is a lovely resort but the majority of staff are absolutely miserable! The resort fee is considerably high, when I asked for water bottle to be dropped at our room the reception staff told me ‘you are not entitled m’am it just two per entire stay, which is against the website where the DAILY resort fee says it includes water daily. to top it off to charge a parking fee of $28, that puts a daily fee of $74 not including tax. It’s daylight robbery. Facilities could have been better, to advertise mini gold only to rock up and find the smallest ever gras dares with a few holes is laughable!!!
Séjour de 3 nuits en mai 2024
Réponse de Alexia le 7 mai 2024
Thank you for your feedback, I’m sorry to hear about your experience and that our staff did not meet the level of service we strive for.Please know that we will be addressing with the team as a training opportunity to ensure we are delivering an exceptional guest experience.

10/10 Excellent

BONNIE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unbelievable!! Hidden Gem!! If you are looking to truly relax and never want to leave then this is the place. We got Oceanfront one bedroom suite and it was like an apartment. Seperate sitting room with TV at front when you walk in then two bathrooms not expected was amazing then King on front with ocean view from bed. Highly recommend. Everything was so clean from room to entire property. Also everyday they send you a text with activities for the day and they are really nice with something for everyone of all ages. We already planning next trip.
Séjour de 3 nuits en mai 2024
Réponse de Sasha le 6 mai 2024
We would like to express our gratitude for choosing to stay at Isla Bella Beach Resort. It is our top priority to provide exceptional service to all of our guests, and we are pleased to hear that your experience met your expectations. Thank you for your positive feedback, and we are eagerly anticipating your return visit. Sincerely, The Team at Isla Bella Beach Resort

10/10 Excellent

Eileen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful private property. Grounds are exceptional, as are pools and other amenities. Staff is so friendly and accommodating. Our third year at Isla Bella. Hope to have many more.
Séjour de 6 nuits en avril 2024
Réponse de sasha le 6 mai 2024
Thank you for writing such a glowing review! We are delighted to hear that you had a memorable stay and were able to enjoy all of our world class amenities. We pride ourselves on having something for everyone. We look forward to welcoming you back.

2/10 Horrible

luis

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
no costumer service from staff
Séjour de 1 nuit en mai 2024
Réponse de sasha le 5 mai 2024
Thank you for sharing your experience at Isla Bella Beach Resort. We sincerely apologize for any inconvenience you faced during your stay. Your feedback regarding the level of service received is greatly appreciated. Thank you.

10/10 Excellent

Luanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views
Séjour de 1 nuit en avril 2024
Réponse de Alexia le 3 mai 2024
Greetings Luanne, Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Beth

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The registration staff was lacking in care of guests. Everything else was fantastic!!
Séjour de 1 nuit en avril 2024
Réponse de Alexia le 2 mai 2024
On behalf of all our team members, thank you for choosing Isla Bella Beach Resort. We take great pride in delivering an exceptional guest experience and are delighted to hear that you have enjoyed your stay.

10/10 Excellent

Monet

Voyage en groupe, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
🌻
Séjour de 3 nuits en avril 2024
Réponse de Alexia le 30 avr. 2024
Greetings Monet,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

2/10 Horrible

Siri

Séjour de 5 nuits en avril 2024
Réponse de Alexia le 20 mai 2024
Thank you for your feedback, I’m sorry to hear about your experience and that our staff did not meet the level of service we strive for.Please know that we will be addressing with the team as a training opportunity to ensure we are delivering an exceptional guest experience.

10/10 Excellent

Maryna, Boca Raton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Alexia le 20 mai 2024
Greetings Marayna,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Katrin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles war wundervoll, tolle Anlage, schöne große Zimmer, einfach traumhaft!
Séjour de 2 nuits en avril 2024
Réponse de Alexia le 23 avr. 2024
Greetings Katrin, Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Raymond

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Nice Resort.....This will be our new get-a-way place
Séjour de 4 nuits en avril 2024
Réponse de Alexia le 22 avr. 2024
Greetings Raymond,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

GEOFFREY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay!
Séjour de 2 nuits en avril 2024
Réponse de Alexia le 20 avr. 2024
Greetings Geoffrey,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Courtney

