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Avis sur The Hotel Ljubljana

3.5 out of 5
The Hotel Ljubljana
29 Cankarjevo nabrežje, Ljubljana, Ljubljana

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 54 avis sur 66." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 66." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 66." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 66." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 66." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Alban

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel vraiment "professionnel". Tout est propre, net, récent. Le personnel est sympathique et efficace. La nourriture est bonne. Il est situé en plein centre. Le prix est raisonnable. Rapport coût/service supérieur
Séjour de 1 nuit en novembre 2023
Réponse de Marko Front Desk le 22 nov. 2023
Dear Alban, Thank you for this wonderful review and for staying with us. We are glad that you enjoyed your stay in overall. We would like to thank you for noticing our service. We cannot wait for your next stay during your trip to Ljubljana. Best regards,

10/10 Excellent

PASCAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Isna le 25 juil. 2023
Dear Pascal,We thank you very much for this review! We are delighted that you enjoyed your overall stay during your recent visit to Ljubljana. We shared your message with the teams and we are looking forward to welcoming you again soon.Best regards,Isna OktavianiFront Desk

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé, personnel sympathique, séjour confortable.
Séjour de 3 nuits en juillet 2023
Réponse de Marko Front Desk le 16 juil. 2023
Thank you so much for taking time to write this nice review. We really do appricate your kind wordsHope we will have the pleasure to welcome you back for another time. With best wishes,

10/10 Excellent

William S.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location. Room was clean and quiet but tiny. The staff were friendly and helpful.
Séjour de 1 nuit en mai 2024
Réponse de The Hotel Ljubljana Team le 24 mai 2024
Dear William S. thank you for such a great review. We are glad to hear that you enjoyed your stay with us, it was a real pleasure hosting you! We are hoping to welcome you again soon. Best regards,

10/10 Excellent

liz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliant location with view over river lovely breakfast and amazing dinner on charcoal grill
Séjour de 8 nuits en mai 2024
Réponse de Isna le 26 mai 2024
Dear Liz,Thank you very much for your kind review. We appreciate that. You are always welcome to our hotel when you visit Ljubljana again.Kind regards,Isna OktavianiFront desk

10/10 Excellent

Charlotte

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a lovely place to stay. Right at the river's edge. Very walkable. The staff were wonderful. The breakfast was delicious. The room was very clean and modern but like many hotels in the "old town" part of cities, the room was very small.
Séjour de 3 nuits en mai 2024
Réponse de The Hotel Ljubljana Team le 20 mai 2024
Thank you for this great review! We are delighted that you enjoyed your overall experience and the services of the hotel. We are looking forward to welcoming you again during your next visit to Ljubljana! Best regards

10/10 Excellent

Natalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, comfortable, great service and convenient location.
Séjour de 3 nuits en mai 2024
Réponse de The Hotel Ljubljana Team le 12 mai 2024
Dear Natalie, Thank you so much for your wonderful review, we are so happy and proud that we met your expectations. We are looking forward to host you again in our hotel. With kind regards

10/10 Excellent

Laura-Reetta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todella hyvä sijainti ja erinomainen aamiainen.
Séjour de 4 nuits en avril 2024
Réponse de The Hotel Ljubljana Team le 9 mai 2024
Dear Laura-Reetta, Thank you for taking the time to leave such a positive review! We are thrilled that you have such wonderful experience with us. We look forward to welcoming you back again soon. Best regards,

10/10 Excellent

Irene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a fantastic place. Local and yet off the beat of the centre. Easy parking and great breakfast.
Séjour de 1 nuit en mai 2024
Réponse de The Hotel Ljubljana Team le 8 mai 2024
Dear Irene we want to thank you for such great review! We are delighted that you enjoyed the service given by our team, the location and your overall experience. We are looking forward to welcoming you again soon during your next visit. Best regards,

