The reservation was made for a room with a King size bed and not two regular beds(price not the same). After I mentionned this to the front desk, the person said that the hotel was full and could not do anything and the supervisor will say the same thing. She added that we can cancel if I wanted to: that was at 8 PM (a bit late for a cancellation). I spoke to a supervisor who understood the situation better and tried to solve the problem by taking car of the Valet parking, the hotel fees and added $40 on top. I accepted since he was very understanding and tried. At checkout the next morning, the bill included everything: valet parking, hotel fees and breakfast. I said that the manager waived all of this the night before; she said OK we waive breakfast and you have to pay for the remainder. I, once again, said that the manager waived everything the night before. She then said OK but did not seem happy with it.
It seems that a communication problem occurred and I had to justify. I would have liked to have a smoother way of doing things. Service is not what it used to be and Hotels.com (Expedia) should have made the reservation for the right room.
