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Avis sur Radisson Blu Polar Hotel Spitsbergen

4 out of 5
Radisson Blu Polar Hotel Spitsbergen
Vei 229-3, Longyearbyen

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 314 avis sur 658." "
Note des voyageurs de 8 (Bien), d’après 247 avis sur 658." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 658." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 658." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 658." "

8,6/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Superbe séjour, très bon accueil et petit déjeuner copieux et varié
Séjour de 2 nuits en janvier 2023
Réponse de Olga le 16 janv. 2023
Dear Anonymous,Thank you for your excellent review. We are thrilled your time with us was amazing! We endeavor to go above and beyond to ensure our guests have memorable experience. We look forward to hosting your again for another fantastic experience. Warm regards, Olga Front Desk Radisson Blu Polar Hotel

8/10 Bien

Fethi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien situé, proche de tout ce qu'il y a a faire. Très bon petit déjeuner. Chambre spacieuse et confortable.
Séjour de 5 nuits en décembre 2021
Réponse de Cecilia le 9 janv. 2022
Dear Fethi Thank you for taking the time to write to us! We are delighted that you had a great stay with us and enjoyed all services throughout the hotel. Thank you so much for your visit. We hope we have the pleasure of welcoming you back again soon. Best regards Cecilia Radisson Blu Polar Hotel

8/10 Bien

Noellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay
This hotel was amazing with a stunning view from the restaurant. Very good breakfast, nice and professional staff and very conviennent. Rooms are basic however. One thing to be improved. The housekeeping should be made everyday.
Séjour de 2 nuits en juillet 2021
Réponse de Reception le 25 sept. 2021
Dear Noellie, Thank you very much for the great review! We are happy to read that you had a great stay! Your remark concerning daily housekeeping will be forward to our management, thank you. We hope to welcome you in the near future! Kind regards, Front Desk Radisson Blu Polar Hotel

10/10 Excellent

SAMUEL

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tout est parfait !
Séjour de 5 nuits en août 2021
Réponse de Reception le 27 août 2021
Dear Samuel, Thank you so much for your lovely feedback. Hope that we have the pleasure of welcoming you back on a later occasion.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Très bon séjour
Superbe vue le Fjord. Hôtel accueillant, bien situé, avec restaurant et pub.
Séjour de 1 nuit en août 2021
Réponse de Ilnura, Reception le 16 août 2021
Dear guest, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future! Regards, Ilnura Reception

10/10 Excellent

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice spot
Nice spot for lot of things ! For eating and drinking... both Barentz Pub and Nansen are very good. For picture... the alert for the Northern Lights works, but the best is still to go outside and be prepared :-) And for services / activities. We really have good time there.
Séjour de 5 nuits en décembre 2019
Réponse de Recepcionist le 4 janv. 2020
Hello Alian, Thank you for your kind review. For us is a pleasure to make our guests happy and see that they are enjoying their holidays with us. The fact that you had a great time, that you enjoy the service and facilities makes us very happy. Welcome in another time! Regards, Sofia // Front Desk

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon accueil même pour un check in de nuit Chambre agréable Jacuzzi très appréciable Très bon petit déjeuner
Séjour de 2 nuits en juillet 2019
Réponse de Kristina S. le 24 juil. 2019
Thank you for your feedback! We are very happy to know that you had a pleasant experience with us. Hope to see you again soon!

10/10 Excellent

Joyce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous avons passé une nuit brève afin de prendre le vol de 2h25. Nous avons beaucoup apprécié le silence et les lits impeccables qui nous ont amené le repos si ce n'est pas le sommeil parfait à une heure pareil.
Séjour de 1 nuit en juin 2019
Réponse de Sofia le 18 juin 2019
Thank you for taking the time to review our hotel! We are glad to know that you enjoy our beds and you had a nice rest. Regards, Sofia // Front Desk

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Hôtel à conseiller, le buffet du petit-déjeuner était excellent. Le seul bémol serait que certaines chambres auraient besoin d’un petit rafraîchissement.
Séjour de 4 nuits en février 2019
Réponse de Front Desk le 19 févr. 2019
Best Mr / Ms, Thank you for taking the time to write a comment about your stay. We are happy to read that you enjoyed your stay and we hope you will come back to us soon!

10/10 Excellent

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2019
Réponse de . le 13 févr. 2019
.