10/10 Excellent

Koraljka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best hotel in Ljubljana! Love everything about it from staff to location.
Séjour de 1 nuit en mars 2024
Réponse de The Hotel Ljubljana Team le 8 mai 2024
Dear Koraljka, thank you for this wonderful review! We are glad to hear that you enjoyed your stay with us, it was a real pleasure hosting you! We are hoping to welcome you again soon. Best regards

10/10 Excellent

Barbara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is right in the heart of Ljubljana. Very beautiful area and very convenient for walking. Lots of restaurants with outdoor seating along the river. My only issue with the hotel that could be improved on is that there was very little space to unpack clothes. Each side of the bed had a small end table, but there were no drawers. Also, no wash clothes or make up remover wipes.
Séjour de 3 nuits en avril 2024
Réponse de The Hotel Ljubljana Team le 6 mai 2024
Dear Barbara, Thank you for taking your time sharing your experience of stay with us. We are sorry to hear that our rooms did not meet your expectation. Thank your for choosing us during your visit of Ljubljana. We also hope to welcome you again in The Hotel Ljubljana. Best regards

6/10 Satisfaisant

david

Les points forts : Personnel et service
Les points faibles : Propreté
Deben mejorar limpieza y ventilación de las habitaciones
Séjour de 4 nuits en mars 2024
Réponse de Isna le 30 mars 2024
Dear Mr. David,Thank you very much for letting us know about your last experience with us. We will talk about this with related department and we assure you this will never happen again in the future.With kind regards,Isna OktavianiFront Desk

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great well maintained property, the rooms are a little small but the staff was very friendly and would highly recommend
Séjour de 2 nuits en mars 2024
Réponse de Isna le 26 mars 2024
Dear Michael,We would like to thank you for this wonderful review! There is nothing more satisfying than happy guest, this is our main motivation. We are glad that you enjoyed your stay with us. We are looking forward to host you again during your visit in Ljubljana.With kind regards,Isna OktavianiFront Desk

10/10 Excellent

Oleg, Punta Cana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No hay que decir más, que hotel es perfecto, brinda un excelente servicio y mucha amabilidad.
Séjour de 1 nuit en février 2024
Réponse de Isna le 26 févr. 2024
Dear Oleg,Firstly we would like to thank you for the lovely review you shared following your recent visit to The Hotel Ljubljana and are delighted to read that we were able to match your expectations.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Slovenia, and we look forward to welcoming you back again very soon.Kind regards,Isna OktavianiFront Desk

8/10 Bien

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel Ljubjiana is a beautiful boutique hotel in the heart of the old town area. Service and people were great. Friendly and helpful.
Séjour de 3 nuits en janvier 2024
Réponse de Isna le 3 févr. 2024
Dear Mr. Richard,Thank you very much for taking the time to write us a review. We strive to provide the excellence service everyday and we are glad that we met your your expectations. We hope to see you again in our hotel during your next visit to Ljubljana.Warm regards,Isna OktavianiFront desk

10/10 Excellent

Darran

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff, hotel, breakfast and location stayed in many hotels and I would recommend this without a doubt. Well done hotel and staff you did a fabulous job.
Séjour de 4 nuits en janvier 2024
Réponse de Isna le 19 janv. 2024
Dear Darran,We very much appreciate your comments regarding your stay at The Hotel Ljubljana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isna Oktaviani Front Desk

10/10 Excellent

Halil Can

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in center of Ljubljana, very friendly staff.
Séjour de 1 nuit en décembre 2023
Réponse de Isna le 6 janv. 2024
Dear Halil Can,We are always glad with reviews like yours. We are very happy and proud, that we made your stay such a good exprience. We wish you all the best and hope to see you again. With kind regards Isna Oktaviani Front Desk

10/10 Excellent

Leigh

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location great staff and a great breakfast, what else do you need 😊
Séjour de 2 nuits en décembre 2023
Réponse de Isna le 20 déc. 2023
Dear Mr. Leigh,Thank you very much for your wonderful review. We are glad you had a good time during your stay with us. We hope we will see you again during your next trip to Ljubljana. Best regards,Isna OktavianiFront Desk

