Avis sur Fraser Suites Diplomatic Area Bahrain
Fraser Suites Diplomatic Area Bahrain
Building 34, Road 1701, Block 317, Diplomatic Area, Manama
Avis
9,4
Exceptionnel
9,4/10
Propreté
9,4/10
Personnel et service
9,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage d’affaires
3 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de Chris le 19 oct. 2019
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon.
Sincerely,
Christophe Radvansky
General Manager
10/10 Excellent
Tariq
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tariq
Séjour de 2 nuits en avril 2024
Réponse de Robert le 1 mai 2024
Dear Tariq,We're thrilled to hear you found our property very clean and our staff provided excellent service. We also appreciate you mentioning the car wash perk!We strive to offer a pleasant and convenient experience for our guests, and your feedback is encouraging.We hope you'll consider staying with us again in the future.Best regards,The Fraser Suites Team
10/10 Excellent
Meshal, Bear
Voyage en famille
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meshal
Séjour de 1 nuit en février 2024
Réponse de Jen le 29 févr. 2024
Dear Meshal,Thank you for the perfect ratings.We hope to welcome you back here very soon.
10/10 Excellent
Tariq
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tariq
Séjour de 2 nuits en février 2024
Réponse de Jen le 29 févr. 2024
Dear TariqThank you for the perfect ratings and for highlighting the cleanliness of the hotel and the Friendly team members. We hope to welcome you back here very soon.
10/10 Excellent
Sulaiman, Riyadh
Voyage en famille
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sulaiman
Séjour de 2 nuits en février 2024
Réponse de Robert Yagin le 8 févr. 2024
Dear Sulaiman,Thank you for your positive feedback! We are glad to hear that you enjoyed your stay at our hotel.We hope to welcome you back again soon.Best Regards,Robert YaginGuest Relations Supervisor
8/10 Bien
Carl
2 janv. 2024
Carl
Séjour de 1 nuit en janvier 2024
Réponse de Robert Yagin le 26 janv. 2024
Dear Mr. Carl,Thank you for taking the time to share your feedback with us. We truly appreciate your 4 out of 5 rating and are thrilled to hear that you had a positive experience at our hotel.At Fraser Suites Diplomatic Area Bahrain, we constantly strive to provide our guests with the best possible service, comfortable accommodations, and a memorable stay. It is wonderful to know that we were able to meet your expectations in those areas.We hope to have the pleasure of welcoming you back in the future for an even more exceptional stay.Warm Regards,Robert YaginGuest Relations Supervisor
4/10 Médiocre
Steven
20 déc. 2023
Steven
Séjour de 1 nuit en décembre 2023
Réponse de Robert Yagin le 26 janv. 2024
Dear Mr. Steven,Thank you for taking the time to share your rating with us. We sincerely apologize for not meeting your expectations during your stay with us. We would appreciate it if you could provide us with more details about your experience, as this will assist us in addressing any areas that may need improvement.We take pride in providing exceptional service and strive to ensure each guest has a memorable stay. Your feedback is invaluable to us as it enables us to identify areas where we can enhance our guest experience. We assure you that your comments will be shared with the relevant departments to take the necessary steps to make improvements.We truly appreciate your feedback and hope that we will have the opportunity to welcome you back in the future. We are confident that we can provide you with an experience that reflects the high standards we are known for.Warm Regards,Robert YaginGuest Relations Supervisor
8/10 Bien
Mohammad, kuwait city
Voyage en groupe
13 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammad
Séjour de 2 nuits en décembre 2023
Réponse de Jen le 31 déc. 2023
Dear Mr. Mohammad,Thank you for your time to rate us.We look forward to welcoming you back soon.
