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Avis sur Fig Tree Camp

4 out of 5
Fig Tree Camp
Mara Mara Road, Talek, Maasai Mara

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 10 avis sur 13." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 13." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 13." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 13." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 13." "

9,8/10

Propreté

9,8/10

Personnel et service

10/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Fu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
extend the hot water time
Séjour de 3 nuits en février 2024

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCELENTE
excelente , hotel increíble , ubicado dentro de la reserva , contacto con toda la naturaleza , el personal súper amable, capacitado , los alimentos muy bien, en general la mejor experiencia , súper recomendado
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Nikita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

10/10 Excellent

bridget

Séjour de 1 nuit en juin 2023

10/10 Excellent

Cecilia

Séjour de 1 nuit en novembre 2022

10/10 Excellent

Alexander, Eastport

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely fantastic experience! Staff went above and beyond to help me…amenities were excellent and game drives phenomenal…Absolutely would recommend!
Séjour de 5 nuits en janvier 2022
Réponse de GRM le 25 janv. 2022
Hi Alexander, Greetings of the day! Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit. Thank you. Kind regards, Team - Guest Relations

8/10 Bien

Adam

Séjour de 1 nuit en octobre 2021
Réponse de GM le 12 oct. 2021
Dear Guest, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Kind regards, General Manager

8/10 Bien

Moshe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2021
Réponse de GM le 2 oct. 2021
Dear Guest, Thank you for choosing to visit at FigTree Camp Masai Mara. We have well noted and appreciated your lovely rating! Looking forward to welcoming you back soon. With best regards, General Manager

10/10 Excellent

GUILHERME

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótimo custo benefício
Muito bom o hotel perto dos Safáris. A tenda é excelente. Funcionários muito atenciosos
Séjour de 2 nuits en septembre 2021
Réponse de GM le 28 sept. 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager

6/10 Satisfaisant

Mohamed

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
The hotel was good , tent was nice , people were so friendly especially Paul and Jackson the chefs , however the food variety and quality was not so good
Séjour de 3 nuits en août 2021
Réponse de GM le 1 sept. 2021
Dear Guest, Thank you for taking the time to share your feedback and for having stayed at FigTree Camp. We are happy to learn that you overall had a comfortable stay and that most of our services and facilities were to your satisfaction. We however, also realize that there is scope for improvement and have already taken up your feedback with my team for corrective action. Thank you once again and we look forward to the opportunity of welcoming you back to FigTree Camp. Thanks & Regards, General Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en juillet 2021
Réponse de GM le 16 juil. 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager

10/10 Excellent

Hayden

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Mara Getaway
I had some trouble with my park entrance fee, but Kerore, the manager, smoothed everything over and ensured that my stay was wonderful! Danson made daily cocktail specials and Daniel, the chef, was accommodating of special dietary needs and was eager to present us with delicious food that would fuel us for our game drives. Jonathan was our driver, and he was knowledgeable, safe, curious and kind. It was a fantastic experience for my group of friends while we re-connected.
Séjour de 2 nuits en juin 2021
Réponse de GM le 26 juin 2021
Dear Hyden, We appreciate knowing we could make your experience at FigTree a happy one. Our endeavour at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations. We look forward to the pleasure of your continued visits. Thanks & Regards, General Manager

10/10 Excellent

Daniela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing safari camp in the Mara
Beautiful spot at one with nature with hippos right outside our tent, incredibly attentive staff and incredible game drives. Nice pool area.Wifi is good when it's on at lunchtime a s dinner time. Vegetarian options are also very good.
Séjour de 2 nuits en juin 2021
Réponse de GM le 25 juin 2021
Dear Guest, Thank you for taking the time to post this review about your experience with us at FigTree Camp Masaai Mara. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the teams for whom they will be a tremendous source of inspiration. Looking forward to welcome you back. Thank you. Warm Regards General Manager