Avis sur New Madinah Hotel
New Madinah Hotel
Abi Sayeed Al Khudri Street, Madinah
Avis
8,4
Très bien
8,2/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 5 mars 2024
Dear Mr.Saber ,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards
6/10 Satisfaisant
Seynabou
Voyage en famille
26 oct. 2023
Les points forts : Personnel et service et confort de la chambre
Seynabou
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Abdelmalek
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Abdelmalek
Séjour de 15 nuits en août 2023
2/10 Horrible
Khirreddine
Voyage d’affaires
27 avr. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Problème avec site hôtels
Khirreddine
Séjour de 2 nuits en avril 2023
Réponse de Sarfaraz le 2 mai 2023
We sincerely apologize for any inconvenience this may have caused you, and we assure you that we are taking steps to prevent similar issues from occurring in the future. We hope to have the opportunity to provide you with a better experience in the future.
8/10 Bien
Harris
Voyage en famille
6 mai 2024
Les points forts : Personnel et service et équipements
Harris
Séjour de 3 nuits en mai 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 12 mai 2024
Dear Mr.Harris ,Thank you for sharing your experience with us. We appreciate your feedback regarding the initial crowd congestion and are glad to hear that the situation improved once it settled down. We're pleased to know that our staff exceeded your expectations with their professionalism and service.Regarding the condition of the building and rooms, we understand your concerns. Rest assured, we continuously strive to maintain and improve our facilities to enhance the overall guest experience. We apologize for any inconvenience caused by the dated appearance of the rooms and any issues with the air conditioning. Your feedback will be shared with our management team for further review and improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.
10/10 Excellent
Ali
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ali
Séjour de 2 nuits en avril 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 14 avr. 2024
Dear Mr.Ali,Thank you for sharing your feedback with us regarding our hotel's proximity to the Haram. We're delighted to hear that our location met your needs and provided convenient access to the Haram. Our goal is to offer a comfortable and accessible stay for all our guests, especially those visiting religious sites. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another pleasant stay.
10/10 Excellent
Shahid
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shahid
Séjour de 3 nuits en mars 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 9 avr. 2024
Dear Mr.Shahid,It's great to hear that your entire stay was pleasant from start to finish! If you have any specific highlights or aspects of your experience that stood out to you, feel free to share them. Your feedback helps both the hotel and future guests.
10/10 Excellent
ahmed
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ahmed
Séjour de 5 nuits en avril 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 8 avr. 2024
Dear Mr.Ahmed,We're thrilled to hear that you had an excellent experience with our service and staff during your stay! It's fantastic to know that you found our location convenient, with just a short walk to Haram, and that there are shopping options available within the premises. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon for another great stay! If you have any further feedback or requests, please don't hesitate to reach out to us.
8/10 Bien
Amal
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amal
Séjour de 4 nuits en avril 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 7 avr. 2024
Dear Ms.Amal,Thank you for your review! We're delighted to hear that you had a pleasant stay with us. We understand the importance of affordability, especially during Ramadan, and we're glad that you found our hotel to be reasonably priced. Your compliments regarding the cleanliness and the helpfulness of our staff are greatly appreciated. We take note of your feedback regarding the furniture and will consider it for future improvements. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!
6/10 Satisfaisant
Rahael
Voyage en famille
2 avr. 2024
Les points forts : Personnel et service et équipements
Rahael
Séjour de 4 nuits en mars 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 3 avr. 2024
Dear Mr.Rahael,Thank you for your review of our hotel. We're glad to hear that you appreciated our hotel's prime location near the sacred sites of Roza, Riaz Ul Jannah, and Jannat ul Baqi, providing easy access for guests. However, we apologize for any inconvenience caused by the dated condition of our property and the cleanliness issues you encountered. Your feedback regarding the need for renovation and improved cleanliness will be shared with our management team for further consideration and action.We appreciate your recognition of our friendly and prompt front desk staff, who strive to address guests' requests efficiently. Regarding the housekeeping issue, we'll review our procedures to ensure that all rooms are properly serviced and equipped with amenities like towels as expected by our guests.We value your feedback as it helps us improve our services and facilities. If you have any further concerns or suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future with an improved experience.
