Dear Valued Guest, Thank you very much for your feedback, and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest ,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future.Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest ,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future.Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Wessam FARAH Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you very much for sharing this great review of your recent stay at Sofitel Winter Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience Manager

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Moreover we thank you for your wonderful comments on the pool , garden also that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback ,Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Wessam Farah Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear valued Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter Palace hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Wessam Farah Guest Experience Manager

Dear valued Guest, The whole team of the Winter palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old Palace which was built in 1886 .Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Wessam Farah Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Wessam Farah Guest Experience Manager

Dear valued Guest, Greetings from the land of the Pharaohs! We very much appreciate your comments regarding your recent stay at the Sofitel Winter Palace Luxor.please note that a face lifting plan will take place soon to be in line with our Guests expectations The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Best regards, Wessam Farah Guest Experience

It was our pleasure having the chance to host you with us. I would like to thank you most sincerely for sharing your thoughts regarding your recent stay with others guests’ on Hotels.com. We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Wessam Farah Guest Experience

Dear Valued Guest, It was our pleasure having the chance to host you with us. I am extremely regret that your experience did not fully meet your expectations for this stay, please accept my sincerest apology .we of course took this very seriously . thank you for taking the time to share with us your thoughts of your last visit, ensuring you a better Luxury experience in your future visits as we looking forward to welcoming you back Best regards, Wessam Farah Guest Experience

Dear Valued Guest I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all our valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests. Furthermore, it gives us great pleasure knowing that the service provided by Mohamed Ahmed at the reception exceeded your expectations, the kind words are passed to the team on behalf of you Thank you for your wonderful feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Monia MOURAD Guest Experience

Bonjour Valued Guest, I would like to thank you for taking the time to share with us your experience, following your recent stay I am regret that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a Luxury service experience for every Guest; therefore your feedback is very important to us. Please rest assured that i have personally took the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Selim SHAWER Hotel Manager

Dear Valued Guest, It was our pleasure having the chance to host you with us. I am extremely regret that your experience did not fully meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the room offered was not up to the expectations; we of course took this very seriously and rectify any unusual shortfalls that may have occurred during your stay. Let me seize this opportunity to clarify this situation, in fact your reservation was for a classic Nile view room and according to the high occupancy during that period, your booking was upgraded to a superior side view room which you did not like as you stated, however the receptionist tried to solve this issue and offered you another room which you accepted to spend one night in view of changing it the day after, which was the fact that you have changed your room with a second upgrade to a Luxury room and you were pleased with, regarding the airport transfer, you were offered this service and you thankfully accepted to have it which is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression please accept our apologies. please rest assured that we took your comments in view of doing the necessary changes, and i do hope that we will have the pleasure once again to enhance your experience in the close future Best regards, Selim SHAWER Hotel Manger

Dear guest, Thank you for your stay at the Sofitel Winter Palace and your feedback. We are glad that you enjoyed the great Old Palace. It would be a pleasure to welcome you back to Luxor in the close future. Kind regards and thank you again for your feedback. Rafic KHAIRALLAH General Manager - Upper Egypt

Dear Valued Guest, Thank you for your stay at the Sofitel Luxor Winter Palace and your feedback. I am happy to see that you liked the hotel which is a blend of historical building and the modern style all with the French touch. And also glad that the staff succeeds to come up to your expectations it will be my pleasure to pass on your nice words to our colleagues. Thank you again and looking forward to welcome you again in our hotel soon, Sincerely Rafic KHAIRALLAH General Manager - Upper Egypt

Dear Valued guest, Thank you for your stay with us and for taking the time to send us your feedback on tripadvisor. We are glad that you have enjoyed the Nile view room, the service and the Sofitel Luxor Winter Palace location. It will be my pleasure to pass on your nice words to our colleagues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back on one of your future trips to Egypt. Best regards, Rafic KHAIRALLAH General Manager - Upper Egypt

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are glad to know that you enjoyed beautiful view of the Nile from your room also our unbeatable location to visit the wonders. Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warm regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, We are delighted to read your review and thank you for taking the time to write such excellent feedback regarding your stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests. Furthermore, it gives us great pride and joy that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, comfortable and clean room, historical palace charm and an incomparable service and hospitality. Once again, thank you for your exceptional feedback and we look forward to welcoming you back in shortly. Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest ,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest ,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future.Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest,Thank you very much for your feedback, and we look forward to welcoming you back very soon. Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wessam Farah Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wessam Farah Guest Experience Manger

Dear Valued Guest,Thank you very much for your feedback, and we look forward to welcoming you back in not so distant future. Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest,Thank you very much for your feedback, and we look forward to welcoming you back in not so distant future. Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wessam Farah Guest Experience Manger

Dear Guest, Thank you for your feedback, and we look forward to welcoming you back. Best regards, Wessam Farah Guest Experience Manager

Dear Guest, Thank you for your feedback, and we look forward to welcoming you back. Best regards, Wessam Farah Guest Experience Manager

Dear Guest, Thank you for your feedback , and we look forward to welcoming you back . Wessam Farah Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. we would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Thank you for appreciating the historical charm of the great old palace and the unique premises. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. With Best Regards, Wessam Farah Guest Experience Manager

Dear Valued Guest, Thank you very much for your wonderful feedback, and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam FarahGuest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager

Dear Valued Guest ,Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future.Warmest regards,Wessam Farah Guest Experience Manager

Dear Valued Guest , Thank you very much for your feedback , and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam Farah Guest Experience Manager