Avis
8,4
Très bien
8,8/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Glendale Hotel Management le 2 avr. 2024
Dear Etienne,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Benjamin, Fescamps
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 6 nuits en mars 2024
Réponse de Glendale Hotel Management le 12 mars 2024
Dear Benjamin,Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us and that our staff made you feel welcomed. Providing exceptional service and hospitality is our top priority, and we're glad that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Kind Regards,Glendale Hotel Management
10/10 Excellent
Anne-Sophie
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne-Sophie
Séjour de 2 nuits en février 2024
Réponse de Glendale Hotel Management le 27 févr. 2024
Dear Anne,We're delighted to hear that you enjoyed your stay with us! We're glad you found our location convenient and that you appreciated the amenities in your room. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Alexandre Issa
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandre Issa
Séjour de 1 nuit en décembre 2023
Réponse de Glendale Hotel Management le 3 janv. 2024
Dear Alexandre Issa,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and appreciate your loyalty. Our team strives to provide a memorable experience, and we look forward to welcoming you back. If there's anything specific you loved about your visit, please let us know so we can continue to exceed your expectations. Safe travels, and we can't wait to host you again soon!Kind Regards,Glendale Hotel Management
8/10 Bien
Julie
Voyage en couple
18 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 3 nuits en décembre 2023
Réponse de Glendale Hotel Management le 19 déc. 2023
Dear Julie,Thank you for taking the time to share your experience with us. We're glad to hear that you found our hotel clean, our staff courteous, and our location convenient for your travel needs. We appreciate your understanding regarding noise and are pleased that it did not significantly impact your overall stay.Should your travels bring you back to the Hollywood-Glendale area, we would be delighted to host you again.Kind Regards,Glendale Hotel Management
10/10 Excellent
fabrice
Voyage en couple
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
fabrice
Séjour de 4 nuits en novembre 2023
Réponse de Glendale Hotel Management le 30 nov. 2023
Dear Fabrice,Thank you for acknowledging our friendly staff! We take pride in providing excellent customer service. If there's anything specific you appreciate about our team, please let us know so we can continue exceeding expectations. We value your feedback and look forward to welcoming you back for another positive experience.Kind Regards,Glendale Hotel Management
10/10 Excellent
Elodie
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel super et personnel ultra sympathique
Elodie
Séjour de 5 nuits en octobre 2023
Réponse de Glendale Hotel Management le 13 nov. 2023
Dear Elodie,We sincerely appreciate your positive feedback and are delighted to hear that you enjoyed our hotel's ambiance and attentive staff. It's heartening to know that the complimentary lobby services added to your overall experience. We apologize for any inconvenience regarding the room smell; we are actively addressing this concern to enhance our guests' comfort. Your willingness to return means a lot to us, and we look forward to welcoming you back to Los Angeles. Thank you for your kind words and for choosing our hotel.Kind Regards,Glendale Hotel Management
8/10 Bien
Didier
Voyage en famille
31 oct. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Didier
Séjour de 3 nuits en octobre 2023
Réponse de Glendale Hotel Management le 3 nov. 2023
Dear Didier,Thank you so much! Knowing that you enjoyed your time with us makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the Glendale Hotel.Kind Regards,Glendale Hotel Management
10/10 Excellent
ISABELLE
31 oct. 2023
ISABELLE
Séjour de 3 nuits en octobre 2023
Réponse de Glendale Hotel Management le 3 nov. 2023
Dear ISABELLE,Thank you for a Perfect Score Rating on your stay at the Glendale Hotel. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit to Glendale Hotel.Kind Regards,Glendale Hotel Management
10/10 Excellent
Jonathan
Voyage en couple
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 2 nuits en octobre 2023
Réponse de Glendale Hotel Management le 25 oct. 2023
Dear Jonathan,We appreciate your positive feedback about our quiet neighborhood and the convenience of a nearby Ralph's supermarket. We're glad to hear you found the room clean and the bed comfortable. We apologize for the inconvenience with the TV and the lack of shower instructions. We'll address these issues promptly to enhance the overall guest experience. Your input helps us improve, and we hope you'll choose to stay with us again in the future. Thank you for sharing your thoughts.Kind Regards,Glendale Hotel Management
6/10 Satisfaisant
Olivier
Voyage en couple
12 oct. 2023
Olivier
Séjour de 2 nuits en septembre 2023
Réponse de Glendale Hotel Management le 16 oct. 2023
Dear Olivier,Thank you for leaving us a rating of your stay with us at Glendale Hotel. We work tirelessly to ensure our guests experience the best hospitality in Glendale Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit to Glendale Hotel.Kind Regards,Glendale Hotel Management
10/10 Excellent
Olivier
Voyage en couple
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivier
Séjour de 1 nuit en septembre 2023
Réponse de Glendale Hotel Management le 16 oct. 2023
