Avis sur Steigenberger Makadi - Adults Friendly 16 Years Plus
Steigenberger Makadi - Adults Friendly 16 Years Plus
Safaga Road, 32 km, Makadi Bay, Red Sea Governorate
Avis
9,2
Merveilleux
9,0/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
10 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en avril 2018
10/10 Excellent
Michael
4 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe sejour, en suite avec piscine privée
Michael
Séjour de 4 nuits en décembre 2017
Réponse de Ayman Anis le 16 janv. 2018
Dear Mr. Michael, Thank you for taking the time to post your review following your recent visit to Steigenberger Makadi, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are truly delighted to note through reading your comments that you enjoyed your visit with our Suite and SPA as well as the restaurant buffet and all team members. With thanks once again, and we look forward to the opportunity of welcoming you back at Steigenberger Makadi in the very near future. Kind regards, Ayman Anis General Manager
10/10 Excellent
Gerlinde
Voyage en couple
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerlinde
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 8 janv. 2024
Thanks for your talking time to rate our Hotel in Expedia.com and looking forward to welcoming you again in our Hotel
10/10 Excellent
Manfred
23 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Manfred
Séjour de 6 nuits en décembre 2023
Réponse de Hotel Management Team le 28 déc. 2023
Dear Mr. Manfred, we are happy that you enjoyed our stay with us and hope to see you again in our hotel of course we will pass your comment to the entire staff
8/10 Bien
Roland
15 oct. 2023
Les points forts : Propreté et personnel et service
Roland
Séjour de 7 nuits en octobre 2023
10/10 Excellent
Raafat
20 sept. 2023
Raafat
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Hesham, Cairo
Voyage en couple
25 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hesham
Séjour de 3 nuits en avril 2023
Réponse de Ramy Radwan le 26 avr. 2023
Dear Mr. Hesham Thank you very much for taking your time to give us such a lovely Feedback on Expedia.com and also thanks for Choosing Steigenberger Makadi for your Visit we are always happy to hear that you enjoyed your stay with us All Management & staff are looking forward to welcoming you back in Steigenberger Makadi to make your Stay unforgettable
10/10 Excellent
paul
17 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
paul
Séjour de 14 nuits en février 2023
Réponse de Ramy Radwan le 17 févr. 2023
Thanks Mr. Paul For Your Comment & Review it is our pleasure to welcome you back in our hotel to make your second Stay unforgettable
4/10 Médiocre
Warren
1 mai 2022
Les points forts : Propreté
Les points faibles : Personnel et service
Don’t travel here alone.
Warren
Séjour de 3 nuits en avril 2022
Réponse de Ramy Radwan le 1 juil. 2022
Thank you very much for taking your Time to give us your feedback in the begging of your Stay which give us opportunity to exceed your expectation & we are sorry to hear you have had such a comment .
For sure all our guest receiving the service with no differentiation if its Single or Couples & it is our part to make sure that our Guest enjoying their holiday
We are committed to providing Excellent Customer Service and are looking forward to welcoming you again in Steigenberger Makadi
10/10 Excellent
Mahmoud
11 déc. 2021
Les points forts : Personnel et service
Les points faibles : Propreté
Mahmoud
Séjour de 1 nuit en octobre 2021
10/10 Excellent
Khaled
Voyage en famille
5 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khaled
Séjour de 3 nuits en octobre 2021
Réponse de Ayman Fawzy le 12 nov. 2021
Dear Mr. Khaled,
Thank you very much for your excelelnt review and looking always forward to welcoming you at Steigenberegr Makadi.
Hotel management
Ayman Anis
General Manager
10/10 Excellent
Mahmoud
5 nov. 2021
Mahmoud
Séjour de 3 nuits en octobre 2021
Réponse de Ayman Fawzy le 12 nov. 2021
Dear Mr. Mahmoud,
Thank you very much for your review and looking forward to welcoming you soon at Steigenberger Makadi.
Hotel management
Ayman Anis
8/10 Bien
Voyageur vérifié
23 mars 2020
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 14 nuits en février 2020
Réponse de Morsi Ali le 24 mars 2020
Dear Guest, Greetings from Steigenberger Makadai. As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the Steigenberger Makadi. It is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that you enjoyed your stay with us. I truly hope to welcome you back very soon at our lovely hotel. Sincerely , Hotel Management.
