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Avis sur Super 8 by Wyndham Madison

2 out of 5
Super 8 by Wyndham Madison
219 N Highland Ave, Junction Highway 34 And 81, Madison, SD

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 35 avis sur 224." "
Note des voyageurs de 8 (Bien), d’après 62 avis sur 224." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 224." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 224." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 224." "

7,2/10

Propreté

7,2/10

Personnel et service

5,8/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Dorothy

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very old motel with outdated facilities.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Derek, Sioux Falls

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property needs a remodel, not appealing whatsoever on outside and rooms need a refresh.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Emily

Séjour de 1 nuit en mars 2024
Réponse de Kevin le 25 mars 2024
Hello Emily, Thank you for your business. We didn't see what area of service was not good in your review. See us again on your next trip.

8/10 Bien

Johnnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Clean room and good breakfast. Ceilings have areas that maybe had water damages, they’re roughly patched and need new drywall or at least painted in some areas. Couldn’t take a bath, only a shower due to metal drain stopper is too small and won’t hold the water.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Chad

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Nice staff and good place to stay for a couple of nights. Definitely in need of some updates, but seemed fairly clean and comfortable enough.
Séjour de 3 nuits en novembre 2023
Réponse de Kevin le 21 nov. 2023
Hello Chad, We appreciate your business and time to write a review on us. Please see us again on your next trip to Madison SD

2/10 Horrible

jeannine, Mundelein

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My mother always told me that if you can’t say anything nice then Don say anything so here goes it…the hotel has running water and indoor plumbing.
Séjour de 3 nuits en octobre 2023
Réponse de Kevin le 21 nov. 2023
Dear Guest Jeannine, Thank you for your business and letting us about water ruining. Sorry about inconvenience you had during your stay. It could be more efficient if you have informed us while you had the issue for resolve it or at least we can check about complaint is correct or anything is different than you were noticing.

6/10 Satisfaisant

Gwen

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Last option
Small room. The bed was comfortable, a lone chair saw better days, huge tv with plenty of channels, bathroom walls could've used a scrub but the tub was clean. Hotel host/front counter was very nice. No traffic noise. The room was dated but functional.
Séjour de 1 nuit en octobre 2023
Réponse de Kevin le 21 nov. 2023
Hello Gwen, We appreciate your business and time to write a review on us. Please see us again on your next trip to Madison SD

8/10 Bien

kathy

Séjour de 1 nuit en septembre 2023
Réponse de Kevin le 11 oct. 2023
Hello Kathy, We appreciate your business and time to rate us on social media. Thank you for staying with us. Please see us again on your next visit to Madison SD

8/10 Bien

Jerry

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Kevin le 11 oct. 2023
Hello Jerry, We appreciate your business and time to rate us. Thank you for staying with us. Please see us again on your next visit to Madison SD

4/10 Médiocre

Steven

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No WiFi, No TV.
Séjour de 3 nuits en août 2023
Réponse de Kevin le 11 oct. 2023
Hello Steven, Sorry about inconvenience on your WiFi issue which is already taken care of. TV must be working. There might be a problem of input mode changed by previously stayed guest. If you have brough in out atteintation it could be fixed at the same time.

2/10 Horrible

Vickie

Séjour de 2 nuits en juillet 2023

2/10 Horrible

Patricia

Séjour de 1 nuit en juillet 2023
Réponse de Kevin le 27 juil. 2023
Hello Petricia, Thank you very much for your business. I can see you have rated one star, It means you didn't finish the review and left it as soon as you started, Or if it was unhappy stay then you should write a comment of inconvenience for letting us know so we can correct it. Again, Thank you very much for your business, Sorry about on any inconvenience you had during your stay. Please see us again on your next trip.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great spot to spend a night
We have some pretty simple needs for our stay: Quiet room - check. Comfortable bed - check. Outstanding wifi - check. TV with a controller that we can use - check! We don't need fancy. We just like quiet comfort. The innkeeper who checked us in was extra friendly and most helpful. I was also grateful that the hotel had a canopy over the main entrance because it was raining pretty hard when we arrived. We will stay here again, next time we pass through the area. Kudos to the staff.
Séjour de 1 nuit en juin 2023
Réponse de Kevin le 27 juil. 2023
Hello Peter, We appreciate your business and time to write this review. We are happy to know that your stay an excellent stay. Please us again on your next trip.