2/10 Horrible
farhan
30 mars 2024
farhan
Séjour de 3 nuits en mars 2024
10/10 Excellent
Muhammad
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhammad
Séjour de 1 nuit en février 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 29 mars 2024
Dear Mr.Mohmad,Thank you for your feedback. It's great to hear that you had one of the best experiences in Madina! If there's anything specific you'd like to share about your experience or if you have any feedback you'd like to provide, feel free to let us know. We're here to assist you further.Best regards,
10/10 Excellent
Sameh
26 mars 2024
Sameh
Séjour de 4 nuits en mars 2024
Réponse de Abdalrhim Bakhsh Guest Relations Manager le 27 mars 2024
Dear Mr.Sameh,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards
8/10 Bien
Laquesha
Voyage en famille avec de jeunes enfants
19 mars 2024
Les points forts : Équipements
Laquesha
Séjour de 4 nuits en mars 2024
Réponse de Abdulraheem Bakhsh Guest Relations Manager le 20 mars 2024
Dear Guest,Thank you for your feedback about your recent stay with us. We're glad to hear that you found our hotel to be good and conveniently located within walking distance to the Masjid. We're also pleased to know that you enjoyed the delicious Sahoor food with its wide variety of options.We appreciate your feedback regarding the cleanliness of the rugs. Please rest assured that we take cleanliness seriously, and we will address this issue promptly to ensure that all areas of our hotel meet the highest standards of cleanliness.Thank you again for your valuable feedback, and we hope to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,,
10/10 Excellent
Sajid
Voyage en famille
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sajid
Séjour de 2 nuits en mars 2024
Réponse de Abdalrhim bakhsh Guest Relations Manager le 20 mars 2024
Dear Mr.Sajid,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be nice and helpful, and that you appreciated the accessibility of our elevators. It's also great to know that you found our location to be really good, with convenient proximity to the mosque and Salaam Gate.Your positive comments are greatly appreciated and will be shared with our team. We're committed to providing excellent service and ensuring our guests have a comfortable and enjoyable stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best regards,
8/10 Bien
Samreen
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements
Samreen
Séjour de 3 nuits en février 2024
Réponse de Abdalrhim bakhsh Guest Relations Manager le 4 mars 2024
Dear Mr.Bukhari,Thank you for choosing to stay with us and for sharing your feedback! We are delighted to hear that you enjoyed your five-day stay and that our breakfast experience, along with the service provided by Irfan Haider, Barkat, and Hammad, left a positive impression.Your preference for our breakfast over another renowned property is truly humbling, and we're thrilled to know that our team's efficiency and warmth contributed to making your stay memorable.Rest assured, we are committed to maintaining and updating our property to ensure a comfortable and enjoyable experience for our guests. Your kind words motivate us to continue delivering exceptional service.We look forward to welcoming you back on your next visit. If there's anything specific you'd like during your future stays, please let us know.Warm regards
10/10 Excellent
Mohammad
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mohammad
Séjour de 3 nuits en février 2024
Réponse de Abdalrhim bakhsh Guest Relations Manager le 20 mars 2024
Dear Mr.Mohammad,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards
10/10 Excellent
waseem
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
waseem
Séjour de 2 nuits en février 2024
Réponse de Abdalrhim bakhsh Guest Relations Manager le 20 mars 2024
Dear Mr.wasem,Thank you for your exceptional rating! We're delighted that you had such a wonderful experience during your stay with us. We look forward to hosting you again in the future.Kind Regards
10/10 Excellent
Zubair
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zubair
Séjour de 4 nuits en février 2024
10/10 Excellent
Nazneen
Voyage en famille
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nazneen
Séjour de 3 nuits en janvier 2024
Réponse de Abdulrahman Alghamdi le 6 févr. 2024
Dear Ms. Nazneen,Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff, especially with Mr. Masum, Mr. Shahid, Mr. Raihan, Mr. Tawkeer, and Mr. Barkat. Providing exceptional hospitality is our top priority, and it's fantastic to know that they made your stay memorable. We'll be sure to pass along your appreciation to them. We hope to have the pleasure of welcoming you back again soon!
