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Avis sur Galeon Suites

3.5 out of 5
Galeon Suites
Passeig De Londres, 84-86, Pollensa, Balearic Islands

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 35 avis sur 74." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 74." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 74." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 74." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 74." "

8,6/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Frederic

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Bien mais service minimum
Un emplacement extraordinaire avec la mer cernée par les montagnes. En revanche le service est minimum notamment l accueil qui n est presque jamais ouvert et peut vous contraindre à rester enfermé dehors en cas d oubli de clé
Séjour de 3 nuits en octobre 2019

10/10 Excellent

LAURENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Bon séjour car hors saison ... il semblerait qu'au mois d'Août ce soit insupportable

8/10 Bien

Tina

Séjour de 5 nuits en juillet 2021
Réponse de Galeon Suites Team le 14 juil. 2021
Many thanks for the review about us you shared on this website! Thanks very much for your opinion This encourage the Galeon Team to keep working hopefully in order to satisfy our guests holiday. We're looking forward to seeing you again in our small hotel. Best regards from Pollensa! ;)

8/10 Bien

Patrick

Les points forts : Propreté
Location location location!
Fantastic location right on the beach, so the views from the big balcony are very special. The apartment was comfortable and had everything we needed. Great for the dog too : ) Reception never seems to be manned so you have to call to check in. And getting in and out of the front door was a bit fiddly with the key box, but all in all, fantastic value and the location is awesome : )
Séjour de 1 nuit en juin 2021
Réponse de Galeon Suites Team le 7 juil. 2021
Many thanks for your trust and for sharing a review about us! We are very happy to read your positive words of the hotel, service and location. It is always very important for us to know the opinion of our guests so they can help us to continue improving. This year the reception it is closed due to the protocols but we have a 24-hour contact telephone number for any needs customers may have. It will be a great pleasure to see you again! Warm regards Galeon Suites Team

10/10 Excellent

JACQUELINE

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en août 2020
Réponse de Galeon Suites Team le 24 août 2020
Muchas gracias por su excelente calificación de nuestro establecimiento Galeon Suites después de haberse alojado con nosotros. Agradecemos mucho sus comentarios y que haya disfrutado de una feliz estancia. Es muy importante para nosotros conocer la opinión de nuestros huéspedes para seguir mejorando nuestro servicio. Estaremos felices de poder darles la bienvenida en un futuro. Saludos

10/10 Excellent

Kristi, Ghent, Belgium

Voyage en couple
Les points forts : Propreté et équipements
The service was great. Staff was extremely helpful and ready to address all our needs and questions either in person or virtually because of the Corona measures. All surfaces and areas were properly clean and disinfected. The hotel and the surroundings are ideal. A big thank you to the staff for their hospitality! Would recommend to anyone visiting the region.
Séjour de 7 nuits en juillet 2020
Réponse de Galeon Suites Team le 1 août 2020
Dear Kristi, Many thanks for your trust and for sharing a review about us! We are very happy to read your positive words of our staff, service and location. This encourage the Galeon Team to keep working hopefully in order to satisfy our guests holiday. We will be happy to welcome you in again in the future. Warm regards

10/10 Excellent

Pobbers, Newport, South Wales

Voyage en famille
Les points forts : Propreté et équipements
We recently stayed at the Galeon suites for 3 nights and it was absolutely perfect! Really lovely apartment, perfect view, perfect location and lovely friendly staff. We booked bed & breakfast and the lovely breakfast was delivered to our room every morning at our choice of time (due to covid). Lovely pool area, clean and plenty of sunbeds. We can't wait to return next year!
Séjour de 3 nuits en juillet 2020
Réponse de Familia Salas le 12 juil. 2020
Dear guest, Many thanks for your trust and for sharing a review about us! We are very happy to read your positive words of the hotel, service and location and our staff. It is always very important for us to know the opinion of our guests so they can help us to continue improving. It will be a great pleasure to see you again! Warm regards Family Salas

