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Avis sur Shaza Makkah

5 out of 5
Shaza Makkah
7569 Jabal Al Kaabah, Makkah

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 128 avis sur 206." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 206." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 206." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 206." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 206." "

9,2/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Usamah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Une bonne note pour le personnel de mon etate pour la chambre 1715
Séjour de 4 nuits en février 2024
Réponse de Nilufar le 5 mars 2024
Dear Usamah,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Maroin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
Séjour de 5 nuits en décembre 2023
Réponse de Nilufar le 10 déc. 2023
Dear Tres bien,Thank you for your feedback and ratings, we glad you enjoyed your stay and loved everything. Looking forward welcoming you again in the near future.

10/10 Excellent

Salhi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J’ai peur de dire qu’il est parfait car effrayé qu’il n’y est plus de place disponible la prochaine fois que je voudrais y séjourner! c’est pour moi un sans faute. a si une fois nous avons attendu la navette 40min mais elle n’est pas passé. mais sinon ras. mention spéciale pour rasel personnel de chambre très aimable .
Séjour de 4 nuits en novembre 2023
Réponse de Nilufar le 30 nov. 2023
Dear Salhi,Thank you for your feedback and positive rating. We glad you enjoyed your stay and loved everything. Your comments noted. Looking forward to welcoming you again in near future.

10/10 Excellent

Imane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incroyable
Séjour de 5 nuits en octobre 2023
Réponse de Nilufar le 5 nov. 2023
Dear Imane,Thank you for your feedback and positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Bayram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oumrah
Excellent hotel. Je recommande fortement.
Séjour de 4 nuits en octobre 2023
Réponse de Nilufar le 11 oct. 2023
Dear Bayram,Thank you for your feedback and positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you in the near future in-sha allah.

10/10 Excellent

Hocine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le sejour c est tres passer le seule probleme c etait la pente en revenant du haram
Séjour de 17 nuits en août 2023
Réponse de Nilufar le 27 août 2023
Dear Hocine,Thank you for your feedback and rating. We glad that you enjoyed your stay and everything. We are looking forward to welcoming you again in sha allah.

10/10 Excellent

Amar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour parfait à l’hôtel Shaza. Le personnel est au petit soin. Les chambres sont parfaites avec un coup de cœur pour la douche qui est magnifique
Réponse de Nilufar le 16 août 2023
Dear Amar,Thank you for your feedback and ratings. We glad that you enjoyed your stay and everything. We are looking forward to welcoming you again In sha Allah

6/10 Satisfaisant

Papa-Amadou

Séjour de 1 nuit en juillet 2023
Réponse de Nilina le 27 juil. 2023
Dear Papa Amadou,Thank you for your feedback. We glad that you enjoyed your stay. We are looking forward to welcoming you again.

8/10 Bien

Wadie, MAGOG

Les points forts : Personnel et service
Trop cher pour rapport qualité/ prix
Séjour de 6 nuits en février 2023
Réponse de Guest relations le 27 févr. 2023
Dear Wadie,Thank you for your rating us and shared your comments .Looking forward to welcoming you in the near future.

8/10 Bien

aida

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Tres agréable séjour a l hotel Shaza
Nous avons séjourné dans une suite avec vue partielle sur le haram . Jolie chambre salle de bain tres spacieuse. Le seul inconvénient c'est la pente pour accéder a l hôtel au retour de la mosquée Petit déjeuner varié et de qualité .
Séjour de 5 nuits en février 2023
Réponse de Guest relations le 27 févr. 2023
Dear aida,Thank you for your positive rating.We are glad you enjoyed your staying and that you liked EVERYTHING.We would like to inform you that we have transportation for your services. Looking forward to welcoming you in the near future.

10/10 Excellent

CHOAYBE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Très belles décorations des chambres. Les suites sont bien équipés. Beau marbre, avec des tapis, qui a l'avantage de ne pas sentir l'odeur des moquettes des uatres hotels à proximité. Une équipe attentionnée pour assister les clients. Seul bémol, malgré le fait que l'hotel soit proche du haram, la montée pour y accéder peut décourager les personnes agées.
Séjour de 3 nuits en février 2023
Réponse de guest relation le 15 févr. 2023
Dear value guest ,Thank you for your positive rating. We are glad you enjoyed your staying and that you liked EVERYTHING! Looking forward to seeing you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff and hotel are very good. We feel like at home. The design and the confort are optimal. I recommend this hotel for the travelers to the Holy place of Makkah
Séjour de 1 nuit en décembre 2018
Réponse de Shaza Makkah Hotel le 20 déc. 2018
Thank you for your rating. We are glad that you have enjoyed your stay. Looking forward to welcoming you very soon.

8/10 Bien

Fatima

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks à lot
Séjour de 4 nuits en février 2024
Réponse de Nilufar le 24 mars 2024
Dear Fatima,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything. Looking forward seeing you again in the near future.

10/10 Excellent

Dino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Coffeman Abdulmajeed Room service Shamshad Footmasage man
Séjour de 5 nuits en mars 2024
Réponse de Nilufar le 19 mars 2024
Dear Dino,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything, looking forward to seeing you again in the near future.

