Avis sur Holiday Inn Express & Suites Madison Central, an IHG Hotel
Holiday Inn Express & Suites Madison Central, an IHG Hotel
610 John Nolen Dr, Madison, WI
Avis
9,8
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
9,6/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
Voyage d’affaires
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 25 nuits en novembre 2023
Réponse de Alex, Guest Service Manager le 23 déc. 2023
Hello Guillaume!Thank you so much for your stay with us at the Holiday Inn Express & Suites-Madison Central! I am so glad to see you enjoyed your stay. We hope to see you again in the future!
10/10 Excellent
Voyageur vérifié
18 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en septembre 2018
Réponse de Hotel Staff le 19 sept. 2018
Thank you so much for the great rating! We are so glad that you had a wonderful experience with us and hope to see you again soon!
Alana
Guest Service Manager
8/10 Bien
Efrain
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Efrain
Séjour de 2 nuits en mai 2024
10/10 Excellent
Robert
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mai 2024
Réponse de Christopher Gideon | Assistant General Manager le 26 mai 2024
Hello Robert,Thank you for taking the time to rate the Holiday Inn Express & Suites Madison Central! I'm so happy to see that you had a 5/5 stay with us! I look forward to seeing you again!
10/10 Excellent
Heather
8 mai 2024
Heather
Séjour de 1 nuit en mai 2024
Réponse de Alex Burger-Guest Service Manager le 9 mai 2024
Hello Heather,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I am grateful that you took the time to leave us a review. It is wonderful to see you had a pleasant stay and that our front desk staff was friendly, fast, and efficient at checking you in and that your room was clean and comfortable for you. We truly appreciate you, Heather. We hope you come back again!
10/10 Excellent
Michelle
Voyage en famille, Voyage d’affaires
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
Réponse de -Alex, Guest Service Manager le 6 mai 2024
Michelle,Thank you so much for staying with us at the Holiday Inn Express & Suits-Madison Central! It makes me happy to know that you enjoyed your stay. Our complimentary full hot breakfast is delicious, and I am glad you agree! Our location is perfectly located in central Madison, and I am glad you found it fitting for you. Thank you! We hope to see you back again.
10/10 Excellent
Teresa
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en avril 2024
Réponse de Alex, Guest Service Manager le 4 mai 2024
Teresa,Thank you for sharing your experience about your stay at the Holiday Inn Express & Suites-Madison Central! We appreciate you for staying with us and I am happy you enjoyed your stay. We hope you come back again!
10/10 Excellent
Laurelie
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurelie
Séjour de 1 nuit en avril 2024
Réponse de -Alex, Guest Service Manager le 30 avr. 2024
Laurelie,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I am so glad you had a wonderful stay with us, and I am so happy you found our hotel to be clean and comfortable for you. I am so glad you appreciated the cucumber water! Thank you so much. We hope to see you back again!
4/10 Médiocre
carrie f, centalia
26 avr. 2024
carrie f
Séjour de 1 nuit en avril 2024
Réponse de Alex, Guest Service Manager le 1 mai 2024
Carrie F,Thank you for your review of the Holiday Inn Express & Suites-Madison Central. I really appreciate you staying with us! I apologize that your experience was not up to par. Please feel free to reach out to us if you have any suggestions on how we could make it better. Thank you!
10/10 Excellent
Gina
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gina
Séjour de 1 nuit en avril 2024
Réponse de Alex Burger-Guest Service Manager le 26 avr. 2024
Gina,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I appreciate you taking the time to leave a review. I am glad you enjoyed your stay, and we cannot wait to see you again!
10/10 Excellent
Andrew, Oak Park
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en avril 2024
Réponse de Alex Burger-Guest Service Manager le 25 avr. 2024
Hello Andrew,Thank you so much for staying at the Holiday Inn Express & Suites-Madison Central and for sharing your experience with us! It is so wonderful to see that you had a pleasant time. I really appreciate your kind words towards our hotel. The excellent condition of our property is a reflection of how excellent our staff is. Thank you for noticing! We hope we get the opportunity to see you again in the future.
