Suite Panoramique, 1 très grand lit et 1 canapé-lit, balcon, vue océan | Literie de qualité supérieure, couette en duvet d'oie, minibar

Avis sur Sea Sprite Oceanfront Hotel

2.5 out of 5
Sea Sprite Oceanfront Hotel
1016 The Strand, Hermosa Beach, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 241 avis sur 340." "
Note des voyageurs de 8 (Bien), d’après 56 avis sur 340." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 340." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 340." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 340." "

9,2/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Surprisingly spacious, very clean, free parking and an enviable position on the beach. It’s a great place to come and decompress.
Séjour de 3 nuits en avril 2024
Réponse de Marina Boulanger le 7 mai 2024
Dear Dan,Thank you for your wonderful review and for choosing to stay with us. We're thrilled that you found our hotel surprisingly spacious, very clean, and enjoyed our enviable beachfront location. Providing a relaxing and comfortable experience for our guests is always our top priority.We appreciate your feedback and hope to welcome you back for another rejuvenating stay in the future.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Marina Boulanger le 15 avr. 2024
Dear David,Thank you for sharing your positive feedback with us. We look forward to welcoming you back for another wonderful experience.Best regards,The Sea Sprite Team

10/10 Excellent

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best property we have EVER stayed at.
Séjour de 5 nuits en mars 2024
Réponse de Marina Boulanger le 30 mars 2024
Good afternoon, Thank you for taking the time to provide your feedback regarding your most recent stay. We thrive by providing our guests with an exceptional stay and I am thrilled this was accomplished. We look forward to welcoming you back to the area in the future. General ManagerMarina Boulanger

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice so close the Pier and restaurants.
Séjour de 2 nuits en mars 2024
Réponse de Marina Boulanger le 17 mars 2024
Thank you very much for your kind words regarding your most recent stay.We look forward to welcoming you back in the future.Thank you,Sea Sprite Team

10/10 Excellent

Christi

Séjour de 1 nuit en mars 2024
Réponse de Abigail Smith le 23 mars 2024
Good morning, Thank your for providing feedback from your most recent stay.

4/10 Médiocre

Octavia

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Use your resources for a nicer place
Aside from being so close to the beach, everything else is subpar. The sheets to use for the pull out bed were stained. There are no clear directions on how to use temperature control. The keys stop working before checkout time.
Séjour de 1 nuit en février 2024
Réponse de Abigail Smith le 11 févr. 2024
Good afternoon, Thank you for providing valuable feedback from your most recent stay.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Abigail Smith le 11 févr. 2024
Good afternoon, Thank you for providing valuable feedback from your most recent stay.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a friends birthday in the rain and great room size
Séjour de 1 nuit en février 2024
Réponse de Marina Boulanger le 8 févr. 2024
Thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay with us, even on a rainy day, and that the room size met your needs. We hope your friend had a fantastic birthday celebration! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

6/10 Satisfaisant

Aubrey

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Room was nice. But got charged $200 for accidentally walking into the wrong room.
Séjour de 1 nuit en février 2024
Réponse de Abigail Smith le 8 févr. 2024
Hello Aubrey, Thank you for taking the time to provide valuable feedback. The feedback we receive from our guests is crucial to our success, and sincerely appreciative. The safety of our guests is a top priority for this hotel. Based on an internal investigation, the actions of members in your party were highly alarming and warranted the additional fee. Thank you again for providing us with details from your most recent stay.

10/10 Excellent

Linda

Voyage en groupe
Les points forts : Propreté et personnel et service
Amazing view, just a few improvements
Loved the area, the staff was super. Just a few things like the room smelled very badly like bleach, the sink faucet breaks off, and the shower handles are hard to figure out, the pillowcases were a little dirty. But the view, the location is amazing, and the staff is very friendly.
Séjour de 2 nuits en février 2024
Réponse de Marina Boulanger le 8 févr. 2024
Thank you for sharing your feedback with us. We're delighted that you enjoyed the area and found our staff to be super friendly. We apologize for the issues you experienced with the room, including the smell of bleach, broken sink faucet, difficult shower handles, and dirty pillowcases. Our staff is trained to clean all the rooms to the highest of standards, and we take great pride in our recently renovated rooms. We're truly sorry if we fell short of that during your stay. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay. If there's anything else we can do to improve, please don't hesitate to let us know.

