Avis sur The Central House Lisbon Baixa - Hostel
The Central House Lisbon Baixa - Hostel
300 Rua dos Fanqueiros, Lisbon
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Central House Lisbon Baixa Team le 12 mars 2024
Dear Bernadette,Thank you for taking the time to share your positive experience with us. We are delighted to hear that everything met your expectations and that you found our staff welcoming and pleasant, rooms very clean, breakfast buffet very good, and the location great.Your kind words are truly appreciated, and it motivates our team to continue delivering excellent service. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!Best regards,The Central House Lisbon Baixa Team
10/10 Excellent
BERNADETTE
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BERNADETTE
Séjour de 1 nuit en mars 2024
Réponse de The Central House Lisbon Baixa Team le 12 mars 2024
Dear Bernadette,Thank you for taking the time to share your positive experience with us. We are delighted to hear that everything met your expectations and that you found our staff welcoming and pleasant, rooms very clean, breakfast buffet very good, and the location great.Your kind words are truly appreciated, and it motivates our team to continue delivering excellent service. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!Best regards,The Central House Lisbon Baixa Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 août 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pratique et très bien placé pour découvrir Lisbonn
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de The Central House Lisbon Baixa Team le 30 août 2023
Dear Guest,Thank you very much for taking the time to leave us such a glowing review about your experience with us on Hotels.com. Regarding cleaning with people inside the rooms, housekeeping is authorized to enter in order to leave the room tidy for the next check-ins.We are really pleased to know you enjoyed your stay. Kindly,The Central House Lisbon Baixa Team
10/10 Excellent
Annie
Voyage en famille
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annie
Séjour de 3 nuits en juin 2023
10/10 Excellent
maud
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
maud
Séjour de 2 nuits en juillet 2023
Réponse de The Central House Lisbon Baixa Team le 24 juil. 2023
Dear Maud,Thank you for your 5* review!We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Kindly, The Central House Lisbon Baixa Team
8/10 Bien
Meganne
19 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Meganne
Séjour de 3 nuits en juin 2023
Réponse de The Central House Lisbon Baixa Team le 21 juin 2023
Dear Meganne,Thank you for taking the time to tell us about your recent stay. We regularly price-check comparative hotels to ensure that we charge a fair price for the quality of ingredients and food that we provide, so I am sorry to hear that you found our breakfast to be expensive.We hope to welcome you back to the hotel in the near future.Kindly,The Central House Lisbon Baixa Team
10/10 Excellent
ALIU
29 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ALIU
Séjour de 3 nuits en avril 2023
8/10 Bien
Herve
13 nov. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Herve
Séjour de 3 nuits en novembre 2022
10/10 Excellent
Sylvain
25 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sylvain
Séjour de 1 nuit en juin 2022
10/10 Excellent
SYLVIE
3 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Auberge de jeunesse parfaite
SYLVIE
Séjour de 2 nuits en juillet 2021
10/10 Excellent
Juliana
31 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Juliana
Séjour de 3 nuits en décembre 2019
8/10 Bien
Rachelle
27 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rachelle
Séjour de 5 nuits en mai 2024
8/10 Bien
Jonathan
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 3 nuits en mai 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Jonathan,Thank you for sharing your comments with us.It is wonderful that our location was just what you desired for your travel needs and we are happy to know that our staff and high cleaning standards met your expectations.It was a pleasure to have you here.Kindly,TCH Lisbon Baixa Team.
10/10 Excellent
Jonathan
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 1 nuit en mai 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Jonathan,Thank you for sharing your comments with us.We are really happy to know that you had a great stay with us and that each of our facilities and services helped you to enjoy your time while staying with us.Looking for welcoming you in the future.Kindly,TCH Lisbon Baixa Team
8/10 Bien
Leo R
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leo R
Séjour de 3 nuits en mai 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Leo,Thank you for sharing your experience with us.We are really happy to know that you had a great stay with us and that each of our facilities and services helped you to enjoy your time while staying with us.Our team hopes to offer you another warm welcome soon!Kindly,TCH Lisbon Baixa Team
10/10 Excellent
Amanda
2 mai 2024
Amanda
Séjour de 2 nuits en avril 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Amanda,Thank you for the feedback. We are looking for welcoming you back in the future.Kindly,TCH Lisbon Baixa Team
8/10 Bien
CUI, FALLS CHURCH
30 avr. 2024
CUI
Séjour de 7 nuits en avril 2024
10/10 Excellent
Gilberto
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gilberto
Séjour de 4 nuits en avril 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Gilberto,Many thanks for the Feedback. We are glad you liked .Looking for welcoming you back in the future.Kindly,TCH Lisbon Baixa Team
10/10 Excellent
Carmen
29 avr. 2024
Carmen
Séjour de 3 nuits en avril 2024
