Plage privée, chaises longues, parasols, serviettes de plage
Vérifier la disponibilité

Avis sur LABRANDA Club Makadi

4 out of 5
LABRANDA Club Makadi
34 KM, Hurghada Safaga Road, Makadi Bay, Hurghada

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 45 avis sur 109." "
Note des voyageurs de 8 (Bien), d’après 38 avis sur 109." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 109." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 109." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 109." "

8,2/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sandrine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel magnifique tout est top sauf pour moi l'endroit qui est hors de la ville sinon rien a reprocher buffet immense et choix énorme propreté impeccable et personnel très gentil et serviable mérite 5 étoiles
Séjour de 14 nuits en mars 2023
Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Sandrine,thank you for choosing our hotel!We are proud that you enjoyed your stay with us so much and especially liked the staff!it was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotels and the entire Team

10/10 Excellent

Nathalie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbes vacances
Labranda club makadi pourquoi finir l'année c'est le top. Un reveillon d'exception au bord de la piscine. L'hotel est super bien situé (les pieds dans l'eau), propre, la piscine chauffée à 28. Nourriture excellente. Le +++ : le personnel toujours attentionné et souriant. Bref une très bonne adresse à Hurghada
Séjour de 12 nuits en décembre 2022
Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Nathalie,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much and especially liked the pool, the food and the staff! We will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mon hôtel préféré
Très bon hôtel pour passer de belles vacances. Service impeccable, personnel au top. Hotel de bonne taille avec accès direct à la plage. Chambres spacieuses. Très grande piscine. Tout est là et fait pour passer un bon séjour.
Séjour de 13 nuits en mars 2022

8/10 Bien

Crystal, Montréal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
La plage est belle et la mer superble. Animation présente et divertisante. Les chambres étaient belles. Propreté des chambres est bonne. Seul inc, le personnel de la récdption était terrible.
Séjour de 12 nuits en novembre 2020
Réponse de Labranda Club le 18 déc. 2020
Dear Guest, Thank you very much for your very review on Expedia of your recent holiday with us at Labranda Club Makadi. We are glad that you enjoyed our beach and sea, entertainment and service. We are very sorry that your holiday spent in our hotel didn’t meet all your expectations Thank you for your comments about reception desk. We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. It was our pleasure to host your vacation and we are looking forward to welcoming you back soon. Sincerely, Hedi Ben Aissa Cluster General Manager and the entire Team

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bel hôtel, un peu vieillissant mais tres bien tenu et qui a remplacé le plastique par des matières recyclables ( gobelets, pailles, sacs etc). Equipe d'animation au top, bonne literie. Nourriture variée. La langue française commence a être, timidement, parlé au niveau du personnel de l'accueil. A prestation égale, chaque vacancier sera satisfait ou pas selon ce quil s'attend a avoir pour un 4 étoiles aux normes locales, . Une vue sur la mer à vous couper le souffle mais se munir quand même de chaussures aquatiques (cailloux, rochers coupants ...) pour les excursions que propose l'hôtel via le prestataire FTI , MEETING POINT , ne pas hésiter à regarder la concurrence avec les prix que l'on peut trouver sur internet ( prestation égale bien sûr) et si vous payer pour visiter les trois pyramides de Gizeh cela ne veut pas dire 15 mn par pyramide (2 au lieu de 3) et 20 mn le Sphinx , le reste de temps en shopping " imposé " dans des bazars "amis". Pour ma 2e visite dans cet établissement, jai noté l effort fourni ainsi que les points a améliorer. Le médecin de l'hôtel vous facturera 80 € la consultation et 150 € avec ordonnance ....Evitez donc de tomber malade ou emporter une bonne grosse trousse à pharmacie, et n'oubliez pas de demander un justificatif pour votre assurance et mutuelle en France. Dans l ensemble c'était un sejour agréable.
Séjour de 12 nuits en juillet 2019
Réponse de General Manager le 9 août 2019
sunny greetings from the Makadi Bay and thank you very much for your time and positive feedback on Expedia. We are very delighted that you had a nice and enjoyable time in our hotel and that you were especially satisfied with our restaurants and the cleanliness. The guest satisfaction is our main goal. It would be a pleasure for us to welcome you soon in Labranda Club Makadi for another vacation with us again. We wish you all the best! sincerely, Ahmed Roushdy Hotel Manager