10/10 Excellent
Noof
22 sept. 2023
Noof
Séjour de 2 nuits en septembre 2023
Réponse de Jen le 19 oct. 2023
Dear Ms. Noof,Thank you for the ratings.We look forward to seeing you in our hotel.Regards,Jenifer FernandoRoom Division and Quality Manager
10/10 Excellent
Zuhair
26 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zuhair
Séjour de 2 nuits en juillet 2023
Réponse de Robert Yagin le 30 juil. 2023
Dear Mr. Zuhair,Thank you so much for awarding us with a perfect score! We are thrilled that you had a fantastic stay with us and that we exceeded all of your expectations. It is our aim to provide the highest level of service possible. We are truly grateful and hope to have the pleasure of welcoming you back in the future.Best Regards,Robert YaginGuest Relations Supervisor
10/10 Excellent
Ahmed
11 mai 2023
Ahmed
Séjour de 1 nuit en mai 2023
Réponse de Robert le 16 juin 2023
Dear Mr. Ahmad,Thank you for staying with us and for leaving a perfect rating! We are delighted to see that you had an exceptional stay with us. Providing our guests with an exceptional experience is what we strive for and it’s fantastic to know we have succeeded in doing so.We take great pride in our facilities and our team members and it is wonderful to know that you appreciated the effort we put in to make your stay comfortable and enjoyable.Thank you for taking the time to share your kind words and we hope to welcome you back again soon!Best regards,Robert YaginGuest Relations Supervisor
10/10 Excellent
ayman
10 mai 2023
ayman
Séjour de 1 nuit en mai 2023
Réponse de Jen le 24 mai 2023
Dear Mr. Ayman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon. Sincerely, Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Mosaab
Voyage en couple
8 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mosaab
Séjour de 3 nuits en mai 2023
Réponse de Jen le 9 mai 2023
Dear Mr. Mosab,Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. The team is pleased to know that their services were to your satisfaction. I am glad to know that you enjoyed the attention at our hotelWe hope to see you again very soon. Sincerely, Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Mansour
Voyage en famille
18 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mansour
Séjour de 1 nuit en avril 2023
Réponse de Jen le 19 avr. 2023
Dear Mr. Mansour,Thank you for your positive rating and review of your recent experience with us. We are very happy to hear that your stay was excellent.It would be our pleasure to welcome you back soon.With our warmest regards,Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Tariq
3 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tariq
Séjour de 2 nuits en février 2023
Réponse de Jen le 19 avr. 2023
Dear Mr. Tariq,Thank you for your positive rating and review of your recent experience with us. It would be our pleasure to welcome you back soon.With our warmest regards,Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
21 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2023
Réponse de Chris le 24 févr. 2023
Thank you so very much for your warm endorsements of Fraser Suites Diplomatic Area I am glad to read your positive comments about our hotel, the quality of food, and the service by the team. It is always encouraging for us to learn that our guests are satisfied with our services and your kind words will be passed on to the team. This will certainly motivate them to keep up the good work. It would be our pleasure to welcome you back soon. With our warmest regards, Christophe Radvansky General Manager.
10/10 Excellent
Victor
17 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hög standard till rimligt pris.
Victor
Séjour de 3 nuits en février 2023
Réponse de Jen le 24 févr. 2023
Dear Mr. VictorThank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon. Sincerely, Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Arvind
18 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent by all means
Arvind
Séjour de 1 nuit en janvier 2023
Réponse de Jen le 4 févr. 2023
Dear Arvind,Thank you very much for taking the time to share your experience with us!Shaina and Nasser were really proud to see their names in your review.We hope to see you back soon with us,Warm regards,Jenifer FernandoRooms Division and Quality Manager
8/10 Bien
Ali
13 janv. 2023
Ali
Séjour de 1 nuit en janvier 2023
Réponse de Jen le 4 févr. 2023
Dear Mr. Ali,Thank you for the rating.We are thrilled to welcome you here again.Regards,Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Majdi
Voyage en couple
12 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Majdi
Séjour de 1 nuit en décembre 2022
Réponse de Jen le 29 déc. 2022
Dear Majdi,At the Fraser Suites Diplomatic area, it’s all about you and we look forward to welcoming you back and offering our best service & attention at all times.Sincerely, Jenifer FernandoRooms Division and Quality Manager
8/10 Bien
Stefano
Voyage d’affaires
25 nov. 2022
Les points forts : Propreté et équipements
Stefano
Séjour de 3 nuits en novembre 2022
Réponse de Jen le 1 déc. 2022
Dear Mr. Stefano,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon. Sincerely, Jenifer FernandoRooms Division and Quality Manager
4/10 Médiocre
MO
23 nov. 2022
MO
Séjour de 4 nuits en novembre 2022
10/10 Excellent
Hasan
20 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hasan
Séjour de 1 nuit en novembre 2022
Réponse de Jen le 1 déc. 2022
Dear Mr. Hasan,Thank you for the perfect rating.We are thrilled to welcome you back.