Réponse de The Central House Lisbon Baixa Team le 27 mai 2024
Dear Carmen,Thank you very much for the feedback .Kindly,TCH Lisbon Baixa Team
4/10 Médiocre
Alireza
Voyage en famille
4 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alireza
Séjour de 2 nuits en mars 2024
Réponse de The Central House Lisbon Baixa le 8 avr. 2024
Dear Alireza,We appreciate your feedback and apologize if you felt the cost didn't align with your expectations. We're constantly evaluating our pricing to ensure it reflects the value we provide. We'll take your comments into consideration to improve our offerings and ensure a more satisfying experience for our guests. Thank you for bringing these points to our attention, and we hope to have the opportunity to better serve you in the future.Kindly,Alessandra AbreuGeneral Manager
10/10 Excellent
Abhinay
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abhinay
Séjour de 2 nuits en février 2024
Réponse de The Central House Lisbon Baixa Team le 26 févr. 2024
Dear Abhinay,Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our front desk team and found them to be awesome and friendly. Providing excellent customer service is one of our top priorities, and we're delighted that our staff made a positive impression on you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future.Kindly,The Central House Lisbon Baixa Team
10/10 Excellent
Christiane
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christiane
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Mary-Elizabeth
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary-Elizabeth
Séjour de 2 nuits en janvier 2024
Réponse de The Central House Lisbon Baixa Team le 22 janv. 2024
Dear Mary,Thank you for choosing to stay with us, and for taking the time to share your positive experience! We're delighted to hear that you had a great stay and that you would consider coming back.Your feedback is valuable to us, and it helps us enhance our services. We look forward to the opportunity to host you again in the future.Kindly,The Central House Lisbon Baixa Team
8/10 Bien
Lilia Elizabeth
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lilia Elizabeth
Séjour de 2 nuits en janvier 2024
Réponse de The Central House Lisbon Baixa Team le 22 janv. 2024
Dear Lilia,We appreciate your feedback! We're delighted to hear that you found our location great. We look forward to welcoming you back in the future.Best regards,The Central House Lisbon Baixa Team
8/10 Bien
Hsiao Wei
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Hsiao Wei
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Roberta
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roberta
Séjour de 3 nuits en novembre 2023
10/10 Excellent
SUNGEUN
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SUNGEUN
Séjour de 4 nuits en novembre 2023
Réponse de The Central House Lisbon Baixa Team le 4 déc. 2023
Dear Sungeun,Thank you so much for your kind words.We are very happy to know you enjoyed our hostel! Kindly,The Central House Lisbon Baixa Team
10/10 Excellent
Liliana
29 nov. 2023
Liliana
Séjour de 3 nuits en novembre 2023
8/10 Bien
noe
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
noe
Séjour de 1 nuit en novembre 2023
Réponse de The Central House Lisbon Baixa Team le 4 déc. 2023
Dear Noe,It is wonderful that our location was just what you desired for your travel needs!Our team hopes to offer you another warm welcome soon! Kindly,The Central House Lisbon Baixa Team
8/10 Bien
HYEONG KYU
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HYEONG KYU
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Mae
Voyage en couple
4 nov. 2023
Les points forts : Équipements
Mae
Séjour de 4 nuits en octobre 2023
Réponse de The Central House Lisbon Baixa Team le 7 nov. 2023
Dear Mae,Your kind words are greatly appreciated, and we will be sure to pass on your praise to the mentioned team members. We look forward to the opportunity to serve you again in the future. Thank you for choosing our establishment!Kindly,The Central House Lisbon Baixa Team
8/10 Bien
Kevin
Voyage en couple
2 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en août 2023
Réponse de The Central House Lisbon Baixa Team le 7 nov. 2023
Dear Kevin,We're delighted to hear that you found your stay to be affordable, very convenient, and not feeling like a typical hostel. Providing a comfortable and welcoming atmosphere is important to us, and we're pleased to have met your expectations. We hope to have the opportunity to welcome you back for another enjoyable experience in the future. Thank you for choosing us!Kindly,The Central House Lisbon Baixa Team
10/10 Excellent
Guylaine
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guylaine
Séjour de 1 nuit en octobre 2023
6/10 Satisfaisant
Rikke
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Rikke
Séjour de 3 nuits en octobre 2023
Réponse de The Central House Lisbon Baixa le 30 oct. 2023
Dear Rikke,We appreciate your detailed feedback on your recent stay with us. Your comments help us understand your experience and make necessary improvements.It's great to hear that our soundproofing worked well for the most part. We're pleased that you didn't hear your neighbors or hallway noise. However, we apologize for the inconvenience caused by the vibration of the bunk beds and the quality of the mattresses in the lower bunks. We take your comments seriously, and we will assess how to address these issues to enhance the comfort of our guests.We're delighted to know that you found our staff super friendly and enjoyed our breakfast offerings. Your kind words in this regard are appreciated.Thank you for choosing our hotel and for providing this valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.Kindly,Alessandra Abreu General Manager
