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Avis sur Crowne Plaza Bahrain, an IHG Hotel

5 out of 5
Crowne Plaza Bahrain, an IHG Hotel
Road No 1701, Block 317, Building No 17, Manama

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 138 avis sur 236." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 236." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 236." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 236." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 236." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

MICHEL

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prix tres élevés des consommations
Séjour de 1 nuit en avril 2024

10/10 Excellent

STEPHANE

Séjour de 9 nuits en octobre 2021

10/10 Excellent

Real, Sohar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2018

2/10 Horrible

philippe, paris, france

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
attention à ne pas payer 2 fois
Au check-out, la note comprenait la nuit déjà payée au moment de la réservation et confirmée par la réception au check-in comme payée. Un voyageur pressé ou non attentif paie 2 fois.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Some staff were very curtious but some front desk staff didn't blin when you walked by. Managers were great and Alphonso in the main dining room was all over the lace. Helping customers, other staff and adjusting decor on top on that. Only problem was the hot water in the shower was only warm when water from the sink was hot. Engineers came to check but luke warm was the result more than one day...
Séjour de 2 nuits en avril 2024
Réponse de Blessy le 16 avr. 2024
"Dear James , Thank you for your candid review. We have taken the good and bad elements you have mentioned in your review, and we welcome any opportunity to improve.It is always our intention to provide great service, hence, I apologize for any inconvenience you may have experienced during your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely yours,Farid IsmayilovRooms Manager

10/10 Excellent

MUSTAFA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the activities at the pool area
Séjour de 3 nuits en avril 2024
Réponse de Blessy le 16 avr. 2024
"Dear MUSTAFA , Thank you for taking the time to share your feedback on your recent stay with Crowne Plaza Bahrain.We are happy to see your positive comment and for giving us a perfect rating.Once again thank you for your time and feedback. I hope that you will give us the opportunity to have you stay with us once again.Sincerely yours,Farid IsmayilovRooms Manager

6/10 Satisfaisant

olivia

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Blessy le 16 avr. 2024
"Dear olivia , Greetings from Crowne Plaza Bahrain. Thank you for taking the time in sharing your experience about your recent stay with us. At Crowne Plaza Bahrain, we are known to be a well-loved brand in the extended-stay hotel in industry. Enjoy the home-like comforts of our suites and signature amenities. We hope you continue to love the unique experience that we provide, and we look forward to welcoming you back to our hotel soon. Stop by anytime! Sincerely yours,Farid IsmayilovRooms Manager

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed 11 days! What a great staff! Manager Alex made our vacation! Outstanding service! Thank you Crowne plaza!
Séjour de 11 nuits en février 2024
Réponse de Blessy le 9 mars 2024
"Dear Mr. David , Your high praises are the best rewards for our efforts!Thank you so much for sending your thoughtful and kind praises. It means a lot to us when our best guest like you shares their experiences.I am so happy to know that you enjoyed your stay with us, and that our facilities and service have achieved the high standards expected by our guests.Crowne Plaza Bahrain is a different kind of hotel for a different kind of traveler, and we are here to help get the most out of your stay.Visit us soon!Sincerely,Blessy Mathai Front Desk

10/10 Excellent

Mervyn

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de Blessy le 9 mars 2024
"Dear Mr. Mervyn Thank you for taking the time to share your feedback on your recent stay with Crowne Plaza Bahrain.We are happy to see your positive comment and for giving us a perfect rating.Once again thank you for your time and feedback. I hope that you will give us the opportunity to have you stay with us once again.Sincerely yours,Blessy Mathai Front Desk

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

8/10 Bien

Mohammad

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Gustavo, El Paso

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a pleasure
Séjour de 2 nuits en janvier 2024
Réponse de Blessy le 29 janv. 2024
Dear Mr. Gustavo , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

6/10 Satisfaisant

Richard

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Blessy le 29 janv. 2024
Dear Mr. Richard , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

8/10 Bien

Abhijit

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Blessy le 20 janv. 2024
Dear Abhijit, Greetings from Crowne Plaza Bahrain!Thank you for giving us a 8 star rating. We enjoyed having you as a guest and we hope to welcome you again! Best regards, Blessy Mathai Front Office