10/10 Excellent
Charles, Pinehurst
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en avril 2024
Réponse de Christopher Gideon | Assistant General Manager le 17 avr. 2024
Hello Charles!Thank you so much for taking the time to review the Holiday Inn Express & Suites Madison Central! I'm so glad that you were pleased with your visit here, and that you found the price to be such a good value! I hope you think of us next time you're in the Madison area! We'll see you then!
10/10 Excellent
Carly
13 avr. 2024
Carly
Séjour de 1 nuit en avril 2024
Réponse de -Alex, Guest Service Manager le 16 avr. 2024
Carly,Thank you for taking the time to review the Holiday Inn Express & Suites-Madison Central! I really appreciate you and I am so happy you had a pleasant time with us. We hope to see you back again!
6/10 Satisfaisant
Curtis
5 avr. 2024
Curtis
Séjour de 1 nuit en avril 2024
Réponse de Alex, Guest Service Manager le 1 mai 2024
Curtis,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I appreciate you taking the time to share your feedback with us. I am so sorry it did not live up to your standards. Please feel free to reach out to us if you have any suggestions on how we could improve for next time. Thank you!
10/10 Excellent
Ryan
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ryan
Séjour de 1 nuit en mars 2024
Réponse de -Alex, Guest Service Manager le 29 mars 2024
Hello Ryan!Thank you so much for staying with us at the Holiday Inn Express & Suites-Madison Central and for sharing your feedback with us! I am glad to see that you enjoyed your stay. We hope to see you again in the future!
10/10 Excellent
Karen
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements
Karen
Séjour de 1 nuit en mars 2024
Réponse de -Alex, Guest Service Manager le 26 mars 2024
Hello Karen,Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central and for sharing your experience! I am pleased to see that you enjoyed your stay, and I am so happy our location was perfect for you and that you were pleased with your room. Our staff works very hard, and I really appreciate your kind words. We hope we get to see you again. Thank you!
10/10 Excellent
Ana, Spooner
22 mars 2024
Ana
Séjour de 2 nuits en février 2024
Réponse de Alex, Guest Service Manager le 23 mars 2024
Hello Ana!Thank you for your review of the Holiday Inn Express & Suites-Madison Central! I am happy to see that you enjoyed your stay and I really appreciate your feedback. Thanks again and we hope to see you back!
10/10 Excellent
Sherrie
Voyage d’affaires
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherrie
Séjour de 1 nuit en mars 2024
Réponse de Christopher Gideon | Assistant General Manager le 21 mars 2024
Hello Sherrie!Thank you so much for reviewing the Holiday Inn Express & Suites Madison Central! I'm so glad you got to enjoy our Manager's Reception, to take advantage of our complimentary beer, wine, and appetizers! Our staff all care greatly that you have a wonderful stay, so you can always be sure that you'll get the best service possible! Thanks again for reviewing your stay, and I look forward to your next visit!
10/10 Excellent
Ashley
Voyage en famille avec de jeunes enfants, Voyage en famille
17 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en mars 2024
Réponse de Christopher Gideon | Assistant General Manager le 18 mars 2024
Hello Ashley!Thank you so much for leaving such a kind review for the Holiday Inn Express & Suites Madison Central! I'm so happy that we were able to assist you with everything you needed, especially when it came to giving you a ride in our shuttle! Madison can be frustrating to navigate on the best of days, so I'm glad we were able to take you so you could avoid the hassle! I'm also glad you were pleased with the staff here. We're always thrilled to help and determined to make sure you leave with a smile! I hope we see you again next time you're in Madison!
10/10 Excellent
Ryan
Voyage en groupe, Voyage d’affaires
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 3 nuits en mars 2024
Réponse de Christopher Gideon | Assistant General Manager le 12 mars 2024
Hi there Ryan,Thank you so much for reviewing the Holiday Inn Express & Suites Madison Central! Cleanliness is one of the most important parts of a hotel visit, so I'm thrilled that you were so impressed with the cleanliness of our property! Our housekeepers are very hard-working, so you know that every time you come you're room will be nice and clean! We'll see you next time!