10/10 Excellent

Perry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, comfortable, great vibe.
Séjour de 2 nuits en décembre 2023
Réponse de Isna le 7 déc. 2023
Dear Perry,Thank you very much for choosing us during your visit to Ljubljana! We would be so happy to have you again as our guest in Hotel, hopefully very soon.Best Wishes,Isna OktavianiFront Desk

10/10 Excellent

Kayla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend!
Amazing location, clean, modern and comfortable. Loved staying there. Would stay again!
Séjour de 2 nuits en novembre 2023
Réponse de Isna le 7 déc. 2023
Dear Kayla,Thank you very much for the wonderful rating and kind words about us! We would be so happy to have you again as our guest in Hotel, hopefully very soon.Best Wishes,Isna OktavianiFront Desk

10/10 Excellent

Victor

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
More for show than comfort.
The room was really small and impractical. They sacrificed bed space for a bathroom that was mostly for show. no place to unpack your luggage. Light switches were confusing. Towel hanger was on the other side away from the shower, if you can find it.
Séjour de 1 nuit en octobre 2023
Réponse de Isna le 27 oct. 2023
Dear Victor,Thank you very much for the stay. We apologize that you found our room was impractical. We just did our best working with the architechture of the origin building, but we will measure everything again if we can do any better about it. We hope you will give us another chance to welcome you again to our hotel for a better impression.Kind regards,Isna OktavianiFront Desk

10/10 Excellent

MAYURESH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place but small rooms
Séjour de 1 nuit en octobre 2023
Réponse de Marko Front Desk le 17 oct. 2023
Dear MAYURESH Thank you very much for staying with us. We apologize that our rooms' size didn't meet your expectation considering our property is located in the heart of Ljubljana. We thank you once more time for your comment and we hope to welcome you as our guest again in the future.With regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loistava hotelli keskeisellä sijainnilla
Loistava uudehko hotelli keskeisellä sijainnilla joen rannalla vanhassakaupungissa. Lähistöllä paljon viihtyisiä ravintoloita. Huone oli pieni, mutta meidän tarpeisiin ihan riittävä. Hotellin aamupala oli erinomainen.
Séjour de 4 nuits en octobre 2023
Réponse de Marko Front Desk le 17 oct. 2023
Thank you so much for such a great review. It was an honor to host you. we are looking forward to host you again. With kind regards,

10/10 Excellent

Judi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Hotel was centrally located and the view of the river from our room was outstanding. The staff went out of their way to make you feel comfortable and provide assistance. The hotel was an excellent value.
Séjour de 2 nuits en septembre 2023
Réponse de Isna le 7 oct. 2023
Dear Judi,Thank you for sharing the wonderful review with us. We are happy to hear that you had such a pleasant stay at The Hotel Ljubljana! It was our pleasure hosting you. Looking forward to welcoming you again to our Hotel. With best wishes,Isna OktavianiFront Desk

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent! Perfect for any kind of visit
Great hotel positioned perfectly on the narrow strip of old town between the river and castle. Breakfast was great quality and a nice change from the usual buffet set up (it’s a la carte). The thing I really liked was the sound proofing on my room that meant even though you were yards away from the most lively/noisy part of the city, you couldn’t hear a thing. All the staff I spoke to were friendly and helpful, and the room was clean. The only very slight downside is that taxis etc cannot get close to the hotel as the whole area is pedestrianised (but that’s being very picky and won’t be an issue unless you have mobility issues)
Séjour de 3 nuits en octobre 2023
Réponse de Isna le 7 oct. 2023
Dear Mark,Thank you for sharing the wonderful review with us. We are happy to hear that you had such a pleasant stay at The Hotel Ljubljana! It was our pleasure hosting you. It is great to know that our delicious breakfast had such a positive impact on your stay. As we are in the pedestrian zone, the acces with taxi is not possible, but you can allways call the free elektric car, provided by the city. Looking forward to host you again during your next visit to Ljubljana. With best wishes,Isna OktavianiFront Desk