8/10 Bien
Weishu
17 nov. 2022
Weishu
Séjour de 1 nuit en novembre 2022
10/10 Excellent
Jeroen
Voyage en famille
30 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best value and condition
Jeroen
Séjour de 3 nuits en octobre 2022
Réponse de Jen le 31 oct. 2022
Dear Mr. JeroenYour great compliments about our services are deeply appreciated and shared with the team member. We always strive to deliver a high standard of service and your appreciation inspires us to do better every day. Best Regards, Jenifer Fernando Rooms Division and Quality Manager
10/10 Excellent
Tariq
Voyage en famille
10 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tariq
Séjour de 2 nuits en septembre 2022
Réponse de Jen le 13 sept. 2022
Dear Mr. Tariq,Greetings from the entire team of Fraser Suites Diplomatic Area Bahrain.Thank you for your kind review, The team was so happy about your great review.We are thrilled to welcome you back soon.Regards,Jenifer FernandoRooms Division and Quality Manager
10/10 Excellent
Ruksana
Voyage en famille
4 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruksana
Séjour de 5 nuits en août 2022
Réponse de Jen le 13 sept. 2022
Dear Ruksana,Guest comments are one of the biggest sources of motivation for all of us:Thank you very much for the great review at our hotel.Warmest Regards,Jenifer FernandoRooms Division and Quality Manager,
10/10 Excellent
Shubhamkar
14 août 2022
Shubhamkar
Séjour de 1 nuit en août 2022
Réponse de Jen le 29 août 2022
Dear Guest,Thank you for the rating of our hotel.We are looking forward to see you here again.Warmest regardsThe Fraser Suites Team
10/10 Excellent
Faisal, Ahmadi
Voyage en famille
18 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Faisal
Séjour de 2 nuits en juin 2022
Réponse de Jen le 4 juil. 2022
Dear Mr. Faisal
It was our pleasure to host you here at Fraser Suites Diplomatic Area!
Thank you for your kind comments and detailed review.
We hope to see you back soon with us:)
Warmest Regards
Jenifer Fernando
Guest Relations and Quality Manager
8/10 Bien
Naser
Voyage d’affaires
26 mai 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Naser
Séjour de 1 nuit en mai 2022
Réponse de Jenifer le 4 juil. 2022
Dear Mr. Naser
Thank you very much for taking the time to share your positive experience. I was so pleased to hear that you thoroughly enjoyed your stay with us.
We offer two types of laundry service (normal service and express service) and in regard to the late check out we are happy to offer a free late check-out to all our guests like you upon availability.
We value your feedback which helps us to make continuous improvements and amendments and will ensure that you are taken care of by our team during your next visit.
Sincerely yours,
Jenifer FErnando
Guest Relations and Quality Manager
10/10 Excellent
Sarah
3 avr. 2022
Sarah
Séjour de 2 nuits en mars 2022
Réponse de Jen le 30 oct. 2022
Dear Ms. SarahThank you for the rating We hope to see you againRegards,Jen
8/10 Bien
Abdulrahman
Voyage en famille
21 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdulrahman
Séjour de 3 nuits en octobre 2021
Réponse de Jen le 30 oct. 2022
Dear Mr. AbdulrahmanThank you for the rating We hope to see you againRegards,Jen
10/10 Excellent
Voyageur vérifié
Voyage en famille
17 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Voyageur vérifié
Séjour de 4 nuits en février 2022
Réponse de Jen le 21 févr. 2022
Dear Guest
Your great compliments about our services are deeply appreciated and have been shared with the team member. We always strive to deliver a high standard of service and your appreciation inspires us to do better every day.
10/10 Excellent
Ahmed
30 déc. 2021
Ahmed
Séjour de 2 nuits en décembre 2021
Réponse de Jenifer le 31 janv. 2022
Dear Mr. Ahmed
Thank you for your precious time to rate our hotel.
We hope to see you again here.
Regards,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Umair
Voyage d’affaires
9 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Umair
Séjour de 2 nuits en décembre 2021
Réponse de Jen le 31 janv. 2022
Dear Mr. Umair
Thank you for your precious time to rate our hotel.
We are thrilled to welcome you back soon.
Regards,
Jenifer Fernando
Guest Relations Manager
8/10 Bien
Francisco, Barcelona
30 nov. 2021
Les points forts : Propreté, personnel et service, équipements
Francisco
Séjour de 1 nuit en novembre 2021
Réponse de Jen le 1 déc. 2021
Dear Mr. Francisco
Thank you very much for taking the time to share your positive experience. I was so pleased to hear that you thoroughly enjoyed your stay with us.
I certainly emphasize the points you mention in your review and your comments are shared with our team and necessary actions are taken.
We value your feedback which helps us to make continuous improvements and amendments and will ensure that you are taken care of by our team in your next visit.
Sincerely yours,
Jenifer Fernando
Guest Relations and Quality Manager
10/10 Excellent
Francisco, Barcelona
20 nov. 2021
Francisco
Séjour de 1 nuit en novembre 2021
Réponse de Jen le 30 oct. 2022
Dear Mr. FranciscoThank you for the rating We hope to see you againRegards,Jen
8/10 Bien
Fouzeyah
Voyage en groupe
13 nov. 2021
Les points forts : Personnel et service et confort de la chambre
I will come again to stay in it in my next visit t
Fouzeyah
Séjour de 4 nuits en novembre 2021
Réponse de Jen le 16 nov. 2021
Dear Ms. Fouzeyah
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon.