2/10 Horrible
Tahir
Voyage en groupe
4 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tahir
Séjour de 5 nuits en janvier 2024
Réponse de Abdulrahman Alghamdi le 5 févr. 2024
Dear Mr. Tahir,Thank you for choosing to stay with us, and we appreciate you taking the time to provide a rating. We value all feedback, positive or otherwise, as it helps us enhance our services.If there were any specific aspects of your stay that didn't meet your expectations, we would love to hear more about it so we can address and improve. Our goal is to ensure every guest has a memorable and enjoyable experience.Please feel free to reach out with any additional comments or concerns you may have. We hope to have the opportunity to better serve you in the future.Best regards,
8/10 Bien
Nafis
31 janv. 2024
Les points forts : Propreté et personnel et service
Nafis
Séjour de 2 nuits en janvier 2024
Réponse de Abdulrahman Alghamdi le 1 févr. 2024
Dear Mr. Nafis,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our representative at the reception made your stay enjoyable with their pleasant and humble demeanor, along with a warm greeting. Providing exceptional service is a top priority for us, and it's wonderful to know that our team member's efforts were noticed and appreciated.Your feedback is truly uplifting, and we will make sure to pass on your kind words to our reception team. We look forward to the opportunity to welcome you back for another delightful stay in the future.If there's anything specific that stood out to you or any suggestions you'd like to share, please feel free to let us know. Your satisfaction is our utmost priority.Thank you for choosing us, and we can't wait to serve you again!Best regards,
10/10 Excellent
Rizwan
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rizwan
Réponse de Abdulrahman Alghamdi le 1 févr. 2024
Dear Mr. Rizwan,Thank you for taking the time to share your experience. We're delighted to hear that our location, just a 5-minute walk from Masjid al-Nabawi, contributed positively to your stay. Being in close proximity to such a significant and revered site is indeed a convenience for many of our guests.We appreciate your feedback and are pleased that our location met your expectations. If there are any other aspects of your stay that you would like to share or if you have suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back and provide another memorable stay.Best regards,
10/10 Excellent
Syed
Voyage en famille avec de jeunes enfants
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syed
Séjour de 3 nuits en janvier 2024
Réponse de Mohammed Alraddadi le 29 janv. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
mohammed, lake charles
10 janv. 2024
mohammed
Séjour de 3 nuits en janvier 2024
Réponse de Mohammed Alraddadi le 13 janv. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Abdul
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant
Abdul
Séjour de 3 nuits en janvier 2024
Réponse de Mohammed Alraddadi le 10 janv. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Muhammad, HOUSTON
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muhammad
Séjour de 4 nuits en décembre 2023
Réponse de Mohammed Alraddadi le 10 janv. 2024
Dear valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
faris
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
faris
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Nishat
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nishat
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Shafin
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shafin
Séjour de 2 nuits en décembre 2023
Réponse de Mohammed Alraddadi le 28 déc. 2023
Dear Mr.Shafin Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Abdulhammeed
23 déc. 2023
Abdulhammeed
Séjour de 1 nuit en décembre 2023
Réponse de Mohammed Alraddadi le 25 déc. 2023
Dear Mr. Abdulhammed Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
6/10 Satisfaisant
Nawaz, BRAMPTON
Voyage en famille avec de jeunes enfants
23 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nawaz
Séjour de 2 nuits en décembre 2023
Réponse de Mohammed Alraddadi le 23 déc. 2023
Dear Mr. NawazThank you for taking the time to tell us about your experience at New Madinah Hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Guest Relations SupervisorMohammed Alraddadi
4/10 Médiocre
Naila
Voyage en famille
22 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naila
Séjour de 3 nuits en décembre 2023
Réponse de Mohammed Alraddadi le 23 déc. 2023
Dear Mrs. NailaThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Guest Relations SupervisorMohammed Alraddadi
6/10 Satisfaisant
Maram
20 déc. 2023
Maram
Séjour de 6 nuits en décembre 2023
2/10 Horrible
Salim
Voyage en couple
15 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Salim
Séjour de 4 nuits en décembre 2023
Réponse de Mohammed Alraddadi le 17 déc. 2023
Dear Mr. salimThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Guest Relations SupervisorMohammed Alraddadi
8/10 Bien
Mutayyab Haider
Voyage en famille
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mutayyab Haider
Réponse de Abdulrahman Alghamdi le 6 févr. 2024
Dear Mr. Mutayyab,Thank you for your high rating! We're delighted that you enjoyed your stay with us. If you have any feedback or suggestions for improvement, please feel free to share. We hope to see you again soon!