10/10 Excellent

Terre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location
Great location, great service, great view! We truly enjoyed our stay here and look forward to coming back in the near future.
Séjour de 3 nuits en janvier 2024
Réponse de Marina Boulanger le 8 févr. 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our location, service, and view met your expectations. We can't wait to welcome you back for another fantastic experience soon!

10/10 Excellent

GABRIELA

Séjour de 2 nuits en janvier 2024
Réponse de Marina le 22 janv. 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back soon!

10/10 Excellent

Chris

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Marina le 22 janv. 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us. We look forward to welcoming you back soon!

10/10 Excellent

beth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
perfect, beachfront spot
The rooms are beachy and perfect with every amenity. The staff is attentive and friendly. Such a perfect spot.
Séjour de 1 nuit en janvier 2024
Réponse de Marina le 15 janv. 2024
Dear Beth,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Sea Sprite Hotel. Our beachy rooms and attentive, friendly staff strive to create a perfect and memorable experience for our guests. We appreciate your feedback and look forward to welcoming you back for more beachfront bliss in the future.Best wishes,Sea Sprite Hotel

8/10 Bien

Larry

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Beautiful!
Delightful! Gum or tar on floor. Furnishings worn.
Séjour de 2 nuits en janvier 2024
Réponse de Marina le 12 janv. 2024
Dear Larry,Thank you for taking the time to share your feedback on Hotels.com. We truly appreciate your input. We want to assure you that our hotel has undergone recent remodeling, featuring the most up-to-date furniture to enhance the overall guest experience.We sincerely apologize for any inconvenience caused by the presence of gum or tar on the floor and worn furnishings during your stay. Please be assured that cleanliness is a top priority for us, and we are actively addressing these issues to ensure they are promptly resolved.Your feedback is invaluable to us, and it helps us make necessary improvements. We appreciate your understanding and hope that you'll consider giving us another opportunity to provide you with a superior stay in the future.If you have any further concerns or if there's anything specific you'd like to share, please feel free to reach out. We look forward to the chance to welcome you back for an improved experience.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Marina le 12 janv. 2024
Thank you for sharing your positive rating! We really appreciate all your feedback. If there's anything else We can assist you with, feel free to let us know. Your input is appreciated!

10/10 Excellent

Beth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved location
Séjour de 1 nuit en janvier 2024
Réponse de Marina le 12 janv. 2024
Thank you for sharing your positive rating! We really appreciate all your feedback. If there's anything else We can assist you with, feel free to let us know. Your input is appreciated!

4/10 Médiocre

Hali

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I booked and paid for a family suite but was given a regular studio room. They said they received a different reservation than what I showed them
Séjour de 1 nuit en décembre 2023
Réponse de Marina le 12 janv. 2024
Thank you for bringing this to our attention. We want to assure you that we take this matter seriously. After further review, we can confirm that the room you received is indeed what you booked. We apologize for any confusion or inconvenience this may have causedIf there's anything else we can do to address your concerns or if you have additional feedback, please let us know. We appreciate your understanding and look forward to the opportunity to improve your experience in the future.

10/10 Excellent

Johanna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room I booked was not available (likely double booking thru third party app, always a risk) but staff handled it nicely and we moved to a family room the next day. Perfect location on the strand, lovely staff, modern beachy interior and the family room with separate sitting room was perfect.
Séjour de 2 nuits en décembre 2023
Réponse de Marina le 12 janv. 2024
Thank you, Johanna, for sharing your positive experience and providing a perfect rating of 10 out of 10! We're delighted to hear that despite the initial hiccup with the room, our staff was able to handle the situation well, and you enjoyed your stay in the family room. It's great to know that the location, staff, and the modern beachy interior met your expectations. If you have any more feedback or if there's anything else we can do for you, please let us know. We appreciate your feedback and look forward to welcoming you again!