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Right at the beach
A bit worn out but location is perfect and you get your own apartment w plenty of room. I would definitely come here again.
Séjour de 1 nuit en mars 2020
Réponse de Galeon Suites team le 21 avr. 2020
Many thanks for your comments . We will be very happy to welcome you back!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Wonderful location, morning sun on balcony overlooking the bay. Warm and spacious. BBC 1 and 2 on TV. Cleaning service. Didn't like: French window in balcony didn't work, condensation in double glazing. Restricted times for hot water. Not many pans for the kitchen. Grill in microwave fused the electricity supply .
Séjour de 11 nuits en février 2020
Réponse de Galeon Suites Team le 21 avr. 2020
Hi, Many thanks for your comments which help us to improve and that we have already made changes for better. We hope to welcome you back!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We stayed at this hotel during the off season. A number of things were unavailable to us that we were not told about in advance. The hotel has bikes for hotel guest use but not in the off season. There is a hot tub, sauna and Turkish bath, but not in the off season. Their restaurant was also closed. The apartment itself was very nice. The bed was comfortable and sitting out on our balcony facing the ocean was beautiful. The cost of the room was indicative of some things not being available but no specifics were given. It would have been much better to have known the full extent of what would not be available before arriving. The staff were very friendly and as helpful as they could be.
Séjour de 5 nuits en février 2020
Réponse de GaleonSuites Team le 2 mars 2020
Many thanks for sharing your comments. The winter season is limited services and will do our best so that information on Expedia arrives in a better way informed Wishing to welcome you back! with best regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, spacious apartment and a bottle of welcome wine. The facility is almost deserted, without a manager on-site.
Séjour de 2 nuits en décembre 2019
Réponse de Galeon Suites Team le 2 mars 2020
We hope you had a nice stay at Galeon Suites in the winter time and hope to welcome you back with best regards

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
時期がX'masと言う事で しかたなかったのか まず チェック インにトラブルがあり 最後に eco fee という名目の請求が32ユーロがあり あまり 納得の宿泊では無かった。 でも 景色は最高だった。
Séjour de 3 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Different experience during winter months
Overall, our stay at the hotel was good. The view from the room was incredible! Our only two complaints were how late we were informed that the lobby was closing at noon and how much would be closed around us during the winter months. We received an email as we landed in Palma that lobby would be closed when we got there (even though website stated they will be open until 4pm). We also were not informed that the hot tub would be closed and that shower/bath would only be heated during specific hours of the day. On top of that, most stores and restaurants (including the one on premise) would be closed. I think that should be mentioned on the site for people to see prior to booking! Other than that, everyone was nice and the room was great too.
Séjour de 2 nuits en novembre 2019
Réponse de Galeon Suites Team le 24 déc. 2019
We took note of your opinion and thank for it The information of winter season services has been updated on Expedia site Many thanks for informing

8/10 Bien

john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EASY TO USE
Very good condition of the building. We arrived late and found a note on the glass door. A number to call if we had issues trying to enter the locked building. An envelope was under the entry mat, containing entry keys, and concise/clear information that allowed us to get in the building without issue. All inside was easy to use, access was good, and it was a good stay overall
Séjour de 1 nuit en novembre 2019
Réponse de Galeon Suites team le 26 nov. 2019
Dear John Man thanks for your feedback. We hope you will enjoy the stay at the Galeon Suites for any doubt please do not hesitate to ask We wish you will have a peasant stay with us Ana

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely boutique hotel, with super adjoining restaurant. Close to beach, other amenities nearby.
Séjour de 7 nuits en octobre 2019
Réponse de Family Salas le 26 nov. 2019
Dear, Many thanks for your trust and for sharing a review about us! We are very happy to read your positive words of the hotel, service and location. It will be a great pleasure to see you again! Warm regards Family Salas

