Dear Rock Star,First of all, we would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We love to know firsthand the feelings of our guests to keep improving day by day and keep the motivation to the maximum. It is a real pleasure to know that you had such a pleasant stay and that you enjoyed our breakfasts as well as your welcome by our band. We really appreciate your positive comments, and we are glad that your overall experience exceeded your expectations. We assure you that we will pass on your comments to the entire team, they will be delighted to hear from you! We look forward to welcoming you back very soon. We wish you all the best,Star Service

Dear Rock Star,Thank you so much for sharing such a positive review after your experience at Hard Rock Hotel Madrid.We are very happy that you were able to experience an unforgettable experience and that our whole band was part of it. We love to know that our team gives their best to exceed the expectations of our guests.We look forward to welcoming you back very soon for more memorable experiences!Yours sincerely,Star Service

Dear Rock Star,First of all, we would like to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole gang is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are glad to have achieved it. For us it has been a pleasure to have you as a guest, we look forward to seeing you soon! Yours sincerely,Star Service

Dear Martin, We would like to thank you for taking the time to give us such a high rating about your experience at Hard Rock Hotel Madrid. All our team appreciates such a good score and we are very happy that you were able to enjoy the experience in the best possible way, that is our main goal. It has been a pleasure to have you as a guest and we hope to welcome you back very soon. Yours sincerely,Star Service

Dear David,Thank you for your kind words and feedback. We are thrilled to hear that you had a wonderful experience during your stay with us. Our main goal is to ensure that all our guests leave with the feeling of having had a memorable experience and we are proud to know that we have achieved this. I would like to express my gratitude for your valuation, and I want you to know that it was a real pleasure for the whole team to have you with us, we hope to see you again very soon and make your next visit a memorable experience! Best regards,Star Service

Dear Sarah,First of all, we would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We love to know first-hand the feelings of our guests in order to keep improving daily and to keep motivation at its peak.We are glad to know that you had such a pleasant stay, we work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. I assure you that I will pass your comments to the whole band, they will be delighted to hear them!We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!All the best,Star Service.

Dear Sebastien,Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We love to know first-hand the feelings of our guests in order to keep improving daily and to keep motivation at its peak.It is a real pleasure to know that you had such a pleasant stay. We really appreciate your positive valuation, and we are glad that your overall experience was satisfactory. We work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff.I assure you that I will pass your comments to the whole band, they will be delighted to hear them! We look forward to welcoming you back very soon. All the best, Guest Experience Team

Dear Lionel, We would love to thank you for taking the time to write such nice words about your experience in Hard Rock Hotel Madrid. We are so grateful to receive this great score in our facilities and services and we will make sure to let our team know about it, they will be delighted to receive your review.We are looking forward to seeing you back in the future. Best regards, Guest Experience Team

Dear Thomas,Thank you very much for taking the time to share with us this positive review of your stay at Hard Rock Hotel Madrid.We are glad to hear that you had such a pleasant stay. Our main goal is to ensure that all our guests leave with the feeling of having had a memorable experience and we are proud to know that we have achieved this.We look forward to welcoming you back very soon!Kind regards,Guest Experience Team

Dear, Chrisly: Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. It is a real pleasure to know that you had such a pleasant stay and you really enjoyed our facilities (parking, pool, room amenities...). We work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. On the other hand, we sincerely apologize for the long delay at the rooftop and about the noise of the hallway music.We appreciate your comments, so that we can continue learning from our mistakes and improve our service.We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!All the best,Guest Experience Team.

Dear Sebastien,Firstly, I would like to thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital and for taking the time to share your impressions with us. We love to know first-hand the feelings of our guests in order to keep improving daily and to keep motivation at its peak.It is a real pleasure to know that you had such a pleasant stay, we work every day to offer services with the highest quality standards and we are delighted to discover that we are achieving this thanks to the efforts of all our staff. I assure you that I will pass your comments to the whole band, they will be delighted to hear them!We look forward to welcoming you back very soon, I assure you that we will do our best to provide you with a memorable experience!Kind Regards,Javier Polo,General Manager.