10/10 Excellent

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
Séjour de 7 nuits en février 2024
Réponse de Nilufar le 28 févr. 2024
Dear Mohamed,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything, looking forward to welcoming you again in the near future.

8/10 Bien

Naeem

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the Haram Shariff but it's on hill side, difficult for older people. Lots of Bangladeshi people working as a support stuff, everyone shows professional manners. All receptionist was friendly and met any requests quickly. Mr Ashiq did good job every day to make room amazingly. Overall it's a good hotel and we were happy to stay here.
Séjour de 6 nuits en février 2024
Réponse de Nilufar le 18 févr. 2024
Dear Naeem,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Fahmida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Séjour de 5 nuits en février 2024
Réponse de Nilufar le 15 févr. 2024
Dear Fahmida,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Ruksana Begum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Nilufar le 6 févr. 2024
Dear Ruksana Begum,Thank you for your positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Mohamed Mahmoud

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Nilufar le 28 janv. 2024
Dear Mohamed,Thank you for your positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Saeed, Fairfax

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great stay at Shaza Makkah. Everything was nice and luxurious. The only concern is that hotel is on a slight hill and going to haram is no problem but coming back is little bit difficult and hustling. Walk to the main entrance gate 79 was 15 minutes. Also all shops and restaurants are close to clock tower.
Séjour de 6 nuits en janvier 2024
Réponse de Nilufar le 28 janv. 2024
Dear Saeed,Thank you for your feedback and positive ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Suhayb

Séjour de 3 nuits en janvier 2024
Réponse de Nilufar le 22 janv. 2024
Dear Suhayb,Thank you for your positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming your again in the near future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nilufar le 17 janv. 2024
Dear John,Thank you for your positive rating, we glad you enjoyed your stay and liked everything. Looking forward to welcoming you again in the near future.

4/10 Médiocre

Yassine

Voyage en famille
Les points forts : Propreté et confort de la chambre
...
No coffee machine for breakfast? LOL
Séjour de 5 nuits en janvier 2024
Réponse de Nilufar le 9 janv. 2024
Dear Yassine,Thank you for your feedback, your comment will considered by the operational department. Rest assured, looking forward to welcoming you again in the near future.

10/10 Excellent

safiya

Séjour de 3 nuits en décembre 2023
Réponse de Nilufar le 9 janv. 2024
Dear Safiya,Thank you for your ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Ayla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Séjour de 4 nuits en décembre 2023
Réponse de Nilufar le 9 janv. 2024
Dear Ayla,Thank you for your feedback and rating, we glad you enjoyed your stay. Your comments will considered by the operation team. Rest assured, looking forward to welcoming you again in the near future.

8/10 Bien

ABDULJALEEL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Nilufar le 4 janv. 2024
Dear Abduljaleel,Thank you for your rating, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Amjad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service and clean the cleaning guy did exceptionally breakfast was really good and visitor friendly environment thanks
Séjour de 4 nuits en décembre 2023
Réponse de Nilufar le 31 déc. 2023
Dear Amjad,Thank you for your valuable feedback and positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Irfan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional Value for Money
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
Séjour de 4 nuits en décembre 2023
Réponse de Nilufar le 31 déc. 2023
Dear Irfan,Thank you for your valuable feedback and positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Ahmad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Nilufar le 31 déc. 2023
Dear Ahmad,Thank you for your positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Fadi, Houston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Séjour de 1 nuit en décembre 2023
Réponse de Nilufar le 25 déc. 2023
Dear Fadi,Thank you your feedback back and ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Aissatou

Séjour de 4 nuits en décembre 2023
Réponse de Nilufar le 26 déc. 2023
Dear Aissatou,Thank you for your rating. We glad you enjoyed your stay and loved everything. Looking forward o welcoming you again in the near future.

10/10 Excellent

Anwar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
Séjour de 3 nuits en décembre 2023
Réponse de Nilufar le 24 déc. 2023
Dear Omar,Thank you for your compliments and ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

omar

Séjour de 2 nuits en décembre 2023
Réponse de Nilufar le 24 déc. 2023
Dear Omar,Thank you for your ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Zaheer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Nilufar le 19 déc. 2023
Dear Zaheer,Thank you for your rating, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Tahir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Nilufar le 18 déc. 2023
Dear Tahir,Thank you for your feedback, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Shadi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
Séjour de 3 nuits en décembre 2023
Réponse de Nilufar le 12 déc. 2023
Dear Shadi,Thank you for your feedback and ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay, small comments may not matter to others
It was great, but the toilet needs some replacements like the sink and the sink table (looks dirty and old), I would prefer to have speakers of AlHaram at the room (there were none, and that was so disappointing to me).
Séjour de 1 nuit en novembre 2023
Réponse de Nilufar le 7 déc. 2023
Dear Abdullah,Thank you for your feedback and rating. We glad you enjoyed your stay. Your comments will be considered by the operational team. Looking forward welcoming you again in the near future.