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of the Galeon Suites is absolutely perfect, just across from a lovely beach that is quieter than the other end of the bay and a great beach bar. The apartments are spacious, bright and comfortable. Our apartment had a sea view that was to die for :-). The staff where all polite and happy to assist with any questions asked, especially Antonia.
Séjour de 7 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Tuija

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En lyckad familjesemester
Vi hade en jättetrevlig vecka på Porto de Pollensa. Underbar liten by med fina stränder och lugn stämning. Mysigt litet familjärt hotell. Incheckningen gick jättesmidigt fastän receptionen var stängd när vi kom fram sent på en lördag kväll. Bodde på en standard lägenhet på 58 kvm med två tonåriga barn. Lägenheten var rymlig och det fanns alla bekvämligheter man behöver på en semester. Fint läge med strand och hav andra sidan av vägen. Frukosten var god och varierande. Åt middag en kväll i restaurangen. Testade olika typ av tapas. Helt okej mat. Flera restauranger med mycket god mat i närheten. Hotellets personal var mycket trevlig och hjälpsam. Pratar bra engelska. Ordnade även taxi åt oss från flygplatsen. Vi fick bra tips på aktiviteter. Hyrde cyklar 2 dagar och cyklade till Alcudia. Tog 25 minuter bara. Fina cykelvägar! En mycket trevlig familjeutflykt. Hyrde även bil och kollade på fina bergen på norra sidan. Kan varmt rekommenderas! Lite bökigt att ta sig till shoppingen i Palma men det går en buss dit som tar 1 timme 30 minuter. Funkade fint. Enda minus i hotellet var dåligt WiFi. Annars var allting toppen! Thank you Antonia for wonderful holiday week at Galeon!
Séjour de 7 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Staff were very pleasant and helpful. The breakfast was adequate.
Séjour de 6 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
Great place lovely and clean and superb setting Antonia brilliant
Séjour de 4 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely location, about a 1.5km flat walk to the centre of Puerto Pollensa. Beautiful pool (although was not available to us when we went). There was a problem with the hot water for 24 hours but the management did their utmost to sort it and apologised to each customer by leaving cakes and wine in each room. Parking is easy around the property (albeit we went at Easter) but overall a really great place to stay with lovely staff. We would go again.
Séjour de 7 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En perle i Port Pollensa
Port Pollensa er blevet vores favoritsted på Mallorca. Her er smukt, rent og med en afslappende stemning. En lejlighed på Galeon Suites med udsigt til den fantastisk smukke bugt er det flotteste vi endnu har opholdt os i på Mallorca. Lejlighederne har et tekøkken med ovn så hvis man har lyst er der mulighed for let madlavning. Selve lejligheden er godt indrettet og fortjener en stjerne mere end den har. Der er en svømmepøl i en flot atriumgård og et lille wellnesområde med jacuzzi, sauna og et dampbad samt en solterrasse oven over lejlighederne med udsigt over bugten. Der egen fin sandstrand på den anden side vejen. Der er restauranter for enhver smag i området. Galeon suites er et ideelt udgangspunkt for cykelture til Formentor eller en tur i bjergene.
Séjour de 7 nuits en mars 2019

10/10 Excellent

margarita

Nos trataron muy bien y esta muy bien situado. Repetiria.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Mike, Somerset

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is ideally situated right opposite a fabulous beach and a short walk from all the amenities and life of the Port and town centre. All this but without being in the middle of the bustle and noise of the main centre. The hotel is very pleasant and offered us a very large and well appointed apartment. However, it is perhaps getting a little tired and the half board dinners could have been better.
Séjour de 7 nuits en octobre 2018

10/10 Excellent

Frederik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little gem
This is a little gem absolutely worth visiting. We would have loved to stay longer and hope to come back sometime.
Séjour de 3 nuits en juillet 2018

