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Avis sur Zaha Al Madina Hotel

Zaha Al Madina Hotel
As Salam Rd., As Suqya Dist., Madinah, Madinah

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 41 avis sur 100." "
Note des voyageurs de 8 (Bien), d’après 25 avis sur 100." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 100." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 100." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 100." "

7,8/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Rachid

Voyage en couple
Les points forts : Propreté et personnel et service
Pas avis
Séjour de 4 nuits en avril 2023

8/10 Bien

Mokeltoum

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2022

10/10 Excellent

Mokeltoum

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2022

10/10 Excellent

Farouk

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk are very nice and helpful. The cleaning guys are friendly and cooperative. I will recommend for all of my family and friends. 💯
Séjour de 14 nuits en mars 2024
Réponse de hamad le 15 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

6/10 Satisfaisant

Cherno

Voyage en couple
The service was lacking. The room wasn’t clean for the 7 nights we stayed there.
Séjour de 7 nuits en mars 2024
Réponse de hamad le 15 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

4/10 Médiocre

Abdulhakim

Séjour de 4 nuits en mars 2024
Réponse de hamad le 29 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Taimoor

Séjour de 3 nuits en mars 2024
Réponse de hamad le 21 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

6/10 Satisfaisant

MWAFAK

Séjour de 5 nuits en mars 2024
Réponse de hamad le 19 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Lahsen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and stuff very welcoming and helpful
Séjour de 2 nuits en mars 2024
Réponse de hamad le 15 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its my second time to visit medina and choose Zaha hotels , either medina or Munwara , both are very good and close to masjed nabawi . Special thanks to Yazeed the receptionist Mahmoud el seaady .. Thanks again
Séjour de 3 nuits en mars 2024
Réponse de hamad le 15 avr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Murtaza

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is very helpful and nice. Close to restaurant and shops. £200 deposit hold but returned at checkout time. Good thing is they give you extra time on Friday upon request, you can checkout after jumma namaz in Harram. Breakfast was included and lovely. Distance from Harram is 12 mins walk, slow walk. No complaints, I recommend this hotel.
Séjour de 3 nuits en février 2024
Réponse de hamad le 13 mars 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely a waste of money
So I decided to stay here for 4 days. The problem is the lack of maintenance. The hotel does not care. Our room window did not close properly and there was noise coming in. At night it got cold because of the window and my family got sick. The washroom was disgusting. It has not been clean for a long time. The only positive I can say is the breakfast, but for the price I paid it is not worth it. It is also quite a distance from the Masjid Al Nawabi. Do not book this hotel. it is not worth it.
Séjour de 4 nuits en février 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Rafiqul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly
Séjour de 3 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Yasser

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Every thing is good
Séjour de 3 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

8/10 Bien

Ejaz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walking distance to Masjid Nabawi
Séjour de 3 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeer tevreden
Séjour de 3 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

2/10 Horrible

Rizwan

Séjour de 3 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel, bathroom hard to use with open shower but staff very friendly and helpful.
Séjour de 8 nuits en décembre 2023
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

4/10 Médiocre

Ali

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Super noisy wall mounted Air Conditioners. and also annoying machine around the property. Staff not friendly.
Séjour de 2 nuits en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Takahiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

10/10 Excellent

Abdullahi

Les points forts : Équipements
Zaha has friendly and welcoming staff
Séjour de 3 nuits en décembre 2023
Réponse de hamad le 26 févr. 2024
Dear guest ... We thank you for choosing Zaha Al Madina Hotel. Your comment is important to us, and we promise you to provide the best services and we strive to satisfy you.

4/10 Médiocre

Misba

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023

8/10 Bien

Ziyaad

Séjour de 1 nuit en décembre 2023

8/10 Bien

Ali

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Decent hotel, but Mattress is shocking.
Good hotel overall as it gives you an opportunity for a decent 15 minute walk to masjid nabwi, however the hotel really needa to improve their cleanliness in toilets especially. Secondly, the mattress felt like I was lying down on a rock hard flat surface, didnt feel like a matteess at all. But good value for money I guess and the Pakistani restaurant jus 2 minute walk away helps you with those curry cravings. However, make sure you are physically fit to do the 15-20 minute walk (one way).
Séjour de 6 nuits en décembre 2023

6/10 Satisfaisant

Ahmed

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Best location for shopping
It was near to Nabawi Mosque and for shopping.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Yasmin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Haroun

Séjour de 3 nuits en décembre 2023

8/10 Bien

Pervez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was convenient to the Haram (Prophet's Mosque) with reasonable pricing and unforgettable breakfast.
Séjour de 2 nuits en novembre 2023
Réponse de hamad le 5 déc. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