10/10 Excellent
Laura
Voyage en famille
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 2 nuits en mars 2024
Réponse de Christopher Gideon | Assistant General Manager le 12 mars 2024
Hello Laura!Thank you for reviewing the Holiday Inn Express & Suites Madison Central! It's great to hear that you had such a great visit with us! Our staff are carefully selected to be the best of the best, so you can always rest assured that you'll have great customer service every time you come in! We'll see you next time!
6/10 Satisfaisant
Brianna
6 mars 2024
Brianna
Séjour de 1 nuit en mars 2024
Réponse de -Alex, Guest Service Manager le 29 mars 2024
Brianna,Thank you for sharing your experience with us about your stay at the Holiday Inn Express & Suites-Madison Central! I appreciate you taking the time and sharing your feedback with us. We hope to see you again!
10/10 Excellent
Julie
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en février 2024
Réponse de -Sandy, Front Office Manager le 5 mars 2024
Dear Julie, Thank you so much for taking the time to leave a review! We look forward to seeing you again on your next visit to the Madison area. Have a beautiful week!
10/10 Excellent
Debra Ann
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Debra Ann
Séjour de 2 nuits en février 2024
Réponse de -Alex, Guest Service Manager le 23 févr. 2024
Debra Ann, Thank you for your review of the Holiday Inn Express & Suites-Madison Central! I am so glad you enjoyed your stay. We hope to see you back!
2/10 Horrible
Brianna
20 févr. 2024
Brianna
Séjour de 2 nuits en février 2024
Réponse de Christopher Gideon | Assistant General Manager le 21 mars 2024
Hello Brianna,Thank you for taking the time to rate the Holiday Inn Express & Suites Madison Central. I'm so sorry to see that you had such a poor experience with us! We take pride in our service, so we'd love to know what suggestions you may have that would have made your visit better. Please feel free to reach out if you'd like to talk, and we'll be happy to hear you out! Thank you again for taking the time to rate our hotel. I look forward to hearing from you soon!
6/10 Satisfaisant
Matthew
Voyage en famille
19 févr. 2024
Matthew
Séjour de 1 nuit en février 2024
Réponse de Christopher Gideon | Assistant General Manager le 20 févr. 2024
Hello Matthew,I'm so sorry to hear about your experience with us! I've alerted Maintenance to take a look at the refrigerator in the room that you stayed in. If you've got time, I'd love to speak with you about what happened. Please feel free to reach out to us anytime and we'll see what we can do to help compensate you for the loss of your food. Thank you for letting us know about this, and I look forward to speaking with you soon!
10/10 Excellent
Sue
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sue
Séjour de 1 nuit en février 2024
Réponse de Alex Burger-Guest Service Manager le 12 févr. 2024
Hello Sue!I am so happy to see you enjoyed your stay with us at the Holiday Inn Express & Suites-Madison Central! Thank you so much for staying with us. We really appreciate you and your feedback! We hope to see you again!
10/10 Excellent
Sandra
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en février 2024
Réponse de Alex Burger-Guest Service Manager le 12 févr. 2024
Hello Sandra!Thank you for sharing your experience about your stay with us here at the Holiday Inn Express & Suites-Madison Central! I am happy that you enjoyed your stay! We hope to see you again!
10/10 Excellent
Elise
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elise
Séjour de 1 nuit en février 2024
Réponse de -Sandy, Front Office Manager le 10 févr. 2024
Dear Elise, Thank you so much for taking the time to leave such a nice review! I'm truly glad you enjoyed your stay, and look forward to seeing you again the next time you are back in the Madison area.