Dear Daniel,Thank you very much for leaving us this positive review after staying at Hard Rock Hotel Madrid.You don't know how happy we are to know that you were able to spend some pleasant days in the capital and discover the most touristic places in Madrid thanks to our location.We hope to see you again very soon!All the best,Ricardo del Alcázar,Acting General Manager.

Dear Jean,Thank you very much for taking a few minutes of your time to share with us this review after your visit to Hard Rock Hotel Madrid.We are very happy to hear that you had a good stay. All of us in the band work passionately to deliver an unforgettable experience and with this review we can see that we are doing it right.We look forward to welcoming you back soon!Best regards,Ricardo del Alcázar,Acting General Manager.

Estimada Myriam,Muchas gracias por dedicar su valioso tiempo a dedicarnos estas amables palabras después de haber visitado Hard Rock Hotel Madrid.Nos alegramos de saber que le gustaron nuestras instalaciones, al igual que un buen servicio y restaurante. Trabajamos día a día para hacer que nuestros huéspedes tengan una experiencia inolvidable.Sin embargo, lamentamos escuchar que le haya parecido insuficiente el espacio. Le aseguro que tendremos en cuenta sus palabras para poder seguir mejorando día a día y, de este modo, asegurarnos de brindar una estancia óptima a todos nuestros huéspedes.¡Esperamos volver a verla muy pronto!Atentamente,Ricardo del AlcázarActing General Manager

Dear Benjamin, Thank you very much for your visit and for sharing with us your feelings after your visit to Hard Rock Hotel Madrid. We are delighted to read that you enjoyed the ambiance as well as the facilities and design. Every detail has been taken care of to make you feel like a real rock star. Therefore, we are very happy to know, thanks to your words, that we are succeeding. We look forward to welcoming you back very soon! Sincerely yours, Raul Palomo, General Manager.

Dear guest, Thank you very much for choosing Hard Rock Hotel Madrid for your stay during your visit to the city. The whole band was proud to be your hosts and to do our bit to make your stay a memorable experience. It is a pleasure to read your kind words and to know that you enjoyed so much our facilities, services and, above all, the good attention of all the staff. We hope this was just one of many stories to live together! All the best, Raúl Palomo. General Manager.

Dear Meline, Thank you very much for choosing Hard Rock Hotel Madrid during your stay in the capital. We are very pleased with your words regarding our facilities and service, we work with great effort to make you live unique experiences and offer you the highest quality standards. Please do not hesitate to share your words with the whole team. As hosts our main objective is your satisfaction, for this reason we regret not having met your expectations 100% during your stay. Our guests are the main reference to know our performance and to implement improvements, so I would like to thank you for your suggestions, It has been a pleasure to have you as a guest and we hope to see you again very soon in your new home in Madrid. Sincerely, Raúl Palomo General Manager.

Dear Patrick, First of all I would like to thank you for taking the valuable time to share with us this constructive review of your stay at Hard Rock Hotel Madrid. Knowing the feelings of our guests helps us to continue to improve on a daily basis. While we are glad to hear that you enjoyed many aspects of your stay, we are not entirely satisfied that we did not meet your expectations 100%. We currently do not offer buffet style breakfast to minimise the risk of COVID-19 infection for our guests. We apologise for any inconvenience this may have caused you. On the other hand, in relation to your suggestions about our prices, our recommendation is to always book directly to avoid this type of problem. We are sorry that you had a negative experience in this regard, we will work on this so that it does not happen again. We look forward to welcoming you back very soon! All the best, Raúl Palomo. General Manager.

Dear Maud, Thank you very much for choosing to share such a positive review of your stay at Hard Rock Hotel Madrid. We are truly proud that every detail of the hotel exceeded your expectations and that you were able to enjoy such a pleasant stay. We work to make you feel at home by offering the highest standards of quality and we couldn't be happier to discover that we were able to achieve that on this occasion. It was a pleasure to have you as a guest and we hope to have the opportunity to see you again very soon! All the best, Raúl Palomo General Manager.

Dear Pierre, First, we would like to thank you for taking the time to share with us such a nice feedback. We really appreciate it. We are delighted to learn that you had a great experience at Hard Rock Hotel Madrid. Look forward to welcoming you back soon! All the best, Raúl Palomo. General Manager.

