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Avis sur Crowne Plaza Madinah, an IHG Hotel

5 out of 5
Crowne Plaza Madinah, an IHG Hotel
King Faisal Street,between 1st Ring Road, Madinah

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 220 avis sur 463." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 463." "
Note des voyageurs de 6 (Satisfaisant), d’après 65 avis sur 463." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 463." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 463." "

8,2/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Djallal Eddine

Voyage en couple
Les points forts : Propreté et personnel et service
Ca vaut plutôt un 4 étoiles
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 1 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

sami

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bon hôtel propre près du haram sauf la nourriture est moyenne
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 21 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Mostafa

Séjour de 1 nuit en janvier 2024
Réponse de MEDIN le 21 janv. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

2/10 Horrible

wiam, Willebroek

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Par rapport à le prix c’est vraiment cher
Séjour de 3 nuits en janvier 2024
Réponse de Medin le 13 janv. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bien

Ouassila

Séjour de 1 nuit en août 2023
Réponse de MEDIN le 7 sept. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Fatimetou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2022
Réponse de MEDIN le 23 nov. 2022
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Réponse de Rehan le 2 juil. 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager

8/10 Bien

MOHAMMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Rehan le 16 juil. 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager

10/10 Excellent

Chadia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are friendly and Amnah, the receptionist is very professional, welcoming and friendly. I also appreciated Amnah's communication skills in English. Thank you Amnah. The flexibility with checking out is also very appreciated. Thank you.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

atif

Les points forts : Propreté et personnel et service
Rooms could have better amenities
Séjour de 2 nuits en avril 2024
Réponse de MEDIN le 4 mai 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Abdullah

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de MEDIN le 4 mai 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bien

Arsalan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de MEDIN le 30 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Tanbeer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Hotel
Séjour de 5 nuits en avril 2024
Réponse de MEDIN le 25 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mohammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de MEDIN le 19 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Shakhawat

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de MEDIN le 17 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Abdiweli

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en avril 2024
Réponse de MEDIN le 13 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Horrible

Wasi

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de `MEDIN le 13 avr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de MEDIN le 13 avr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

suzanne

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very old hotel Very unclean Dirty black hard dirt all over the room Very run down furniture Very old dirty and unclean carpet Excellent food Excellent staff service Hotel I would give it two stars in terms of everything else Staff would give them five stars
Séjour de 2 nuits en mars 2024
Réponse de MEDIN le 13 avr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Ahmed

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property. Convenient walk to Haram. Amazingly attentive staff in all areas, specially front desk.
Séjour de 6 nuits en mars 2024
Réponse de MEDIN le 6 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mohamed

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It very Convenient to go to Purposes from this Hotel. Services was Excellent. In the Future we will stay in this hotel again.
Séjour de 5 nuits en mars 2024
Réponse de MEDIN le 6 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Horrible

Michael

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is terrible. The interior design of the room needs a full review. We arrived 7PM and one reception is available as it is call for Magrib and fast breaking so he rushed our check in. Went up to the room and shocked with two single beds squeezed in a less than four meter square even though our booking is two twin beds. I went down complained to the same gentleman but he is hopeless cuz his peers and supervisors are away for fast breaking. He asked us to come after one hour and half and he will TRY to solve the problem. We were exhausted after a long drive but no one bother. Came after two hours and one supervisor came to help us and the surprisingly she has no idea about the complain so we have to start explain to her again - the surprise is she does not know anything about the set up of her hotel room and has to make some phone calls to understand the set up of the hotel room. She suggested to give us a handicap room and ask the bell room to show us the room. we agreed after seeing the room even it is tribble. They put beds in an empty area and block the cabinet and fridge, the fridge was overheated because the bed blocked the air pass and the funny thing the TV is above the bed so imagine how you can watch. Anyhow; we spent the night safely. The funny thing is all staff believe they have walked an extra step to help their customer but reality is not even Hospitality101 yet. This is not IHG members standards at all. Management is bad and staff needs a real training.
Séjour de 1 nuit en mars 2024
Réponse de MEDIN le 6 avr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

kazahi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff
Séjour de 4 nuits en mars 2024
Réponse de MEDIN le 6 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Adam

Séjour de 2 nuits en mars 2024
Réponse de MEDIN le 17 avr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Horrible

Amra

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very poor condition for bathroom
Séjour de 3 nuits en mars 2024
Réponse de MEDIN le 15 mars 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Ismael

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property needs attention it’s a little outdated
Séjour de 2 nuits en mars 2024
Réponse de MEDIN le 15 mars 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Asifa

