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Avis sur Zaha Al Munawara Hotel

Zaha Al Munawara Hotel
Al Salam Road, As Suqya, Madinah

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 115." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 115." "
Note des voyageurs de 6 (Satisfaisant), d’après 26 avis sur 115." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 115." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 115." "

7,8/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Lotfi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good .
Séjour de 1 nuit en mai 2023
Réponse de OMAR le 13 juin 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

6/10 Satisfaisant

AMAR

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Très cher par rapport a la qualité du confort. C est un hôtel 2 étoiles pour moi
Séjour de 1 nuit en février 2023

8/10 Bien

Ammar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 2 nuits en octobre 2022

8/10 Bien

Sumaiya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean
Séjour de 2 nuits en mai 2024
Réponse de OMAR le 20 mai 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

8/10 Bien

Abdullahi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Patharnisha

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent, People were more polite and nice breakfast. Walkable 5to 8 mins from Haram
Séjour de 4 nuits en mai 2024
Réponse de OMAR le 20 mai 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Mohamed Omar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with good service.
Séjour de 2 nuits en avril 2024
Réponse de OMAR le 17 mai 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Abu Sayed

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Mohammad Mutahir

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
The property advertised as including 'breakfast' in Ramadan but did not make clear they did not consider it to be suhoor in the description. Other hotels changed breakfast to suhoor time in Ramadan. The hotel clearly mislead its customers stating breakfast was at iftar time between 6- 8 pm. They insisted this was the norm and breakfast is iftar not sohoor even though they had not made this clear. When raised with the staff, they had a very bad attitude and continued to insist that breakfast is iftar during ramadan! They had a dismissive and non-customer friendly manner. Another thing is the iftar time was so short. Iftar time was approx at 6.40pm meanjng those who did iftar at the masjid had a very short window to have the food when they got back. Overall the reception's manner and attitude was poor and needs massive improvement. They don't help with luggage, they are not approachable and have a non-caring approach.
Séjour de 5 nuits en avril 2024
Réponse de OMAR le 14 mai 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

2/10 Horrible

FEROZ

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One word a HORRIBLE please to choose for your stay!
Séjour de 4 nuits en avril 2024
Réponse de OMAR le 14 mai 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

8/10 Bien

Mademba

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 4 nuits en mars 2024
Réponse de OMAR le 1 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

6/10 Satisfaisant

Arshad

Séjour de 2 nuits en mars 2024

10/10 Excellent

Sana

Séjour de 5 nuits en février 2024
Réponse de OMAR le 31 mars 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable with a good location and value
Located about a 20 minute walk from the Prophet's Mosque, this was a very good location for us. The hotel is modern, had great AC, and we had a reasonably spacious room with a clean, modern bathroom. Breakfast was generous, with daily specials including a wide variety of food - catering to multiple nationalities. There was also a small fridge and coffeepot in the room. The front desk attendants were helpful when we wanted to arrange a driver to take us around the city to see the sights and when we wished to extend our stay one day. The area around the hotel also had multiple South Asian food stalls making fresh tandoori naan and other specialties. There was a small grocery for fruit, water, and other basic needs. Also there was a date and nut store selling a wide variety of locally produced dates at a reasonable cost. Really made the location even more desirable with all of these shops so close.
Séjour de 4 nuits en février 2024
Réponse de OMAR le 31 mars 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

6/10 Satisfaisant

Shahid

Voyage en couple
Les points forts : Personnel et service
Noisy a bit.
Séjour de 2 nuits en février 2024
Réponse de OMAR le 31 mars 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

6/10 Satisfaisant

Mohammad

Voyage en famille
I stay at this property eight days bathroom shower door. It was not closing properly. from the hotel to the Haram 20 minute walk this hotel does not have ice machine I complain to the management also, this hotel is non-smoking but next to my room guest, they were smoking. I complain to the management, but nobody take action breakfast every another day they have same menu I gave 10 to 5 point this hotel
Séjour de 8 nuits en janvier 2024
Réponse de OMAR le 31 mars 2024
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

4/10 Médiocre

Mire

Séjour de 6 nuits en janvier 2024

10/10 Excellent

Shuaib

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Kashif

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s kept clean and breakfast was actually very good and fresh, one minor concern was the bathroom smelled like old water standing somewhere although it was actually very clean, other than that you get best return for your money
Séjour de 4 nuits en janvier 2024

2/10 Horrible

Dean

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What can I say, I booked this hotel for the start of my very first Umrah, and instantly realised I had made a mistake and booked the same dates that I was staying in Mecca. I didn't want, or ask for, a refund or cancellation, I just wanted to changed the dates to ones I knew were available. I contacted Expedia, and also contacted the hotel via their website, and they blankly refused to respond to either of us. If i had not been able to borrow money to book a different hotel (I wasnt gonna stay here after this), I would not have been able to do my first Umrah trip. I hope Allah judges you accordingly for your greed.
Séjour de 4 nuits en janvier 2024

6/10 Satisfaisant

Bader

It’s a little further from the main strip towards Prophet’s Mosque. The area where the hotel is located is not a very good area lot of old homes under construction or demolition and streets are not clean. Hotel itself is very nice! Our room was small but very nice and clean and well equipped. Shower door does not close properly leading to water spilling etc
Séjour de 4 nuits en janvier 2024

8/10 Bien

khawar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Rezaul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best one
Hotel authorities and staffs are very cooperative,considering and provide excellent services.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Adil

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Assetou

Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Mushinga

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
#Breakfast 3/10 #Air-condition big noise
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Affaq

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Unfriendly staff at reception speak limited English, slow check in process 20 minutes whilst we had heavy luggage. Staff incorrectly stated breakfast was saved later when it was served at 6am so we checked out before breakfast. Rang hotel to ask for water in the room got told will be with you in 3 minutes. After 3 hours rang reception again no response. No wayer even until next day. Poor service.