10/10 Excellent

Shannon

Séjour de 1 nuit en décembre 2023
Réponse de Marina le 12 janv. 2024
Thank you for sharing your positive rating! If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Your input is appreciated!

10/10 Excellent

Vincent

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super location right in the beach and walkable to restaurants & shops (which being w/o a car was perfect. Sometimes when you get location you sacrifice something, but not here..Seasprite Hotel was clean and modern and updated..will stay here again.
Séjour de 1 nuit en novembre 2023
Réponse de Marina le 15 nov. 2023
Hi Vincent,Thank you for your fantastic review on Hotels.com! We're delighted to hear that you had a superb experience at Seasprite Hotel. It sounds like the location was just what you were looking for, being close to the beach and within walking distance to restaurants and shops. We're pleased to know that the hotel's cleanliness, modernity, and updates met your expectations.We truly appreciate your kind words, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share.Safe travels, and we can't wait to host you again!

10/10 Excellent

Jackson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location
Séjour de 1 nuit en novembre 2023
Réponse de Marina le 15 nov. 2023
Hi Jackson,Thank you for taking the time to share your feedback on Expedia! We're thrilled to hear that you had a perfect experience with the location of your accommodation. It's always great when a travel plan comes together seamlessly.

10/10 Excellent

Tricia

Voyage en couple
Les points forts : Équipements
Loved that it is right on the boardwalk/beach. Room 26 is a bit noisy in the morning
Séjour de 1 nuit en novembre 2023
Réponse de Marina le 10 nov. 2023
Dear Tricia,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you loved our prime location right on the boardwalk/beach.We apologize for any inconvenience you experienced with noise in Room 26 in the morning. Your feedback is valuable, and we'll certainly look into ways to address this issue and ensure a more peaceful stay for our guests.We appreciate your positive rating, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone was so kind from the check in to the check out! I’d stay here again, and again!
Séjour de 1 nuit en octobre 2023
Réponse de Marina le 4 nov. 2023
Dear Rebecca,Thank you for taking the time to leave such a positive review of your recent stay with us on Expedia! We're thrilled to hear that you had such a wonderful experience and that our staff made your stay enjoyable from check-in to check-out.Your kind words mean a lot to us, and we appreciate your feedback. We look forward to welcoming you again in the future, and we'll do our best to ensure that your next stay is just as fantastic as this one.Thanks again for choosing our hotel, and we can't wait to host you again!Warm regards,Front Desk Team

8/10 Bien

Paula

Voyage en famille
Les points forts : Propreté et personnel et service
The property was in a great location. On the boardwalk and within walking distance to shops, restaurants and bars. Staff was really nice. In room refrigerator was a nice amenity.
Réponse de Marina Boulanger le 16 oct. 2023
Thank you for sharing your review, Paula! We're delighted to hear that you enjoyed your stay at the property, especially its convenient location on the boardwalk. It's great to know that you found the staff to be friendly and that the in-room refrigerator was a useful amenity. We appreciate your feedback and look forward to welcoming you back on your next visit. If you have any suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pension aber nicht Hotel
Hotel ist für mich nicht der richtige Ausdruck, vielmehr eine ideal gelegene Pension zum ausruhen und chillen. Wieso nicht Hotel? Der Preis ist auch für USA-Verhältnisse recht Stolz. Und für diesen hätte ich mindestens ein kleines Morgenessen erwartet. Wir waren nur 2 Nächte dort, dass man das Zimmer nicht reinigt ist für mich ok. Aber mindestens einen neuen Karton-Kaffeebecher bzw. auch neue Kaffekapseln, wäre bei diesem Preis angemessen gewesen. Trotz allem - ich kann das "Hotel" weiterempfehlen, denn es ist sauber und fantastisch zum Pazifik gelegen und die Bedienung ist sehr freundliche.
Séjour de 2 nuits en septembre 2023
Réponse de Marina le 5 oct. 2023
Dear Guest,Thank you for sharing your feedback. We appreciate your perspective and your choice to stay with us.Our hotel offers a unique, ideally located experience for relaxation, and we're glad you recognized this. We apologize if our pricing seemed high, and we'll review it to ensure it aligns with the value we provide.Your feedback is essential, and we hope to offer you an even more enjoyable stay if you choose to return.Best regards, Management

