Avis sur Holiday Inn Express Lisbon Airport, an IHG Hotel
Holiday Inn Express Lisbon Airport, an IHG Hotel
Rua Guiné, 18, Prior Velho, Loures
Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de André Fonseca le 11 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
10/10 Excellent
santo
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
santo
Séjour de 1 nuit en avril 2024
Réponse de André Fonseca le 9 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
10/10 Excellent
line
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
line
Séjour de 1 nuit en mars 2024
Réponse de André Fonseca le 31 mars 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
8/10 Bien
Christophe
15 févr. 2024
Christophe
Séjour de 1 nuit en février 2024
Réponse de Filipe Andrade le 16 févr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Filipe AndradeHotel Assistant Manager
10/10 Excellent
catherine
6 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Bon rapport qualité prix
catherine
Séjour de 1 nuit en février 2024
Réponse de André Fonseca le 7 févr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
6/10 Satisfaisant
Luc
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luc
Séjour de 1 nuit en janvier 2024
Réponse de João Sousa le 25 janv. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk
10/10 Excellent
Luc
Voyage en famille
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luc
Séjour de 1 nuit en janvier 2024
Réponse de João Sousa le 19 janv. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk
10/10 Excellent
Sigrid
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sigrid
Séjour de 1 nuit en janvier 2024
Réponse de André Fonseca le 17 janv. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
10/10 Excellent
Andre, Montreal
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andre
Séjour de 1 nuit en décembre 2023
Réponse de João Sousa le 31 déc. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk
8/10 Bien
richard
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
richard
Séjour de 1 nuit en décembre 2023
Réponse de João Sousa le 22 déc. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk
8/10 Bien
MARIO
Voyage en couple
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIO
Séjour de 1 nuit en novembre 2023
Réponse de João Gonçalves le 6 nov. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
8/10 Bien
FRANCOISE
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRANCOISE
Séjour de 1 nuit en octobre 2023
Réponse de João Gonçalves le 25 oct. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
8/10 Bien
Richard
Voyage en couple
12 oct. 2023
Les points forts : Propreté et personnel et service
Richard
Séjour de 1 nuit en octobre 2023
Réponse de João Gonçalves le 13 oct. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
8/10 Bien
Jean Raynald
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean Raynald
Séjour de 1 nuit en octobre 2023
Réponse de Filipe Andrade le 12 oct. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Filipe AndradeHotel Assistant Manager
4/10 Médiocre
denis
4 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
denis
Séjour de 1 nuit en octobre 2023
Réponse de João Gonçalves le 6 oct. 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João Gonçalves - Front Desk
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
29 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en septembre 2023
Réponse de João Gonçalves le 29 sept. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
8/10 Bien
Alain
Voyage d’affaires
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Séjour de 1 nuit en septembre 2023
Réponse de André Fonseca le 24 sept. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,André FonsecaFront Office Supervisor
10/10 Excellent
Catherine
Voyage d’affaires
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catherine
Séjour de 2 nuits en septembre 2023
Réponse de João Gonçalves le 22 sept. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
10/10 Excellent
Celine
21 sept. 2023
Celine
Séjour de 1 nuit en septembre 2023
Réponse de João Gonçalves le 22 sept. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
10/10 Excellent
gisele
Voyage en couple
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
gisele
Séjour de 1 nuit en septembre 2023
Réponse de Filipe Andrade le 10 sept. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Filipe AndradeHotel Assistant Manager
4/10 Médiocre
Danielle
15 août 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Danielle
Séjour de 1 nuit en août 2023
Réponse de João Sousa le 17 août 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,João SousaFront Desk
10/10 Excellent
Daphnée
Voyage en groupe
13 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daphnée
Séjour de 1 nuit en août 2023
Réponse de João Sousa le 13 août 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk
8/10 Bien
Julie
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en juillet 2023
Réponse de João Sousa le 2 août 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João SousaFront Desk
8/10 Bien
Nadia
Voyage en couple
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nadia
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 30 juil. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
10/10 Excellent
Lucia
Voyage en groupe
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lucia
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 27 juil. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,João Gonçalves - Front DeskHoliday Inn Express Lisbon Airport, an IHG Hotel ***
6/10 Satisfaisant
Marie-Joelle
19 juil. 2023
Les points forts : Personnel et service
Marie-Joelle
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 21 juil. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.We understand and apologize for the inconvenience caused. We are currently working to make enhancements to deliver a more confortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Best regards,João Gonçalves - Front DeskHoliday Inn Express Lisbon Airport, an IHG Hotel ***
6/10 Satisfaisant
Charles
Voyage en famille
18 juil. 2023
Les points forts : Personnel et service
Charles
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 21 juil. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.We understand and apologize for the inconvenience caused. We are currently working to make enhancements to deliver a more confortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Best regards,João Gonçalves - Front DeskHoliday Inn Express Lisbon Airport, an IHG Hotel ***