10/10 Excellent
Voyageur vérifié
Voyage en famille
10 mars 2020
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 19 nuits en février 2020
Réponse de General Manager Ayman Anis le 11 mars 2020
Sehr geehrter Gast,
wir freuen uns, dass Sie für Ihren Urlaub das Steigenberger Makadi Hotel gewählt haben und bedanken uns, dass Sie sich die Zeit genommen haben uns zu bewerten.
Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen und sich bei uns wohlgefühlt haben.
Wir bedanken uns vielmals für Ihre netten Worte an unser Personal und unsere Gastronomie.
Das ganze Steigenberger Team würde sich sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Ayman Anis
General Manager
10/10 Excellent
Nicholas
8 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for relaxation
Nicholas
Séjour de 4 nuits en mars 2020
Réponse de Morsi Ali le 8 mars 2020
Many Greetings from Steigenberger Makadi,
Thank you for choosing the Steigenberger Makadi for your kind previous stay,as the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the Steigenberger Makadi via Expedia.
It is our goal to provide consistent and top-notch service to all our guests.
It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality.
Once again, thank you for your time.
We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. Looking forward to welcoming you back soon.
Best Regards
Ayman Anis
General Manager
10/10 Excellent
Harold, Norfolk, UK
Voyage en couple
4 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harold
Séjour de 10 nuits en février 2020
Réponse de Morsi Ali le 14 mars 2020
Dear Guest,
thank you very much that you took the time to share your holiday feedback with us.
It was a great pleasure that you choose the Steigenberger Makadi for your vacation.
Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations.
We are looking forward to welcome you again here!
Sunny greetings from Steigenberger Makadi.
Ayman Anis
General Manager
8/10 Bien
Urs
3 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Urs
Séjour de 7 nuits en novembre 2019
Réponse de Mohamed Darwish le 21 déc. 2019
Dear Sir,
Greetings from sunny Steigenberger Makadi! We are truly thankful for your efforts in sharing your brilliant feedback on your recent holiday in our sunny property, we are being exceedingly charmed with your nice comments concerning hotel friendly staff and gastronomy. We highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay. We look forward to welcoming you back to Steigenberger Makadi one day. Best Regards. Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage en couple
27 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en novembre 2019
Réponse de Mohamed Darwish le 21 déc. 2019
Dear Sir,
Greetings from sunny Steigenberger Makadi! We are truly thankful for your efforts in sharing your brilliant feedback on your recent holiday in our sunny property, we are being exceedingly charmed with your nice comments concerning hotel friendly staff and gastronomy. We highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay. We look forward to welcoming you back to Steigenberger Makadi one day. Best Regards. Hotel Management
10/10 Excellent
Mohamed
7 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohamed
Séjour de 3 nuits en octobre 2019
Réponse de Mohamed Darwish le 17 oct. 2019
Dear Mr.Mohamed,
Greetings from sunny Steigenberger Makadi! We are truly thankful for your efforts in sharing your brilliant feedback on your recent holiday in our sunny property, we are being exceedingly charmed with your nice comments concerning hotel friendly staff and gastronomy. We highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay. We look forward to welcoming you back to Steigenberger Makadi one day.
Best Regards.
Ayman Anis.
General Manager
8/10 Bien
Voyageur vérifié
25 avr. 2019
Voyageur vérifié
Séjour de 5 nuits en avril 2019
Réponse de Drawish le 12 mai 2019
Dear Guest, Greetings from sunny Steigenberger Makadi! We are truly thankful for your efforts in sharing your brilliant feedback on your recent holiday in our sunny property. We highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay. We look forward to welcoming you back to Steigenberger Makadi one day.
Best Regards.
Hotel Management
6/10 Satisfaisant
Voyageur vérifié
24 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en mars 2019
Réponse de Mohamed Darwish le 18 avr. 2019
Dear Sir,
Thank you for your loyalty to the Steigenberger Makadi As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the Steigenberger Makadi via Expedia It is our goal to provide consistent and top-notch service to all our guests. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. Looking forward to welcome you back.