8/10 Bien

Andrew

Voyage en groupe
Les points forts : Personnel et service
The Hotel Ljubljana is in a great location right in the heart of the old town next to the river. The pale (why?) carpet in our room was pretty badly stained and there wasn’t much storage space. Only 5 coat hangers which is fine for a long weekend but not enough for a longer trip. More were provided when we asked for them though.
Séjour de 4 nuits en septembre 2023
Réponse de Isna le 30 sept. 2023
Dear Andrew,Thank you very much for choosing us during your stay in Ljubljana. Regarding the carpet, we're working on it at the moment and it takes sometimes because due to our high occupancy everyday, so we're doing it room by room. Thanl you very much for bring this topic. We hope you will give us another chance to host you again for a better impression.Kind regards,Isna OktavianiFront Desk

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a perfect stay at the Hotel Ljubljana. The location was centrally located in the very walkable Old Town area. Isna (?) at the front desk was very welcoming and friendly as were the rest of the staff. The room was quiet and clean. Thanks for a great stay.
Séjour de 2 nuits en septembre 2023
Réponse de Isna le 27 sept. 2023
Dear Karen,Thank you very leaving us such a wonderful review! We are glad to hear that you enjoyed your stay with us and appreciate the convenient location of our hotel, and our hospitality. Thank you again for choosing our hotel! Kind regards, Isna Oktaviani Front Desk

10/10 Excellent

peggy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property. Amaxing breakfast! Great family. Would definitely stay again.
Séjour de 2 nuits en septembre 2023
Réponse de Isna le 25 sept. 2023
Dear Peggy,We would like to thank you for this wonderful review! There is nothing more satisfying than happy guest, this is our main motivation. We are looking forward to host you again during your visit in Ljubljana.With kind regards,Isna OktavianiFront Desk

10/10 Excellent

Shamim

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming Hotel in Ljubljana
It’s a charming hotel in the middle of the pedestrian area so you can walk to everywhere to see the sights. The breakfast at the hotel is very good and the dinner is excellent. We had dinner on the first night outdoors and the last night indoors as it was a bit chilly. The staff from the receptionist to the restaurant staff are very nice and accommodating. The cleaning crew in the rooms does a great job.
Séjour de 4 nuits en septembre 2023
Réponse de Aleksa le 23 sept. 2023
Dear Shamim,thank you for taking your time sharing your experience of stay with us. We are happy that you liked our breakfast and dinner. Also thank you for complimenting our reception, restaurant and cleanig staff. We would like to welcome you again during your next visit to Ljubljana.Best regards,Aleksa BorenovićFront Desk

10/10 Excellent

Blythe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Isna le 25 sept. 2023
We thank you very much for this rating! We are looking forward to welcoming you again to our Hotel hopefully, soon.Best regards,Isna OktavianiFront Desk

10/10 Excellent

Louisa

Les points forts : Propreté et personnel et service
Gutes Frühstück tolles Hotel
Séjour de 2 nuits en septembre 2023
Réponse de Sophia le 11 sept. 2023
Dear Louisa, Thank you for taking your time sharing your experience of stay with us. We are glad that you liked our hotel and breakfast. We hope to welcome you again during your next visit to Ljubljana. Best regards, Sophia Front desk

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Getaway gold
Centrally located hotel right be the river, perfect for getting to all the touristy stuff. Staff were attentive, courteous and helpful; room clean and comfortable, a little bit of luxury. Great for a getaway.
Séjour de 4 nuits en septembre 2023
Réponse de Sophia le 9 sept. 2023
Thank you so much for taking time to write this nice review. We appreciate that you noticed our work. Hope we will have the pleasure to welcome you back for another time. Best regards, Sophia Front desk