10/10 Excellent

Ahmad

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good stay, especially the staff. When asking about check-out, Rose at reception figured I may need extension and she arranged it in no time.
Séjour de 1 nuit en janvier 2024
Réponse de Blessy le 10 janv. 2024
Dear Mr Ahmad, On behalf of Crowne Plaza Bahrain I would like to thank you deeply for your lovely comment. Providing genuine care and comfort with hospitality is our number one priority and I am delighted to hear that we exceeded your expectations. Furthermore, I am glad to read that my colleague has provided you amazing experience. Your comment will most definitely be shared among the team. Hopefully we can welcome you again very soon. Best regards, Blessy Mathai Front Office

10/10 Excellent

Babatunde

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de CPB le 29 janv. 2024
Dear Mr. Babatunde , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

YUSUF

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel is really a five star experience. Rooms are really good and well maintained with all amenities available. Everyone should consider their stay there when visitng Bahrain as it is near to all attractions and shopping places nearby. Perfect for families. We will definitely visit back. The only thing i wanted tonpoint out was that the mini bar was left empty during the full duration of our stay.
Séjour de 2 nuits en décembre 2023
Réponse de Blessy le 9 mars 2024
"Dear Mr. Yusuf , Thank you for your candid review. We have taken the good and bad elements you have mentioned in your review, and we welcome any opportunity to improve.It is always our intention to provide great service, hence, I apologize for any inconvenience you may have experienced during your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Blessy Mathai Front Desk

10/10 Excellent

mohammad, lawrenceville

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very vlean
Séjour de 1 nuit en novembre 2023
Réponse de Blessy le 7 janv. 2024
Dear Mohammad , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

Mateen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place close to city centre but minus the hustle bustle
Séjour de 1 nuit en novembre 2023
Réponse de Blessy le 7 janv. 2024
Dear Mateen , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

Hsiuyi, Taipei

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is great, especially the staffs are all very helpful and supportive. If there’s anything to improve, might be the parking. Hopefully it will be more convenient and reachable in the future. Thanks for making our stay in Bahrain special and pleasant!!
Séjour de 2 nuits en novembre 2023
Réponse de Blessy le 7 janv. 2024
Dear Hsiuyi , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

ALFRED

Séjour de 1 nuit en novembre 2023
Réponse de Blessy le 7 janv. 2024
Dear Mr. Alfred, Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

8/10 Bien

Mark

Séjour de 2 nuits en septembre 2023
Réponse de Duty le 19 nov. 2023
Dear Mr. Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza MANAMA (BAHRAIN).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +973 39769075.Sincerely,Soufiane Rabhi

10/10 Excellent

Jorge Luis

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everythig perfect
Séjour de 2 nuits en septembre 2023
Réponse de CPB le 12 sept. 2023
Dear Jorge Luis, Greetings from Crowne Plaza Bahrain. First of all, thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

8/10 Bien

ZIAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de CPB le 12 sept. 2023
Dear Ziad, Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with four stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

Sam, HALLAM

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing customer service. All facilities in the hotel are fantastic.
Séjour de 7 nuits en juillet 2023
Réponse de Blessy le 5 août 2023
Dear Sam , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Most friendly staff and most professional. Excellent service 👍👍
Séjour de 1 nuit en juin 2023
Réponse de Blessy le 5 août 2023
Dear Abdullah , Greetings from Crowne Plaza Bahrain. Thank you for your time taken to review on your experience with us. I am happy to see that you have rated your stay with five stars. Hopefully we can welcome you again very soon! Best regards, Blessy Mathai Front Office

10/10 Excellent

Mark

Séjour de 1 nuit en mai 2023

10/10 Excellent

james

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023

8/10 Bien

Jeffrey Byron, Amersfoort

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en février 2023

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 12 nuits en février 2023

10/10 Excellent

Nikolaj

Séjour de 3 nuits en mars 2023
Réponse de Keisha le 22 mars 2023
Dear Nikolaj,Greetings from Crowne Plaza Bahrain! First of all, thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon! Best regards, Keisha GanFront Office

8/10 Bien

GAVIN

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Good hotel apart from very strange vars on second floor.
Séjour de 2 nuits en mars 2023
Réponse de Keisha le 22 mars 2023
Dear Gavin,Greetings from Crowne Plaza Bahrain! First of all, thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon! Best regards, Keisha GanFront Office

10/10 Excellent

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central location and quiet safe area
Séjour de 4 nuits en février 2023

10/10 Excellent

Naila

Séjour de 2 nuits en janvier 2023

10/10 Excellent

Joseph

Séjour de 5 nuits en décembre 2022
Réponse de Karim le 27 déc. 2022
Dear Joseph,Greetings from Crowne Plaza Bahrain.First of all thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon!Best regards,Karim ElzinyFront Office

