Piscine extérieure, chaises longues
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Avis sur The Upper Deck Resort

3 out of 5
The Upper Deck Resort
13/15, Pangloli Village, Thakurwadi, Off. Tungarli Lake, Lonavala, Maharashtra

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 18." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 18." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 18." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 18." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 18." "

7,0/10

Propreté

6,0/10

Personnel et service

6,0/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Ravi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All well experience
Good food, good staff. Head Chef was also very friendly and jovial. Approach road is bad, reach during day light.
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Aniket

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Atrocious pricing, no room service
Basic rooms for luxury pricing. Food is extremely expensive and the resort is too far from anything to actually step out just for food. Basic buffet costs Rs 1250 + taxes. And, that's the only option offered with no A-la-carte menu. No room service on offer. Anything you need in the room, you actually have to walk all the way to the top where the reception is.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Monica

Voyage en famille
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Lee

Voyage en couple
Les points forts : Propreté
The property was quiet and isolated and very beautiful. The food options were nasty and they had a wide range. We disliked that there were very few drinks and beverage options and our tv did not work. They said they would fix the TV in 20 minutes. Additionally, there are very few transport options… we tried to book and Uber and we’re told that Ubers were not allowed to enter the property. The front desk booked as a taxi, which was more than double the Uber price (3500 compared to 1700). This was very disappointing considering the price.
Séjour de 2 nuits en juin 2023

10/10 Excellent

SHRIKANT

Séjour de 1 nuit en janvier 2023

8/10 Bien

VIKRANT

10/10 Excellent

Atul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Thiruvenkateswaran

Séjour de 1 nuit en novembre 2022

8/10 Bien

Shazia

Les points forts : Propreté, personnel et service, équipements
The staff was very good and helpful, taking care of our special food requirements, however, the property is a little overpriced for the condition of it., mostly commanding it for the view it has. The bathroom fixtures in many places were broken, with no hot water. Walls outside in balcony had water leakage which usually wouldn’t happen in a luxurious hotel (since the cost is as much as that) but the view of the hotel is amazing with great food; overall a very good stay!
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Harshal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good property with superb view.
Séjour de 1 nuit en mars 2021

8/10 Bien

Dilip

Les points forts : Propreté
Les points faibles : Personnel et service
There is no Ala-cart services available.. Fixed Menu for Food..
Séjour de 1 nuit en février 2021

8/10 Bien

Dr. Amrut

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Friendly option for family
Very good property and location. Staff is friendly and views from all side are serene! Only challenge is approach road and dining rates are quite high. Hotel amenities are good and worth a stay with family!
Séjour de 1 nuit en janvier 2021

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Forced Buffet for food. No room service. The resort is heavily under staffed
Séjour de 1 nuit en décembre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Anvay

Les points forts : Propreté
Les points faibles : Personnel et service
The hotel kind of loses its charm if the season in which you are visiting is not monsoon. Also, no room service on the hotel is kind of a bummer. The rooms are kind of okay, the only thing great is its location.
Séjour de 1 nuit en février 2019

2/10 Horrible

ankanwal, Delhi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extremely over prized
Extremely overprized for old and badly maintained property. Rooms layout is as if u r in a Dharmashala.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
overpriced and overhyped resort
this resort is not at all a five star property as they claim. in fact it is actually not more than a 3 star property. but the prices what they charge is equivalent to a five star property. I went there with my wife and 4 year old son,expecting a five start experience. but I was disappointed. the only pros about this resort is its location and the employees service. rest all departments have lot of cons. to begin with the access road is non existent. very rough to drive on. goes through a deserted thick forest. there are hardly any markers to help you find the way to resort. it's an uphill drive for 15 min from Lonavala market. when you reach the resort its location is beautiful. but your pleasure ends right here. decor of the rooms is outdated. bathrooms shower not working. morning tea is charged extra although we had all meals plan. breakfast, lunch and dinner were ok.menu needs to be more lavish considering they charge 5 star rates. children's play area is very small. besides this no activity for small children. swimming pool and jacuzzi was in bad shape .tiles coming out from everywhere . it can hurt you when underwater.so did not enjoy the pool. this resort has lot of groups booking for corporates. they party till late night with loud music and yelling.it disturbed my sleep twice and inspite of complaining to reception it finally got over by 3 am in morning. so plz check if there is any group staying. I stayed here for 2 nights but was not fully satisfied.