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Avis sur La Quinta Inn & Suites by Wyndham Louisville East

2.5 out of 5
La Quinta Inn & Suites by Wyndham Louisville East
1501 Alliant Avenue, Louisville, KY

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 311 avis sur 847." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 847." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 847." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 847." "
Note des voyageurs de 2 (Horrible), d’après 58 avis sur 847." "

8,2/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Kiyveyonda

Voyage en couple
I got the jacuzzi suite. It was a good room. Kind of a stench in the hotel. But overall no complaints easy check in and check out.There is also a 150.00 deposit that I wasn’t aware of. But it is refundable
Séjour de 1 nuit en mai 2024

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We clean
Séjour de 1 nuit en mars 2024
Réponse de Ken le 21 mai 2024
Thank you Maria for the kind words and choosing to stay with us. The staff at Laquinta Inn truly appreciate it.

2/10 Horrible

Joby, Dallas

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Front desk attendant was extremely rude. I booked and prepaid for a King Room. I was placed in a double Queen room and charged $175 for a $99 room.
Séjour de 1 nuit en mai 2024
Réponse de Ken le 14 mai 2024
I apologize about the desk clerk rudeness. I will discuss this with the desk clerk.

10/10 Excellent

Carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room. Staff friendly.
Séjour de 3 nuits en mai 2024
Réponse de Ken le 12 mai 2024
Truly appreciate your business. The staff truly appreciate the kind words. See you on your next trip.

10/10 Excellent

Dave

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I
Séjour de 4 nuits en mai 2024
Réponse de Ken le 11 mai 2024
Thank you Dave it was great pleasure having you as our guest. Really glad to hear you enjoyed your stay.

2/10 Horrible

Austin

Séjour de 2 nuits en mai 2024
Réponse de Ken le 9 mai 2024
Thank you for staying with us. We appreciate your business. Please let us know how we can improve our services.

10/10 Excellent

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful vacation
Séjour de 2 nuits en avril 2024
Réponse de Ken le 1 mai 2024
Nice to hear you had wonderful vacation. We truly appreciate your business. Looking forward to seeing you again on your next trip to Louisville.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a nice hotel. Busy but fairly quiet. Helpful and courteous staff.
Séjour de 2 nuits en avril 2024
Réponse de Ken le 29 avr. 2024
We are so glad to hear that hotel was nice, quiet and staff was helpful and courteous.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service here was superior. I stayed for three nights and needed assistance on two occasions. Both Nick and Lawarence (I think that is his name...) were super helpful. I would definately stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Ken le 29 avr. 2024
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very happy that the staff was welcoming and accommodating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 Excellent

Kerri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were very helpful in regards to our volleyball tournament necessities.
Séjour de 4 nuits en avril 2024
Réponse de Ken le 16 avr. 2024
We are glad to accommodate our guests needs as much as possible. We appreciate your business and kind words. Let us we can be of any help in the future.

10/10 Excellent

Jenna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was clean and the staff was friendly
Séjour de 4 nuits en avril 2024
Réponse de Ken le 12 avr. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Lititia

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ken le 11 avr. 2024
Thank you for choosing to stay with us and the review.Let us know how we can improve our services.

2/10 Horrible

Miguel

Xxx
Séjour de 1 nuit en mars 2024
Réponse de Ken le 30 mars 2024
Thank you for choosing to stay with us.Please let us know how we can improve our services.

8/10 Bien

Sylvie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay when you are on the road
Séjour de 1 nuit en mars 2024
Réponse de Ken le 29 mars 2024
Thank you Sylvia for staying with us. Glad to hear that you were happy with your stay. Looking forward to seeing you on your next trip to Louisville.

8/10 Bien

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the hotel, the swimming pool was shut down so couldn't swim the night I wanted to. Over all a nice stay.
Séjour de 2 nuits en mars 2024
Réponse de Ken le 18 avr. 2024
hank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Wilbert, Foosland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable
Séjour de 2 nuits en mars 2024
Réponse de Ken le 27 mars 2024
Glad to hear that the hotel was clean and comfortable. Looking forward to serving you again in future.

6/10 Satisfaisant

Jesse

Couldn’t use my card I wanted to pay with because it didn’t have a chip or tap feature so had to use a card I didn’t want to use… pool was closed for maintenance most of the second day so my kids Coulsnt swim
Séjour de 2 nuits en mars 2024
Réponse de Ken le 27 mars 2024
Thank you for choosing to stay with us and the review. I apologize about the card issue.

10/10 Excellent

Naveen

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a good place to stay and staf was polite and good
Séjour de 1 nuit en mars 2024
Réponse de Ken le 18 mars 2024
Thank you for staying with us and the kind words. The staff appreciate it.

10/10 Excellent

Deanna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are dog friendly
Séjour de 5 nuits en mars 2024
Réponse de Ken le 17 mars 2024
Thank you Deanna for choosing to stay with us and the kind review. Dogs are always welcomed at LaQuinta Inn. See you on your next trip to Louisville.

8/10 Bien

Steve

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 3 nuits en mars 2024
Réponse de Ken le 13 mars 2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Bien

Beth

Séjour de 1 nuit en mars 2024
Réponse de Ken le 1 avr. 2024
Thank you Beth for the review. We truly appreciate your business.

10/10 Excellent

Jack

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en février 2024
Réponse de Ken le 28 févr. 2024
I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with

10/10 Excellent

Ramon

Séjour de 2 nuits en février 2024
Réponse de Ken le 27 févr. 2024
Truly appreciate your business. The staff at Laquinta Inn thanks you.

10/10 Excellent

Marcus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Romantic Jacuzzi Suite in a nice area.
Séjour de 1 nuit en février 2024
Réponse de Ken le 24 févr. 2024
Thank you Marcus for choosing to stay with us and the kind word about your stay. We genuinely appreciate your support.

10/10 Excellent

Cristian

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Ken le 17 févr. 2024
We truly appreciate your business and the kind review. See you on your next trip to Louisville.

8/10 Bien

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en février 2024
Réponse de Ken le 17 févr. 2024
Thank you for choosing to stay with us and the review.Looking forward to serving you again in the future.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ken le 13 févr. 2024
Thank you for choosing to stay with us and the review.We truly appreciate your business.

10/10 Excellent

Darbi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Ken le 5 févr. 2024
Thank you for choosing to stay with us and the review.We appreciate your business.

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, équipements
Everything was great except for housekeeping vacuuming the halls before 9am and the all day construction going on right outside my window….starting on the early side on a Saturday.
Séjour de 3 nuits en janvier 2024
Réponse de Ken le 1 févr. 2024
Thank you Heather for choosing to stay with us and the review. Glad to hear everything was up to your expectations. I apologize about the vacuum and other the construction.

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Night in Louisville, KY
The check in experience was flawless. The room was nice. The property looks nice. The canopy was under remodel. The breakfast experience could have been better. The biscuits could be used as lethal weapons. The juice/water glasses were so flimsy you had to use two to feel confident that you would not spill a beverage.
Séjour de 1 nuit en janvier 2024
Réponse de Ken le 29 janv. 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Patricia

Séjour de 1 nuit en janvier 2024
Réponse de Ken le 29 janv. 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

2/10 Horrible

Lee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
They tried to charge me a (certain guest) $150 incidentals deposit. After the blatant disrespect I didn’t think it wise to stay so I didn’t.
Séjour de 1 nuit en janvier 2024
Réponse de Ken le 24 janv. 2024
I apologize but we require incidental deposit which will be refunded upon check out.

10/10 Excellent

Alex

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en janvier 2024
Réponse de Ken le 10 janv. 2024
Thank you Alex. We truly appreciate your business. Looking forward to seeing you on your next trip to Louisville.

8/10 Bien

Billy

Séjour de 2 nuits en décembre 2023
Réponse de Ken le 29 janv. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of my favorite places
Nice room nice staff
Séjour de 1 nuit en décembre 2023
Réponse de Ken le 1 janv. 2024
Thank you for the kind review and being our loyal guest.See you next time.

10/10 Excellent

JEROME

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Ken le 23 déc. 2023
Thank you for choosing to stay with us and the kind review.

8/10 Bien

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean property, good breakfast, nice size rooms. Would stay again.
Séjour de 1 nuit en décembre 2023
Réponse de Ken le 19 déc. 2023
Thank for the kind review. Glad to hear everything was up to your expectations.

2/10 Horrible

Richard

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sucks
I work nights when i arrived after work i was not allowed to check in early or pay for an extra day.
Séjour de 1 nuit en décembre 2023
Réponse de Ken le 14 déc. 2023
I apologize about the experience.Our policy is 3 PM check in which the desk clerk was following.

4/10 Médiocre

Rae Marie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was dirty and very loud. No noise buffer
Séjour de 2 nuits en novembre 2023
Réponse de Ken le 13 déc. 2023
Thank you for staying with us and the review.We will use your feedback to improve our services.

6/10 Satisfaisant

Lisa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Not impressed
Continental breakfast was awful.not sure sheets were fresh (water marks)
Séjour de 1 nuit en décembre 2023
Réponse de Ken le 11 déc. 2023
Thank you for staying with us and the review.We appreciate your business.

10/10 Excellent

Krisann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Ken le 1 déc. 2023
Thank you for your business and the kind review.The staff at Laquinta Inn truly appreciate it.

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room. Comfortable bed. Good location. No issues.
Séjour de 3 nuits en novembre 2023
Réponse de Ken le 28 nov. 2023
Thank you for choosing to stay with us. We truly appreciate your business. We are glad to hear that room was clean and bed was comfortable.

10/10 Excellent

Allison

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and and room was cozy and clean
Séjour de 1 nuit en novembre 2023
Réponse de Ken le 27 nov. 2023
We truly appreciate your business and the perfect rating for your stay with us. The staff at Laquinta Inn truly appreciate it.

8/10 Bien

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Ken le 13 nov. 2023
Thank you for choosing to stay with us and the review.We truly appreciate it.

4/10 Médiocre

Ray

Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Ken le 27 oct. 2023
Thank you for choosing to stay with us and the review.Hope to see you on your next trip to Louisville.

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel, great price
Séjour de 1 nuit en octobre 2023
Réponse de Ken le 20 oct. 2023
Thank you. We genuinely appreciate your business.

8/10 Bien

Wendy

Voyage en famille
I have stayed at this location several times, clean, comfortable and affordable. We came in for the art show, arrived at 2:45, and there was no one at the front desk. We rang several times, called several times, and finally at 3:15, someone finally checked us in. That evening, there was a large family in the pool area, about 7 pm, and yes, the kids were having a good time, which is normal for a motel on the weekends. The parent of the family told us that the motel manager told them to leave because they were so unruly, as in pack up and leave. A very drunk man in the parking lot, English not his first language, strapping the rest of a 12 pack then tried to pick up my aunt and myself in the parking lot. That was an adventure. He was sober and clean the next evening. I’ve never had these issues before, and am hoping to not have them again, this location is close enough to the edge of town, in a quiet neighborhood with great places nearby.
Séjour de 2 nuits en octobre 2023
Réponse de Ken le 15 oct. 2023
Thank you for choosing to stay with us and the review. We will use your review to improve our services. We always welcome our guests input.

8/10 Bien

christina

Séjour de 1 nuit en octobre 2023
Réponse de Ken le 5 nov. 2023
Thank you for staying with us and the review.

2/10 Horrible

Shauna

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rented the room with the jacuzzi it was dirty and didn’t work I was told I would get a partial refund and never received it. I also accidentally left a bag there and was told it was thrown in the trash so make sure you don’t leave anything
Séjour de 1 nuit en octobre 2023
Réponse de Ken le 11 oct. 2023
I apologize about the jacuzzi not working and not cleaned properly. We will check it and have it fixed as soon as possible.

6/10 Satisfaisant

Hanna

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Everything felt unclean. Would not recommend.
Séjour de 1 nuit en octobre 2023
Réponse de Ken le 3 oct. 2023
Thank you for choosing to stay with us.