Sincerely,
Jenifer Fernando
Guest Relations Manager
6/10 Satisfaisant
sattam
30 oct. 2021
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
sattam
Séjour de 2 nuits en octobre 2021
Réponse de Jen le 31 oct. 2021
Dear Mr. Sattam,
Your feedback is important to us.
We are flexible to all our guests with special requests like an early check-in. However, Early check-in is always subject to availability. The fact that we accommodate you prior to the arrival time.
As you can probably see from other comments, the service and cleanliness of the property reach nearly the highest score on all our Online partners.
If we failed on that part of your stay; however, I am very confident that by giving us a second chance, you will probably discover the true side of our hospitality.
Thank you again for staying with us,
Warmest Regards,
Jenifer Fernando
Guest Relations Manager
8/10 Bien
Voyageur vérifié
Voyage en groupe
25 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Voyageur vérifié
Séjour de 4 nuits en octobre 2021
Réponse de Jen le 26 oct. 2021
Dear Guest
Thank you for the wonderful word.
We hope to see you back again in our hotel
Best Regards
Jenifer Fernando
10/10 Excellent
Voyageur vérifié
Voyage en famille
17 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 13 nuits en juillet 2021
Réponse de Jen le 23 août 2021
Dear Guest
Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition during this unprecedented time. Our company values guest’s satisfaction is our top priority and our team provides exceptional service We look forward to seeing you again. Best Regards Jenifer Fernando Guest Relations manager
10/10 Excellent
Abdullah
16 août 2021
Abdullah
Séjour de 2 nuits en août 2021
Réponse de Jen le 16 nov. 2021
Dear Mr. Abullah
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon.
Sincerely,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2021
Réponse de Jen le 31 juil. 2021
Dear Guest
Thank you for giving us an opportunity to include you as part of the Fraser Suites Diplomatic Area family!
We look forward to welcoming you back soon.
With my warmest regards,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
David
Voyage d’affaires
30 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great apartment
David
Séjour de 4 nuits en avril 2021
Réponse de Jen le 3 mai 2021
Dear Mr. David
Thank you for giving us an opportunity to include you as part of the Fraser Suites Diplomatic Area family!
We look forward to welcoming you back soon.
With our warmest regards,
Jenifer Fernando
Guest Relations Manager
8/10 Bien
Voyageur vérifié
24 mars 2021
Voyageur vérifié
Séjour de 14 nuits en mars 2021
Réponse de Jen le 3 mai 2021
Dear Guest,
Thank you for giving us an opportunity to include you as part of the Fraser Suites Diplomatic Area family!
We look forward to welcoming you back soon.
With our warmest regards,
Jenifer Fernando
Guest Relations Manager
8/10 Bien
Voyageur vérifié
18 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en mars 2021
Réponse de Jen le 3 mai 2021
Dear Guest,
Thank you for giving us an opportunity to include you as part of the Fraser Suites Diplomatic Area family!
We look forward to welcoming you back soon.
With our warmest regards,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Voyageur vérifié
22 févr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 17 nuits en février 2021
Réponse de Jen le 31 juil. 2021
Dear Guest
Thank you for giving us an opportunity to include you as part of the Fraser Suites Diplomatic Area family!
We look forward to welcoming you back soon.
With my warmest regards,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
13 févr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2021
Réponse de Jen le 13 févr. 2021
Dear Guest
It was indeed a great pleasure for all of us to have you stay with us during your recent visit to Bahrain, thank you also for sharing your valuable feedback. We are glad to know that you had a comfortable stay and liked the clean and serene accommodation.
we hope to see you soon in our hotel.
Regards,
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Mario
Voyage en famille
4 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Mario
Séjour de 2 nuits en janvier 2021
Réponse de Jen le 7 févr. 2021
Dear Mr. Mario
Thank you so much for the excellent review.
We are hoping to see you again in our hotel.
Best Regards
Jenifer Fernando
Guest Relations Manager
10/10 Excellent
Yashid
Voyage en famille
14 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yashid
Séjour de 1 nuit en décembre 2020
Réponse de Jen le 22 déc. 2020
Dear Mr. Yashid
Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We strive every day to ensure our guests have a wonderful stay and marvelous time at Fraser Suites Diplomatic Area Bahrain. We hope to see you again very soon.
Best Regards,
Jenifer Fernando