10/10 Excellent

Rohit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohsin was great
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Mubarak, Lowell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place. Near the masjid Al-nabawi about 15 minute walk. Breakfast was great. Staff was great too.
Séjour de 1 nuit en novembre 2023

8/10 Bien

John

Voyage en famille
Les points forts : Personnel et service et équipements
Uncomfortable
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Anam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good spacious rooms at an economical price
Hotel was clean and comfortable. Turn down service was available till 9 pm which is good. Spacious rooms. Smoking allowed. Room had water kettle - tea, coffee provided 15 minutes walk to haram. Breakfast did not have much variety but was good enough for the price Price was economical compared to others so the downside was it was far from Haram. Building was built in 2019 so had a new feel. Laundry and 2 restaurants were very close to the building. Taxi will take you to haram for 7-10 rials depending on how much hurry you are in 😊. Washroom was modern, clean with hot and cold water Had iron and ironing stand. 200 rial security deposit required at check-in. The pictures on hotels.com shows the room properly Wifi was very good with very good speeds. Room had good lighting and on/off switches were next to bed as well.
Séjour de 7 nuits en octobre 2023
Réponse de OMAR le 17 oct. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Khandaker

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stuff and Management.
Séjour de 3 nuits en septembre 2023
Réponse de OMAR le 18 sept. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Yaqub

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay here and would definitely come back another time.
Séjour de 3 nuits en septembre 2023
Réponse de OMAR le 18 sept. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

6/10 Satisfaisant

Mohd

Séjour de 5 nuits en juillet 2023
Réponse de OMAR le 21 août 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

2/10 Horrible

Shahid

Séjour de 5 nuits en août 2023
Réponse de OMAR le 17 août 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Zaynab

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful!
Beautiful place to stay
Séjour de 3 nuits en juillet 2023
Réponse de hamad le 8 août 2023
Dear Guest... Thank you for choosing Zaha Al Munawara Hotel, I am pleased to know that you enjoyed your stay with us, it is something we are all proud of, so we appreciate your feedback, we hope to see you again as a guest of the hotel, with all due appreciation.

10/10 Excellent

Israa

Séjour de 3 nuits en juin 2023
Réponse de hamad le 8 août 2023
Dear Guest... Thank you for choosing Zaha Al Munawara Hotel, I am pleased to know that you enjoyed your stay with us, it is something we are all proud of, so we appreciate your feedback, we hope to see you again as a guest of the hotel, with all due appreciation.

8/10 Bien

Hassane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thé price is good, the food very good and good service and staff.
Séjour de 1 nuit en juin 2023
Réponse de hamad le 8 août 2023
Dear Guest... Thank you for choosing Zaha Al Munawara Hotel, I am pleased to know that you enjoyed your stay with us, it is something we are all proud of, so we appreciate your feedback, we hope to see you again as a guest of the hotel, with all due appreciation.

10/10 Excellent

Jawad

Very nice and clean hotel, good staff
Séjour de 1 nuit en mai 2023
Réponse de OMAR le 13 juin 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Sam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de OMAR le 13 juin 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Hazem

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023
Réponse de OMAR le 13 juin 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

8/10 Bien

Kabiru Ado

Voyage en famille
Non availability of family suits 😕
Séjour de 7 nuits en avril 2023
Réponse de OMAR le 13 juin 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Thekra

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The best place to be in clean,professional staff, and excellence services. Looking forward to staying in future.
Séjour de 6 nuits en avril 2023
Réponse de OMAR le 15 avr. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Samir

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2023

10/10 Excellent

Mohamed

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hotel Zaha Al Munawara exceeded my expectations. Within 10 min walk of haram , lots of stores and restaurants nearby . Staff is very friendly and professional. Will definitely go back again. And I recommend it to anybody looking for a pleasant stay in Madina .
Séjour de 3 nuits en avril 2023
Réponse de OMAR le 15 avr. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

10/10 Excellent

Fatoumata

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really clean hotel, comfortable beds, lovely staff and not far from the mosque it’s just one straightforward line to walk there. Lovely and safe area would highly recommend
Séjour de 4 nuits en mars 2023
Réponse de OMAR le 15 avr. 2023
Dear guest ... We thank you for choosing Zaha Al Munawara Hotel Your comment concerns us and we promise to provide the best in services and we strive to SATISFACTION.

8/10 Bien

Zia, Mississauga

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice decent property walking distance to Masjid Al Nawabi. They have 02 properties very close to each other. Great staff at front desk and breakfast area. Not the most ideal location but decent. I would stay here again as for price / comfort a bit pricy. As first time now have a better idea of hotels near by !

6/10 Satisfaisant

saeed

Séjour de 3 nuits en mars 2023

8/10 Bien

Abdulahi