8/10 Bien

Margaretha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vänligt med strandläge
Ett trivsamt lägenhetshotell med mycket personlig och varm service. Superbra läge precis vid stranden. Relativt lång bit att gå in till stan men det finns bra restauranger längs hela vägen. Vi hade ingen balkong men det finns en härlig och stor takterass med utsikt över havet som vi nyttjade flitigt. Poolområdet är litet så den som älskar bada i pool bör kanske välja annat hotell.
Séjour de 6 nuits en juin 2018

8/10 Bien

Aleksandra, Henley on Thames

Les points forts : Propreté, personnel et service, confort de la chambre
Close to the beach
We had lovely time at the hotel. Next to the beach. The rooms very specious howver we verey in the larges apartmnet fro two night and then a room with a big terrace. The place is very clean, the kitchen well equiped. take sponge and washing up liquid as not provided. Some of the equipment was a bit nakered such as shower had and safe not attached to the wall. Staff very freindly and lokked after us when we had to change rooms. We got lovey gig room which was fantastic. I have seen people having a yoga class in the morning on the terras which is a great idea. We haven't tried breakfast or resturant downstairs but resturants around the corenr are very nice and always busy. Didn't use swimming pool as sea is just on door step. I would come back however I don't mind trying other hotels in the area as the price is quite high so you could get something a bit more modern. You pay for location mainly here. It's quite area which is my winner when it comes to location.
Séjour de 7 nuits en juin 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2017

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2017

10/10 Excellent

Anders

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
God beliggenhed men mangler value for money
Mangler value for money, værelse med delvis havkig betyder stå helt ved vindue og så kan du se strand. Klima anlæg på værelse slidt og meget larmende. Morgenmad ok. Når så det er sagt, har hotel god beliggenhed i udkant af byen og lige ved stranden. Strand med god og afslappet stemning selvom vand ikke så lyseblå som fx Alcudia. Fin pool i gården til at nyde de sidste solstråler, men formentlig varmt at ligge der om dagen pga manglende vind. Lejlighedens manglende terrasse opvejes af fælles tagterrrasse med smuk udsigt over strand og by.
Séjour de 4 nuits en juillet 2017

6/10 Satisfaisant

Caj

Les points faibles : Propreté et personnel et service
Trevligt hotell med begränsad service
Bra frukost, men dålig service och städning.

4/10 Médiocre

Hans

Les points forts : Personnel et service
Ik kreeg niet waarvoor ik betaalde.
Ik betaalde voor een ruime kamer met uitzicht op zee. Daar hebben ze er maar twee van. Dus plaatsten ze ons in een krappe kamer met uitzicht boven op het gebouw, naast de spa. Dat was teleurstellend, dus gingen we terug naar de receptie. Daar kregen we toen de keuze tussen dit hok met uitzicht of een ruimere kamer zonder het uitzicht. (daar hebben ze er wel genoeg van). Had ik dit geweten, dan had ik dit niet geboekt en had verder gezocht.

10/10 Excellent

JR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff and great location
We had a wonderful stay here. When we arrived we were immediately offered an upgrade to a room with a sea view and a terrace. The room was great in size and the terrace that overlooked the beach was fabulous. Highly recommend

8/10 Bien

Ann-Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another lovely holiday at this hotel
This was our second stay at The Galeon . It's a great location , right on the beach . Friendly, helpful staff and rooms very clean . We love Puerto Pollensa as a resort so will probably stay again !

6/10 Satisfaisant

Kerstin, Helsingborg

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Boka balkong
Skall du bo här så är balkong eller terass ett måste. Jag hade inte det och därför kändes det instänkt. Framförallt därför det var tjocka metallpersienner för fönstren som var svåra att få upp. Lägenheten vi hade var stor men tråkig. Frukosten betyg 3

8/10 Bien

Tom, Lund

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra läge, stort och rent.
Slutet av februari så det var kallt på golven då stengolv. Kylkompressorn och något annat väsnades lite. Dubbelt badrum.

8/10 Bien

JEONGWON

Les points forts : Confort de la chambre
Good to choose
전체적으로 만족하지만 수건을 교체해 주지 않은 것은 개선되어야 함.

