Avis sur Pestana Lisboa Vintage City Center Suites
Pestana Lisboa Vintage City Center Suites
Rua Braamcamp, 7, Lisbon
Avis
8,6
Excellent
9,0/10
Propreté
8,6/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
16 oct. 2023
Séjour de 4 nuits en septembre 2023
Réponse de The Team at Pestana Lisboa Vintage le 19 oct. 2023
Dear Mr. Jérôme, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage
6/10 Satisfaisant
Rym
26 août 2023
Rym
Séjour de 3 nuits en août 2023
Réponse de The Team at Pestana Lisboa Vintage le 30 août 2023
Dear Mr. Rym,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Jean-Paul
29 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean-Paul
Séjour de 4 nuits en mai 2023
10/10 Excellent
Juan
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 7 nuits en avril 2023
10/10 Excellent
khalil
Voyage en couple
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
khalil
Séjour de 5 nuits en février 2023
Réponse de Diogo Barra le 3 mars 2023
Cher Monsieur khalil, Merci pour votre retour concernant votre séjour à Pestana Lisboa Vintage. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Lisboa Vintage, et nous sommes impatients de vous accueillir de nouveau.Cordialement, Diogo BarraUnit Assistant Manager
8/10 Bien
Claire
Voyage en couple
28 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 4 nuits en mai 2022
Réponse de Patrícia le 15 juin 2022
Chère Madame Claire,
Au nom de toute notre équipe du Pestana Lisboa Vintage, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.
Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Lisboa Vintage.
Cordialement,
L’équipe de Pestana Lisboa Vintage
8/10 Bien
Sophie
17 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 3 nuits en mai 2022
Réponse de Pestana Lisboa Vintage le 11 oct. 2022
Dear Mrs. Sophie, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Mohammed
Voyage en couple
26 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammed
Séjour de 7 nuits en février 2022
Réponse de Pestana Lisboa Vintage le 28 févr. 2022
Cher Monsieur Mohammed,
De la part de toute l’équipe de Pestana Lisboa Vintage, nous souhaitons vous remercier de votre aimable retour d’expérience.
Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs.
Nous sommes impatients de vous accueillir à nouveau dans notre hôtel !
Bien cordialement,
L’équipe de Pestana Lisboa Vintage
8/10 Bien
hie
Voyage en famille
20 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hie
Séjour de 2 nuits en janvier 2022
Réponse de L’équipe de Pestana Lisboa Vintage le 21 janv. 2022
Chère Madame Hie,
Au nom de toute notre équipe du Pestana Lisboa Vintage, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.
Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Lisboa Vintage.
Cordialement,
L’équipe de Pestana Lisboa Vintage
10/10 Excellent
Gloria
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 3 nuits en mai 2024
Réponse de The Team at Pestana Lisboa Vintage le 14 mai 2024
Dear Mrs. Gloria, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Ashlee
Voyage en groupe
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashlee
Séjour de 3 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 3 mai 2024
Dear Mrs. Ashlee, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Javier
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Javier
Séjour de 3 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 3 mai 2024
Dear Mr. Javier, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Lee Benjamin
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lee Benjamin
Séjour de 7 nuits en février 2024
Réponse de The Team at Pestana Lisboa Vintage le 23 avr. 2024
Dear Mr./Mrs. Lee Benjamin, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
VIBHA
17 avr. 2024
VIBHA
Séjour de 2 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 14 mai 2024
Dear Mr./Mrs. VIBHA, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Vladeslau Antunes
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vladeslau Antunes
Séjour de 3 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 23 avr. 2024
Dear Mr./Mrs. Vladeslau Antunes, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Vilma
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vilma
Séjour de 2 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 23 avr. 2024
Dear Mrs. Vilma, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Oly, The Woodlands
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oly
Séjour de 3 nuits en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 23 avr. 2024
Dear Mr./Mrs. Oly, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Adriana
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adriana
Séjour de 1 nuit en avril 2024
Réponse de The Team at Pestana Lisboa Vintage le 10 avr. 2024
Dear Mrs. Adriana,On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards,The Team at Pestana Lisboa Vintage
4/10 Médiocre
Vili
Voyage en famille
4 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Vili
Séjour de 4 nuits en mars 2024
Réponse de The Team at Pestana Lisboa Vintage le 5 avr. 2024
Dear Mr./Mrs. Vili,We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests.We would like to apologise for any inconvenience caused during your stay. We are sorry that our team did not meet your expectations.We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,
6/10 Satisfaisant
Blaze
31 mars 2024
Les points forts : Propreté
Blaze
Séjour de 7 nuits en mars 2024
Réponse de The Team at Pestana Lisboa Vintage le 5 avr. 2024
Dear Mr./Mrs. Blaze, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Tanja