10/10 Excellent

Luvianska

Séjour de 1 nuit en septembre 2023
Réponse de Marina le 28 oct. 2023
Dear Luvianska,Thank you for your 5 out of 5 review on Expedia. Your positive feedback is greatly appreciated and serves as motivation for our team. We hope to welcome you back soon, and if you have any further feedback or requests, please don't hesitate to reach out.Warm regards,Front Desk Team

10/10 Excellent

Lannette

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Coming Home Again
Met with a group of 8 friends who went to school together in Gardena back in the 50’s for a reunion. I’m the only one who moved out of the area (New York). The Sea Sprite was the perfect location because we all frequented Hermosa Beach as kids. The accommodations were great, the staff friendly & helpful and the outdoor patio had plenty of seating with a fire pit and an amazing view of the beach/ocean and the sunset! Even though we’re all in our 70’s, we agreed that we will have to go back again.
Séjour de 2 nuits en septembre 2023
Réponse de Marina Boulanger le 26 sept. 2023
Dear Lannette,We're truly honored to have been part of your memorable reunion with friends from your school days. It warms our hearts to know that Sea Sprite Ocean Front Hotel provided the perfect backdrop for your gathering.It sounds like you had a wonderful time reminiscing with your friends, enjoying the accommodations, and taking in the beautiful view of the beach and ocean from our outdoor patio. We're delighted that our staff contributed to your positive experience.Your enthusiasm and desire to return mean the world to us, and we can't wait to welcome you all back. Here's to more fantastic memories in the future!Warm regards,Front Desk Team

10/10 Excellent

ryan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Marina Boulanger le 26 sept. 2023
Dear Ryan,Thank you for your perfect 10 out of 10 rating on Hotels.com! We'll be sure to share this with our staff. We look forward to hosting you again in the future.

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Marina Boulanger le 26 sept. 2023
Dear Jeremy,Thank you for your perfect 10 out of 10 rating on Hotels.com! We'll be sure to share this with our staff. We look forward to hosting you again in the future.

10/10 Excellent

Nancy

Séjour de 2 nuits en septembre 2023
Réponse de Marina Boulanger le 27 sept. 2023
Dear Nancy,Thank you for your great rating we'll be sure to share this with our staff. We look forward to hosting you again in the future.

10/10 Excellent

Wendi

Séjour de 3 nuits en septembre 2023
Réponse de Marina Boulanger le 7 sept. 2023
Dear Wendi,A quick note to say thank you for choosing our Hotel. We hope you had a wonderful stay! Your feedback is valuable – if you have any suggestions, we'd love to hear.Should your travels lead you back, we'd be delighted to host you again.Best,Front Desk Team

10/10 Excellent

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2023
Réponse de Marina Boulanger le 7 sept. 2023
Dear Scott,A quick note to say thank you for choosing our Hotel. We hope you had a wonderful stay! Your feedback is valuable – if you have any suggestions, we'd love to hear.Should your travels lead you back, we'd be delighted to host you again.Best,Front Desk Team

10/10 Excellent

Randall

Séjour de 2 nuits en août 2023
Réponse de Marina Boulanger le 7 sept. 2023
Dear Randall,A quick note to say thank you for choosing our Hotel. We hope you had a wonderful stay! Your feedback is valuable – if you have any suggestions, we'd love to hear.Should your travels lead you back, we'd be delighted to host you again.Best,Front Desk Team