10/10 Excellent

Jaafar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en avril 2019
Réponse de GR le 13 avr. 2019
Dear Mr. Jaafar, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Labranda Club Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! Once again we would like to thank you for your feedback and hope to see you soon in Labranda Club Makadi. With best regards, Sincerely, Ahmed Roushdy Hotel Manager

8/10 Bien

Maïlys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de GR le 6 mars 2019
Dear Guests; Thank you very much for having taken the time to share your feedback following your recent stay at Labranda Club Makadi. We are delighted to read that you enjoyed your holiday and looking forward to welcoming you for another pleasant vacation with us. With best regards, Sincerely, Ahmed Roushdy Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pour pensionnés.Propre.trop calme.ennuyeux
C'è 1 Kids Club.mancano giochi per bambini in piscina.La spiaggia è bella,animazione buona.Pulito e buon cibo.Si mangia un po' meglio alle 12:00.Le pizze sono molto buone.La piscina poco scaldata a dicembre.Sarebbe meglio un po' più calda.3 tipi di cocktail (non molto) alcol si Paga dopo mezzanotte.Tennis, ping-pong, Biliardo gratis.La discoteca è buona il DJ è buono.2 ristoranti a la carte.Al Burgerhouse gli Hamburger sono buoni.Coni di gelato gratis.La reception è a 2 km dalla strada troppo lontano per ottenere 1 taxi. Wi-Fi gratuito non molto buono ma funziona.a 36km dal centro. Hotel pour pensionnés.On y trouve beaucoup de vieux pensionnés trop calme on s'y ennuye.Pas de jeux dans les piscines pour enfants il y a 1 Kids Club.Plage ok pas de sable dans la mère (rive) animation moyenne.Nourriture propre bonne mais comme dans tout l'Égypte proposent toujours les mêmes choses et recyclent trop la nourriture.On mange un peu mieux à 12:00.Les pizzas sont bonnes.La piscine trop froide au mois de Décembre.Il faudrait 1 peu plus chaude.seuls 3 choix de cocktails.alcool payant après minuit.Tennis,ping-pong,billiard gratuit.la discothèque est bien le dj est bon.Manque souvent eau chaude matin et au soir.Le chambres sont nettoyés trop tard parfois à 17:00 pas encore nettoyés.2 Restaurants à la carte.Au burgerHouse les Hamburgers sont bons.Cornet de glace gratuit.la réception se trouve à 2Km de la route trop loin pour aller chercher 1 Taxi.Wi-Fi pas très bon.
Séjour de 12 nuits en décembre 2018
Réponse de GM le 18 févr. 2019
Dear Guests, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Labranda Club Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! Once again we would like to thank you for your feedback and hope to see you soon in Labranda Club Makadi. With best regards, Sincerely, Ahmed Roushdy Hotel Manager

8/10 Bien

Thierry

Les points forts : Propreté et personnel et service
Club avec animations toute la journée et spectacle le soir. Restauration très correcte et assez variée. Formule all inclusive. Chambres nécessiteraient un peu de rénovation. Wifi déplorable. Ne marche qu â la réception et encore très mal.tarifs des taxis au départ de l hotel prohibitifs.
Séjour de 4 nuits en décembre 2018
Réponse de GM le 17 févr. 2019
Dear Mr. Thierry, thank you for your comment and review about our hotel. With pleasure we are forwarded your comments to our departments as catch better results. It was for us an pleasure, to welcome you in Labranda Club Makadi. We are looking forward for your next visit. Sincerely, Ahmed Roushdy General Manager

8/10 Bien

giacomo

Voyage en couple
Les points forts : Propreté et personnel et service
Buon rapporto qualità/prezzo
Séjour de 7 nuits en avril 2024
Réponse de LABRANDA Club Makadi le 5 mai 2024
Dear Giacomo,thank you for choosing our Hotel and for sharing your experience with us; we will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