Dear Yamilis,Thank you very much for choosing us and for sharing your experience at Hard Rock Hotel Madrid. We are very thankful for your amazing feedback, and we will take it into account to keep offering a high-quality service. It was a pleasure to have you with us, and we hope to see you again very soon.Kind regards,Star Service

Dear Rock Star,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid. We hope that you could have an enjoyable time in the city.We are happy to know that you had a pleasant stay with us and could enjoy our facilities, as well as our amazing food and the ttention from the staff. The whole team works hard to bring memorable experiences so we are happy to know that we have achieved it.It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards, Star Service.

Dear Rock Star,Thank you for taking your time to rate your stay at Hard Rock Hotel Madrid. We are happy to know that you had a pleasant stay with us. The whole team works hard to bring memorable experiences and we are happy to know that we have achieved it.It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards, Star Service

Dear Rock Star,Thank you very much for choosing Hard Rock Hotel Madrid and for taking the time to review your stay with us.The entire team works really hard to give memorable expriences, therefore we are very thankful for your amazing feedback. We will keep doing our best to offer a high-quality service, and we hope to see you again very soon for another unforgettable stay.Thank you again. Kind regards,Star Service

Estimado Sergio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Valoramos mucho sus comentarios y tendremos en cuenta sus sugerencias para mejorar. Fue un placer tenerle con nosotros y esperamos verle de nuevo muy pronto para otra experiencia memorable. Muchas gracias de nuevo.Atentamente,Star Service

Dear Katherine, Thank you for taking your time to evluate your stay at Hard Rock Hotel Madrid. We hope that you could enjoy your time in the city.We are pleased to know that our facilities, as well as our servfices. The whole band works hard to bring memorable experiences, so we are happy we were able to.On the other hand, we take note about the gastronomic options and will go to the respective department. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service

Dear Andrzej,Thank you so much for choosing Hard Rock Hotel Madrid and for taking the time to share such an amazing review.We really value your feedback and your satisfaction is our greatest reward, therefre we are really pleased to rad that we managed to meet you expectations. We will keep working hard to keep our standards high. We hope to see you again soon for another memorable experience.Kind regards,Star Service

Dear Erica,Thank you very much for choosing us and for reviewing your experience with such a positive score. We are very pleased to read that you enjoyed the hotel's facilities and had an amazing stay. We really value your opinion and will do our best to maintain our quality standards high. We hope to see you really soon for another memorable experience.Kind regards,Star Service

Dear Erica,Thank you very much for choosing us and for your kind words. We are very pleased to read that you enjoyed the hotel's services and appreciated our staff's effort.Your satisfaction is our greatest reward and it motivates us to keep improving.We hope to see you really soon for another memorable experience.Kind regards,Star Service

Dear Eduardo, Thank you very much for choosing Hard Rock Hotel Madrid to spend a few nights in the capital. We are very pleased to read you had a memorable experience and liked the hotel's facilities and location.We really value your opinion and will do our best to keep improving.Thank you again, we hope to see you again really soon. Kind regards,Star Service

Dear Rock Star,Thank you for choosing Hard Rock Hotel Madrid to spend a few nights in the capital. We are extremely thankful for your score and we will keep doing our best to offer and excellent service. We hope to see you again very soon for another memorable expreince.It was a pleasure to have you with us.Kind rgeards,Star Service

Estimado Giorgio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Toda la banda se siente muy agradecida de haber recibido tan buena puntuación. Nuestro principal objetivo es poder hacer de su estancia una experiencia memorable y nos alegra haberlo conseguido.Para nosotros ha sido todo un placer tenerle como huésped, ¡Le esperamos pronto! Atentamente,Star Service

Dear Ivan, Thank you for taking your time to evaluate your time at Hard Rock Hotel Madrid. We hope that you could enjoy the failities as well as our services. Regarding your comments about the display of the room, we understand that the style is not of everyones liking. Do not doubt that we will take your comments into account and will be recieved to the respectivce deparment.Dispite this we hope that you could give us a asecond chance to show you our greatest standards of quality.Kind regards, Star Service.

