Dear Christian,firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood.What a kind review – thank you so much! Please be assured that we have shared your kind feedback with the team, especially with our Food and Beverage Operations Manager with regards to the our varird breakfast buffet.We encourage our guests to please communicate any issue - the early morning cleaning. to the reception desk next time, who would have been delighted to assist you. All our employees work every day to offer our guests a very personal and friendly service. We hope you will honor us again soon! With sunny greetings from Mallorca, JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for sending in your feedback following your stay with us. We are also happy that you valued so positively the location of the hotel, so close to the beach, with agreeable restaurants and shops nearby. We are pleased that your stay was satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here. Best wishes, JS Hotels Team

Dear Mel, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We are very sorry to read that during your holidays you did not feel entirely comfortable and we offer our sincere apologies for this. However, we are very satisfied with your comment about our gastronomic offer. Our chefs put all their effort into pampering our guests with new culinary options. Also, thank you very much for highlighting our excellent location so close to the Sea. Despite everything, we hope we will have the pleasure of welcoming you back to the hotel again. Best wishes, the entire JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We appreciate your comments very much because this way we can improve and re-evaluate our services and facilities. It is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. The rooms do vary in shape, size and décor. Please next time report any issue to our staff at the reception desk. They will be very happy to assist you with anything you may need. The location of our hotel is just wonderful as the beach is so close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Hotels Team

Dear Marie, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We very much appreciate you taking the time to provide us withyour feedback about your stay. We are very sorry to read that several things throughout your stay did not meet your expectations. We are also very disappointed with the issues that you experienced in your room as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We are very sorry to read that you didn´t enjoy your stay with. Yours sincerely, the entire JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Further to your recent stay at our JS Hotel, we are in receipt of your feedback which you kindly took the time to complete online. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. It gives us great pleasure to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel, the varied food offer and the excellent service delivered by our proud service ambassadors. We look forward to welcoming you back in the near future. Best wishes, JS Horitzó

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. It is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. The rooms do vary in shape, size and décor. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Horitzó

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. We are terribly sorry about the WIFI. Please note that we have invested much effort in its improvement. Next time, do not hesitate to report any issue to our very helpful reception staff. However, we hope to be able to welcome you back soon at our JS Hotel. Best regards from the entire Team, JS Horitzo

Lieber André,vielen Dank für Ihr ehrliches Feedback zu Ihrem Aufenthalt bei uns. Es tut uns leid zu hören, dass unser JS Hotel nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen zur Kenntnis und werden daran arbeiten, Verbesserungen vorzunehmen, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir hoffen, dass Sie uns in Zukunft erneut besuchen und wir Ihnen eine bessere Erfahrung bieten können. Vielen Dank für Ihr Feedback und für Ihre Zeit bei uns im JS Hotels.Mit besten GrüßenIhr JS Hotels Team

Lieber Thomas,zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich Zeit genommen haben, um uns Ihren Kommentar zu Ihrem Aufenthalt in unserem JS Hotel mitzuteilen.Wir verstehen nicht wirklich, was passiert ist?Und wir fragen unsere Gäste immer, ob sie ihren Aufenthalt bei uns genossen haben. Wenn Sie sich dann entscheiden, nichts zu sagen, sondern uns nach der Abreise zu schreiben, haben wir leider keine Möglichkeit, Ihren Aufenthalt zu verbessern.Bitte zögern Sie nicht, das nächste Mal ein Problem an unser hilfsbereites Personal an der Rezeption zu melden, damit wir Ihren sofort behilflich sein können. Es tut uns sehr leid zu lesen, dass Ihnen der Aufenthalt in unserem Hotel nicht gefallen hat. Wir versichern Ihnen, dass jedes Teammitglied hart arbeitet, um jedem Gast einen angenehmen Urlaub zu ermöglichen.Mit freundlichem GrußIhr JS Hotels Team

Dear Maria Isabel,Thank you so much for your feedback!We are pleased to read that you are enjoying wonderful days of rest and relaxation at our JS Hotel and that everything is OK.We hope to be able to welcome you again soon.Yours sincerely, the entire JS Hotels Team

Lieber Helmut,herzlichen Dank für Ihre freundlichen Worte und Ihre Bewertung! Es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben.Unser Personal ist immer bemüht, auf die Wünsche und Anliegen unserer Gäste einzugehen und Ihnen auch ein anderes Zimmer zur Verfügung zu stellen, wenn sie sich in dem Ihrigen nicht wohlfühlen.Sollten Sie uns die Ehre erweisen, uns erneut zu besuchen, zögern Sie bitte nicht, sich mit Fragen oder Anliegen direkt an unser freundliches Team an der Rezeption zu wenden. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von MallorcaIhr JS Hotels Team