10/10 Excellent

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Front Desk le 19 févr. 2019
Best Mr Sébastien , We would love to hear about your experience here in Longyearbyen.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Funken lodge
Nous avons été surclassé donc nous avons pas d'avis sur le radisson mais le funken Lodge était super surtout le petit-déjeuner. Il est légèrement en sortie de la rue principale
Séjour de 4 nuits en janvier 2019
Réponse de Kristina S. le 18 janv. 2019
Thank you for taking your time to leave a review! Regards, Reception Radisson Blu Polar Hotel / Funken Lodge

10/10 Excellent

Romain, Angoulême

Hôtel de qualité incontestable
Hôtel excellent en terme d'équipement, service et localisation. Suite Junior à conseiller pour la vue.
Séjour de 1 nuit en septembre 2018
Réponse de Reception le 25 sept. 2018
Thanks for your feedback, we appreciate it. this helps us to become better and provide our guests with an even better expierence in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Anna

Les points forts : Personnel et service
Booked months ago with hope to use sauna, but sauna was closed during my stay. Room had good mattress and nice blackout curtains. Small room can use a shelf in the bedroom, and in the bathroom please. Good breakfast buffet & nice dinner.
Séjour de 2 nuits en mai 2024
Réponse de Camila - Reception le 18 mai 2024
Hi Anna,Thanks for rating us. We are happy to hear that you enjoyed our breakfast and dinner. Of course we apologize about the Sauna being closed and we count with your understanding. Hope to welcome you again in the future.

10/10 Excellent

Mario Simone

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hotel è situato in un’ottima posizione di Longyearbyen. Ha una hall grande e comoda con una colazione eccellente. La camera che ci è stata assegnata ci era stata presentata come una Junior Suite ma effettivamente era una normale stanza con divano letto, non era proprio impeccabile in termini di pulizia e un po’ spartana. Il bagno invece era nuovissimo. Tutto sommato comunque un soggiorno molto piacevole.
Séjour de 4 nuits en mai 2024
Réponse de Camila - Reception Radisson Polar Hotel le 8 mai 2024
Hi Mario,Thanks for rating us! Indeed we do have an amazing localization in Longyearbyen and we are glad that it meant you had a good time with us. Hope to welcome you again in the future!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in the middle of Longyearbyen. Helpful staff and good onsite dining options. Loved the breakfast buffet with amazing views from the large windows.
Séjour de 3 nuits en avril 2024
Réponse de Camila le 2 mai 2024
Hi Robert! Thanks for rating us. Indeed the views from the breakfast are amazing! And our staff are grateful for your kind words.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de OLGA le 19 mars 2024
Dear Christopher, Thank you for taking you precious time to give us your review. We are delighted that you score our hotel 5 out of 5. We hope we can welcome you back in the future. Have a nice day!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

6/10 Satisfaisant

Liv

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Fikk rom i kompleks utenfor hotellet. Rom stort og ok; men måtte ut og over gårdsplassen for å komme inn på hotellet. Surt og kaldt ute så derfor ikke noe ok. Prisene i baren alt for stive på drikke i forhold til andre utesteder i byen. 100% dyrere.
Séjour de 3 nuits en février 2024
Réponse de Cecilia le 2 mars 2024
Kjære Liv,Vi setter pris for at du tok deg tid til å gi oss din tilbakemelding.Det er vanlig i Longyearbyen ar hoteller har rom i en anneksbygning, informasjonen om dette står også på nett, men vi forstår at ikke alle liker dette.Vi håper du har hatt et hyggelig opphold uansett, tusen takk for din besøk!Med vennlig hilsen,CeciliaRadisson Blu Polar Hotel

8/10 Bien

Wenche

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Totalt sett et veldig fint opphold. Fin frokost, men forferdelig tørre kaker, boller alle dager Lite smilende personal, spesielt i Restauranten
Séjour de 3 nuits en février 2024
Réponse de Cecilia le 2 mars 2024
Kjære Wenche,Vi setter pris for at du tok deg tid til å gi oss din tilbakemelding.Vi er veldig glade at du hadde et fint opphold hos oss og vi vil ta din kommentar for å forbedre oss til neste gang.Tusen takk for din besøk og vi håper å se deg tilbake ved en senere anledning.Med vennlig hilsenCeciliaRadisson Blu Polar Hotel