Dear Niursy,Thank you very much for sharing with us such a positive review of your stay at Hard Rock Hotel Madrid.You don't know how happy we are to read that everything was up to your expectations and that you had a memorable experience. We like to take care of every detail to ensure that we are providing the highest quality service to all our guests, so your satisfaction is our greatest reward.We would love to see you again very soon!Yours sincerely,Star Service

Dear Josephine, We thank you for taking the time to review your stay with us. From Hard Rock Hotel Madrid we would like to thank you for your kind words regarding our band, the cleanliness of the facilities and the security. We are thrilled to know that you were able to enjoy your stay and that our quality standards exceeded your expectations. We look forward to welcoming you again soon! Kind Regards, Star Service

Dear Mr. Ajayeoba,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid. We hope that you were able to enjoy your time in the city.We are pleased to know that our facilities were of your liking. It was a pleasure to have you as a guest. Kind regards,Star Service

Dear Clare,Thank you so much for choosing us and sharing your positive experience. The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we will keep working hard to offer a high-quality service. For us it has been a pleasure to have you as a guest, we look forward to seeing you soon! Yours sincerely,Star Service

Dear Jessica,Thank you very much for choosing us and taking the time to share your kind words.We are deligted to read that you enjoyed your room and breakfast buffet, as well as appreciating our staff's effort. We will keep working hard to offer a high-quality service. We hope to see you soon.We wish you all the best,Star Service

Estimado Giorgio,En primer lugar, queremos agradecerle que haya escogido Hard Rock Hotel Madrid para pasar unos días en la ciudad.Toda la banda se siente muy agradecida de haber recibido tan buena puntuación. Nuestro principal objetivo es poder hacer de su estancia una experiencia memorable y nos alegra haberlo conseguido.Para nosotros ha sido todo un placer tenerle como huésped, ¡Le esperamos pronto! Atentamente,Star Service

Dear Ian,We appreciate your comments about your experience at Hard Rock Hotel Madrid. Your feedback is very important to us as we want to provide you with a memorable experience. We hope you were able to enjoy our facilities and the city. On one hand, we are sorry to hear that the price did not meet your expectations, we work very hard to create unique experiences so your opinion is very important to us.On the other hand, as we inform, our restaurant is Ssions and it is an American Mediterranean fusion where you will find a selection of unique dishes. Despite this, we hope that you will give us a chance and visit us very soon.Yours sincerely,Star Service

Dear Rock Star, Thank you for sharing your review with us, we are delighted to receive such a high rating. First of all, we would like to thank you for your kind words regarding our staff, in particular Ana Maria, she will be delighted to receive them! We hope you had a pleasant visit and that you enjoyed Madrid and its surroundings to the fullest. We look forward to having you visit us again very soon. Yours sincerely,Star Service

Dear Carlos Alberto,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid.We are pleased to know that our facilities and our services were of your liking. It was a pleasure to have you as a guest. Kind regards,Star Service

Dear Marlon,Thank you for taking your time to evaluate your stay at Hard Rock Hotel Madrid and giving such a positive review.We are pleased to know that you found the facilities, the staff as well as our strategic location were of your liking. It was a pleasure to have you as a guest. We hope to see you again soon!Kind regards,Star Service.

Dear Donna,First of all, we would like to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are glad to have achieved it. For us it has been a pleasure to have you as a guest, we look forward to seeing you soon! Yours sincerely,Star Service

Dear Rock Star, Thank you for taking the time to share your feedback after your stay at Hard Rock Hotel Madrid. We hope you enjoyed and were able to create unique moments during your stay in the capital, we hope to have met your Hard Rock expectations. We look forward to welcoming you. You Rock!Kind Regard, Star Service

Dear Rock Star, Thank you for evaluating your stay at Hard Rock Hotel Madrid!We are happy to know that we were able to meet your expectations and that you had a wonderful stay with us, the whole team is very excited to know that you could enjoy our facilities and services. We look forward to your second home in Madrid. It has been a pleasure for us. Yours sincerely,Star Service

Dear Rock Star, First of all, we want to thank you for choosing Hard Rock Hotel Madrid to spend a few days in the city.The whole band is very grateful to have received such a good rating. Our main goal is to make your stay a memorable experience and we are delighted to have achieved it. It has been a pleasure for us to have you as a guest, we hope to see you soon! Kind Regard, Star Service