Dear Anni,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you very much for sending in such a friendly review and for giving us a perfect rating!Its wonderful to read you had an excellent stay with us!Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Joseph,thank you for staying at our Hotel on your recent trip to Majorca, and for taking the time to share your kind review with us.We are very happy to read that our staff made you feel at home. This is really one of the things that we try to achieve at our hotel. Hoping to see you again soon!With best regards, JS Hotels Team

Dear Sandra,Thank you for writing a review about your stay with us. We hope you don’t mind that this reply is in English, we are replying in an international language to make ourselves understood. We are very happy to hear that our staff and service met your needs and expectations.Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. Approaching reception and letting them know of the air condition, another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preferences. We hope you will honour us again soon! With sunny greetings from Mallorca!JS Hotels Team

Dear Beryl, Wow! What a wonderful review. Thank you for giving us a perfect rating. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are very happy to read that our staff made you feel at home. This is really one of the things that we try to achieve at our hotel. Hoping to see you again soon! With kind regards, the entire JS Hotels Team

Lieber Marco-Marcel, zunächst möchten wir uns recht herzlich bei Ihnen für die Zeit bedanken, die Sie sich für die Bewertung bei expedia genommen haben. Unser Team ist sehr effizient und es liegt uns am Herzen, jedem unserer Gäste einen freundlichen und herausragenden Service zu bieten. Persönlicher Service ist einer unserer Erkennungswerte. Wir nehmen Ihre Kommentare über mangelnde Sauberkeit im Zimmer sehr ernst. Unser Reinigungspersonal hat ein ausführliches Protokoll beim Saubermachen der Zimmer zu erfüllen und es tut uns leid, dass dies in Ihrem Fall nicht korrekt erfolgt ist. Bitte melden Sie solche Fälle an der Rezeption, damit wir sofort darauf angemessen reagieren und Sie Ihren Urlaub unter den besten Bedingungen verbringen können. Wir möchten uns bei Ihnen für Ihre Rückmeldung bezüglich des guten Preis-Leistungs-Verhältnis, das unser Hotel anbietet, auch bedanken und hoffen, dass wir Sie wieder bei uns willkommen heißen dürfen. Mit freundlichen Grüßen, das gesamte Team von JS Hotels

Liebe Mirta, vielen herzlichen Dank, dass Sie sich für Ihren Urlaub in unserem JS Hotel entschieden haben und dass Sie Ihre Bewertung für die Internet-Gemeinschaft hier veröffentlicht haben. Mit freundlichen Grüßen, Ihr JS Hotels Team

Lieber Gast, wir bedanken uns bei Ihnen, dass Sie sich so freundlich über Ihren Aufenthalt in unserem Hotel geäußert haben. Lieben Dank auch für das Lob an unsere Küche. Unsere Buffetauswahl ist abwechslungsreich und wird täglich frisch zubereitet. Unser Essen wird von unseren Gästen sehr oft gelobt. Schön, dass wir auch Ihre Geschmacksrichtung damit getroffen haben. Wir hoffen, Sie recht bald wieder bei uns begrüßen zu dürfen. Mit sonnigen Grüßen, das gesamte JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for your kind words and your extraordinarily good rating! We are very pleased to hear that you felt so comfortable with us and that you were completely satisfied. For us it is nice to know that we are on the right track. All our employees work every day to offer our guests a very personal and friendly service. We hope you will honor us again soon! With sunny greetings from Mallorca,JS Hotels Team

Lieber Gerhard, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung über unser JS Hotel mitzuteilen. Wie Sie schon erwähnt haben, ist die sehr gute Lage unseres Hotels genau das Richtige für unsere Besucher, die das Mittelmeer, den weißen Sand und das schöne Wetter zum Baden und Spazierengehen genießen wollen. Es freut uns auch sehr zu lesen, dass Ihnen unser kulinarisches Angebot gemundet hat. Wir sind sehr stolz auf das Können und die Kreativität unserer Köche. Ihr Kompliment leiten wir gern weiter. Vielen Dank auch für die Fotos! Wir hoffen, dass wir Sie wieder bei uns willkommen heißen dürfen, und Sie unseren Service, die Gastronomie und den Strand genießen können. Wir freuen uns schon auf Ihren nächsten Besuch. Freundliche Grüße, das gesamte Team von JS Hotels