10/10 Excellent
Brianna
7 févr. 2024
Brianna
Séjour de 2 nuits en février 2024
Réponse de Christopher Gideon | Assistant General Manager le 21 mars 2024
Hello Brianna!Thank you for rating your visit with us at the Holiday Inn Express & Suites Madison Central! We are proud to be one of the top hotels in Madison, so it means a lot to me that you had such an outstanding experience with us! I really appreciate you taking the time to rate our hotel, and I hope to see you again!
10/10 Excellent
Carrie
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carrie
Séjour de 1 nuit en janvier 2024
Réponse de Alex, Guest Service Manager le 5 févr. 2024
Hello Carrie!Thank you for staying with us here at the Holiday Inn Express & Suites-Madison Central! We really appreciate you! Our whole staff is amazing and works hard to make your stay comfortable, so thank you for your kind words! I am so glad you were able to enjoy our complimentary Manager's Reception with some tasty snacks and beverages and that you found our free breakfast with a wide variety of choices fitting for you. Thanks again! We hope to see you back!
10/10 Excellent
Jennifer
Voyage en famille avec de jeunes enfants
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en janvier 2024
Réponse de -Alex, Guest Service Manager le 27 janv. 2024
Hello Jennifer!We really appreciate you staying with us here at the Holiday Inn Express & Suites-Madison Central! I am so happy you enjoyed your stay! Thank you so much for your kind words. We hope to see you again!
10/10 Excellent
Naomi
Voyage en famille
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naomi
Séjour de 3 nuits en janvier 2024
Réponse de -Alex, Guest Service Manager le 25 janv. 2024
Hello Naomi!Thank you for your stay at the Holiday Inn Express & Suites-Madison Central! I am so happy you enjoyed your stay. We are incredibly grateful for your kind words! Our staff works extremely hard to make sure our guests have a fantastic stay, and I really appreciate you noticing! Thanks again! We hope to see you soon!
10/10 Excellent
Amanda
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amanda
Séjour de 1 nuit en janvier 2024
Réponse de -Alex, Guest Service Manager le 16 janv. 2024
Amanda, Thank you for your stay at the Holiday Inn Express & Suites-Madison Central! I am so happy you enjoyed your stay! We hope to see you again!
10/10 Excellent
guoxin
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
guoxin
Séjour de 1 nuit en janvier 2024
Réponse de Alex, Guest Service Manager le 9 janv. 2024
Guoxin, Thank you so much for staying with us here at the Holiday Inn Express & Suites-Madison Central. I am so happy to see you enjoyed your stay! We hope to see you again soon in the future!
10/10 Excellent
Gwen A
3 janv. 2024
Gwen A
Séjour de 1 nuit en janvier 2024
Réponse de Alex, Guest Service Manager le 9 janv. 2024
Gwen A, Thank you so much for staying with us here at the Holiday Inn Express & Suites-Madison Central. I am so glad you enjoyed your stay! We hope to see you again soon!
10/10 Excellent
kishor
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kishor
Séjour de 3 nuits en décembre 2023
Réponse de Sam DeMuth, Guest Services le 5 janv. 2024
Kishor, Thank you for your review!
10/10 Excellent
Troy
Voyage d’affaires
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Troy
Séjour de 1 nuit en décembre 2023
Réponse de Christopher Gideon | Assistant General Manager le 30 déc. 2023
Hello Troy!Thank you so much for your kind review of the Holiday Inn Express & Suites Madison Central! I'm so glad we made the check-in process so easy for you, we don't want you to have to wait while we make the keys so for groups like yours we like to make them in advance! I am sorry that we don't have a hot tub here, but I hope you were able to try out our saltwater pool with jets! It was wonderful having you folks with us, and we look forward to your next trip!
10/10 Excellent
Theodore
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Theodore
Séjour de 1 nuit en décembre 2023
Réponse de Sam DeMuth, Guest Services le 26 déc. 2023
Thank you for your review of the Holiday Inn Express and Suites Madison Central!
