Avis sur Globales Palmanova
Globales Palmanova
Miguel De Los Santos Oliver, 13, Calvia, Balearic Islands
Avis
8,0
Très bien
8,4/10
Propreté
8,0/10
Personnel et service
6,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
Avis
22 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
8/10 Bien
Voyageur vérifié
Voyage en couple
30 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mars 2019
Réponse de Globales Quality Manager le 2 avr. 2019
Dear Guest,
Thank you for the time that you took in writing a review about your experience in our hotel.
Although we are happy to read that you enjoyed your stay with us, we would like to inform you that we are taking notes of your comments and will do our best to improve the service provided. Your opinion is very important and give us the possibility to identify the areas that need mote attention to detail.
Thank you for your help and we look forward to welcoming you again soon at Globales Palmanova.
Best regards,
Globales Quality Manager
8/10 Bien
Andrew
22 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Family Hotel
Andrew
Séjour de 1 nuit en février 2019
Réponse de Globales Customer Service Department le 13 mars 2019
Dear Andrew,
Thank you very much for the time that you took in writing a review.
Although we are happy to read that you enjoyed your stay with us, we are sorry to hear that you did not use our wifi during your holidays, because we do have free wifi in the hotel area.
Regarding the food, we take notes of your comments and we will do our best to improve the service provided.
We look forward to welcoming you again soon at Globales Palmanova.
Best regards,
Globales Quality Manager
6/10 Satisfaisant
Mark
6 nov. 2018
Not the best hotel I've stayed in.
Mark
Séjour de 6 nuits en octobre 2018
8/10 Bien
Voyageur vérifié
6 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en octobre 2018
6/10 Satisfaisant
Annie, UK
4 nov. 2018
Les points forts : Propreté
Annie
Séjour de 7 nuits en octobre 2018
Réponse de Globales Quality Manager le 6 nov. 2018
Dear Annie
Thank you very much for the time to write about your experience in Globales
We are happy to know that you enjoyed your stay with us and we thank your for your constructive critics, they really help us. We value your opinion therefore we will try to improve those areas in need.
Many thanks and hope we can see you again back at Globales Palmanova
10/10 Excellent
Voyageur vérifié
26 oct. 2018
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
8/10 Bien
Voyageur vérifié
26 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
8/10 Bien
Voyageur vérifié
23 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2018
10/10 Excellent
wiz, halifax
29 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wiz
Séjour de 3 nuits en août 2018
Réponse de Globales Customer Service Department le 12 sept. 2018
Dear Wiz,
Many thanks for your kind review.
We are happy to see that we met your expectations and will be looking forward welcoming you soon.
Best regards
10/10 Excellent
Doug, California
8 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Doug
Séjour de 1 nuit en juillet 2018
Réponse de Globales Customer Service Department le 12 sept. 2018
Dear Doug.
Many thanks.
We are happy to see that you enjoyed your staying with us and will be looking forward welcoming you soon in the future. Best regards.
6/10 Satisfaisant
Dolores
4 mai 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dolores
8/10 Bien
Carina
9 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lugnt område
Carina
8/10 Bien
Voyageur vérifié
4 avr. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en mars 2018
10/10 Excellent
javier, palma de mallorca
19 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy cerca de la playa
javier
Séjour de 1 nuit en février 2018
6/10 Satisfaisant
Luis
22 oct. 2017
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Luis
Séjour de 3 nuits en octobre 2017
8/10 Bien
Jonathan
4 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel and a great location!
Jonathan
8/10 Bien
Poul werner
4 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Hotel
Poul werner
10/10 Excellent
vladimiro, varese
20 avr. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel molto bello e curato in posizione centrale
vladimiro
Réponse de Hotel Manager le 13 mai 2017
Dear Guest,
Thank you very much for your positive feedback.
We are delighted to know that you enjoyed our hotel and services.
Looking forward to welcoming you again soon!
Best regards,
The Management
6/10 Satisfaisant
charlie, scotland
16 avr. 2017
Les points forts : Propreté et personnel et service
Nice hotel
charlie
Réponse de Hotel Manager le 18 avr. 2017
Dear Guest,
We would like to thank you for the time that you took in writing a review about your stay at Palmanova Hotel.
We are happy to read that our enjoyed our convenient location. However, we are sorry to hear that our services did not meet your expectations.
We would like to apologize for any inconvenience you might have experienced during your stay!
We hope you will allow us another opportunity to demonstrate we can do it better!