Kind regards
Mohamed Darwish
10/10 Excellent
Voyageur vérifié
17 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mars 2019
Réponse de Mohamed Darwish le 18 avr. 2019
Dear Sir, Thank you for your loyalty to the Steigenberger Makadi As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the Steigenberger Makadi via Expedia, It is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality. Once again, thank you for your time. We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts. Looking forward to welcome you back. Kind regards Ayman Anis General Manager
10/10 Excellent
Thanh, Hamburg, De
16 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanh
Séjour de 4 nuits en janvier 2019
Réponse de Mohamed Darwish le 5 févr. 2019
Dear Guest,
thank you very much that you took the time to share your holiday feedback with us.
It was a great pleasure that you choose the Steigenberger Makadi for your vacation.
Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations.
We are looking forward to welcome you again here! Sunny greetings from Steigenberger Makadi.
Best Regards
Mohamed Darwish
10/10 Excellent
Harold, Norwich, GB
13 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harold
Séjour de 7 nuits en janvier 2019
Réponse de Darwish le 17 janv. 2019
Dear Sir.
Greetings from sunny Steigenberger Makadi – Red Sea!! We are truly thankful for your efforts in sharing your brilliant feedback on your recent holiday in our sunny property, we are being exceedingly charmed with your nice essay that had been written by your good self about hotel full and detailed description as follow:- -Hotel nice location and beautiful surroundings -Hotel distance from/to other hotel located by Madinet Makadi also hurghada city -Hotel nice golf court -Clean and spotless hotel -Spacious room faetures and facilities -Excellent quality and variety of food -Charming and Beautiful staff. In regards to your kind concerns that electeric sockets not enough,the fitted furniture is typical middle eastern and is not as good as European furniture,the bath in our room was almost unusable being small, tight and only having a small spray of water from a side mounted tap.the hand basin does not have a plug so has to be used with the water running all the time considered and addressed to concerned department to take the necessary corrective active to avoid any further repeated comments. Our commitment to investing and improvement in our property is permenat as we are always looking for not only meet hotel clients’ needs but also do our best to exceed their kind expectations. We highly appreciate your kind words and we do always go beyond and above to guarantee our esteemed guests an utmost courtesy and highest possible level of satisfaction throughout the entire stay.
We look forward to welcoming you back to Steigenberger Makadi one day.
Hotel Management
Ayman Anis.
10/10 Excellent
Annika
27 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Makadi Bay
Annika
Séjour de 9 nuits en décembre 2018
Réponse de Mohamed Darwish le 1 janv. 2019
Dear Ms.Annika,
Many greetings from Steigenberger Makadi and thank you for choosing it for your last visit.
Really many thanks for taking the time to share your kind review with us and that we were at your kind expectations.
Hope seeing your good self soon.
Best Regards.
8/10 Bien
Voyageur vérifié
14 déc. 2018
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 7 nuits en décembre 2018
Réponse de Mohamed Darwish le 18 déc. 2018
Dear Guest ,
Many thanks for taking the time to share with us your kind and nice review,hope to be alaways at your kind service and expectations.
Hope seeing your good self soon.
Best Regards.
Mohamed Darwish
10/10 Excellent
Voyageur vérifié
27 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 15 nuits en octobre 2018
Réponse de Darwish le 31 oct. 2018
Dear valued guest,
Thank you very much for your review and we are very happy to know that our services met your expectations. Looking forward to welcome you soon.
Hotel management
8/10 Bien
LIYAN
11 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LIYAN
Séjour de 2 nuits en octobre 2018
Réponse de Darwish le 18 oct. 2018
Dear M/M.Liyan,
Greetings from sunny Steigenberger Makadi! Many thanks for sharing your opinion on your recent holiday here with us at Steigenberger Makadi, we are being grateful for you crediting our employees.
All the efforts we apply always serve to guarantee our guests a most comfortable and memorable stay, therefore the impressions of our esteemed clients are of high importance for us and we are endlessly glad that we managed to ensure you a wonderful vacation.
We are already looking forward to your next visit.
Best Regards
Mohamed Darwish
6/10 Satisfaisant
Linda
2 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only fun for couples
Linda
Séjour de 5 nuits en juillet 2018
Réponse de Mohamed le 14 août 2018
Dear Linda,
Thank you for choosing Steigenberger Makadi as your holiday destination.