10/10 Excellent

Declan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location. Great staff. Great room. Great foo
Excellent location right in the heart of the old town. Great check in experience. Very friendly and helpful staff. Beautiful room. We requested a room with a bath thinking there would also be a shower over it but even through there was a shower head holder we could not use it. Small worry. The too. Had bedside wireless charging for phones. And lots of other nice things including a well stocked and reasonably priced minibar which we had no hesitation using. We are at their restaurant and had an excellent dinner. Breakfast each morning was a very pleasant experience with huge choice and delicious food. Check out was easy and friendly. We would love to stay here again
Séjour de 3 nuits en août 2023
Réponse de Isna le 19 août 2023
Dear Declan,We thank you for taking the time to let us know about your recent stay with us, we're always putting our good-natured services first and are happy to see that you saw that present in your stay. We are so happy to read that you enjoyed our hotel, our restaurant and our surroundings. Please join us again soon, We look forward to your next visit!Best regards,Isna OktavianiFront Desk

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Marko le 9 août 2023
Thank you

10/10 Excellent

Juli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Perfect place to stay in Ljubljana. Clean, new and perfect location. The staff is very friendly and helpful. Would definitely stay again.
Séjour de 4 nuits en juillet 2023
Réponse de Marko Front Desk le 6 août 2023
Dear Juli,Thank you for the enthusiastic review and for your kind comments about our staff and the comfort of our rooms and, most importantly, thank you for staying with us! We are very glad to read you enjoyed your stay. We absolutely appreciate it and look forward to welcoming you back soon. With kind regards,

10/10 Excellent

Stefania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jättefint hotell mitt i stan, rekommenderas varmt!
Väldigt fint hotell beläget mitt i gamla stan. Perfekt gångavstånd till alla sevärdigheter, shopping, restauranger och barer. Personalen är supertrevlig och hjälpsam. Rekommenderas varmt!!
Séjour de 3 nuits en juillet 2023
Réponse de Marko Front Desk le 21 juil. 2023
Dear Stefania,Thank you for the kind review. We all strive to provide the most outstanding hospitality to every guest, so it makes our day when we read reviews like yours. We enjoyed having you as our guest. Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards

8/10 Bien

Barry

Séjour de 3 nuits en juin 2023
Réponse de Marko Front Desk le 5 juil. 2023
Thank you

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff is great we arrived at midnight area. Was hopping reception was Wonderful. Really nice staff liked the room
Séjour de 2 nuits en juin 2023
Réponse de Gessica le 23 juin 2023
Dear Mary, We thank you for this great review! We thank you for choosing The Hotel Ljubljana for your vacation in Ljubljana. We are delighted that you had an amazing experience with us. We are glad that you enjoyed the location and service provided by our team!We are looking forward to welcoming you again very soon.Best regards, Gessica, Front desk

10/10 Excellent

Per

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Gessica le 21 juin 2023
Dear Per, We thank you very much for this review! We are delighted that you enjoyed your overall stay during your recent visit to Ljubljana. We shared your message with the teams and we are looking forward to welcoming you again soon.Until then, Best regards,Gessica, Front desk

10/10 Excellent

Michael

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Gessica le 19 juin 2023
Dear Michael, We're happy to hear that you had a pleasant stay at The Hotel Ljubljana. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us.We look forward to hosting you again the next time you're in Ljubljana. Thanks again for providing us with your feedback.Best regards, The Hotel team

8/10 Bien

Carly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Marko Front Desk le 13 juin 2023
Dear Carly, thank you for your review. Hope to have you as a guest in your future travel plans.With regards,

6/10 Satisfaisant

Alain

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Mini room with cellar-like feeling
Great hotel but unfortunately I was given a very small room with a pseudo window. So no outside view. It felt like a cellar. Definitely not what I was looking for.
Séjour de 1 nuit en mai 2023
Réponse de Marko le 4 juin 2023
Dear Alain,Thank you for your feedback. It is correct that our economy rooms, due its location have only solar tube for day light. This information is clearly stated upon reservation. For the next time we recommend to book deluxe room with river or street view. With kind regards,MarkoFront Desk

10/10 Excellent

Elizabeth, Studio City

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I spent 4 nights at the hotel. It is in an excellent location, beside the Cobblers Bridge and in walking distance to all attractions. The area around it, has lots of restaurants and cafes and it felt very safe, even walking home at nighttime. I had booked an ‘internal room’, and it was explained to me when I booked it and when I checked in that it didn’t have a window. Originally I was concerned about this but it really wasn’t an issue at all. The room was well designed, even though it was small. The bathroom was a very good size, with a powerful shower. There was no safe in the room, I would have liked a coffee maker or kettle due to the length of my stay and I wasn’t given a complementary bottle of water, which I think most hotels provide. These are just minor suggestions though as overall I really enjoyed my stay. I did get some assistance from reception, requested a sheet as found the duvet too heavy and getting the airport shuttle booked (to and from the airport). On all occasions, everyone was extremely helpful and provided great service. I had a great visit to Ljubljana, my first to the city and country. While I saw a lot, I do hope to return again soon and I would certainly stay at this hotel again.
Séjour de 4 nuits en mai 2023
Réponse de Marko le 31 mai 2023
Dear Elizabeththank you for your review. It is so encouraging to hear that you have such a great experience. We will refer your suggestions, about the welcome watter and the kattle to our menagement, we are always aiming for the best. For your next stay, we will be glad to book you an executive room with river or city view. With kind regardsMarkoFront Desk

10/10 Excellent

Yasseth

Voyage en famille
Séjour de 1 nuit en mai 2023
Réponse de Isna le 1 juin 2023
Dear Yasseth,Thank you so much for the 5 stars rating! We are glad that we met your expectations. We look forward to having you stay with us again soon!Kind regards,Isna OktavianiFront Desk

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed everything Staff, food, location, etc
Séjour de 1 nuit en mai 2023
Réponse de Gessica le 29 mai 2023
Dear Mary, We are more than happy that you enjoyed your overall experience with us and we thank you for such a great review! We are glad that you enjoyed the location and the service given by our team.We are looking forward to welcoming you again very soon.Best regards,Gessica, front desk

10/10 Excellent

April

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property also had a glass elevator, great for older clients and a really good restaurant . The staff was really great . Problem outdoor signage does not say it’s a hotel , so was hard to find .
Séjour de 2 nuits en mai 2023
Réponse de Isna le 28 mai 2023
Dear Sir/Madam,We would like to thank you for your wonderful review. We are really thrilled, to hear having such a nice experience in our hotel. We hope that you will give us a chance to welcome you again soon at The Hotel Ljubljana. Best regards, Isna Oktaviani Front Desk

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Isna le 26 mai 2023
Dear, Thank you for your message and wonderful rating. We are constantly trying to improve our services and experience for our guests. We are glad you enjoyed your stay. You will always be welcome to return and visit us again. Kind regards, Isna OktavianiThe Hotel Ljubljana Team

10/10 Excellent

Samuel Julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2023
Réponse de Isna le 25 mai 2023
Dear Samuel Julian,Thank you so much for the 5 stars rating! We are glad that we met your expectations.We look forward to having you stay with us again soon!Kind regards,Isna OktavianiThe Hotel Ljubljana Team

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location in pedestrian area. No vehicle access.
Séjour de 2 nuits en mai 2023
Réponse de Isna le 16 mai 2023
Dear Richard,It was a pleasure being your host and we're glad that you like our location.Truly hope to have a chance to have you as guests once again.Warmest regards,Isna OktavianiFront Office

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and were always there to help. We had bed and breakfast and the breakfast was fantastic. Hotel was very cosy and the decor was also lovely. Would definitely return and can not recommend highly enough.
Réponse de Matija le 13 mai 2023
Dear David, Thank you so much for your wonderful review. We are always so glad when our guests have such a good experience in our hotelwith kind regardsMatija Urbas