10/10 Excellent

Gloria

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Awdome beach
Réponse de Marina Boulanger le 29 juil. 2023
Thank you for choosing to stay with us at [Hotel/Resort Name]. It was our pleasure to have you as our guest, and we hope you had a wonderful experience during your stay. Thank you once again for your patronage. We look forward to welcoming you back in the future and providing you with another memorable stay.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming property, updated rooms, and right on the beach!
Séjour de 1 nuit en juillet 2023
Réponse de Marina Boulanger le 21 juil. 2023
Dear Joseph,Thank you for choosing to stay with us at The Sea Sprite Hotel. It was our pleasure to have you as our guest, and we hope you had a wonderful experience during your stay.We appreciate your kind words and feedback regarding our services and facilities. Our team works diligently to ensure that every guest feels welcomed and comfortable, and it's always encouraging to receive positive feedback.Thank you once again for your patronage. We look forward to welcoming you back in the future and providing you with another memorable stay.Warm regards,Marina BoulangerGeneral Manager

8/10 Bien

Raul

Séjour de 3 nuits en juillet 2023
Réponse de Marina Boulanger le 8 août 2023
We wanted to take a moment to express our sincere gratitude for choosing to stay with us. It was a pleasure hosting you, and we hope you had a wonderful experience during your time here.Your comfort and satisfaction are our top priorities, and we're thrilled to know that you enjoyed your stay. If you have any feedback or suggestions that could help us improve our services, please don't hesitate to share.Once again, thank you for being our guest. We hope to have the pleasure of welcoming you back in the future.Best regards,Marina BGeneral Manager

10/10 Excellent

Don, Villa Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect place to stay if you want to enjoy Hermosa Beach
Séjour de 3 nuits en juillet 2023
Réponse de Marina Boulanger le 10 juil. 2023
Dear reviewer,Thank you for taking the time to share your positive feedback about your recent stay with us at Seasprite Hotel. We're thrilled to hear that you found our hotel to be a perfect place to enjoy Hermosa Beach.Our team works hard to provide a memorable and enjoyable experience for all our guests, and it's rewarding to know that we met your expectations. We hope you had the opportunity to explore the beautiful beach and take advantage of the various attractions and activities in the area.If you have any further comments or suggestions that could help us enhance our guests' experiences, please feel free to share them with us. We value your feedback as it helps us continually improve our services.Once again, thank you for choosing Seasprite Hotel. We appreciate your recommendation, and we look forward to welcoming you back on your next visit to Hermosa Beach.

8/10 Bien

Doug

Séjour de 7 nuits en juin 2023
Réponse de Marina Boulanger le 12 juil. 2023
Thank you for choosing to stay with us. It was our pleasure to have you as our guest, and we hope you had a wonderful experience during your stay.We appreciate your kind words and feedback regarding our services and facilities. Our team works diligently to ensure that every guest feels welcomed and comfortable, and it's always encouraging to receive positive feedback.Thank you once again for your patronage. We look forward to welcoming you back in the future and providing you with another memorable stay.

10/10 Excellent

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Marina Boulanger le 7 juil. 2023
Thank you for choosing to stay with us. We appreciate your visit and hope you had a great time. We look forward to welcoming you back in the future.

8/10 Bien

Asieh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Marina Boulanger le 26 juin 2023
Dear Asieh,Thank you for being our guest! We appreciate your stay and hope you had a wonderful experience. We hope to see you again soon.

10/10 Excellent

Eve, Henderson

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful staff. Room was very comfortable and we loved the location
Séjour de 1 nuit en juin 2023
Réponse de Marina Boulanger le 26 juin 2023
Dear Eve,Thank you for being our guest! We appreciate your stay and hope you had a wonderful experience. We hope to see you again soon.