My team and I would also like to thank you for your valued feedback.
We are extremely committed to deliver the perfect holiday experience for each and every guest and are so pleased, that you enjoyed your stay here with us and would also like to thank you for your wonderful comment.
We very much hope to have the pleasure to welcome you back again soon.
Best Regards
Ayman Anis,
Hotel Manager
10/10 Excellent
David, Surrey, UK
19 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 7 nuits en avril 2018
10/10 Excellent
Voyageur vérifié
9 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Steigenberger Makada - Adults only
Voyageur vérifié
6/10 Satisfaisant
Bigle, Schweiz
5 avr. 2018
Les points forts : Personnel et service
Shabby chic
Bigle
Séjour de 8 nuits en mars 2018
8/10 Bien
Voyageur vérifié
20 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meerseite ist nicht Meerblick
Voyageur vérifié
Séjour de 7 nuits en mars 2018
8/10 Bien
Voyageur vérifié
16 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en février 2018
10/10 Excellent
Friedeborg, wiesbaden
23 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel mit Golfplatz
Friedeborg
Séjour de 9 nuits en janvier 2018
Réponse de Gabrielle le 31 janv. 2018
Sehr geehrter Herr Friedeborg,
vielen Dank dass Sie Ihren Urlaub bei uns im Hotel verbracht haben.
Wir freuen uns sehr ueber Ihr gutes Feedback.
Vielen Dank fuer Ihren netten Worte an unser Service Personal sowie an das Hotelmangement.
Wir wuerden uns sehr freuen Sie bald wieder bei uns im Steigenberger Makadi Hotel begruessen zu duerfen.
Mit freundlichen Gruessen
Gabrielle Horvath
Guest Relation Officer
8/10 Bien
Voyageur vérifié
4 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en août 2017
8/10 Bien
Rafeek
6 juin 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rafeek
Séjour de 1 nuit en juin 2017
Dear Mr. Rafeek,
Thank you very much for sharing your experience with the other guests and thank you so much for your kind feedback.
we are so pleased you honored our property and shall be waiting for your next visit.
we are sorry if you met some inconveniences during your stay and we promise that we shall work on any issue did not meet your expectations.
once again, thank you so much.
Ayman Anis
Hotel Manager
10/10 Excellent
Sigrid, Norway
21 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service, again!
Sigrid
Réponse de STGB le 7 mai 2018
Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are pleased to read that you enjoyed your stay with us. We are so glad that the service we provided met your expectations. We all work exceptionally hard to ensure our guests have maximum satisfaction every day, we will also continue to do our best for our guests. We are looking forward to welcome you again here! Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
10/10 Excellent
Laura
18 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Laura
Dear Ms Laura,
Thank you very much that you took the time to share your holiday feedback with us. We are pleased to read that you enjoyed your stay with us. We are so glad that the service we provided met your expectations. We all work exceptionally hard to ensure our guests have maximum satisfaction every day, we will also continue to do our best for our guests. We are looking forward to welcome you again here!
Sunny greetings from Steigenberger Makadi.
Mohamed Elsayed Hotel Manager
8/10 Bien
Willy, Cairo
18 avr. 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel and friendly staff
Willy
Réponse de Mohamed Elsayed Hotel Manager le 21 avr. 2017
Dear sir,
we do thank you so much for your kind review. we hope you have really enjoyed your stay with us.
we shall put your notes which might be negative in consideration and we shall work hard to improve any inconveniences.
once again, thank you very much.
10/10 Excellent
Nina, Frankfurt
31 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wunderschönes Hotel mit herausragendem Service
Nina
Réponse de STGB le 5 avr. 2017
Liebe Nina,
Wir müchten uns bedanken das Sie sich die zeit genommen haben um uns Ihre Urlabsereignisse mit uns zuteilen.
Es ist uns eine freude das Sie sich für das Steigenbereger Makadi als Ihr Urlaubsziel entschieden haben,um so mehr freut es uns zu lesen das Ihren aufenthalt bei uns genossen haben.
Wir freuen uns das unsere service leistungen Ihre erwatungen entsprochen haben.