2/10 Horrible
Alain
Voyage en famille
11 juil. 2023
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Alain
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 14 juil. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.We understand and apologize for the inconvenience caused. We are currently working to make enhancements to deliver a more confortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Best regards,João Gonçalves - Front DeskHoliday Inn Express Lisbon Airport, an IHG Hotel ***
8/10 Bien
martine
10 juil. 2023
martine
Séjour de 1 nuit en juillet 2023
Réponse de João Gonçalves le 30 juil. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,João Gonçalves - Front Desk
10/10 Excellent
Yvon
Voyage en couple
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yvon
Séjour de 1 nuit en juin 2023
Réponse de Inês Jesus - GSM le 21 juin 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,Inês Jesus - GSM
8/10 Bien
FRANCK
22 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FRANCK
Séjour de 1 nuit en avril 2023
Réponse de João Gonçalves le 12 mai 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,João Gonçalves - Front DeskHoliday Inn Express Lisbon Airport, an IHG Hotel ***
10/10 Excellent
Fangeat
16 avr. 2023
Fangeat
Séjour de 1 nuit en avril 2023
Réponse de Inês Jesus le 19 avr. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,Inês Jesus
10/10 Excellent
Noel
31 mars 2023
Noel
Séjour de 1 nuit en mars 2023
Réponse de Inês Jesus le 1 avr. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,Inês Jesus
2/10 Horrible
Huguette
20 févr. 2023
Huguette
Séjour de 1 nuit en février 2023
Réponse de Inês Jesus le 23 févr. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.We understand and apologize for the inconvenience caused. We are currently working to make enhancements to deliver a more confortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Best regards,IJHotel Assistant ManagerHoliday Inn Express Lisbon Airport, an IHG Hotel ***
10/10 Excellent
Carole
Voyage en famille
7 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 2 nuits en janvier 2023
Réponse de Inês Jesus le 8 févr. 2023
Bonjour,Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Salut,Inês JesusHoliday Inn Express Lisbon Airport, an IHG Hotel ***
8/10 Bien
serge
22 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
serge
Séjour de 1 nuit en janvier 2023
Réponse de Inês Jesus le 24 janv. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,IJHotel Assistant ManagerHoliday Inn Express Lisbon Airport, an IHG Hotel ***
10/10 Excellent
Pierre
2 janv. 2023
Pierre
Séjour de 1 nuit en décembre 2022
Réponse de Inês Jesus le 5 janv. 2023
Good morning,Thank you for taking the time to tell us about your experience at Holiday Inn Express Lisbon Airport.Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,IJHotel Assistant ManagerHoliday Inn Express Lisbon Airport, an IHG Hotel ***
8/10 Bien
Jean
Voyage en couple
15 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en décembre 2022
Réponse de Inês Jesus le 18 déc. 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IJGSM
4/10 Médiocre
Evelyne
11 août 2022
Evelyne
Séjour de 1 nuit en août 2022
Réponse de Filipe Andrade le 31 oct. 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Filipe AndradeHotel Assistant Manager
10/10 Excellent
eric
8 août 2022
Les points forts : Propreté et personnel et service
eric
Séjour de 1 nuit en août 2022
Réponse de IJ - Hotel Assistant Manager le 9 août 2022
Bonjour,
Merci de nous avoir fait part de votre expérience au Holiday Inn Express Lisboa Aeroporto.
Merci beaucoup pour vos commentaires sur notre hôtel. Nous sommes très heureux de savoir que vous avez apprécié votre séjour chez nous. C'est quelque chose dont notre équipe est très fière, nous apprécions donc vos commentaires. Nous espérons que vous nous rendrez visite à nouveau.
Salu,
IJ
Assistante de direction
Holiday Inn Express Lisbon Airport, un hôtel IHG ***
6/10 Satisfaisant
Marie-Pierre
2 juil. 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Marie-Pierre
Séjour de 1 nuit en juin 2022
Réponse de Filipe Andrade le 31 oct. 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Filipe AndradeHotel Assistant Manager
10/10 Excellent
Serge
1 juil. 2022
Serge
Séjour de 1 nuit en juin 2022
Réponse de Inês Jesus le 8 juil. 2022
Good afternoon,
Thank you very much for your review.
We are very happy to know that you enjoyed your stay with us. We work every day with the aim of exceeding our customers' expectations.
We hope to see you again.
Best regards,
Inês Jesus
Holiday Inn Express Lisbon Airport, an IHG Hotel ***
8/10 Bien
Danilson
21 juin 2022
Danilson
Séjour de 1 nuit en juin 2022
Réponse de Front-desk le 29 juin 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
10/10 Excellent
Ardoise
17 juin 2022
Ardoise
Séjour de 1 nuit en juin 2022
Réponse de Front-desk le 29 juin 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
8/10 Bien
Marie helena
14 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marie helena
Séjour de 1 nuit en juin 2022
Réponse de Front-desk le 29 juin 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
10/10 Excellent
Alain, Beloeil
Voyage en couple
18 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alain
Séjour de 1 nuit en mai 2022
Réponse de Front-desk le 29 juin 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
10/10 Excellent
Jean, beloeil
14 mai 2022
Jean
Séjour de 1 nuit en mai 2022
Réponse de Filipe Andrade le 31 oct. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Filipe AndradeHotel Assistant Manager
8/10 Bien
PATRICE
16 mars 2022
PATRICE
Séjour de 1 nuit en mars 2022
10/10 Excellent
Jean Pierre
Voyage en famille
12 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean Pierre
Séjour de 1 nuit en mars 2022
Réponse de Front-desk le 14 mars 2022
Muito obrigado pela avaliação ao nosso hotel. Ficamos felizes em saber que teve uma boa estadia connosco. Isso é algo de que nos orgulhamos profundamente, e por isso valorizamos tanto os seus comentários.
Esperamos vê-lo novamente.
Atenciosamente,
Andreia Ribeiro
8/10 Bien
victor
Voyage en famille
25 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
victor
Séjour de 1 nuit en février 2022
Réponse de Front-desk le 2 mars 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Andreia Ribeiro