6/10 Satisfaisant

Barry

Les points forts : Propreté et personnel et service
Séjour de 8 nuits en janvier 2024
Réponse de Management le 27 janv. 2024
Dear Barry, thank you for choosing our Hotel and for sharing your Feedback!We are sorry that we could not reach your expectations!We will do our best to improve our services always!We hope that you give us a second chance!Best regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Bien

Paolo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Management le 27 janv. 2024
Dear Paola,thank you for choosing our Hotel!Thank you very much for your good review! We are always happy and proud to hear, that our Guests spend an amazing time with us!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

4/10 Médiocre

Soultana

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Our room was in need of renovation. New Year's Eve was chaotic, we had to run for so long with plates on our hands for us and the kids to a huge buffet. In the end we didn't eat anything. The worst thing was that we all got gastroenteritis. It must have been the food or the water there. The hotel does not offer any excursions. There is only one cab driver there who wants to rip off the guests. Stay away better frm these kind of hotels.
Séjour de 8 nuits en décembre 2023
Réponse de Management le 27 janv. 2024
Dear Soultana,thank you for choosing our hotel and for sharing your experience afterwards!We are sorry that you experience with us was not as expected!We will take immediate action regarding the mentioned points!It was a pleasure to be your host and we hope that you can give us a second chance!Best regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

6/10 Satisfaisant

Luis

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 6 nuits en décembre 2023
Réponse de Management le 27 janv. 2024
Dear Luis,thank you for choosing our hotel!We are sorry that we could not reach your expectations!We are always working, to improve our services!We hope that you can give us a second chance!Best regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Bien

Markus

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Klein aber fein.
Séjour de 8 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Luigi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siamo stati accolti sin dall’inizio con tanta disponibilità e cordialità… tutto il personale si è sempre dimostrato sorridente e affabile… la cucina davvero ottima e soprattutto la colazione superlativa … hai l’imbarazzo della scelta… mi mancheranno i pancakes espressi e le spremute fatte al momento.. abbiamo passato 3 gg di totale relax senza alcun problema.. il responsabile del ristorante ha accolto ogni nostra richiesta con tanto amore… è davvero bello vedere come tutto lo staff di faccia in 4 per dare il meglio ai suoi ospiti… sono stato in altri resort 5stelle ma nessuno è paragonabile a questo per la passione che ogni persona che ci lavora mette a disposizione dei clienti. LABRANDA CLUB una garanzia. Un abbraccio a tutti :)
Séjour de 3 nuits en septembre 2023

8/10 Bien

Safia

Voyage en groupe
Les points forts : Personnel et service et équipements
The rooms given to us at first were not up to standard, we then changed to rooms that were much better. The WIFI does not work and the food is decent. The staff are incredible which made the experience 10 times better.
Séjour de 6 nuits en juillet 2023
Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Safia,thank you for choosing our hotel!We are happy that you liked the food and the staff so much! Regarding the wifi we will take action!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful stay in labranda club makadi
Really it was a wounderful stay,very nice sandy beach,well maintained resort.very active and polite staff…cleaned room every day….highly recommended
Séjour de 4 nuits en mai 2023
Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Guest,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much and especially liked the staff, the cleanliness, the room and the hotel in general so much!it was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 Excellent

emad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
outstanding stay in labranda club makadi
Amazing stay exceeds my expectations,clean room,well maintained …very nice beach,tasty variant food suitable for every one…..highly recommended
Séjour de 4 nuits en mai 2023
Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Emad,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much and especially liked the beach, the food, the room and the staff!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 Excellent

Ema

Réponse de LABRANDA Club Makadi le 20 août 2023
Dear Ema,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 Bien

CHAD

Voyage en famille
Les points forts : Propreté et personnel et service
The property was decent, it’s definitely getting a little bit of wear, but the staff was great, and so was the food. The rooms were clean, and decent. It was more geared for a older crowd
Séjour de 7 nuits en novembre 2022