8/10 Bien

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in
Séjour de 2 nuits en mai 2023
Réponse de Kevin le 5 juin 2023
Hello Chrisitna, Thank you very much for your business and see us again on your next trip to Madison SD or passing by.

6/10 Satisfaisant

Leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay was fine, but EXPEDIA messed up and duplicated my ONE PERSON, ONE ROOM reservation, twice. I saw the one and canceled in plenty of time, but due to EXPEDIA's slow processing, I was still charged for TWO rooms the first night, AND A NO SHOW fee for another apparent duplicate that I have no confirmation email from you. I see ONE refund for ONE duplicate, but you still owe be $83.76 for the other, pronto, or you will NEVER have me as a client again, ever!
Séjour de 4 nuits en mai 2023
Réponse de Kevin le 5 juin 2023
Dear Guest, If something massed up by Expedia of any other website that is not in our control. But we are promising that we have charged only one reservation. Some time if there is authorization occurred than it take few days to fall off. Please check with your bank again after 5-10 business days after check out.

6/10 Satisfaisant

Leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay at facility was fine, but EXPEDIA created multiple duplicate reservation for my ONE PERSON, ONE ROOM reservation. I saw one on the confirmation and canceled in plenty of time, but EXPEDIA's slow processing means I was still charged for two rooms first night. AND a NO SHOW fee for yet another apparent duplicate. I see ONE credit, so you owe me $83.76 for YOUR errors and slow response, Pronto, or you will never get my business again.
Séjour de 4 nuits en mai 2023
Réponse de Kevin le 5 juin 2023
Hello Leonard, This is a duplicate review. I have already responded on your earlier sent review. This is proving that wither your computer is doing duplicating or may be you are submitting request multiple time on slow running computer. I assuming same thing was happened when you was making reservation. Hope you understand .

6/10 Satisfaisant

William

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The property is really old and age really shows in this property (carpet, cracks in the cement, it’s just an “aged” property). Breakfast items were “OOS”, but no staff around. It was just an “ok” experience.
Séjour de 2 nuits en avril 2023
Réponse de Kevin le 15 mai 2023
Dear Guest William, Thank you very much for your business and sorry about the inconvenience you had during your stay. I agree on your statement of property is little old, But are keeping all rooms very neat and clean. Please see us on your next visit to Madison SD

10/10 Excellent

Erin

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is very friendly and our room was very clean.
Séjour de 3 nuits en avril 2023
Réponse de Kevin le 26 avr. 2023
Hello Erin, We appreciate your business and very happy to know that your stay was as you expected.

6/10 Satisfaisant

irene

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
no amenities, 'light' breakfast was waffles, coffee and 1 type of cereal (no bread for toast, muffins, fruit, etc.), juice machine didn't work and coffee was very bitter and only offered powdered creamer and sugar.
Séjour de 1 nuit en avril 2023
Réponse de Kevin le 22 avr. 2023
Dear Guest, We appreciate your business and share your experience of your stay. Thank you very much for let us know about your breakfast related info. Current breakfast items are minimum requirement of franchise. We might can add some more items in breakfast to keep customers happy.

6/10 Satisfaisant

Sid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Kevin le 22 avr. 2023
Dear Guest, We appreciate your business and comments on what need to be take care off.

10/10 Excellent

Katy

Séjour de 2 nuits en octobre 2022

10/10 Excellent

Ronald

Les points forts : Propreté
It was ok. Clean and comfortable bed.
Séjour de 1 nuit en octobre 2022
Réponse de Paul le 29 oct. 2022
Hello Ronald, We appreciate your business and time to write a review. we are happy to know that your stay nice and you like all our service and quality which was above and beyond.