10/10 Excellent
Lindy
Voyage en couple
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindy
Séjour de 3 nuits en septembre 2023
2/10 Horrible
Yashar
26 oct. 2023
Yashar
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Elaine
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elaine
Séjour de 4 nuits en octobre 2023
Réponse de The Central House Lisbon Baixa Team le 30 oct. 2023
Dear Elaine,Thank you for your concise and positive feedback! We're delighted to hear that you found our space to be pleasing, and our location ideal. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience in the future.Kindly,The Central House Lisbon Baixa Team
8/10 Bien
Voyageur vérifié
23 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de The Central House Lisbon Baixa Team le 30 oct. 2023
Dear Guest,We appreciate your feedback, and we're glad to hear that you found our location great and the cleanliness excellent during your stay. Your positive comments are valued, and they reflect our commitment to providing a comfortable environment.However, we are sorry to hear that you were not entirely satisfied with our staff and service. We take your comments seriously, and we're committed to improving in this area. Your feedback helps us identify areas where we can make necessary enhancements to ensure a better experience for all our guests.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future and provide a more positive and enjoyable experience.Kindly,The Central House Lisbon Baixa Team
6/10 Satisfaisant
sergio
20 oct. 2023
sergio
Séjour de 4 nuits en octobre 2023
10/10 Excellent
aynsley
20 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
aynsley
Séjour de 2 nuits en octobre 2023
Réponse de The Central House Lisbon Baixa Team le 7 nov. 2023
Dear Aynsley,We're thrilled to hear that you had a great experience at our hostel, especially considering the price. The perfect location, comfortable beds with private curtains, and cleanliness all contributed to your enjoyable stay. It's also wonderful to hear that you found our staff to be fantastic, friendly, and helpful.We appreciate your positive feedback and look forward to welcoming you back in the future. Thank you for choosing our hostel!Kindly,The Central House Lisbon Baixa Team
8/10 Bien
Daniel
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en octobre 2023
8/10 Bien
Aynur
Voyage en famille
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aynur
Réponse de Pedro Forti le 10 oct. 2023
Lieber Aynur,Wir freuen uns zu lesen, dass Sie unsere Lage und die hervorragende Verkehrsanbindung genutzt haben, um die wunderschönen Sehenswürdigkeiten unserer Stadt zu besichtigen.Wir hoffen, Sie bald wieder im Hotel begrüßen zu können.Freundliche Grüße,The Central House Lisbon Baixa Team
10/10 Excellent
Claudia
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claudia
Séjour de 2 nuits en octobre 2023
6/10 Satisfaisant
Voyageur vérifié
30 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de The Central House Lisbon Baixa Team le 7 nov. 2023
Dear Guest,We're truly sorry to hear about the disruption caused by a fellow room guest during your stay, and how it affected your sleep. We understand the importance of a peaceful environment for our guests, and we apologize for this inconvenience. That's why we always recommend that when booking a shared room, you bring your earplugs so you don't have any discomfort in this regard, as these are situations that can occur. If you had informed us at reception about the matter, perhaps we could have helped with this situation by asking your roommate not to make so much noise, so as not to disturb the other roommates.We are already looking forward to welcome back! Kindly, The Central House Lisbon Baixa Team
10/10 Excellent
Tanya
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tanya
Séjour de 1 nuit en septembre 2023
Réponse de The Central House Lisbon Baixa Team le 19 sept. 2023
Dear Tanya ,Thank you so much for your kind words.We are really happy to know that you had a great stay with us and that each of our facilities and services helped you to enjoy your time while staying with us. It was a pleasure having you here with us.Kindly,TCH Lisbon Baixa
6/10 Satisfaisant
Hong
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hong
Séjour de 2 nuits en septembre 2023
Réponse de The Central House Lisbon Baixa Team le 19 sept. 2023
Dear Hong,Thank you very much for your feedback.We are really sorry about the Wi-Fi situation. We understand the issue and it impact on the guests. Nevertheless we will certainly address your helpful feedback right away . Our priority is to provide excellent customer service and an enjoyable experience during your stay with us. Hopefully we have the opportunity to welcome you back for a more enjoyable experience in the future!Kindly,Pedro Forti Front Office Manager
8/10 Bien
Lynda
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynda
Séjour de 2 nuits en septembre 2023
Réponse de The Central House Lisbon Baixa Team le 19 sept. 2023
Dear Lynda ,Thank you for the kind words. It is wonderful that our location was just what you desired for your travel needs and we are happy to know that our staff and high cleaning standards met your expectations. On the other hand we are very sorry about the Wi-Fi. We will certainly address your helpful feedback right away.Our team hopes to offer you another warm welcome soon! Kindly,TCH Lisbon Team.
10/10 Excellent
Kim Oanh
31 août 2023
Kim Oanh
Séjour de 1 nuit en août 2023
10/10 Excellent
Mohammad
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mohammad
Séjour de 4 nuits en août 2023
8/10 Bien
Nora, Mössingen
Voyage en couple
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nora
Séjour de 3 nuits en août 2023