10/10 Excellent

Bruno

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, with private beach, a small sand island reachable by a short swim. Huge swimming pool (could be deeper, max is 1,60 which is not ideal to dive). Unlimited food, with a rich variety, bar only serve a specific list of alcoholic drinks, but actually they’re not that bad. A la carte restaurants are really bad, they failed to recreate gastronomy of this themed restaurants. Buffet restaurant is way better, they also have themed dinner (eg Spanish, Slavic…). Rooms are comfortable, equipped with the necessary amenities. If you’re a smoker, buy some cigarets packs before because they will charge you twice the price you’d pay in Cairo. The entertaining team is really catchy and there’s a lot of activities for those who want to have some fun in the pool or the beach. Overall, the staff is kind and helpful, but unfortunately there are a lot of tour sellers there, even around the pool, they are a bit persevering, but polite. A bar open until 3:00 would be funnier.
Séjour de 3 nuits en novembre 2022

2/10 Horrible

Heba

Séjour de 5 nuits en octobre 2022

10/10 Excellent

Tarek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Yossr

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Bad customer service
Three days of my trip waiting to solve the A/c problem alot of calls with alot of no response After three days i go to the reception at 4am that I can't sleep from the A/c which give as hot air
Séjour de 5 nuits en octobre 2022

8/10 Bien

SAMIR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good experience
The hotel is lovely and comfortable with lots of activities for kids and adults.
Séjour de 4 nuits en septembre 2022

10/10 Excellent

Sylvia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is friendly, the animation / entertainment team is great, the food is amazing and the activities and excursions are nice and well priced. I would definitely go again.
Séjour de 13 nuits en mai 2022

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en avril 2022

8/10 Bien

Maria Dolores

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Es un hotel comodo con bastantes cosas para hacer y buenos servicios relacion calidad precio, por la noche hay varios restaurantes a los que puedes optar para cenar que estan muy bien
Séjour de 4 nuits en avril 2022

10/10 Excellent

Ana Belen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2022

8/10 Bien

Olivia Marie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2022

6/10 Satisfaisant

Eman

Séjour de 5 nuits en septembre 2021

8/10 Bien

Mahmoud

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021

2/10 Horrible

Mazin Mohamad, Heliopolis

Séjour de 6 nuits en août 2021

10/10 Excellent

Mohamad

Séjour de 6 nuits en août 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Enjoyable Stay
Friendly atmosphere, nice place.
Séjour de 6 nuits en août 2021

8/10 Bien

Hatem

Séjour de 3 nuits en août 2021

10/10 Excellent

Adel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was beautiful and delicious! So many options! The waitstaff was attentive and polite! We had an amazing time!!!
Séjour de 5 nuits en août 2021

10/10 Excellent

Ahmed

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2021

4/10 Médiocre

taymor

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Slitet hotell och dåligt städat men hjälpsam pesonal i receptionen.
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Amira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Disappointing service and amenities. Room service took 30 minutes to cook a cheeseburger and another 35 minutes for a pizza on a different day. The house cleaning wouldn't answer the phone and didn't fix the lack of hot water issue. The gym is very small with only 1 treadmill and old equipment that doesn't have numbers on the weights. Location of the resort is isolated, its a 30 minute drive to another restaurant.
Séjour de 3 nuits en décembre 2020
Réponse de Labranda le 4 janv. 2021
Dear guest, Thank you for taking time and giving the feedback. We are very sorry that your holiday spent in our hotel didn’t meet your expectations. We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. Kindly we would like to inform you, that we do have in house our guest relation and as well your tour rep which are available to notice your comments and give a successful help for each guest. We hope sincerely to see you again in Labranda Club Makadi. With best regards, Hedi Ben Aissa Cluster General Manager and the entire Team

10/10 Excellent

Mahmoud

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2020
Réponse de Labranda le 4 janv. 2021
Dear Mr Mahmoud, Thank you very much for choosing Labranda Club Makadi and for taking time to share your positive feedback! Your opinion is very important for us. We are glad to know that you satisfied with our service and spent great time with us. Looking forward to meet you again in our hotel. Best Regards and Happy New Year! Hedi Ben Aissa Cluster General Manager end the entire team