10/10 Excellent

AVA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No issues
Met all the basics for a place to stays, would visit again. In a nice town too.
Séjour de 2 nuits en octobre 2022
Réponse de Paul le 11 oct. 2022
Hello Guest, Thanks you very much for letting us and others know that your stay was nice and you were happy. Please see us again on your next trip to town

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very friendly personnel
Séjour de 1 nuit en octobre 2022
Réponse de Paul le 11 oct. 2022
Hello Guest, Thanks you very much for letting us and others know that your stay was nice and you were happy. Please see us again on your next trip to town

6/10 Satisfaisant

Ron

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was ok - NOT NEAR WHERE WE WERE WORKING THAT WEEKEND THOUGH. Items in room seemed very low-budget. (Radio, t.v., etc...)
Séjour de 1 nuit en juillet 2022
Réponse de Ana le 7 août 2022
Dear Guest, Thank you for letting us know about low-budget radio and TV in the room. FYI, TV are 2 years old 40inch flat screen and LED with 2 HDMI Input and it is 4K as well. If this is out dated per your knowledge then we don't know what is newer and updated. sorry about inconvenience.

6/10 Satisfaisant

Denise

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rooms were ok, but it is run down, washer broken had to drive 30 min to do my laundry
Séjour de 7 nuits en juin 2022
Réponse de Ana le 7 août 2022
Dear Guest Denise, Thank you for letting us know about your inconvenience. We will make sure everything up in order. We are now in process of install washer for guests because due to tornedo damage laundromat is closed till all new setup. we haven't advertise yet that we have on site laundry. Thanks a lot for letting us what was wrong so we can fix it.

2/10 Horrible

SAMANTHA

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible. Disgusting. Broken windows all over grass hasn’t been mowed in weeks and our ceiling was missing in the bathroom washer was broken when I specifically asked about that terrible customer service.
Séjour de 1 nuit en juin 2022
Réponse de Ana le 7 août 2022
Dear Guest Samantha, Thank you for letting us know about your inconvenience. We will make sure everything up in order. Thanks a lot for letting us what was wrong so we can fix it.

8/10 Bien

Dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gentleman behind the front desk was very friendly and accomidating. The bed was very comfortable. Will stay again.
Séjour de 2 nuits en juin 2022
Réponse de Ana le 7 août 2022
Der Guest Dave, We appreciate your time to write a review about how was your experience on your stay at Super8 Madison SD. Out goal is always to keep all of our guest more happy. Please see us again.

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
was close to where we had to be
Séjour de 1 nuit en juin 2022
Réponse de Ana le 7 août 2022
Dear Guest Carol, Thanks a lot for letting us know about your stay and it was nice. Again, Thanks for your business.

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very accommodating and friendly
Séjour de 1 nuit en mai 2022

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022

6/10 Satisfaisant

sheila

Les points forts : Propreté, personnel et service, confort de la chambre
Dated but comfortable
Séjour de 3 nuits en mai 2022

8/10 Bien

Charlene

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2022

6/10 Satisfaisant

Jane

Voyage d’affaires
It was okay.
Well, it was just an okay hotel. I've stayed in better. But it did the job. The breakfast was ok -- cereal and waffles.
Séjour de 1 nuit en mars 2022

6/10 Satisfaisant

Alan

Séjour de 3 nuits en mars 2022

6/10 Satisfaisant

Karman

Voyage en famille
Beds need updated blankets old covers on bed. The bathroom was clean. The waiting and checkin area 1970 time very old. The sign on hotel was not working. Needs updating overall.
Séjour de 1 nuit en mars 2022

6/10 Satisfaisant

Shannon

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel needs lots of updates smelled musty
Séjour de 1 nuit en février 2022

2/10 Horrible

Christina

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was dismal. Stained sheets, broken deadbolt, icy lot, missing breakfast, absent staff.
Séjour de 3 nuits en février 2022

2/10 Horrible

Jacob

Séjour de 1 nuit en décembre 2021

10/10 Excellent

Alexis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for an overnight stay
Was very impressed with our stay. Service was friendly and always available. Tucked off the road. It was quiet and nice. Updated rooms. Comfy beds. Nothing fancy. Simple and just what we needed.
Séjour de 1 nuit en novembre 2021
Réponse de Joshua le 30 nov. 2021
Dear Guest Alexis, We appreciate your business and we are happy to know that your stay was as you expected or better than expected.