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Regards, Kseniia le 23 févr. 2024
Dear John, We appreciate you taking the time to give us your feedback. We are delighted to know that you had a nice stay with us and enjoyed the services throughout the hotel. Thank you so much for your visit and we will gladly welcome you back in a future stay! Best regards, Kseniia Radisson Blu Polar Hotel

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Cecilia le 19 févr. 2024
Dear Peter,We appreciate you taking the time to give us your feedback.Thank you so much for your ratings, we hope we have the chance to welcome you back in the near future.Best regards,CeciliaRadisson Blu Polar Hotel

6/10 Satisfaisant

Knud, Klampenborg

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
more run down than Radisson hotels usually are
Séjour de 4 nuits en janvier 2024
Réponse de Cecilia le 19 févr. 2024
Dear Knud,We appreciate you taking the time to give us your feedback. We are glad you had a nice stay with us. February is in fact one of our busiest months and therefore it might have looked a bit untidy, however we will take your comment and work on that, to give all our guest a better experience.Thank you for your visit and we hope to see you again in a future stay!Best regards,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Jan, Oslo

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bra hotell i enden av "shoppinggata" Kort vei til alt. Bra frokost bortsett fra kaffen som var forferdelig. Hadde heldigvis pulverkaffe på rommet. Maten i puben falt ikke i smak hos oss. 3 personer, så det ble mat i shopping gata for oss. Restauranten prøvde vi ikke så der vet vi ikke. Men generelt et meget bra hotell.
Séjour de 3 nuits en janvier 2024
Réponse de Cecilia le 19 févr. 2024
Kjære Jan,Vi setter pris for at du tok deg tid til å gi oss din tilbakemelding.Vi er veldig glade at dere hadde et fin opphold hos oss. Angående kaffe, vi jobber for å forbedre oss og gi en bedre opplevelse til alle våre gjester.Tusen takk for din besøk, vi håper vi kan se dere igjen ved en senere anledning.Med vennlig hilsen,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Matthew, Hallandale Beach

Séjour de 3 nuits en janvier 2024
Réponse de Jakob le 4 févr. 2024
Dear Matthew,Thank you so much for lovely review! We are extremely happy to know that you had a great stay with us and enjoyed the services throughout the hotel, we will make sure all departments read the nice comments you mention about them.It was delightful having you as a guest and we appreciate you took the time to give us your feedback. We hope we have the opportunity to welcome you back in the near future.Best regards,JakobRadisson Blu Polar Hotel

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mörkt o kyligt Svalbard men så häftigt
Mycket bra vistelse på ett häftigt och annorlunda resmål. Mycket bra hotell med en suverän frukostbuffé
Séjour de 3 nuits en janvier 2024
Réponse de Jakob le 23 janv. 2024
Kära gäst!Tack så mycket för en underbar återkoppling!Svalbard är som du säger väldigt unikt och vi är väldigt glada ni uppsakttade mörkret och vårat hotell!Vi hoppas ni vill komma tillbaka, kanske under någon annan säsong, och vi hade gärna haft er som gäster här igen!

8/10 Bien

Ragnhild

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Cecilia le 23 janv. 2024
Kjære Ragnhild,Vi setter pris for at du tok deg tid til å gi oss din tilbakemelding.Vi er veldig glade at du hadde et fint opphold hos oss, vi håper vi kan se deg igjen på Svalbard ved en senere anledning.Tusen takk for din besøk!Med vennlig hilsen,CeciliaRadisson Blu Polar Hotel

8/10 Bien

Rafael, Sunrise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s the place to stay Good food and staff
Séjour de 4 nuits en janvier 2024
Réponse de Cecilia le 23 janv. 2024
Dear Rafael,We appreciate you taking the time to give us your feedback.We are delighted to know that you had a great stay with us and enjoyed the services throughout the hotel. Thank you so much for your visit and we hope we have the chance to welcome you back in the near future!Best regards,CeciliaRadisson Blu Polar Hotel

8/10 Bien

Tomoko

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 10 nuits en décembre 2023
Réponse de Cecilia le 23 janv. 2024
Dear Tomoko,We appreciate you taking the time to give us your feedback. We are glad you had a nice stay with us and we hope we have the opportunity to welcome you back in the near future.Thank you for your visit!Best regards,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Svalbard
The hotel has a convenient location for walking around the town and as a meeting point for adventures outside of Longyearbyen.
Séjour de 4 nuits en décembre 2023
Réponse de Olga le 28 déc. 2023
Dear Ronald, Thank you for taking your time to give us feedback. We are delighted to hear that you score our hotel 10 out of 10. We hope to wish you welcome back again!Have a nice day!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