Best regards,
The Management
10/10 Excellent
Voyageur vérifié
5 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nära stranden. Nära dom butiker man behöver.
Voyageur vérifié
Réponse de Hotel Manager le 18 avr. 2017
Dear Guest,
Thank you for your review.
We are very happy to read that you enjoyed our convenient location. However, we would like to apologize for any inconvenience you might have experienced during your stay.
We look forward to welcoming you again soon!
Best regards,
The Management
6/10 Satisfaisant
Cinders, NRW
2 avr. 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Neu renoviert aber laut
Cinders
Réponse de Hotel Manager le 18 avr. 2017
Dear Guest,
Thank you for your review.
It is a great pleasure to read that you enjoyed our our hotel and services.
However we would like to apologize for the noise issue. We would have loved the opportunity to discuss your experiences during your time here!
We hope that you might consider staying with us again in the future so that we can demonstrate you we can do it better!
Best regards,
The Management
6/10 Satisfaisant
Jari, Lappeenranta, Finland
27 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siisti hotelli hyvällä paikalla rannan lähellä .
Jari
Réponse de Hotel Manager le 18 avr. 2017
Dear Guest,
Thank you for taking the time to write your detailed review about your recent stay at Palmanova Hotel.
We really appreciate the pros and cons feedback that we have shared with the team to celebrate the pros and to learn and improve the cons.
We look forward to welcoming again soon and to demonstrate you we can do it better!
Best regards,
The Management
10/10 Excellent
Bent
25 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rent og komfortabelt. Desuden fleksibel
Bent
6/10 Satisfaisant
cambridge d&r, cambridgeshire
16 mars 2017
cambridge d&r
Réponse de Hotel Manager le 18 avr. 2017
Dear Guest,
Thank you that you took your time to write a review about your stay with us.
We are very sorry to know that our hotel did not meet your expectations.
Please, accept our apologies for any inconvenience you might have experienced during your stay!
Best regards,
The Management
8/10 Bien
Voyageur vérifié
9 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel within easy walk of the centre
Voyageur vérifié
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you for your detailed review.
We are very glad to know that you enjoyed our hotel and the location.
We are looking forward to welcoming you again soon!
Best regards,
The Management
10/10 Excellent
Gunnel, Motala
20 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotellet är jättefint och ligger nära stranden.
Gunnel
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you for the time that you took in writing a rewiew about your stay with us.
We are glad to know that you enjoyed our hotel and services. However, we would like to apologize for any inconvenience that you might have experienced during your stay.
We are looking forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
Voyageur vérifié
16 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you for your review.
We are happy to hear that you enjoyed your stay in Palmanova Hotel.
Looking forward to welcoming you again soon!
Best regards,
The Management
6/10 Satisfaisant
Voyageur vérifié
15 oct. 2016
Les points faibles : Propreté et confort de la chambre
Es war ok
Voyageur vérifié
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you for the time that you took in placing a review about your stay in Palmanova Hotel.
We are very sorry to hear that our hotel was not up to your expectations.
Please, accept our apologies for any inconvenience your might have experienced during your stay.
We hope you will allow us another opportunity to demosntrate we can do it better.
Best regards,
The Management
6/10 Satisfaisant
Nana, Hamburg
10 oct. 2016
Les points forts : Propreté et personnel et service
Gut gelegenes Hotel
Nana
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you fro choosing us and for the time that you took in writing a review.
We are very happy to know that you enjoyed our hotel and services. We apologize if you had some inconveniences during your stay.
It was a pleasure to be your host and we look forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
gary
6 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent stay
gary
4/10 Médiocre
Voyageur vérifié
2 oct. 2016
Les points faibles : Infrastructures et conditions de l’hébergement
hotel convenient location, room position poor
Voyageur vérifié
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
We appreciate the time that you took in writing a review about your stay with us.
We are sorry to hear that the hotel was not up to your expectations.
Please, accept our most sincere apologies for the inconveniences you might have experienced during your stay.
We hope you will allow us another opportunity to demonstrate we can do it better!
Best regards,
The Management
10/10 Excellent
Carol
1 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good local transport. Transfer time from airport a
Carol
10/10 Excellent
Nick, Worcester
26 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Resort, Great Hotel
Nick
Réponse de Hotel Manager le 18 nov. 2016
Dear Guest,
Thank you for choosing us in your visit to Mallorca and for the time that you took in placing a review.
We are very happy to know that generally you enjoyed our hotel and services.
Please, accept our apologies for any inconvenience you might have experienced during your stay.