10/10 Excellent

Tamara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady who checked us in was very professional and kind. What a sweetheart!
Séjour de 2 nuits en octobre 2021
Réponse de Joshua le 30 nov. 2021
Hello Tamara, We appreciate your business and we are happy to know that your stay was as you expected or better than expected. Thanks for your comment on the lady (RUPAL PATEL)who checked you in.

10/10 Excellent

Sandy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needed a place to stay after a long day. Was clean and the bed was extremely comfortable. The front desk staff was friendly and helpful.
Séjour de 1 nuit en octobre 2021
Réponse de Joshua le 30 nov. 2021
Hello Sandy, We appreciate your business and we are happy to know that your stay was as you expected or better than expected.

8/10 Bien

Riley

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2021

8/10 Bien

Daniel

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Joshua le 23 sept. 2021
Hello Daniel, Thank you very much for letting us know about your stay was nice and good. Please see us again on your next trip to Madison SD

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy place to stay. Family run, clean, reasonably priced.
Séjour de 1 nuit en août 2021
Réponse de Joshua le 1 sept. 2021
Hello John, Thank you very much for letting us know about stay was nice. We appreciate your business. See us again on your next visit of Madison SD

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The outside looks abandon. Weeds growing all over. The glass doors and mirrors were very dirty and the hotel smelled like musty smoke. The help was friendly.
Séjour de 2 nuits en août 2021
Réponse de Joshua le 1 sept. 2021
Dear Guest, Thanks a lot letting us know about outside look of property. Sorry about inconvenience.

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Facility and surrounding grounds are not taken care of very well.
Séjour de 1 nuit en juillet 2021
Réponse de Joshua le 1 sept. 2021
Hello, Sorry about inconvenience of outside ground had some over grown grass. It is already taken care off. Thanks for letting us know.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The sign outside said HBO and WiFi. Neither was available. WiFi was one reason we choose the hotel. No discount was offered. The couple we traveled with went to a different hotel. The outside of the property was very unkept. Air condioners were falling apart and the landscaping was not taken care of. The rooms were fairly clean but carpet had some holes on it.
Séjour de 1 nuit en juillet 2021
Réponse de Joshua le 1 sept. 2021
Dear Anonymous Guest, Sorry about inconvenience of WiFi. Internet was down from provider and we can't give false info about when it will be resume. It did back in service next day. Again, Sorry about inconvenience.

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Was not well kept, air conditioning was minimal, breakfast was very little. Staff was very helpful and kind
Séjour de 2 nuits en juillet 2021
Réponse de Joshua le 1 sept. 2021
Dear Guest, Thanks a lot for letting us know about your stay. Sorry about inconvenience you had you during your stay. FYI our breakfast is now more then franchise required. After COVID 19 All franchise did cutdown in breakfast.

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good for a quick overnight stay
Our room was clean and the bed was very comfortable. Lobby bathroom was broken and the building could use some general repairs. Small but adequate breakfast with waffles, cereal, juice, milk, fruit, and yogurt. The lady checking in before us was upset that she had gotten a smoking room and wasn’t allowed to change—-make sure you book the type of room that you want. I didn’t even know that a smoking room was an option and was relieved that ours was nonsmoking.
Séjour de 1 nuit en juillet 2021
Réponse de Joshua le 1 sept. 2021
Dear Guest, Sorry about you had smoking room. If have no smoking room open and available, We are more than happy to offer that. You are right about make sure you are booking no-smoking room. Some website has auto selection of room type.