6/10 Satisfaisant

Koichi

Séjour de 1 nuit en novembre 2022

8/10 Bien

Rodny

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Front desk manager was really good.
Réponse de Karim le 27 déc. 2022
Dear Rodny,Greetings from Crowne Plaza Bahrain.First of all thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon!Best regards,Karim ElzinyFront Office

10/10 Excellent

Leonard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional Hotel
The hotel is amazing and although the rooms are on the smaller side they are new fresh modern and extremely comfy The staff are also very friendly and the breakfast is excellent In conclusion a full fove star hotel at a very affordable price
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Christopher

Séjour de 3 nuits en octobre 2022

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel staff were really friendly
Séjour de 4 nuits en août 2022

10/10 Excellent

DAVID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Rey le 8 août 2022
Dear David, Thank you for rating us a 10/10. We are pleased to have you as one of our valued guests. We look forward to welcoming you back in the future. Kind Regards, Rey Cadiz Asst. Front Office Manager

8/10 Bien

Akil

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Calm and perfect for families
Séjour de 3 nuits en juillet 2022
Réponse de Karim Elziny le 16 juil. 2022
Dear Akil, Greetings from Crowne Plaza Bahrain. First of all thank you for your time taken to review on your experience with us. Hopefully we can welcome you again very soon! Best regards, Karim Elziny Front Office

10/10 Excellent

Moustafa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Rey le 22 août 2022
Dear Moustafa,Thank you for taking the time to write a review and for rating us a perfect 10.We look forward to welcoming you back soon!Kind Regards,Rey CadizAsst. Front Office Manager

10/10 Excellent

Jonathan D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a wonderful hotel
the hotel is nice, but it's the amazing staff at this hotel that makes it a delight to stay there. Everyone from the front desk to the restaurant staff to the pool crew to the housekeeping staff were caring and attentive. The location is great in the center of the city as well.
Séjour de 3 nuits en juin 2022
Réponse de Rey le 21 juin 2022
Dear Guest, Thank you for spending the time to review your stay. I'm sure our colleagues will be delighted to see your kind words. Indeed, our hotel is in great location, situated nearby malls and the airport. Hoping to seeing you again. Kind Regards, Rey Cadiz Guest Experience Champion

10/10 Excellent

MAURO CESAR

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito bom
Séjour de 1 nuit en juin 2022
Réponse de Crowne Plaza Bahrain le 14 juin 2022
Dear Muito bom, Greetings from Crowne Plaza Bahrain. We would like to thank you for giving us a perfect score. Hopefully we can have you back very soon. Regards, Joemar Deang Front Office Team

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Old one floor hotel
The hotel is located in the center of Manama. It is a one floor hotel with a relatively old building. Furniture needs update and parking was a hassle since there were night clubs in the hotel and the customers took all the available parking spaces. The hotel is generally clean and calm in the morning and super noisy and dirty at night. If you visit Bahrain for clubbing and night life then you will like this hotel. however, if you are with family or don't like the noise, then this hotel is not recommended.
Séjour de 1 nuit en juin 2022
Réponse de Rey Cadiz le 14 juin 2022
Dear Guest, Foremost, I'd like to thank you for your candid review. We appreciate the fact that you mentioned the cleanliness and calmness of our hotel- cleanliness remains an utmost concern that we want to assure our guests of. I'm saddened to hear that our hotel ambiance in the evening did not meet your expectations. I'll be more than delighted to be contacted should you wish to share a bit more details of your experience. Sincerely, Rey Cadiz Asst. Front Office Manager

10/10 Excellent

MAHMOOD A

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Crowne Plaza Bahrain le 14 juin 2022
Dear MAHMOOD A Greetings from Crowne Plaza Bahrain. First of all, we would like to thank you for giving us a perfect score. Hopefulle we can welcome you back again very soon. Regards, Joemar Deang Front Office Team

10/10 Excellent

Jinhee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en juin 2022
Réponse de Crowne Plaza Bahrain le 14 juin 2022
Dear Jinhee, Greetings from Crowne Plaza. Thank you very much for giving us a score of perfect 5. We truly appreciate your time for taking this review and we're hoping to welcome you again. Regards, Joemar Deang Front Office Team

8/10 Bien

Jennifer

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 13 nuits en mai 2022
Réponse de Rey Cadiz le 31 mai 2022
Dear Jennifer, Thank you for taking the time to write a review of your stay with us. Please feel free to contact the hotel should you wish to share further details of your stay. Sincerely, Rey Cadiz Asst. Front Office Manager