We have shared your comments with the rest of the team so that they can make the apropriate adjustments in the area you mentioned.
Looking forward to welcoming you again soon!
Best regards,
The Management
10/10 Excellent
lenny , Northants
10 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
lenny
Réponse de Gerente le 30 sept. 2016
Dear Guest,
We are delighted to know that you enjoyed your stay with us and thank you for your wonderful comments.
It was a pleasure to be your host and we look forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
Voyageur vérifié
4 sept. 2016
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
10/10 Excellent
CHARDONAY, WAKEFIELD
24 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect beach or pool hotel holidays
CHARDONAY
4/10 Médiocre
thom
16 août 2016
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Prima ligging, hotel wat minder
thom
Réponse de Gerente le 11 sept. 2016
Dear Guest,
We appreciate the time that you spent in writing your feedback.
We are sorry to hear that the hotel did not meet your expectations.
Please, accept our most sincere apologies for any inconvenience you should have experienced during your stay.
Best regards,
The Management
8/10 Bien
Voyageur vérifié
15 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Utmärkt läge, nära stranden
Voyageur vérifié
Réponse de Gerente le 11 sept. 2016
Dear Guest,
Thank you for the time that you took in writing a review.
We are happy to know that you enjoyed the hotel and facilities.
Looking forward to welcoming you back again!
Best regards,
The Management
8/10 Bien
Voyageur vérifié
15 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
edison9, barcelona
10 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Para vacaciones tranquilas
edison9
Réponse de El Hotel Manager le 15 août 2016
Estimado cliente,
En primer lugar, nos gustaría agradecerle su comentario.
Estamos encantados de saber que su experiencia en el hotel ha sido satisfactoria y que han pasado una buena estancia con nosotros.
Con el deseo de tener más ocasiones de recibirle nuevamente,
Un cordial saludo,
El Hotel Manager
8/10 Bien
Mehdi, Göteborg
7 août 2016
Les points forts : Personnel et service
" Bra Hotell "
Mehdi
8/10 Bien
Vagabondo, Fattimiei
31 juil. 2016
Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Graziso albergo a 2 passi dal mare
Vagabondo
Réponse de The Hotel Manager le 12 août 2016
Dear Guest,
Thank you for the time you took in writing a review about your stay with us.
We really appreciate the pros and cons feedback that we have shared with all the team to celebrate the pros and to improve the cons. Our clients ' opinions are very important to us!
Looking forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
Alberto
28 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tranquilo y próximo a la playa
Alberto
Réponse de El Hotel Manager le 15 août 2016
Estimado cliente,
Muchas gracias por compartir con nosotros como resultó su ultima experiencia en nuestro hotel.
Es un verdadero placer para todo el equipo saber que su experiencia ha resultado satisfactoria.
Con el deseo de tener más ocasiones de reciirle nuevamente,
Un cordial saludo,
El Hotel Manager
8/10 Bien
Voyageur vérifié
27 juil. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Close to beach clean food is good
Voyageur vérifié
Réponse de The Management le 6 févr. 2019
Dear Guest,
Thank you very much for your review.
It is a great news that you enjoyed our convenient location and our food. However we can see that we have some work to do in reception area.
Please, accept our apologies for any inconvenience you might have experienced during your stay.
We hope to have the pleasure of welcoming you back soon!
Best regards,
The Management
10/10 Excellent
Voyageur vérifié
24 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt hotel men....
Voyageur vérifié
Réponse de The Management le 12 août 2016
Dear Guest,
Thank you very much for choosing us for your last stay in Mallorca .
We are very glad that you enjoyed our hotel .
However we are really sorry for the noise issue.
We do apologize once again and we highly appreciate very much your understanding!
Looking forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
philip, Newcastle upon tyne
10 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Palma nova
philip
Réponse de General Manager le 18 nov. 2016
Dear Guest,
Thank you so much for your positive feedback.
We are delighted to know that you enjoyed our hotel and services.
We look forward to welcoming you again soon!
Best regards,
The Management
10/10 Excellent
Elin
9 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fräscht hotell med lugnt läge!
Elin
Réponse de General Manager le 18 nov. 2016
Dear Guest,
We are delighted to know that you had a great holiday in our hotel and thank you for your kind comments regarding our team.
It was a real pleasure to be your host and we are looking forward to welcoming you again soon!
Best regards,
The Management
8/10 Bien
Monika
7 juil. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Monika
6/10 Satisfaisant
Voyageur vérifié
4 juil. 2016
Les points forts : Personnel et service