Séjour de 7 nuits en avril 2024
Réponse de Alexia le 8 mai 2024
Greetings Courtney,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Klaus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Alexia le 18 avr. 2024
Greetings Klaus,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

RONNIE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well laid out grounds, attractive vistas, needs more actual beach area.
Séjour de 2 nuits en avril 2024
Réponse de Alexia le 15 avr. 2024
Greetings Ronnie,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Ernesto

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo súper bien, una muy buena atención y buen trato. Las habitaciones súper limpias.
Séjour de 1 nuit en avril 2024
Réponse de sasha le 14 avr. 2024
We are delighted that you had a fantastic stay at Isla Bella. We will be certain to share your feedback with our team and we look forward to welcoming you back.

8/10 Bien

Timothy

Séjour de 2 nuits en avril 2024
Réponse de Alexia le 30 avr. 2024
Greetings Thimothy,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

GIACOMO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique layout of the hotel : all the rooms facing the sea Probably because of Spring Breck lots of children
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 10 avr. 2024
Thank you for choosing Isla Bella Beach Resort in the Florida Keys. We greatly appreciate your valuable feedback. When your future travels return you to the Florida Keys, we would like to welcome you again!

10/10 Excellent

mark, charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice.
Séjour de 2 nuits en avril 2024
Réponse de Alexia le 13 avr. 2024
Greetings Mark, Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Claudio

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 1 nuit en avril 2024
Réponse de Alexia le 8 avr. 2024
Greetings ClaudioThank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Meredith

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding from start to finish! The amount of childrens activities and daily itineraries was epic! My kids had a blast and voted it their favorite hotel ever. Rooms were impeccable. Staff was amazing and so kind and helpful to my kids. And you can’t replicate the property or views. Felt like I was in Greece!
Séjour de 1 nuit en mars 2024
Réponse de Sasha le 2 avr. 2024
Thank you for writing such a glowing review! We are delighted to hear that you had a memorable stay and were able to enjoy our world class amenities. We pride ourselves on having something for everyone. We look forward to welcoming you back.

10/10 Excellent

Michael, Seven fields

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was wonderful. Great pools, great view, great balcony, large room. My wife and I had an amazing time.
Séjour de 1 nuit en mars 2024
Réponse de Alexia le 28 mars 2024
Greetings MIchaelThank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean and new
Séjour de 1 nuit en mars 2024
Réponse de Alexia le 27 mars 2024
Greetings Peter,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Alexia le 23 mars 2024
Greetings Michael,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

10/10 Excellent

Michael Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you want a 5 star resort, then this is your place. personally, my wife and I are happy with less expensive 3-star places. VERY NICE resort but VERY EXPENSIVE all around from the accommodations to the restaurants (lowest price item on dinner menu was the chicken at $40..have you ever paid $40 for chicken? ) to the everyday parking fee WTH? a daily parking fee?? Like i said, we loved it, but I know there are just as nice places that are less expensive. Maybe return in the future when we hit the lottery. LOL
Séjour de 4 nuits en mars 2024
Réponse de Alexia le 23 mars 2024
Greetings Mr. Aaron,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely

6/10 Satisfaisant

bruce

Voyage en couple
Bar area dirty too many kids children sitting at bar late night pool bar lots of drunks no security ever cited kids running around unsupervised late at night restaurant poor menu options
Séjour de 1 nuit en mars 2024
Réponse de Krystyna Loza le 19 mars 2024
Hi Bruce, thank you for sharing your feedback. We regret your experience didn't meet expectations. We hope to welcome you back to enjoy the property as intended.Best,Isla Bella Beach Resort & Spa Team

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort! It's a very well-kept property. We wished the pools stayed open into the evening, but we enjoyed our stay!
Séjour de 3 nuits en janvier 2024
Réponse de Alexia le 13 mars 2024
Greetings Erin,Thank you for taking the time to provide feedback regarding your recent stay. I am so pleased to see that we were able to deliver a memorable stay for you.We hope to welcome you back soon. Please do not hesitate to contact me directly to ensure you have another wonderful stay.Sincerely