10/10 Excellent

Lena

Séjour de 3 nuits en décembre 2023
Réponse de Cecilia le 26 déc. 2023
Dear Lena,We appreciate you taking the time to give us your feedback.We are happy to know that you have enjoyed your stay with us.Thank you for your visit and we hope we have the chance to see you again in the near future.Best regards,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de OLGA le 15 déc. 2023
Dear Anonymous, Thank you for taking your precious time to leave us feedback. We are delighted to hear that you gave 10 out of 10 for your stay with us. We hope to welcome you back!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

10/10 Excellent

Clinton

Séjour de 3 nuits en décembre 2023
Réponse de OLGA le 15 déc. 2023
Dear Clinton, Thank you for taking your precious time to give us feedback. We are delighted to hear that you had excellent experience. Looking forward to welcoming you back!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

8/10 Bien

Lars Chr

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de OLGA le 12 déc. 2023
Dear Lars, Thank you for taking your time to leave us feedback. We really appreciate it as our guests' opinion on their stay helps us to improve our work. We hope we could wish you welcome again!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

8/10 Bien

Tormod

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
It is a nice, quiet place for relaxing and good food. Nice and clean room with good room service. Short walk to the main street in Svalbard.
Séjour de 2 nuits en décembre 2023
Réponse de OLGA le 12 déc. 2023
Dear Tormod, Thank you for taking your precious time to share your feedback. It is important for us to hear our guests' opinion on their stay. We are glad that you enjoy your stay. We hope we could wish you welcome again!Best regards, Front DeskOlgaRadisson Blu Polar Hotel

6/10 Satisfaisant

Per-Idar

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Likte rommene jeg brukte ved mine 2 opphold den siste uka, men pga dårlig løsning på rør fra badekar så stinket det råttent på 2 av rommene jeg benyttet. Når det ble kommentert på så var personalet veldig behjelpelige med å prøve å finne alternativer som skulle være bedre. Vi ble oppgradert til et nyoppusset rom med god standard. Det rommet kunne med fordel vært utstyrt med mer plass til å sett toalettartikler og knagger ut over det ble det et godt opphold.
Séjour de 3 nuits en novembre 2023
Réponse de Cecilia le 6 déc. 2023
Kjære Per-Idar,Vi setter pris for at du tok deg tid til å gi oss din tilbakemeding.Vi er glade at du hadde en fint opphold hos oss og likte servicen vi tilbyr.Angående rommet, vi forstår problemene som var på rommet og vi beklager så mye, vi jobber for å gi et bedre opplevelse til alle våre gjester.Tusen takk for din forståelsen og takk for din besøk, vi håper å se dere igjen på Svalbard ved en senere anledning.Med vennlig hilsen,CeciliaRadisson Blu Polar Hotel

10/10 Excellent

Anders

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay but the airport transfer is not free
Nice modern hotel. Stayed 4 in one room, which was no problem. The breakfast buffet was very good. Lots of different choices. Staff is very friendly and helpful. There is a jacuzzi and sauna but it’s not included in the stay. Obs: the airport bus costs 1000kr one way or a 170kr for a return ticket. But taking a taxi costed 160kr one way. So even if you are just 2 persons it’s cheaper taking the taxi. But you might need to book it in advance.
Séjour de 3 nuits en novembre 2023
Réponse de Camila - Front Desk le 5 déc. 2023
Hi Anders,We are happy to hear your good words about the staff and about your stay. The Sauna and Jaccuzzi is complimentary for all hotel guests, so maybe we weren't so clear about that. It works from Tuesday to Sunday, from 1 pm to 8pm. Thanks for staying with us!

10/10 Excellent

AK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Svalbard
Amazing experience to a unique place with absolutely great accommodations
Séjour de 2 nuits en novembre 2023
Réponse de Camila Front Desk le 5 déc. 2023
We are glad you had an amazing time here with us!Thanks!