Wir freuen uns darauf, Sie wieder hier begrüßen zu dürfen!
Sonnige Grüße aus dem Steigenberger Makadi,
Mohamed Elsayed
Hotel Manager
10/10 Excellent
Voyageur vérifié
28 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ren afslapning
Voyageur vérifié
Réponse de General Manager le 5 mars 2017
Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are pleased to read that you enjoyed your stay with us. We are so glad that the service we provided met your expectations. We all work exceptionally hard to ensure our guests have maximum satisfaction every day, we will also continue to do our best for our guests.
We are looking forward to welcome you again here!
Sunny greetings from Steigenberger Makadi.
Mohamed Elsayed
Hotel Manager
6/10 Satisfaisant
Salwa, Egypt
23 sept. 2016
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Boutique Hotel
Salwa
Réponse de Mohamed Elsayed Hotel Manager le 9 oct. 2016
Dear Salwa!
Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations.
We would like to inform you that we are working to improve our service every day.
II would be our pleasure to welcome you again so that we can see the improvement.
Sunny greetings from Steigenberger Makadi.
Mohamed Elsayed Hotel Manager
10/10 Excellent
Voyageur vérifié
14 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best stay
Voyageur vérifié
Réponse de Mohamed Elsayed Hotel Manager le 9 oct. 2016
Dear Guest!
Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations.
We would like to inform you that we are working to improve our service every day. Every one our hour we have bus fron/to the beach. Also you can use a golf car.
II would be our pleasure to welcome you again so that we can see the improvement.
Sunny greetings from Steigenberger Makadi.
Mohamed Elsayed Hotel Manager
10/10 Excellent
Ahmed
22 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmed
Réponse de General Manager le 12 oct. 2016
Dear Ahmed!
Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward to welcome you again here!
Sunny greetings from Steigenberger Makadi.
Mohamed Elsayed Hotel Manager
8/10 Bien
Voyageur vérifié
16 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rooms and facilities
Voyageur vérifié
Réponse de Ayman le 20 juil. 2016
Dear Sir,
Thank you very much for your good self and for your great feedback. we have been honored with your visit and so grateful for your kind praise. we hope to see your good self soon.
8/10 Bien
Sherif, Cairo
14 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice week in STGB Makadi
Sherif
Dear Mr. Sherif,
we thank your good self for your visit and very grateful for your kind feedback. we have been honored with your stay in our property. regarding the WIFI, we would like to affirm that free WIFI in the hotel with a limited speed but we have also a WIFI service with higher speed against charge. we wish you all the best and wish to see you again in our property soon.
10/10 Excellent
Rene, Schweiz
13 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wir kommen wieder
Rene
Réponse de General Manager le 12 oct. 2016
Lieber Rene! Vielen Dank für Ihren Aufenthalt im Steigenberger und dass Sie sich die Zeit genommen haben, uns Ihr positives Feedback zu geben. Wir freuen uns sehr, dass Sie sich bei uns im Hause rundum wohlgefühlt haben und wir zu Ihrer Erholung beitragen konnten. Wir möchten Sie darüber informieren, dass wir täglich daran arbeiten, unseren Service zu verbessern.
Wir würde uns freuen, Sie wieder begrüßen zu dürfen!
Mit freundlichen Grüßen, Mohamed El Sayed Hotel Manager
8/10 Bien
André, Berlin
5 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gutes Hotel, freundliches Personal
André
Réponse de Mohamed El Sayed Hotel Manager le 10 oct. 2016
Lieber André!
Es freut uns, dass Sie sich für Ihren Urlaub unser Hotel ausgesucht haben doch umso mehr sind wir erfreut zu lesen, dass wir Sie mit unserem Service vollsten Zufrieden stellen konnten.
Wir würden uns freuen Sie erneut bei uns begrüßen zu dürfen.
Sonnige Grüße aus der Makadi Bay,
Mohamed El Sayed
Hotel Manager
10/10 Excellent
Voyageur vérifié
16 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing resort
Voyageur vérifié
Réponse de Ayman le 20 juil. 2016
Dear Sir,
we have been honored with your visit and so grateful for your kind feedback. we wish your good self all the best and wish to see you in our property soon.