10/10 Excellent
Emily
Voyage en famille
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Emily
Séjour de 2 nuits en décembre 2023
Réponse de Alex, Guest Service Manager le 20 déc. 2023
Hello Emily, Thank you for your kind words! We appreciate you staying with us here at the Holiday Inn Express & Suites-Madison Central! I am so sorry to hear your child was not feeling well, but I am happy we were able to help! Our staff goes above and beyond to make sure everyone enjoys their stay! And I am glad to hear you enjoyed our full complimentary breakfast. Thank you! We look forward to seeing you again!
10/10 Excellent
Sergey
Voyage en couple
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergey
Séjour de 2 nuits en décembre 2023
Réponse de Alex, Guest Service Manager le 23 déc. 2023
Hello Sergey!Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I am so glad you enjoyed your stay! It makes me happy to hear you found our complimentary shuttle service to be convenient for you, and that you were able to enjoy a tasty complimentary breakfast! Your kind words are very much appreciated. We cannot wait to see you again!
10/10 Excellent
Thom
16 déc. 2023
Thom
Séjour de 1 nuit en décembre 2023
Réponse de Sam DeMuth, Guest Services le 5 janv. 2024
Thom, Thank you so much for your review!!!
10/10 Excellent
Rosina
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosina
Séjour de 1 nuit en décembre 2023
Réponse de -Alex, Guest Service Manager le 12 déc. 2023
Hello Rosina,Thank you so much for your stay here at the Holiday Inn Express & Suites-Madison Central! It makes me so happy to hear you enjoyed your stay. I am glad we were able to provide you with a quick and efficient check in and it is great you found our text feature convenient! Thank you! We cannot wait to see you again!
8/10 Bien
Michelle
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en novembre 2023
Réponse de Alex, Guest Service Manager le 5 déc. 2023
Michelle, Thank you for staying with us at the Holiday Inn Express & Suites-Madison Central! I am so happy you enjoyed your stay. Our staff works hard to make our hotel a friendly, clean, and safe environment. I am so sorry to hear about the slight odor in your room. I will make sure to forward this to housekeeping, to prevent this in the future. Thank you, we hope to see you again!
10/10 Excellent
Angela
Voyage en couple
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en novembre 2023
Réponse de Alex, Guest Service Manager le 30 nov. 2023
Angela, I am so happy you enjoyed your stay here at the Holiday Inn Express & Suites-Madison Central! Thank you so much for noticing how hard our staff works to provide a wonderful stay for you and other guests. Your comments are greatly appreciated! We can't wait to see you again!
10/10 Excellent
JANSEN
Voyage d’affaires
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JANSEN
Séjour de 2 nuits en novembre 2023
Réponse de -Alex, Guest Service Manager le 25 nov. 2023
Jansen,Thank you for your kind words! I am so glad you enjoyed your stay at the Holiday Inn Express & Suites-Madison Central. Our hotel really is "central" in Madison, making us the perfect place to stay whether you are going downtown, or anywhere in Madison. Thank you, we hope to see you again!
8/10 Bien
Heidi
16 nov. 2023
Heidi
Séjour de 1 nuit en novembre 2023
Réponse de Sam DeMuth, Guest Services le 26 déc. 2023
Thank you for your review of the Holiday Inn Express and Suites Madison Central!
10/10 Excellent
Marlene
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marlene
Séjour de 1 nuit en novembre 2023
Réponse de Sam DeMuth, Guest Services le 17 nov. 2023
Marlene, thank you so much for your review! I hope that you stay with us again soon! We would love to have you!
10/10 Excellent
Jose
Voyage en famille
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jose
Séjour de 1 nuit en novembre 2023
Réponse de Sam DeMuth, Guest Services le 15 nov. 2023
Thank you Jose for your review! We hope you stay with us again!
6/10 Satisfaisant
Jeremy
14 nov. 2023
Jeremy
Séjour de 1 nuit en novembre 2023
Réponse de Sam DeMuth, Guest Services le 15 nov. 2023
Jeremy, thank you so much for your review! I am glad you enjoyed your stay with us and we hope to see you again soon!