Dear Olivier,We appreciate your positive feedback regarding our hotel. While we strive to offer the best possible experience, we understand your concern about parking costs. We continuously assess our pricing to remain competitive while maintaining the quality of our services. Your input helps us make necessary adjustments, and we hope you'll consider our hotel for your future stays. Thank you for your valuable review.Kind Regards,Glendale Hotel Management
4/10 Médiocre
Benjamin, Paris
Voyage d’affaires
8 oct. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 2 nuits en octobre 2023
Réponse de Glendale Hotel Management le 10 oct. 2023
Dear Benjamin,We sincerely apologize for the inconveniences you experienced during your stay at our hotel. We understand your disappointment with the room assignment and any inconvenience it may have caused. We strive to meet guest preferences, and we regret the oversight in not providing the high floor room you requested initially. We are glad to hear that you found the 3rd-floor room more satisfactory.Regarding cleanliness, we take pride in maintaining high standards, and we appreciate your positive feedback on the room and bathroom. We apologize if any areas seemed unclear.As for breakfast, we apologize for any confusion. Our breakfast service is available in the dining area, and we will ensure it is more prominently advertised in the future. We hope you reconsider and give us another chance to provide you with a better experience.Sincerely,Glendale Hotel Management
10/10 Excellent
Philippe
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 2 nuits en octobre 2023
Réponse de Glendale Hotel Management le 9 oct. 2023
Dear Philippe,We're delighted to hear that your overall experience at our hotel was perfect! We greatly value your feedback and understand that paid parking can be inconvenient. We're continuously evaluating our services to enhance guest satisfaction, and we'll certainly consider your comments. We hope this minor issue won't deter you from revisiting us, as we strive to provide an even better experience next time. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Kimberley
Voyage en couple
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberley
Séjour de 4 nuits en septembre 2023
Réponse de Glendale Hotel Management le 20 sept. 2023
Dear Kimberley,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at Glendale Hotel. We work tirelessly to ensure our guests experience the best hospitality in Glendale. Again, we are so glad you enjoyed your stay and we would love to host you again.Kind Regards,Glendale Hotel Management
10/10 Excellent
William
Voyage en famille
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle surprise!
William
Séjour de 4 nuits en août 2023
Réponse de Glendale Hotel Management le 12 sept. 2023
Dear William,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay with us. Our team works hard to provide clean and comfortable rooms, and we're glad you found them to your liking. Your kind words about our friendly staff and convenient parking mean a lot to us. We look forward to welcoming you back in the future and ensuring you have another enjoyable stay. Safe travels!Kind Regards,Glendale Hotel Management
10/10 Excellent
Emmanuel
Voyage en famille
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix
Emmanuel
Séjour de 2 nuits en juillet 2023
Réponse de Glendale Hotel Management le 14 juil. 2023
Dear Emmanuel,Thank you for your kind review of our hotel! We appreciate your acknowledgement of the value for money and the pleasantness of our staff. We take pride in our prime location, which allows guests like you to conveniently explore LA. Maintaining cleanliness is a top priority for us, and we're glad it met your expectations. Additionally, our self-service tea and coffee options aim to provide added convenience and comfort during your stay. We're delighted that you had a positive experience, and we hope to welcome you back soon for another enjoyable visit.Kind Regards,Glendale Hotel Management
8/10 Bien
CHRYSTELE
Voyage en famille
3 mai 2023
Les points forts : Propreté
CHRYSTELE
Séjour de 3 nuits en avril 2023
Réponse de Glendale Hotel Management le 16 mai 2023
Dear CHRYSTELE,Thank you for sharing your feedback about your recent stay with us. We appreciate your kind words regarding our pleasant staff and our hotel's convenient location near Universal Studio, Beverly Hills, and Hollywood. We strive to provide excellent service and ensure that our guests have a comfortable and enjoyable experience.We sincerely apologize for the oversight regarding the housekeeping service during your two-night stay. This is certainly not reflective of our usual standards, and we deeply regret any inconvenience caused. Our housekeeping team is dedicated to maintaining cleanliness and ensuring that our guests' rooms are well taken care of. We will address this matter internally and reinforce our procedures to prevent such incidents from occurring in the future.We're glad to hear that you enjoyed the nearby Italian restaurant. It's always a pleasure to have great dining options in close proximity to our hotel. We apologize for any difficulty you encountered in finding food in the morning. We understand the importance of providing convenient breakfast options for our guests, and we will explore additional options to better cater to their needs.Additionally, we appreciate your suggestion regarding the availability of food and the convenience of a nearby supermarket. We continuously evaluate and improve our amenities and services based on guest feedback, and your input will certainly be taken into consideration.We would love to host you again next time your travels bring you back to Glendale.Kind Regards,Glendale Hotel Management
8/10 Bien
Voyageur vérifié
Voyage en famille
3 avr. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour !
Voyageur vérifié
Séjour de 1 nuit en mars 2023
Réponse de Glendale Hotel Management le 4 avr. 2023
Dear guest, Thank you for your positive review! We pride ourselves on providing great value. We are so glad that our convenient location made it easy for you to visit everywhere you wanted to go on your trip to Glendale. We would love to host you again in the future! Thanks again. Thanks, Glendale Hotel Management
4/10 Médiocre
ALEXIS
3 mars 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
ALEXIS
Réponse de Glendale Hotel Management le 6 mars 2023
Dear Alexis,We apologize for the inconvenience caused. Our team strives to respond promptly to guest requests, and we are disappointed to hear that we fell short in your case. We will investigate the matter further and take the necessary steps to prevent this from happening again. Thank you for bringing this to our attention. We hope to have the opportunity to make it up to you in the future.Sincerely,Glendale Hotel Management
10/10 Excellent
Daniel
Voyage en famille
24 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable et pratique
Daniel
Séjour de 2 nuits en décembre 2022
Réponse de Glendale Hotel Management le 28 déc. 2022
Dear Daniel,Thank you so much for taking the time to leave us an All star rating - it's much appreciated! We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. One of the most frequent comments we get from our guests is the value for money that our accommodations offer. Cleanliness is one of our hotel's best attributes. It's lovely to hear that you found our accommodation clean and quiet. Come back and see us soon on your next visit to Glendale. Until then, take care! Kind Regards,Glendale Hotel Management
8/10 Bien
Florence
Voyage en groupe
8 déc. 2022
Les points forts : Propreté, personnel et service, équipements
Florence
Réponse de Glendale Hotel Management le 12 déc. 2022
Dear Florence,Thank you for giving us a valuable review for your stay with us in Glendale. We are glad you had a great stay in our clean guest rooms. Our goal is to provide a memorable stay and the best value in town, so your review hits the nail on its head. We would love to have your company once again at Glendale Hotel. Kind Regards,Glendale Hotel Management
6/10 Satisfaisant
Kim
2 déc. 2022
Kim
Séjour de 1 nuit en décembre 2022
10/10 Excellent
Voyageur vérifié
1 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en septembre 2022
Réponse de Glendale Hotel Management le 4 oct. 2022
Dear Anonymous,We are delighted to receive your All-Star Rating! Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale many more times in the future. Thank You,Glendale Hotel Management
10/10 Excellent
Christel
Voyage en famille
17 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hébergement pour les Studios Universal
Christel
Séjour de 2 nuits en août 2022
Réponse de Glendale Hotel Management le 15 sept. 2022
Dear Christel,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled to learn that you had a great experience staying with us at the Glendale Hotel. We would love to host you again on your next visit to Glendale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Glendale Hotel Management
10/10 Excellent
Carpentier
Voyage en famille
8 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 jours 2 chambres
Carpentier
Séjour de 5 nuits en juin 2022
Réponse de Front desk le 9 juin 2022
Thank you for your feedback. We are glad that you found your stay with us pleasant and comfortable. Hope to see you on your next visit!
10/10 Excellent
Marie
Voyage en famille
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie
Séjour de 1 nuit en mai 2024
10/10 Excellent
Violetta
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Violetta
Séjour de 1 nuit en mai 2024
10/10 Excellent
Siew Min
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Siew Min
Séjour de 4 nuits en mai 2024
10/10 Excellent
Erick
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erick
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 28 mai 2024
Dear Erick,We're delighted to hear you felt a family atmosphere during your stay with us! Creating a warm and welcoming environment where guests feel like part of the family is something we strive for. We want everyone to feel comfortable and at home while they're with us. Thank you for your kind words, and we're glad you enjoyed your experience. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you and your family back again soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Matthew
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 4 nuits en mai 2024
8/10 Bien
Nigel
25 mai 2024
Nigel
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 28 mai 2024
Dear Nigel,We're pleased to hear that we exceeded your expectations during your stay! While we strive to offer exceptional service and amenities, we understand that our rates may sometimes be the lowest in the area. However, we believe that the value we provide through our comfortable accommodations, cleanliness, and attentive service makes us a worthwhile choice for discerning travelers. Thank you for choosing to stay with us, and we appreciate your feedback. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We hope to welcome you back in the future!Kind Regards,Glendale Hotel Management
6/10 Satisfaisant
Damon
Voyage en couple
23 mai 2024
Damon
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 24 mai 2024
Dear Damon,We are sorry to hear about your experience with the room's air quality and the discomfort with the mattress. Providing a comfortable and pleasant stay is our priority; your feedback is valuable for improving. We'll address these issues promptly to ensure that future guests have a better experience. If there's anything else you'd like to share or if there's anything we can do to make things right, please let us know.Kind Regards,Glendale Hotel Management
10/10 Excellent
DeAsia
22 mai 2024
Les points forts : Propreté et personnel et service
DeAsia
Séjour de 2 nuits en mai 2024
Réponse de Glendale Hotel Management le 27 mai 2024
Dear DeAsia,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management
8/10 Bien
Kevin
21 mai 2024
Les points forts : Propreté et personnel et service
Kevin
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 24 mai 2024
Dear Kevin,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Shant