8/10 Bien

May

Voyage en groupe
Les points forts : Personnel et service
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
Séjour de 2 nuits en décembre 2023
Réponse de Nilufar le 7 déc. 2023
Dear May,Thank you for your feedback and rating. We glad you enjoyed your stay. Your comments will be considered by the operational team. Looking forward welcoming you again in the near future.

10/10 Excellent

Saleh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay and great service
Séjour de 2 nuits en décembre 2023
Réponse de Nilufar le 10 déc. 2023
Dear Saleh,Thank you for your review and ratings, we glad you enjoyed your stay and loved everything. Looking forward welcoming you again in the near future.

10/10 Excellent

Zalmai

Thank you Jowel for being such a nice , hardworking man for this nice and clean hotel.
Séjour de 3 nuits en novembre 2023
Réponse de Nilufar le 6 déc. 2023
Dear Zalmai,Thank you for your valuable feedback and positive rating, we glad you enjoyed your stay & loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Zalmai

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
Séjour de 1 nuit en novembre 2023
Réponse de Nilufar le 6 déc. 2023
Dear Zalmai,Thank you for your valuable feedback and positive rating, we glad you enjoyed your stay & loved everything. Your comments will considered by the operational teams. Looking forward to welcoming you again in the near future.

10/10 Excellent

A?med

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Nilufar le 6 déc. 2023
Dear Ahmed,Thank you for your positive rating, we glad you enjoyed your stay & loved everything. Looking forward to welcoming you again in the near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Five Star Hotel
I really enjoyed my stay, this my 3rd time in 3years staying at shaza hotel Makkah. I think they should check more of upgrade as few things are getting worn out in the hotel thereby not making it a Five star, example is towels are worn out and the bathroom shower hand held is pouring out water and I complained but still wasn’t fixed. But I’ve always loved shaza and I think they should always give hotel.com token to be given to returning customers. Shaza as whole is a very generous hotel as most of the rooms comes with free breakfast which is a plus for me. Will like to thank Mr. Shamshad his always helpful checking if we needed anything and he always agrees to clean the room late evening when I’m going out, thumps up to him, and Mr. Salem was very much helpful in making our check out easy as he helps in taking my heavy luggage down and making sure not forgetting anything. Thank you Shaza and will always be there when I’m in Makkah.
Séjour de 4 nuits en novembre 2023
Réponse de Nilufar le 6 déc. 2023
Dear Guest,Thank you for your valuable feedback and positive rating, we glad you enjoyed your stay & looking forward to welcoming you again in the near future. Your comments will be considered by the operational teams.

10/10 Excellent

Amr

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect except the construction of the additional building of Haram
Séjour de 3 nuits en novembre 2023
Réponse de Nilufar le 30 nov. 2023
Dear Amr,Thank you very much for your feedback and positive rating. We glad you enjoyed your stay. Looking forward to welcoming you again in the near future.

10/10 Excellent

yasir

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel service and unlimited breakfast was a great experience. From the Hotel to Haram, can be quite a walk due to construction of the extension of the mosque. Few ramps/hills you have to go up and down from in order to get to the Haram. Other than that great experience all around.
Séjour de 13 nuits en novembre 2023
Réponse de Nilufar le 30 nov. 2023
Dear Yasir,Thank you for your feedback and positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in near future.

8/10 Bien

ALI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
الحرم
Séjour de 1 nuit en novembre 2023
Réponse de Nilufar le 23 nov. 2023
Dear Ali,Thank you for your positive rating. We glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

6/10 Satisfaisant

Mohammed

Voyage en famille
Les points forts : Propreté
Very poor experience
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
Séjour de 2 nuits en novembre 2023
Réponse de Nilufar le 27 nov. 2023
Dear Mohammed,Thank you for your feedback. Regrets for the inconvenience caused during the stay. Management team will look into your comments and will make sure all the systems are implemented and met with guest utmost satisfaction. Rest assured, looking forward to welcoming you again.

10/10 Excellent

Madiyah

Séjour de 7 nuits en novembre 2023
Réponse de Nilufar le 23 nov. 2023
Dear Madiyah,Thank you for your ratings, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Other than pick up and drop off area it was just perfect. 9/10 from us.
Séjour de 1 nuit en novembre 2023
Réponse de Nilufar le 20 nov. 2023
Dear Guest,Thank you for your feedback and positive rating, we glad you enjoyed your stay. Looking forward to welcoming you again in the near future.

10/10 Excellent

Dzana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist sehr schön eingerichtet und sauber. Das Personal hilfsbereit und höflich. Das Frühstück hat große Auswahl, frisch zubereitet und sehr schmackhaft. Besonders hat uns gefallen, dass nachmittags am Eingang leckerer kalter Hibiskus Tee mit Datteln serviert wurde. Das Check In war bei uns gegen 22 Uhr ohne Probleme. In Shaza Hotel kommen wir gerne wieder.
Réponse de Nilufar le 19 nov. 2023
Dear Dzana,Thank you very much for your feedback and positive rating, we glad you enjoyed your stay and loved everything. Looking forward to welcoming you again in the near future.