8/10 Bien

mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2020
Réponse de Labranda le 18 déc. 2020
Dear Mr. Mohamed, Thank you very much for your very positive rating on Expedia of your recent holiday with us at Labranda Club Makadi. We are glad to know that you enjoyed your vacation with us. It was our pleasure to host you and we are looking forward to welcoming you back soon. Sincerely, Hedi Ben Aissa Cluster General Manager and the entire Team

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply Incredible
This place was the best. As the 4 star property was closed, we were upgraded to their adjacent 5 star property. From the perfect room to the welcoming staff and the relaxing and beautiful atmosphere, everything was incredible. Thank you!
Séjour de 1 nuit en novembre 2020
Réponse de Labranda le 18 déc. 2020
Dear Mr.Daniel, Thank you so much for taking your valuable time to write your opinion about the lovely Labranda and share them with all the other people who follows those reviews. You gave a light for the one who looking for a hotel for their holiday. We forward this positive comment with all our department heads and the Entertainment team as well. We are really looking forward to welcome you again very soon. Best regards, Hedi Ben Aissa Cluster General Manager and the entire Team

8/10 Bien

Raju

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ingen Wi-Fi i rummet ..
Séjour de 10 nuits en octobre 2020

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
i like it
it was good stay overall i would like to try it again
Séjour de 3 nuits en octobre 2020
Réponse de Response on Review Pro le 2 nov. 2020
Dear Mr. Joseph, Firstly, we would like to thank you for taking the time and share a lovely feedback on Expedia after your holiday in our neighbor hotel Labranda Royal Makadi. We are very glad to know that your expectations from holiday were satisfied by our service and facilities. We would like to welcome you in Labranda Hotels again. We are always ready to do our best to make your holiday unforgettable. Best regards, Hedi Ben Aissa Cluster General Manager and the entire Team

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Personnel et service
•Staff of reception, restaurant, housekeeping and animation are very friendly and helpful especially Ahmed Ibrahim in reception, Essam in animation and Osama in the open buffet restaurant. •The food is not suitable for a 4-star hotel, some breakfast items are poor in quality and variety like cheeses, bakery is very good and service too. •The beach is beautiful, but it lacks a warning to the guest not to pick stones from the seabed and throw it on the beach because of the danger involved. • The only negative comment would be on the old rooms, shabby furniture and frosty appliances such as the minibar .
Séjour de 7 nuits en septembre 2020
Réponse de Response on Expedia group le 2 nov. 2020
Dear Guest, We thank you for you sincere feedback. We are really glad that you enjoyed many things in our hotel. Every day our entire team works hard to ensure that every moment of your vacation is filled with incredible pleasure and comfort. We are also very sorry that you had moments which upset you. We made all the necessary conclusions for ourselves be reading your message. Any criticism helps us to get better. So we really hope that one day you will still give us a chance and your next visit will bring you only pleasure. See you soon! Best regards, Hedi Ben Aissa Cluster General Manager and the entire Team

2/10 Horrible

mina

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
used to be good but no more
worst place ever
Séjour de 3 nuits en septembre 2020
Réponse de Response on Review Pro le 2 nov. 2020
Dear Mr. Mina, The feedback of all our guests is very important for us, thought we sincerely regret to read about your dissatisfaction hereby. We kindly would like to inform you that you can always contact the Guest Relation or Reception desk in case of any questions or problems during your stay, in order to solve any problem as quick and convenient as possible. We truly regret to read that our hotel has not have an opportunity to assist you. The opinions and comments of all our guests are vital for us in order to overlook our services and to see if and where we can improve our services, we will share your comment with our management, though for the future we advice you to share your dissatisfaction on the spot. Despite reading otherwise, we hope to welcome you again at Labranda Club Makadi, in order to convince you of our services and for you to spend a lovely holiday. Sincerely, Hedi Ben Aissa Cluster General Manager and the entire Team