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shant
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 24 mai 2024
Dear Shant,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management
8/10 Bien
Edwin
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edwin
Séjour de 3 nuits en mai 2024
Réponse de Glendale Hotel Management le 24 mai 2024
Dear Edwin,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
Christy
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christy
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 27 mai 2024
Dear Christy,We're glad to hear that you found our location convenient! Providing easy access to nearby attractions and amenities is important to us, and we're pleased that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another visit in the future. If you have any further feedback or requests, please let us know. We're here to help!Kind Regards,Glendale Hotel Management
4/10 Médiocre
Joel
Voyage en couple
19 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Joel
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Joel,We apologize for falling short of your expectations. We'll address the odor and cleanliness issues immediately. We're delighted to hear you enjoyed the comfortable bed, warm water, and friendly staff. We strive to provide exceptional experiences for all guests and hope you'll give us another chance to exceed your expectations in the future.Sincerely,Glendale Hotel Management
8/10 Bien
Geraldine
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Geraldine
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Geraldine,Thank you for your feedback regarding the pillows. We apologize if they did not meet your expectations during your stay. Your comfort is important to us, and we will take your comments into consideration as we strive to improve our guests' experiences. If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We appreciate your valuable input.Kind Regards,Glendale Hotel Management
10/10 Excellent
Jenica
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jenica
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Jenica,We're delighted to hear that you found our hotel to be very clean and enjoyable! Your feedback regarding the parking lot is valuable to us. We understand the importance of safety and will take steps to ensure clearer signage or speed reduction measures. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant experience soon.Kind Regards,Glendale Hotel Management
10/10 Excellent
Jackeline Michelle
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jackeline Michelle
Séjour de 3 nuits en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Jackeline Michelle,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management
10/10 Excellent
John
Voyage en couple
18 mai 2024
Les points forts : Propreté et personnel et service
John
Séjour de 3 nuits en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear John,We sincerely apologize for the inconvenience you experienced during your stay. Our team is addressing the key card and mini fridge issues to ensure smoother access and optimal cooling in the rooms. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Glendale Hotel Management
10/10 Excellent
Delia
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Delia
Séjour de 2 nuits en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Delia, We're thrilled you enjoyed our complimentary coffee machine and water! Ensuring our guests have access to quality beverages is a top priority. Your satisfaction drives us to maintain high standards in all aspects of your stay. We look forward to welcoming you back for more delightful experiences. Thank you for choosing our hotel!Kind Regards,Glendale Hotel Management
10/10 Excellent
Volker
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Volker
Séjour de 5 nuits en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Volker, We're thrilled to hear you enjoyed our friendly staff and well-maintained rooms! Providing a comfortable experience is our priority. We're delighted you appreciated our complimentary coffee selection in the lobby, designed to enhance your stay. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another delightful visit.Kind Regards,Glendale Hotel Management
8/10 Bien
Chelsea Elizabeth
Voyage en groupe
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chelsea Elizabeth
Séjour de 3 nuits en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Chelsea Elizabeth,We apologize for the inconvenience caused by the noise disturbance. Our team is committed to ensuring a peaceful stay for all guests and promptly addressed the issue upon notification. Your positive feedback regarding our professionalism, friendliness, and helpfulness is greatly appreciated. We hope to welcome you back for a more relaxing experience in the future. Thank you for choosing our hotel.Kind Regards,Glendale Hotel Management
10/10 Excellent
Aya
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aya
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Aya,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Glendale Hotel. We work tirelessly to ensure our guests experience the best hospitality in Glendale Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Glendale Hotel Management
6/10 Satisfaisant
Maribel
16 mai 2024
Maribel
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 21 mai 2024
Dear Maribel,Thank you for leaving us a rating of your stay with us at Glendale Hotel. We work tirelessly to ensure our guests experience the best hospitality in Glendale Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Kind Regards,Glendale Hotel Management
8/10 Bien
Susan
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 3 nuits en janvier 2024
Réponse de Glendale Hotel Management le 20 mai 2024
Dear Susan,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management
8/10 Bien
Fiona, Fremont
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fiona
Séjour de 1 nuit en mai 2024
Réponse de Glendale Hotel Management le 20 mai 2024
Dear Fiona,We're thrilled to hear that you were pleased with your stay! Providing a positive experience for our guests is our goal, and we're glad we could meet your expectations. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future!Kind Regards,Glendale Hotel Management