10/10 Excellent
Abdulgani
2 déc. 2023
Abdulgani
Séjour de 4 nuits en novembre 2023
Réponse de Sarfaraz le 3 janv. 2024
Dear valued guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,New Madinah Hotel Management
10/10 Excellent
Mohammad
Voyage en famille
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammad
Séjour de 2 nuits en novembre 2023
Réponse de Mohammed Alraddadi le 4 déc. 2023
Dear Mr. Mohammed Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Pervez Saleem
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pervez Saleem
Séjour de 3 nuits en novembre 2023
Réponse de Mohammed Alraddadi le 30 nov. 2023
Dear Mr. saleemThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
8/10 Bien
Atiqul
27 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Atiqul
Séjour de 2 nuits en novembre 2023
Réponse de Mohammed Alraddadi le 28 nov. 2023
Dear Mr. AtiqulThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Adama Bocar
Voyage en famille
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adama Bocar
Séjour de 1 nuit en novembre 2023
Réponse de Mohammed Alraddadi le 23 nov. 2023
Dear Mr. AdamaThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Aashir
Voyage en famille avec de jeunes enfants
22 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Aashir
Séjour de 2 nuits en novembre 2023
Réponse de Sarfaraz le 3 janv. 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our breakfast service, and we appreciate your kind words about Mr. Barkat. It's always rewarding to receive recognition for excellent service.We will make sure to pass on your compliments to Mr. Barkat and the rest of our team. Positive feedback like yours motivates us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back for another memorable stay in the future. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share your thoughts. Your input is invaluable to us as we strive to enhance our guests' overall experience.Thank you again for choosing New Madinah Hotel and we hope to have the pleasure of hosting you again soon.
10/10 Excellent
Najiba
19 nov. 2023
Najiba
Séjour de 2 nuits en novembre 2023
Réponse de Mohammed Alraddadi le 23 nov. 2023
Dear Mrs. NajibaThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
10/10 Excellent
Fuad
Voyage en famille avec de jeunes enfants
16 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fuad
Réponse de Mohammed Alraddadi le 16 nov. 2023
Dear Mr. FuadThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddad
10/10 Excellent
KAZEEM
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAZEEM
Séjour de 1 nuit en novembre 2023
Réponse de Mohammed Alraddadi le 14 nov. 2023
Dear Mr. Kazeem,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
8/10 Bien
umair
11 nov. 2023
umair
Séjour de 2 nuits en novembre 2023
Réponse de Sarfaraz le 3 janv. 2024
Your feedback is invaluable to us, and we take pride in being part of your positive travel experience. We look forward to the pleasure of welcoming you back to New Madinah Hotel in the future. Should you have any further comments or suggestions, please do not hesitate to reach out to us.
8/10 Bien
Mohammad
Voyage en famille
8 nov. 2023
Les points forts : Propreté et personnel et service
Mohammad
Séjour de 1 nuit en novembre 2023
Réponse de Mohammed Alraddadi le 9 nov. 2023
Dear Mr. MohammadThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
8/10 Bien
Nazar
Voyage en famille
8 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nazar
Séjour de 4 nuits en novembre 2023
Réponse de Mohammed Alraddadi le 9 nov. 2023
Dear Mr. NazarThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
8/10 Bien
SARWAT
Voyage en groupe, Voyage d’affaires
6 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SARWAT
Séjour de 3 nuits en octobre 2023
Réponse de Mohammed Alraddadi le 8 nov. 2023
Dear Mr. SARWATThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Guest Relations SupervisorMohammed Alraddadi
2/10 Horrible
A
6 nov. 2023
A
Séjour de 1 nuit en octobre 2023
Réponse de Sarfaraz le 3 janv. 2024
We apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more positive and enjoyable stay.