Voyage en groupe
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanja
Séjour de 3 nuits en mars 2024
Réponse de Das Team des Pestana Lisboa Vintage le 28 mars 2024
Sehr geehrte Frau Tanja, vielen Dank, dass Sie sich die Zeit für ein Feedback an uns genommen haben. Ihr begeisterter Kommentar zu unserem Hotel hat uns sehr gefreut. Es macht uns sehr stolz, unseren Gästen ein großartiges Erlebnis bieten zu können.Wir danken Ihnen für Ihren Aufenthalt und freuen uns, Sie bald wieder im Pestana Lisboa Vintage begrüßen zu dürfen.Mit freundlichen Grüßen Das Team des Pestana Lisboa Vintage
8/10 Bien
Juan
Voyage en famille, Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 3 nuits en mars 2024
Réponse de Pestana Lisboa Vintage le 28 mars 2024
Estimado Sr. Juan, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Pestana Lisboa Vintage
8/10 Bien
Nishat
29 févr. 2024
Nishat
Séjour de 4 nuits en février 2024
Réponse de The Team at Pestana Lisboa Vintage le 8 mars 2024
DearNishat, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
2/10 Horrible
Christina
Voyage en famille
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christina
Séjour de 4 nuits en février 2024
Réponse de The Team at Pestana Lisboa Vintage le 8 mars 2024
Dear Mrs. Christina, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.Can we ask you to correct your review because you gave us a 1/5 points.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage
8/10 Bien
John
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en février 2024
Réponse de The Team at Pestana Lisboa Vintage le 19 févr. 2024
Dear Mr. John, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Voyageur vérifié
Voyage en groupe
12 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de The Team at Pestana Lisboa Vintage le 13 févr. 2024
Dear Mr./Mrs. Hotels.com User, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Voyageur vérifié
Voyage en famille
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en février 2024
Réponse de The Team at Pestana Lisboa Vintage le 13 févr. 2024
Dear Mr./Mrs. Hotels.com User, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Fatima
Voyage en groupe
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fatima
Séjour de 3 nuits en février 2024
Réponse de A Equipa do Pestana Lisboa Vintage le 12 févr. 2024
Cara Sra. Fatima, Aproveitamos a oportunidade para agradecer-lhe pelo tempo despendido a partilhar a sua opinião. Ficámos muito satisfeitos ao ler os seus comentários elogiosos sobre a nossa localização. É com enorme orgulho que tentamos sempre proporcionar uma excelente experiência aos nossos Hóspedes.Agradecemos a sua estadia e esperamos voltar a recebê-la em breve no Pestana Lisboa Vintage.Cordialmente, A Equipa do Pestana Lisboa Vintage
10/10 Excellent
Juliano
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juliano
Séjour de 3 nuits en janvier 2024
Réponse de A Equipa do Pestana Lisboa Vintage le 15 janv. 2024
Caro Sr. Juliano, Em nome de toda a equipa do Pestana Lisboa Vintage, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Lisboa Vintage
10/10 Excellent
Voyageur vérifié
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de The Team at Pestana Lisboa Vintage le 15 janv. 2024
Dear Guest, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Ricardo
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ricardo
Séjour de 3 nuits en janvier 2024
Réponse de Pestana Lisboa Vintage le 15 janv. 2024
Estimado Sr. Ricardo, Queremos aprovechar esta oportunidad para agradecerle el tiempo que ha dedicado a facilitarnos su opinión. Nos ha encantado leer sus genuinos comentarios sobre nuestra ubicación. Estamos extremadamente orgullosos de poder ofrecer una experiencia maravillosa a nuestros huéspedes.Le damos gracias por su estancia y estamos deseando volver a darle la bienvenida muy pronto en Pestana Lisboa Vintage.Saludos cordiales, Pestana Lisboa Vintage
10/10 Excellent
Aseel Zako
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aseel Zako
Séjour de 3 nuits en janvier 2024
Réponse de The Team at Pestana Lisboa Vintage le 15 janv. 2024
Dear Mr. Aseel Zako, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Cristina
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cristina
Séjour de 1 nuit en janvier 2024
Réponse de A Equipa do Pestana Lisboa Vintage le 15 janv. 2024
Cara Sra. Cristina, Ficámos encantados em saber que a sua estadia recente no Pestana Lisboa Vintage foi muito agradável e muito apreciada. Em nome da equipa, gostaríamos de agradecer-lhe pelo seu amável feedback.Muito obrigado por ter escolhido o Pestana Lisboa Vintage para as suas férias. Esperamos voltar a acolhê-la em breve no nosso hotel.Cordialmente, A Equipa do Pestana Lisboa Vintage
10/10 Excellent
Angel
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angel
Séjour de 4 nuits en décembre 2023
Réponse de El equipo Pestana Lisboa Vintage le 8 janv. 2024
Estimado Sr. Ricardo: Queremos aprovechar esta oportunidad para agradecerle el tiempo que ha dedicado a facilitarnos su opinión. Nos ha encantado leer sus genuinos comentarios sobre nuestra ubicación. Estamos extremadamente orgullosos de poder ofrecer una experiencia maravillosa a nuestros huéspedes.Le damos gracias por su estancia y estamos deseando volver a darle la bienvenida muy pronto en Pestana Lisboa Vintage.Saludos cordiales, Pestana Lisboa Vintage
10/10 Excellent
Leo
Voyage en couple
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leo
Séjour de 1 nuit en décembre 2023
Réponse de El equipo Pestana Lisboa Vintage le 19 déc. 2023