10/10 Excellent

REBECCA, Wichita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a fun great atmosphere
Séjour de 1 nuit en juin 2023
Réponse de Marina Boulanger le 26 juin 2023
Dear Rebecca, Thank you for being our guest! We appreciate your stay and hope you had a wonderful experience. We hope to see you again soon.

10/10 Excellent

Merril

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay here and walk to everything you need or want to do. Clean and comfortable..
Séjour de 2 nuits en juin 2023
Réponse de Marina Boulanger le 26 juin 2023
Dear, Merril,Thank you for being our guest! We appreciate your stay and hope you had a wonderful experience. We hope to see you again soon.

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stayed and enjoyed the sea view loved the relaxing walking in the morning
Séjour de 2 nuits en mai 2023
Réponse de Marina Boulanger le 6 juin 2023
Dear Laura,Thank you for your kind feedback! We're thrilled to hear that you had a great stay and enjoyed the sea view. It's wonderful to know that the morning walks were relaxing and enjoyable for you.We appreciate you choosing our place and taking the time to share your experience. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.We look forward to welcoming you back for another memorable stay in the future!

4/10 Médiocre

Chris

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Marina B. le 1 juin 2023
We value all feedback, both positive and negative, as it helps us to continuously improve our services. However, after thoroughly reviewing our records, we noticed that you were marked as a "No Show" for the dates of your reservation.We regret to inform you that we have no record of your presence or stay at our hotel during the stated period. As a result, we are unable to address the specific concerns you mentioned in your review, as you did not have the opportunity to experience our facilities and services firsthand.

8/10 Bien

Carmella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking was difficult due to the busy Fiesta days this weekend. I thought I was getting a partial ocean view but did not. Room was very nice and clean.
Séjour de 2 nuits en mai 2023
Réponse de Marina Boulanger le 29 mai 2023
Thank you for sharing your feedback with us. We apologize for the parking difficulties you experienced due to the busy Fiesta days. We understand that this can be frustrating and we appreciate your patience. We also apologize if there was any confusion regarding the room view. We will make sure to review our communication to ensure accuracy in the future. However, we are glad to hear that you found the room to be very nice and clean. Your satisfaction is important to us, and we hope to have the opportunity to provide you with an even better experience in the future.

8/10 Bien

Jamison

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property and the room was phenomenal. The view of the beach and ocean from our room and balcony was amazing. There was some late night noise coming from within the building, but other than that, we had a spectacular time!
Séjour de 1 nuit en mai 2023
Réponse de Marina Boulanger le 28 mai 2023
Thank you for sharing your feedback! I'm delighted to hear that you had a phenomenal experience at the property. The breathtaking view of the beach and ocean from your room and balcony sounds truly amazing. It's unfortunate that you experienced some late-night noise within the building, but I'm glad it didn't overshadow your overall enjoyment. Your positive experience is valuable, and I hope you create more fantastic memories on your future trips!

10/10 Excellent

Joseph

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Marina Boulanger le 28 mai 2023
Dear Joseph,I wanted to take a moment to express my sincere appreciation for choosing to stay with us. It was an absolute pleasure to have you as our guest, and I wanted to extend my heartfelt thanks for your visit. Your kind and respectful demeanor, along with your positive feedback, truly made our day. We are grateful for your care and consideration during your stay, and we hope to have the pleasure of hosting you again in the future.Warm regards,Marina B

10/10 Excellent

Meredith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would recommend to others and look forward to coming back also the staff is excellent with customer service.
Séjour de 2 nuits en mai 2023
Réponse de Marina Boulanger le 28 mai 2023
Dear Meredith,I wanted to take a moment to express my sincere appreciation for choosing to stay with us. It was an absolute pleasure to have you as our guest, and I wanted to extend my heartfelt thanks for your visit. Your kind and respectful demeanor, along with your positive feedback, truly made our day. We are grateful for your care and consideration during your stay, and we hope to have the pleasure of hosting you again in the future.Warm regards,Marina B