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
AC was not working got the first 24 hours. At least 2 in person and 2 phone request led to fix this issue. Electric kettle in the room was out of service as well. It was replaced after 24 hours of stay. Bath shower was quite dirty plus drainage was poor in it. Only benefit was proximity to Masjid Nabvi.
Séjour de 3 nuits en mars 2024
Réponse de MEDIN le 15 mars 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

4/10 Médiocre

Asrar

Séjour de 2 nuits en mars 2024
Réponse de MEDIN le 6 avr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Muhammad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and amazing location to al haram
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 8 mars 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Muhammad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and amazing location to al haram
Séjour de 3 nuits en février 2024
Réponse de MEDIN le 8 mars 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Mostapha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolut anbefalelsesværdig 6 stjerne af 5 :-)
Absolut det bedste hotel jeg har besøgt i Madina. Vi blev taget rigtig godt i mod ved ankomsten, og fik opgraderet vores værelse til haram view, hvilket gjorder at oplevelsen blev endnu bedre. Personalet ydre en ekstraordinær service ved løbende at sikre sig at man er tilfreds og at alt forløber sig som ønsket. Værelserne er rene og moderniseret med alle de tilbehør et hotelværelse skal have. Som ekstra bonus er det meget tæt på haram ved profetens side, hvilket gøre hotellet mere specielt end det i forvejen er.
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 29 févr. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and we are happy to learn that your stay was pleasant Our facilities, food, and services, in general, have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also, our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodating you again in the near future Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Abid

Séjour de 1 nuit en février 2024
Réponse de MEDIN le 22 mars 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Aqib

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location from The masjid nabwi and very helpfull staff especially the bell boy saiful
Séjour de 4 nuits en février 2024
Réponse de MEDIN le 21 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Ahmad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Die Zimmer ist gut Hotel Lage ist sehr gut Service sehr gut
Séjour de 3 nuits en février 2024
Réponse de MEDIN le 21 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Asma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent customer services, clean and good quality bedding. Carpet need to change. Very old.
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 21 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

abdul ghaffar

Les points forts : Propreté, personnel et service, confort de la chambre
Crown plaza Madinah
Séjour de 2 nuits en février 2024
Réponse de MEDIN le 21 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

jamal

Voyage en couple
Les points forts : Propreté et personnel et service
The location was excellent for our purpose. The staff were friendly and helpful. Reema, at the front desk, made our stay amazing by recommending some local restaurants and nice spots to see.
Séjour de 5 nuits en février 2024
Réponse de MEDIN le 10 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

MOHAMMAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de MEDIN le 6 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Zahoor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, Good service close to Haram sharif
Séjour de 4 nuits en janvier 2024
Réponse de MEDIN le 5 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

MOHAMMAD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding and excellent
This was my first stay in this hotel in madina but really surprised me bc I am coming from Canada since 2017 every year staying almost all 5 star hotels but in this price we got excellent experience We will stay again
Séjour de 1 nuit en janvier 2024
Réponse de MEDIN le 5 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Noorfiza

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Location, staff, food is great but the property is very run down!
Séjour de 3 nuits en janvier 2024
Réponse de MEDIN le 5 févr. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Muhammad

Séjour de 2 nuits en janvier 2024
Réponse de MEDIN le 22 mars 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Ali

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old, needs renovation
Food was excellent, nothing else was. Hotel seriously needs renovation. Reception bathroom pathetic (very dirty). Reception staff ok.
Séjour de 1 nuit en janvier 2024
Réponse de MEDIN le 21 janv. 2024
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

6/10 Satisfaisant

Waleed

Les points forts : Propreté
Les points faibles : Personnel et service
Poor customer service
Séjour de 1 nuit en janvier 2024
Réponse de Medin le 19 janv. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Khairil Umar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean room with excellent service.
Séjour de 3 nuits en janvier 2024
Réponse de MEDIN le 15 janv. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

8/10 Bien

Sabina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel, close by to masjid and centrally located. Breakfast was lovely
Séjour de 4 nuits en décembre 2023
Réponse de Medin le 13 janv. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Basit Aalishan

Séjour de 6 nuits en décembre 2023
Réponse de Medin le 13 janv. 2024
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

2/10 Horrible

Faizan

Séjour de 2 nuits en décembre 2023
Réponse de MEDIN le 31 déc. 2023
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Crowne Plaza Madinah Management

8/10 Bien

Mohammed M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de MEDIN le 31 déc. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management

10/10 Excellent

Nasir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en décembre 2023
Réponse de MEDIN le 31 déc. 2023
Dear Valued Guest,Greetings from Crowne Plaza Madinah,Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback.Your reviews are of great importance to us, allowing us to monitor our services continually and deliver the best Crowne Plaza experience consistently.Looking forward to accommodating you in the near future.Best Regards Crowne Plaza Madinah Management