Estimado Sr. Leo, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión. Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos. ¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel! Atentamente, Pestana Lisboa Vintage
10/10 Excellent
Lorena
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lorena
Séjour de 4 nuits en décembre 2023
Réponse de El equipo Pestana Lisboa Vintage le 19 déc. 2023
Estimada Sra. Lorena, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión. Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos. ¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel! Atentamente, Pestana Lisboa Vintage
8/10 Bien
silvestro
Voyage en groupe
2 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
silvestro
Séjour de 3 nuits en novembre 2023
Réponse de Il team del Pestana Lisboa Vintage le 5 déc. 2023
Gentile Signor silvestro, Vorremmo cogliere l'occasione per ringraziarla per il suo feedback.Siamo stati felici di leggere i suoi commenti entusiasti sulla nostra posizione. Siamo molto orgogliosi di poter offrire un’ottima esperienza ai nostri ospiti.La ringraziamo per aver soggiornato com noi e non vediamo l'ora poterla ospitare nuovamente presso Pestana Lisboa Vintage.Cordialmente, Il team del Pestana Lisboa Vintage
4/10 Médiocre
Ira Concepcion Seggay
Voyage en famille avec de jeunes enfants
27 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ira Concepcion Seggay
Séjour de 3 nuits en novembre 2023
Réponse de The Team at Pestana Lisboa Vintage le 5 déc. 2023
Dear Mrs. Ira Seggay, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage
2/10 Horrible
Adam
26 nov. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Adam
Séjour de 4 nuits en novembre 2023
Réponse de The Team at Pestana Lisboa Vintage le 5 déc. 2023
Dear Mrs. Adam, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,The Team at Pestana Lisboa Vintage
8/10 Bien
Jose
Voyage en famille
11 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en novembre 2023
Réponse de The Team at Pestana Lisboa Vintage le 13 nov. 2023
Dear Mr. Jose, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
6/10 Satisfaisant
Kerry
Voyage en famille
9 nov. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Kerry
Séjour de 5 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 13 nov. 2023
Dear Mrs. Kerry, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Lisboa Vintage.Kind regards, Rita Ferreira - Unit Manager
10/10 Excellent
Belkis, Miami
Voyage en famille
2 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Belkis
Séjour de 8 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 2 nov. 2023
DearBelkis, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
liam
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place.
liam
Séjour de 3 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 2 nov. 2023
Dear Mr. liam, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
6/10 Satisfaisant
Tanja
1 nov. 2023
Les points forts : Propreté
Gute Lage, aber viel zu laut
Tanja
Séjour de 4 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 2 nov. 2023
Sehr geehrte Frau Tanja, wir wissen die Zeit, die Sie sich genommen haben, um uns Ihre ehrliche Meinung zu Ihrem Aufenthalt und insbesondere die Anmerkungen zu Ihrer Unterkunft mitzuteilen, zu schätzen. Wir entschuldigen uns aufrichtig für alle Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind. Die angesprochenen Angelegenheiten haben wir zur Kenntnis genommen. Zusammen mit den entsprechenden Teams arbeiten wir daran, das Problem zu lösen und die angebotenen Bedingungen zu verbessern.Wir danken Ihnen nochmals für Ihren Aufenthalt bei uns und hoffen, dass Sie uns in Zukunft wieder die Gelegenheit geben werden, Sie willkommen zu heißen und Ihren Eindruck des Pestana Lisboa Vintage zu ändern.Mit freundlichen Grüßen Rita Ferreira - Unit Manager
2/10 Horrible
Roberto
27 oct. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Roberto
Séjour de 7 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 2 nov. 2023
Caro Sr. Roberto,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido o Pestana Lisboa Vintage para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,Rita Ferreira - Unit Manager
8/10 Bien
Pernille Grøndahl
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dejligt Hotel.
Pernille Grøndahl
Séjour de 6 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 24 oct. 2023
Dear Guest,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage
6/10 Satisfaisant
Luiz S A de
21 oct. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Insatisfação
Luiz S A de
Séjour de 2 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 24 oct. 2023
Caro Sr. Luiz S A de,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido o Pestana Lisboa Vintage para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,
10/10 Excellent
Jenna
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jenna
Séjour de 5 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 19 oct. 2023
Dear Mrs. Jenna, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage
10/10 Excellent
Mikhail, Studio City
Voyage en couple
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mikhail
Séjour de 5 nuits en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 19 oct. 2023
Dear Mikhail, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage
8/10 Bien
Laura
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 1 nuit en octobre 2023
Réponse de The Team at Pestana Lisboa Vintage le 19 oct. 2023
Dear Mrs. Laura On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage