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Avis sur Radisson Blu Hotel & Spa, Limerick

4 out of 5
Radisson Blu Hotel & Spa, Limerick
Ennis Road, Limerick, Limerick

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 487 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 333 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1000." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Séjour de 1 nuit en mai 2023
Réponse de Emer Mulcahy le 12 juin 2023
Thank you for your your ranking Michel.

8/10 Bien

Françoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel
Séjour de 1 nuit en août 2019
Réponse de . le 14 oct. 2019
Françoise, Many thanks for your review!

8/10 Bien

patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Problème de chauffage dans notr chambre Rectification avec radiateur d’appoint et remise commerciale
Séjour de 1 nuit en juin 2019
Réponse de . le 2 juil. 2019
Cher Patrick, Merci pour vos commentaires concernant votre récent séjour chez nous. Veuillez vous assurer que vos commentaires ont été transmis à la direction et que nous examinons le bruit provenant du radiateur dans la pièce dans laquelle vous avez séjourné. nous espérons vous revoir bientôt. sincères amitiés, Annette McDonagh Front Office Manager

10/10 Excellent

Jean-Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Très confortable
Séjour de 1 nuit en avril 2019
Réponse de .. le 30 mai 2019
Cher Jean-Philippe, Merci beaucoup pour votre avis! Nous espérons te revoir bientôt. Cordialement, Annette McDonagh Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne situation
Bien situé Restos sympas Petit déjeuner extra Confortable
Séjour de 3 nuits en août 2018
Réponse de Annette M le 14 sept. 2018
Merci pour votre avis.

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres belle prestation resto bon et bien servi
Séjour de 2 nuits en août 2018
Réponse de Annette M le 8 sept. 2018
Cher Jean, Merci pour ton avis. Nous espérons te revoir bientôt. sincères amitiés, Annette McDonagh Front Office Manager

6/10 Satisfaisant

Wunnenburger

Les points forts : Personnel et service
Séjour de 1 nuit en août 2018
Réponse de Eoin C le 18 août 2018
Thank you for your feedback! Kind regards Eoin Chambers Senior Assistant Manager

8/10 Bien

Jean Michel

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Eoin C le 6 août 2018
Dear jean-Michel, Thank you for staying with us and for sharing your lovely feedback. We do hope you will visit again very soon. Kind Regards Eoin Chambers Senior Assistant Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau et calme
Très beau hôtel, calme et le personnel très sympa et souhaitant vous faire plaisir bon petit déjeuner. Grand parking. Bon restaurant
Séjour de 1 nuit en août 2017
Réponse de Brian le 5 sept. 2017
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Eoin Chambers Senior Assistant Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2017
Réponse de Brian le 18 juil. 2017
Thank you for your 5 star rating we look forward to your next visit to the hotel. Kind Regards Eoin Chambers Guest Relations

10/10 Excellent

Maria, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien
Très bon accueil, check in rapide. Chambre très bien. Spa sympa. Jacuzzi extérieur etant un plus quand il fait beau.

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Très bel hôtel, qui nous a servi de Point de départ pour des excursions dans la région (ring of Kerry et conte de clarke)
Réponse de General Manager le 17 août 2016
Cher Arnaud, Je vous remercie d'avoir pris le temps de répondre à notre enquête concernant votre récent séjour chez nous. Au nom de tout le personnel du Radisson Blu, je souhaite vous remercier de nous avoir fait confiance et j'espère avoir le plaisir de vous accueillir de nouveau très bientôt ! Eoin Chambers Front Office Manager

8/10 Bien

yvan, Quebec Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Radisson blu Limerick
le déjeuner continentale était complet avec des et les produits de qualite

8/10 Bien

Joanne, Lausanne

Les points forts : Propreté et confort de la chambre
Hotel pratique si on est juste de passage a Limerick, facile d'acces depuis les grandes routes! Bel hotel, spa décevant

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

julien, france

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
très bien au niveau des prestations matérielles. Personnel hautain, agressif et peu dévoué à servir les clients. Dommage

10/10 Excellent

Devon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable large bed, very nice spa/pool area, lots of amenities… would stay again.
Réponse de Emer Mulcahy le 9 avr. 2024
Dear Devon, Thank you for your stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room for families!
Séjour de 1 nuit en février 2024
Réponse de Emer Mulcahy le 9 avr. 2024
Dear Heather, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

dermot

Séjour de 2 nuits en février 2024
Réponse de Emer Mulcahy le 9 avr. 2024
Dear Dermot, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 Médiocre

Brigid

Séjour de 1 nuit en février 2024
Réponse de Emer Mulcahy le 9 avr. 2024
Dear Brigid, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Barry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Emer Mulcahy le 19 févr. 2024
Dear Barry, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Ryan

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Service and food quality was shockingly bad in the bar,! Restaurant not open on the evening so you can’t get what is advertised in their guest portal, only bar food available at a reduced selection.
Séjour de 3 nuits en février 2024
Réponse de Emer Mulcahy le 19 févr. 2024
Dear Ryan, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 Médiocre

Richard

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Julia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank to all the super friendly staff team
Séjour de 2 nuits en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Julia, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Mike, Carrick on Shannon

Séjour de 1 nuit en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Mike, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

2/10 Horrible

eoin

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Eoin, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

dermot

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Dermot, Thank you for your review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 Médiocre

John

Les points forts : Propreté
Les points faibles : Confort de la chambre
Poor experience due to lack of heating
They say you can’t go wrong booking Radisson, unfortunately in this case you very much can. On arrival around 7pm check in was very smooth but when we arrived in the room it was ice cold, we kept our coats on. There was no heating and having turned the dial up in the temperature control we decided to go to the restaurant for dinner while room heated. Restaurant was cold throughout dinner although food was nice and staff were polite, attentive and friendly. Back to the room and again like a fridge, called reception 6 times in the space of 30 minutes and rang out each time. Walked to reception, asked about the heating and they weren’t aware of an issue but guy came to the room with a small electric heater which helped. A little after midnight we were awoken by a fire alarm throughout the hotel. Next day I heard other guests complaining to management about their cold rooms, I again complained and finally some maintenance chap was called. Hotel had no life to it, no entertainment in the bar, common area with sofas was too cold to sit out in. Altogether a poor experience because of the cold condition of the hotel, one felt they were cutting back to save costs, surely not the Radisson? Compliments to staff in restaurant for friendly service and wonderful food. Visit felt like everyone knew there were major problems but if you didn’t admit it they’d go away on checkout…sadly these problems make people stay away as it wouldn’t be on my list for a return visit!
Séjour de 2 nuits en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear John, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

6/10 Satisfaisant

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too many kids and adults in lobby and restaurant in their pyjamas
Séjour de 1 nuit en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Michael, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Georgy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Séjour de 3 nuits en janvier 2024
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Georgy, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Sandra

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable and welcoming. Beautiful hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Emer Mulcahy le 30 janv. 2024
Dear Sandra, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

John H

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
By far the best hotel stay I have had. The staff are helpful and friendly, Especially the front desk staff and Emer. If you need help setting up and seeing the sites of this beautiful area Emer can assist and make it memorable. The staff in Quench pour a perfect pint each and every time and know every drink to recommend. Debbie at the reception was absolutely amazing at her job giving us the warmest greeting we received in Ireland. Whether business or leisure this is the place I will stay again. With easy access to the city and the walking area on the grounds, this is a prime location to relax and enjoy.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

PHILLIP

Séjour de 1 nuit en novembre 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

dermot

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jörg

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Sarita

Séjour de 2 nuits en octobre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Sarita, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

David

Séjour de 1 nuit en octobre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear David, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Melissa, Ontonagon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The grounds are beautiful. The access to the sauna/hot tub was inconvenient.
Séjour de 2 nuits en septembre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Melissa, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Mindy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very . The staff was awesome!
Séjour de 2 nuits en septembre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Mindy, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Janet

Séjour de 1 nuit en septembre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Janet, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Seamus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Seamus, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Seamus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Seamus, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful and the front staff was wonderful! This property was very close to Bunratty Castle! We did the dinner at Bunratty! Would definitely recommend this hotel!
Séjour de 1 nuit en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Debbie, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Everton

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Everton, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear William, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 Excellent

Fiorella

Séjour de 2 nuits en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Fiorella, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

6/10 Satisfaisant

Peter

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
One night
Firstly note the hotel still has refugees staying. The room is in need of an update, drawers get stuck and don't fit. Carpet is frayed. Bathroom had hairs on the shower head and in the tub. Bed was comfortable, lunch and dinner was excellent and good value.
Séjour de 1 nuit en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Peter, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Kieran

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Kieran, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 Bien

Thomas

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Nice but should be better at that room price
Over the years one of my favourite hotels. Still looking good, though some attention to detail needed. No fridge in one room and none available when requested. No battery in mini safe. Significant dust behind furniture, back of shelves, under beds (+ sweets, wrappers etc). No 'normal' tea bags (mint, camomile, seriously? In Ireland?). Food decent, and the restaurant staff really nice. High percentage of rooms used for war refugees, so bars and restaurant sparsely used, off season feel, but high season room prices still apply.
Séjour de 3 nuits en août 2023
Réponse de Emer Mulcahy le 12 oct. 2023
Dear Thomas, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager