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Avis sur Heritage House Resort & Spa

4 out of 5
Heritage House Resort & Spa
5200 N Highway 1, Little River, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 569 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 255 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 100 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1001." "

8,8/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lune de Miel face à l'océan
Cet endroit est un petit paradis... face à l'océan. Les chambres sont extrêmement belles et le service y est impeccable. Parfait pour un séjour en couple (lune de miel)
Séjour de 4 nuits en mars 2019

10/10 Excellent

Laure

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lieu de tournage du film Same time,same year
Pressure toutes les chambers ont une vue sur la mer. Nous avons aimé prendre l'aperitif sur Le bacon. Excellent point de depart pour explorer la Côte de Mendocino

10/10 Excellent

Griselda

Séjour de 1 nuit en avril 2024

10/10 Excellent

shoghig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location for nature lovers Would go again
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 30 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Gung He

Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 30 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Christopher, Anaheim

Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 30 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Asmita

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a very beautiful resort facing the ocean. The resort has its own beach access and it has its own vista points which are more picturesque than other vista points you might see in Albion and Little River area. The staff is very friendly and helpful. They really make sure that you are comfortable. The restaurant has delicious entrees for dinner and their Brussel sprout appetizer dish is amazing. The beds are comfortable and the ocean facing rooms we stayed in had a balcony with chairs where we could sit and watch the waves all day. It’s worth the price as the hospitality is great.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Giuseppe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Beautiful location with stunning views of the pacific coastline. Rustic an quaint, peaceful for relaxation
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Alexis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best places we have ever stayed. From the moment we walked in to check in, the service was perfect. Duck was fantastic at helping us, and we even got a free upgrade and a bottle of wine. The inside of the room was like from a movie. We absolutely loved everything about the property. The views are just breathtaking. Can’t wait to go back
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

SHANTNU

Séjour de 2 nuits en février 2024
Réponse de Guest Services le 1 avr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

David, San Clemente

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property. Beautiful grounds. Wonderful beach. Quiet. Secluded. Great staff. Good restaurant and bar.
Séjour de 1 nuit en février 2024
Réponse de Sarah, AGM le 9 mars 2024
We are so pleased you had an amazing stay. We hope to welcome you back soon!

10/10 Excellent

Cristina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A must-stay!
This place is truly magical. It’s rustic but updated with magnificent views. The included breakfast is lovely and the hotel was also dog friendly. We will definitely be staying here again if we come back to the area. Our stay was so good that we might need to plan a trip just to stay here again
Séjour de 1 nuit en février 2024
Réponse de Sarah, AGM le 9 mars 2024
Thank you so much for the fantastic review. We hope you'll return for a longer stay!

10/10 Excellent

Sana

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast came with a view, beach access was easy, room was spacious! Cat/Pet friendly. Awesome getaway, thank you!
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 21 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

4/10 Médiocre

Mario

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location, poorly maintained. We stayed at the Redwood house and did not match their web site. The house had a very old smell like it has not been used or maintained. False advertisement, not worth the cost.
Séjour de 2 nuits en février 2024

10/10 Excellent

Effie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view of the ocean was great, not having a highway in the way. The grounds were spacious. Breakfast was superb Staff was friendly and helpful
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 21 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Dera, Chico

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful, peaceful place with amazing qualities and staff… I will be back SAME TIME NEXT YEAR!!
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 13 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Kurt

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the ocean and a beautiful property.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 13 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Salvador

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful. We were greeted very well by the man at the front desk and to our surprise we were upgraded to a bigger room. Amazing stay!
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 13 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Shirin, Chicago

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a beautiful location and the rooms are newly and tastefully renovated, comfortable, and spotlessly clean.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 10 janv. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

simin

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 21 févr. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Lakshmi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Yuridia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love it!
I always love staying here. It is truly magical!
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 11 déc. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

6/10 Satisfaisant

william

Séjour de 2 nuits en juin 2023
Réponse de Sarah C., GSM le 12 déc. 2023
We are sorry you did not have an amazing stay. We hope to have the opportunity to regain your trust in the future.

4/10 Médiocre

Lisa

Voyage en couple
We have been coming here for 20yrs. This was our 4th visit. The ocean views are still incredible which was the only real positive thing to say about our visit. I'll begin by saying that the hotel is skimpy and is very understaffed. We had a Nat infestation in our room. The Samsung TV and streaming were not user friendly. The remote didn't work for our ceiling fan in our room, and they ignored our request for maintenance. They allow dogs everywhere. We were almost attacked by another guest's dog as we entered the lounge. The staff person in the lounge did not apologize and then told us there no seats available. When I pointed out that there were 5 empty tables, he immediately got on the defensive saying he was the only one to handle an overwhelming number of tables and that I should be patient. Sadly, we will not be recommending our family or friends to visit this place. After 20 years of this being our favorite destination on the California coastline, it was very disappointing to see the decline in amenities, upkeep and customer service. :( We are shocked that they are still charging the high room prices. We will not be returning and will search for another establishment where there is no skimping, and the details of communication, staffing, upkeep and customer service are still a priority for their guests!
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 3 déc. 2023
We are so sorry to hear your experience was less than. Please reach out to the property directly so that we can discuss further.

6/10 Satisfaisant

Prabhu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
unfortunately we had power outage and no wifi connection from evening to next day until we checked out
Séjour de 2 nuits en novembre 2023
Réponse de Sarah C., GSM le 12 déc. 2023
We do apologize; unfortunately, this outage was out of our control. PG&E had a last minute life and safety issue they had to repair.

10/10 Excellent

Anil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very peaceful
Séjour de 4 nuits en novembre 2023
Réponse de Guest Services le 3 déc. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 22 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Larry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The site is terrific, the rooms/cabins are nice but ours had some weird layout (closet couldn't be opened all the way) and the Dish TV system is ghastly (remote/channel control). Food is ok, though limited. People are wonderful - especially Guillermo who had to creatively fix the door to our unit and did it with can-do spirit - he and Allan were great.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Services le 20 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best location you could ever hope for. It is very beautiful, quiet and had some of the most comfortable beds. Lovely bath products, heated bathroom floors and friendly staff. Loved the fire pit and stunning views. Their breakfast was also included and very tasty. Since you are among the trees, there is quite a bit of spiders and bugs around. They could do a better job of clearing the spiderwebs and a lot of them are all over the balcony patios. Overall, a very cozy stay. Appreciated the welcome wine.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 14 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Kathryn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Five-Star Stay
Beautiful property, rooms and hotel staff. Definitely will return!
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 14 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Shelley, RICHMOND

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best views and the best rooms. We come every year to reset.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Services le 6 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The setting is quiet and romantic
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 6 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Shane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 6 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Mary L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. View of the ocean. Staff was very helpful.
Séjour de 2 nuits en octobre 2023
Réponse de Sarah C., GSM le 7 oct. 2023
We are so pleased you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Phillip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful scenery. Duck at the front desk was very nice and very helpful.
Séjour de 3 nuits en octobre 2023
Réponse de Sarah C., GSM le 7 oct. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

8/10 Bien

Becky

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great property- but needs more services please
The property was great for us and our dogs! Comfy & beautiful view and ample room to roam. Cute deer! Unfortunately, there is very little service for those extra perks like room service or even beverages for the room. The dining area opens at 5 and you cannot even get a bottle of wine before that. So we stocked up at the Mendocino market and serviced ourselves. But great location and comfortable stay.
Séjour de 3 nuits en septembre 2023
Réponse de Guest Services le 6 nov. 2023
Thank you for the wonderful feedback. We hope to welcome you back!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful Clifftop Views
Incredible ocean views! Peaceful and beautifully done hotel with all the amenities you could need.
Séjour de 1 nuit en septembre 2023
Réponse de Sarah C., GSM le 7 oct. 2023
Thank you for the glowing review! We are so pleased you enjoyed our magical property. We hope to see you again soon!

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Book it! What a phenomenal place
Book it! I cannot say enough positive things about our experience here. From the time we checked in we were treated as if we were VIP. The front desk staff was welcoming and generous enough to upgrade us as well as provide a bottle of champagne for our anniversary. We had an exquisite room and even more beautiful grounds! I honestly wish we had more than one night here. We cannot wait to return!!
Séjour de 1 nuit en septembre 2023
Réponse de Sarah C., GSM le 7 oct. 2023
Thank you for the amazing feedback! We look forward to your next visit!

6/10 Satisfaisant

Deborah

Voyage en famille
Les points faibles : Personnel et service et équipements
The room was poorly organized: the closet door would not fully open, there were no drawers for clothing. 2 separate housekeeping staff failed to bring requested supplies. Doors to bathroom are heavy and badly balanced. Very disappointed.
Séjour de 3 nuits en septembre 2023
Réponse de Sarah C., GSM le 17 sept. 2023
We are so sorry to hear your experience was less than. Please reach out to the property directly so that we can discuss further.

8/10 Bien

Sayuri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Guest Services le 13 sept. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

nadeem

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and secluded. Great views. Property upkeep needs work although rooms are fine
Séjour de 2 nuits en août 2023
Réponse de Guest Services le 13 sept. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Charlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could only watch a few tv channels. Room got hot but you can’t adjust thermostat.
Séjour de 3 nuits en août 2023
Réponse de Guest Services le 22 août 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Molly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Guest Services le 15 août 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Nathanael

Séjour de 2 nuits en août 2023
Réponse de Guest Services le 13 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful comfortable room with a breathtaking view. Even the fog was mysterious and dramatic.
Séjour de 3 nuits en juillet 2023
Réponse de Guest Services le 9 août 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is very gorgeous and their property is big and walkable. You can enjoy some wonderful ocean views without interruptions! I will be back. Restaurant food was always good and staff is very nice ..we enjoyed talking to them. They also had good cocktails. Our room was great with a fireplace and an ocean view. Large king-sized bed, and heated floors in the bathroom. Plus they had coffe and fridge. The only thing I noticed that could be improved was our walls had a lot of scuffs and scratches on them, the baseboards too.. repainting could really brighten the place up for the guests.
Séjour de 3 nuits en juillet 2023
Réponse de Guest Services le 3 août 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Steven, San Dimas

Séjour de 2 nuits en juillet 2023
Réponse de Guest Services le 22 août 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Séjour de 1 nuit en juillet 2023
Réponse de Guest Services le 1 août 2023
Thank you for the 10 out of 10! We look forward to welcoming you back!