8/10 Bien

Fasahat

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It's just a little walk from Haram. Breakfast is in next door building.
Séjour de 4 nuits en novembre 2023
Réponse de hamad le 28 nov. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

6/10 Satisfaisant

Mohammad

Les points forts : Personnel et service
Needs more cleaning services.
Séjour de 1 nuit en octobre 2023
Réponse de hamad le 29 oct. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Mohamed

Séjour de 4 nuits en septembre 2023
Réponse de hamad le 5 nov. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The recipients Albaraa he was very welcoming and friendly also others were very friendly , when I needed something in a minute they send it to my room , just the shower area need to be a little bigger , definitely I will go back and also close to the haram with 10 mins walking , between the haram and the hotel several supermarkets and stores and restaurant , convenient location and the price was amazing ,Thanks again to Albaraa and other staff Ali
Séjour de 2 nuits en septembre 2023
Réponse de hamad le 9 oct. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Feroz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Umrah
Close to main Nabawi Mosque, shops, restaurants
Séjour de 4 nuits en septembre 2023
Réponse de hamad le 5 oct. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

USMAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel
its a good hotel, just the water pressure was low in the toilet, it will take 10-15 mins to walk to Masjid, on the way there are many many shops, there is a very good pakistani restaurant near the hotel. i read previous reviews where people said there is an egyptian man incharge of breakfast who is not nice to people so i was scared at first but during my stay there was no egyptian man instead there was a very nice guy who was very respectable and polite.
Séjour de 3 nuits en septembre 2023
Réponse de hamad le 25 sept. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

6/10 Satisfaisant

Mohammad

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
While checking in to the hotel, we were informed that a 200 riyal security deposit was required to receive the keycard to enter the hotel. No where on Expedia nor the hotels website was this listed, so it caught me rather off guard. I had asked for a no smoking room accommodation and while it was honored, when walking into the hotel room, a wave of residual cigarette smoke was very apparent, making it incredibly difficult to breath rest. It took hours for the air to clear up with both the AC running and the windows open. Overall a 3/5 experience.
Séjour de 1 nuit en juillet 2023
Réponse de hamad le 25 juil. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Salman

Séjour de 1 nuit en juillet 2023
Réponse de hamad le 17 juil. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

8/10 Bien

Ahmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Séjour de 3 nuits en juillet 2023
Réponse de hamad le 14 juil. 2023
Our dear guest Ahmed:-We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

4/10 Médiocre

Ameen

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The management and staff was very unfreindly. No room service , no space in room and above all not worth the money you spend on this property
Séjour de 3 nuits en juillet 2023
Réponse de H le 11 juil. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Washimul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
all side very good.
Séjour de 2 nuits en mai 2023
Réponse de hamad le 11 juil. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Muhamad Oscar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good, the front office was polite and helpfull
Séjour de 2 nuits en mai 2023
Réponse de hamad le 11 juil. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Abdisitar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent , clean and professional service thanks
Séjour de 2 nuits en avril 2023

10/10 Excellent

ZAHID, NORTH BELLMORE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean hotel, staff was great walking distance to Masjid e nabwi taxis are available 24/7. Recomended.
Séjour de 4 nuits en avril 2023

10/10 Excellent

soufiane

Séjour de 2 nuits en avril 2023

10/10 Excellent

Khalid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Extremely fantastic service
Séjour de 2 nuits en mars 2023

8/10 Bien

SABIHA, glenview

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient.
Séjour de 1 nuit en février 2023

4/10 Médiocre

piar

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property is located about 15 mins walk from the masjid. However, if you just want to grab some food that's a good half hour walk away, as a minimum. We stayed for three night's in which the room was not cleaned once. We ran out of toilet paper and it was easier for us to buy it than find someone to replace it. The safety box did not work until an engineer came and slapped it. Little worrying that there is a master code that he could have used to open it. On check-out day, the master key was needed as my belongings was locked and the batteries ran out, which delayed our check out - they rang to remind us that we had to check out. The bellboy was really good, allowed us to safely store our luggage when we had to check-out at 12pm as there was no opportunity to pay for late check-out. Our flight wasn't until 7pm, which allowed us to visit the masjid one last time.
Séjour de 3 nuits en février 2023

4/10 Médiocre

Sam

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff were very nice front desk were very very helpful. The hotel is in very bad shape the toilet was broken the air conditioner broken the location is on a very busy street very noisy
Séjour de 5 nuits en février 2023

8/10 Bien

Mohammad

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2023
Réponse de hamad le 28 nov. 2023
Dear guest... We thank you for choosing Zaha Al Madinah Hotel. Your comment is important to us, and we promise to provide you with the best services, as we strive to satisfy you.

10/10 Excellent

Fariha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2023