Dear Rodney, thank you for staying at our JS Hotel on your recent trip to Majorca, and for taking the time to share your kind review with us. We are very proud of our hotel and the team that works here, so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here and we are pleased that you too have enjoyed your experience with us. With kind regards, the entire JS Hotels Team

Dear Robert, thank you so much for your positive review. We are indeed pleased to hear you had an enjoyable stay with us and that we have met your expectations. We are pleased to know that you were fully satisfied with our standards of hygiene. We should also mention that we do our very best to provide our guests with the best possible value for money every day, and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. We hope we will have the pleasure of welcoming you back to the hotel again. Best wishes, the entire JS Hotels Team

Dear Rona, thank you very much for taking the time to tell us about your stay at our Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Please next time, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred a bigger room. Please take into account that only for a small additional fee it is possible to enjoy your stay in a double room, suite or a fantastic room with a big terrace and sea view. Rest assured that we will pass your lovely comments about the varied food selection on to our creative kitchen team. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team

Dear Guest, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed your stay with us. We are also happy to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. Kind regards, JS Hotels Team

Dear Guest, thank you for having taken your time to provide us with your detailed feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations. Please note that your feedback has been passed on to our management. Despite this, we hope to be able to welcome you back on a return visit to Mallorca. Sincerely yours, the entire JS Hotels Team

Dear Guest, we thank you for having taken the time to give us an evaluation of your recent stay with us. However, we are disappointed with the issues that you experienced in your room as this is not representative of our usual high standards. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. It is also so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. The rooms do vary in shape, size and décor. We will certainly review all the images that are published online to ensure that they correspond with reality, as we believe. Kind regards, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. We are happy to read that you have enjoyed such a wonderful holiday at our facilities. All of them have been designed to offer maximum comfort to all our guests. We hope to be able to welcome you back very soon. Sincerely, the entire JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoye the location and friendly service at our Hotel. This is really one of the things that we try to achieve. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. Looking forward to be able to welcome you back soon! With best wishes, the entire JS Hotels Team

Dear Guest, our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. We are very proud of the Team here who work very hard to ensure they deliver high standards of customer service at all times, and that our guests feel welcome and comfortable whilst away from home. Please next time report any issue directly to our staff at the reception desk. They would have been very happy to assist you with anything you may need. Best regards, JS Hotels Team

Dear Daniela, thank you so much for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay a pleasant one! Looking forward to seeing you again soon. With sunny regards! JS Hotels Team

Dear Guest, thank you for taking the time to write a review, we really appreciate it! Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred another room. Please take into account that only for a small additional fee it is possible to enjoy your stay in a double room, suite or a fantastic room with a big terrace and sea view. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. We are truly honoured that you chose to stay with us. Best wishes, JS Hotels Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung über unser Hotel mitzuteilen. Wie Sie bereits erwähnen,  ist unser Hotel von der Einrichtung her nicht das Neueste, aber sehr sauber und gemütlich, und wir bieten unseren Gästen ein sehr gutes Preis –Leistungsverhältnis. Wer kein Luxushotel erwartet, kann herrliche Tage bei uns verbringen. Wir möchten uns bei Ihnen auch für Ihre Rückmeldung bezüglich unseres Frühstücks bedanken und hoffen, dass wir Sie wieder bei uns willkommen heißen dürfen. Mit freundlichen Grüßen, das gesamte Team von JS Hotels

Dear Guest, we are glad to know that you have chosen one of our JS hotels to enjoy the wonderful island of Mallorca. Our hotel facilities have been designed to offer our guests the greatest possible comfort and to make their vacations an unforgettable experience. We are also very excited to read that you have enjoyed our food, as our chefs and the entire kitchen team work daily in order to offer our guests a varied offer of the highest quality. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. We are truly honoured that you chose to stay with us. Best wishes,JS Hotels Team

Liebe Agnes, zuerst einmal möchten wir uns bei Ihnen dafür bedanken, dass Sie unser Hotel für Ihren Urlaub ausgesucht haben, sowie für die Zeit, die Sie sich genommen haben, um Ihre Kommentare, zu veröffentlichen. Es freut uns sehr zu erfahren, dass Sie einen erholsamen Urlaub in unserem Hotel verbracht haben und die tolle Lage unseres Hotels so hervorheben. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen auf uns zu. Unser Hotel hat verschiedene Zimmer mit unterschiedlichen Größen und Eigenschaften. Soweit uns dies möglich ist, versuchen wir immer, unsere Gäste gemäß ihren Präferenzen unterzubringen. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Wir würden uns freuen, Sie bald wieder auf Mallorca begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Ihr JS Hotels Team