10/10 Excellent

Pete, Norfolk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, great location
Lovely winter break to see family in Puerto Pollensa. The hotel was really nicely presented and the staff friendly. A small thing would have made the stay even better with these being a heated towel rail (it was winter!) to dry towels. Other than that it was great and we would happily stay there again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
gute Lage, große, sehr saubere Zimmer, Frühstücksservice etwas unaufmerksam

10/10 Excellent

hugh, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful view over the bay
Traditional, excellent hotel. Rooftop Spa and fitness area is amazing and rooms are spacious with views over the bay which are first class. Great staff, fully recommend!

10/10 Excellent

Lars, København

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flot placeret hotel ved stranden.
Hyggeligt lille hotel i udkanten af byen ved stranden. Gratis parkering på gaden (god plads). Behagelig hotelværtinde. Morgenbuffet for 5 € pr person er god. Fin fælles tagteresse samt spa - mens kondiredskaberne trængte til en opdatering.

8/10 Bien

Fatima und Jörg, Frankfurt am Main

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sehr schön gelegen in der Mitte der Bucht
Toller Ausgangspunkt zur Tramuntana, Pollenca und Cap Formentor. Sauna auf der Dachterasse ist unkompliziert und auch abends nutzbar. Familiäres kleineres Hotel mit sehr nettem Ansprechpartner. Parken direkt vor dem Eingang möglich. Wifi im Zimmer ist leider ein bisschen schwach. Alles in allem würden wir wiederkommen.

10/10 Excellent

Beverley, Chamonix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Small, friendly hotel but with great facilities
For a small hotel this place has a lot to offer: restaurant, rooms with kitchen, beachfront location, courtyard pool ( which was great on the windy days we had )spa, free bikes (great for cycling into town or further afield), kayak, bike cleaning facilities. But mostly super friendly and helpful staff.

10/10 Excellent

nickliz, cornwall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel for families
We have just returned from a week at Galeon Suites with our 3 young children (under 9) and had a fantastic week. As other reviewers have commented the staff are so friendly and welcoming even at the end of the summer season nothing was too much trouble and they always had a smile. The 3 bedroom apartment we had was ideal for our family, plenty of space for us all, spotlessly clean, comfortable beds and the showers were great - lots of power and hot water! Food in the hotel was of a good standard, the breakfast buffet was varied every day, plentiful and fresh. We ate in the restaraunt on some evenings and found the specials recommended by Senor Eduardo excellent. Galeon Suites was a brilliant option for us with the facilities of self catering ( washing machine with small children most welcome!) and convenience of a hotel.

8/10 Bien

Benjamin, Chicago, Illinois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location, Great Service
We had a great stay at the Galeon Suites. It is a nice boutique hotel with a perfect location only a few steps from a fantastic stretch of beach. For being a small hotel, it has a lot of amenities including a nice pool, spa area, bikes for use by guests, and an excellent restaurant. The views from the roof terrace and sea view rooms cannot be beat. After a slight snag upon initially checking in, they really took care of us and made sure that everything with our stay was excellent. The service, particularly by Maria Teresa, was among the best we have experienced at any hotel. It is clear that this is a family-owned and run hotel because they treat guests like family. We would suggest contacting the hotel directly with any requests or questions. Because this is a smaller aparthotel, some of the rooms vary so we would recommend contacting the hotel for any specific room requests. From the hotel, you can walk across the street to the beach. You also are about a 10 minute walk from the main strip of restaurants and shops in Port de Pollenca, but the location is in a nice quiet spot that allowed us to really relax. In summary, this hotel has outstanding service and is in a perfect location. We definitely would return to this hotel.

8/10 Bien

Staffan

Les points forts : Propreté, personnel et service, confort de la chambre
Good location
Close to the beach. A bit away from the most crowded places but still close to the centre and restaurants. Nice terrace on the top available for all guests. Breakfast was ok but not more.