8/10 Bien

Helen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personalen mycket hjälpsamma med bokningar och svarade på alla frågor. Läget bra, i utkanten på den pyttelilla byn.
Séjour de 5 nuits en novembre 2023
Réponse de Regards, Kseniia le 28 nov. 2023
Dear Helen, We appreciate you taking the time to give us your feedback. We are delighted to know that you have enjoyed your stay with us and the services we offer. Thank you so much for your visit and we hope we have the opportunity to welcome you back in the near future. Best regards, Ksenia Radisson Blu Polar Hotel

8/10 Bien

Vidar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Cecilia le 14 nov. 2023
Kjære Vidar,Vi setter pris for at du tok deg tid til å gi oss din tilbakemelding.Vi er glade å vite at du hadde et fint opphold hos oss. Tusen takk for sin besøk, vi håper vi kan se deg igjen på Svalbard ved en senere anledning.Med vennlig hilsenCeciliaRadisson Blu Polar Hotel

8/10 Bien

Gunnar

Séjour de 5 nuits en octobre 2023
Réponse de Camila - Receptionist le 8 nov. 2023
Thanks for rating us Gunnar!Hope your stay was amazing and that you consider coming back.

10/10 Excellent

Leonie

Séjour de 5 nuits en octobre 2023
Réponse de Regards, Kseniia le 2 nov. 2023
Thanks Leonie, for such nice positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us!

10/10 Excellent

Geir I.

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anbefales
Bra hotell med kjempegod service.
Séjour de 4 nuits en octobre 2023
Réponse de Regards, Kseniia le 31 oct. 2023
Dear, We appreciate you taking the time to give us your feedback. We are delighted to know that you had a great stay with us and enjoyed the services throughout the hotel. Thank you so much for your visit, we hope we have the chance to welcome you back in the near future. Best regards, Kseniia Radisson Blu Polar Hotel

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Regards, Kseniia le 30 oct. 2023
Thanks for positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us.

10/10 Excellent

Jón

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Regards, Kseniia le 30 oct. 2023
Thanks Jon, for such nice positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us.

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable hotel choice in Longyearbyen
Extremely helpful, pleasant and friendly staff. Happy to book any & all excursions from the front desk and just generally very welcoming. The location is excellent, near to the museum/harbour, but also at the end of the main street, so easy to get anywhere by foot in a few minutes. All excursions use the hotel as a pick up point as well as the airport bus. Attached to the hotel are a Gastropub & a bit more of an upscale restaurant. Both were excellent, depending on what you're looking for. Breakfast was within this restaurant and was wide ranging and very nice. Lastly, to have a Jacuzzi/Sauna on site is a very nice bonus and to sit out in the Jacuzzi watching the sun go down with the mountains in the background is really fantastic
Séjour de 4 nuits en octobre 2023
Réponse de Camila - Reception le 26 oct. 2023
Thanks Adam for such nice rating and positive feedback. We are very glad you had a good time in the arctic and we hope you can come back to stay another season with us.

2/10 Horrible

Polyanna

Séjour de 1 nuit en septembre 2023
Réponse de Cecilia le 18 oct. 2023
Dear Poluanna,We appreciate you taking the time to give us your feedback.We are deeply sorry that your experience with us was not as expected, we are always open to know more about your stay and what we can do to improve it, feel free to contact us if there is anything else you would like to share with us.We hope we have the opportunity to redeem ourselves in a future stay.Thank you for your visit!Best regards,CeciliaRadisson Blu Polar Hotel

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, équipements
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Séjour de 3 nuits en septembre 2023
Réponse de Ksenia le 24 sept. 2023
Dear Anthony, Thank you so much for your kind and sincere words. And we agree that the sauna is a delightful treat after a day in the cold arctic! We count ourselves lucky to have guests like you. Thank you so much for your visit. We look forward to seeing you here again in the future!

10/10 Excellent

Bjørn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Ksenia le 24 sept. 2023
Dear Bjørn, Thank you for staying with us at Radisson Blu Polar Hotel and thank you for taking your time to leave us feedback! We are delighted to hear that you enjoyed your stay. We hope to see you soon again! Best regards, Front Desk, Kseni, Radisson Blu Polar Hotel

8/10 Bien

Ahti

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hyvä sauna. Liian kuuma huone.
Séjour de 4 nuits en septembre 2023
Réponse de Camila - Front Desk le 13 sept. 2023
Dear Ahti,Thank you so much for your kind and sincere words. And we agree that the sauna is a delightful treat after a day in the cold arctic!We count ourselves lucky to have guests like you.Thank you so much for your visit. We look forward to seeing you here again in the future!