2 piscines extérieures, parasols de plage
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Avis sur Baleka Resort Hotel & Spa

3 out of 5
Baleka Resort Hotel & Spa
Jl. Werkudara, Legian, Bali

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 228 avis sur 570." "
Note des voyageurs de 8 (Bien), d’après 224 avis sur 570." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 570." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 570." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 570." "

8,6/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Baleka Team le 13 févr. 2024
Dear Mr Richard, Warmest greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us. We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

8/10 Bien

Jessica

Séjour de 7 nuits en janvier 2023
Réponse de Baleka Team le 2 févr. 2023
Dear Ms Jessica, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Regards

10/10 Excellent

AGNES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel
Tres bien entretenu ,personnel au petit soin, cerise sur le gateau... Le tea time
Séjour de 4 nuits en octobre 2019
Réponse de Management le 20 janv. 2020
Thank you for your great compliment. Your lovely experiences are our top priority. Hoping to see you again at our lovely resort in the future Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel. Situé non loin de la plage (5 min a pied) et doté de 2 piscines, il est ideal pour se détendre et profiter des bars et restos aux alentours. Assez proche aeroport egalement. Les chambres sont assez bien equipés et propre. Le gros point positif etant l'amabilité du personnel. Le petit dejeuner est de tres bonne qualité. Je recommande cet hotel
Séjour de 4 nuits en novembre 2018
Réponse de Management le 4 janv. 2019
Dear Sir/Madam, Thank you for your great review. We will maintain the quality standard of our product and services in order to make our customer satisfied

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Joli hotel
Joli hotel, bien situé dans Legian. différentes chambres, certaines assez vétustes et bruyantes. Vérifier la climatisation et l'arrivée d'eau qui peut dysfonctionner. Les chambres rénovées sont assez jolies.Piscine et cour très agréable, personnel a l'écoute. Wifi pas très puissante.Déjeuner convenable.Travaux dans l'hotel lors de mon séjour.
We are delighted to note that you have enjoyed your holiday stay with us and that you were satisfied with the services rendered. It was a real pleasure to be at your service. We really appreciate your review. Cannot wait to welcome you again at Baleka Resort and Spa.

10/10 Excellent

EMILIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Très bon rapport qualité/prix, bon Buffet petit déjeuner, bien situé dans Legian, propre

10/10 Excellent

Annie, Pegomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
baleka c'est sympa
L'hotel est bien placé pour le shopping , et très proche de la vie nocture de legian. Il vaut mieux eviter les chambres a proximités du bar restaurant le week end . Les chambres sont bien tenues et faites tous les jours. Il faut aussi souligner la politesse et la gentillesse du personnel. Hotel très sympa que nous recommandons.
Réponse de Gede Kardita le 15 déc. 2015
Dear Annie, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Gede Kardita General Manager

4/10 Médiocre

Jérémy, Paris

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour décevant dans une chambre de secours
Nous avons séjourné qu'une seule nuit à Baleka Resort Hotel & Spa et heureusement. La chambre (n°116) semblait être une cabane ou un garage réhabilité en chambre d'hotel. Les murs ressemblent à du béton vulgairement peint en blanc, on peut y voir des fissures dans les coins et au plafond se trouve une trappe en bois mal fermée. La climatisation est très bruyante, le miroir de la salle de bain est jauni et pert de sa reflexion sur les bordures. Le matelas possède des ressorts très désagréables et au dessus de la porte, une petite fenetre sans rideaux nous a réveillé au levé du jour... Seul le petit déjeuner est correct mais exclusivement occidental. Nous n'avons pas eu le temps de tester la piscine mais les coussins transats étaient décolorés et écaillés par le soleil. En bref une chambre-placard-à-balais qu'ils avaient sous le coude et qu'ils ont jugé bon de donner à un jeune couple de voyageur qui, de toute manière, ne resterait qu'une seule nuit.

8/10 Bien

Lecoc, France

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bon rapport qualité prix
Bon rapport qualité prix pour Legian, c'est un bon compromis
Réponse de Gede Kardita le 31 oct. 2015
Dear Sir/ Madam, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Gede Kardita General Manager

8/10 Bien

sylvie, région parisienne

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon emplacement et confortable
Plage à 5mn à pieds et vie nocturne à 10mn en taxi. Personnel très serviable. Rien à dire. Très bon rapport qualité/Prix

8/10 Bien

Cédric, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel
Un très bel hôtel avec un personnel agréable, toujours souriant et prêt à vous aider au moindre petit soucis ou pour un simple renseignement. Les chambres sont spacieuses et confortables. Télé grand format. Bonne qualité du réseau wifi pour ceux qui peuvent en avoir besoin. La cuisine du restaurant est très appréciable et la qualité du petit déjeuner est correcte. Pour ce qui est du room service, le choix de la carte est le même que la carte du restaurant donc un grand choix possible ce qui n'est pas toujours le cas. L'hôtel est à quelques minutes à pied de la plage, mais il faut tout de même prendre un taxi ou louer un scooter pour se déplacer dans les environs. De belles excursions sont proposées à l'accueil pour ceux qui veulent visiter l'île, à des prix tout à fait corrects. Un hotel que je recommande et où je pourrai revenir si je retourne un jour à Bali.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay on the heart of Legian. Good pools & surround grounds. loads of restaurants nearby. Hotel with good amenities. Would highly recommend.
Séjour de 6 nuits en mai 2024
Réponse de Baleka Team le 24 mai 2024
Dear Mr Peter, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from homeSincerely yours, Baleka Team

10/10 Excellent

AMANDA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and quiet and beautiful gardens
Séjour de 10 nuits en mai 2024
Réponse de Baleka Team le 24 mai 2024
Dear Ms Amanda, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from homeSincerely yours, Baleka Team

8/10 Bien

Tanya Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great hotel & area. Linen & towels could do with replacement. They were always clean but old. Bathroom was clean but could do with a good scrub.
Séjour de 10 nuits en mai 2024
Réponse de Baleka Team le 16 mai 2024
Dear Mrs Tanya, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from homeSincerely yours, Baleka Team

8/10 Bien

Kellie

Les points forts : Propreté et personnel et service
Séjour de 11 nuits en mai 2024
Réponse de Baleka Team le 17 mai 2024
Dear Ms Kellie, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home.Sincerely yours, Baleka Team

10/10 Excellent

Leanne, Mount Warrigal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Baleka Team le 10 mai 2024
Dear Mrs Leanne, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from homeSincerely yours, Rikki DS - Hotel Manager

8/10 Bien

wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location.
Séjour de 7 nuits en avril 2024
Réponse de Baleka Team le 6 mai 2024
Dear Mr Wayne, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Sincerely yours, Baleka Team

10/10 Excellent

Bradley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 12 nuits en avril 2024
Réponse de Baleka Team le 6 mai 2024
Dear Mr/ Bradley, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

8/10 Bien

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly and always smiling. Complimentary water could have been a bit bigger.
Séjour de 7 nuits en avril 2024
Réponse de Baleka Team le 3 mai 2024
Dear Mrs Louise, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. Regarding the complimentary water, we have addressed it to the management. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Sincerely yours, Baleka Team

6/10 Satisfaisant

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms near fat buddha are very noisy till late then the swimup bar noisy most of the day!
Séjour de 1 nuit en mars 2024
Réponse de Baleka Team le 3 mai 2024
Dear Mr Trevor,Greetings from Baleka Resort LegianMany thanks for taking the time to give valuable feedback during your Stay in Baleka.Please accept our apologies for any inconveniences you have encountered during this visit. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests' comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope for your next visit, we could advise you to book in Lagoon pool area which will be more convenience for you.Once again thank you for your review.Regards, Baleka Team

10/10 Excellent

tanya

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love the staff, and location mostly. The pool is great, and alwaysclean
Séjour de 7 nuits en avril 2024
Réponse de Baleka Team le 29 avr. 2024
Dear Ms Tanya, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Sincerely yours, Baleka Team

10/10 Excellent

Kirsty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were clean and the service was wonderful. Great area very handy to restaurants and shopping.
Séjour de 10 nuits en avril 2024
Réponse de Baleka Team le 25 avr. 2024
Dear Ms Kristy, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Sincerely yours, Baleka Team

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Swim up bar
Séjour de 6 nuits en avril 2024
Réponse de Baleka Team le 22 avr. 2024
Dear Mr Matthew,Warmest greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. We are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us and recommending our resort to your friends and family. We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

8/10 Bien

Megan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was beautiful, quiet if you were away from the pools. The pools were absolutely spectacular and so warm and enjoyable. Staff were absolutely amazing and always so accommodating, my mother got hurt and the staff all came out with first aide kit and fixed her up, it was so nice. It was locating in a street with heaps of food and places to shop and only 25 minutes to the airport. The only downside was the internet was so slow it took forever to load anything and you could not watch movies or YouTube etc.
Séjour de 8 nuits en mars 2024
Réponse de Baleka Team le 8 avr. 2024
Dear Ms Megan,Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. Regarding the internet, we have addressed it to the management to find the issue with the connection around the area. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

10/10 Excellent

Martyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in walking distance of restaurants and bars. Lovely quiet room overlooking the lagoon pool.
Séjour de 10 nuits en mars 2024
Réponse de Baleka Team le 1 avr. 2024
Dear Mr Martyn, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

6/10 Satisfaisant

Steve

Voyage en couple
Les points forts : Propreté et personnel et service
Given the rate, its value for money. A bathroom renovation is needed. Lack of hand rails in bath area is a problem if you fall. Stepping out of bath/shower onto floor is too big a step for an older person. Toilet paper is poor quality. Follow up at front desk to check our airport pickup was missed by the person who said he would check. My wife was overcharged/not properly informed of the price for a haircut. They refused to take any blame at all although my wife was probably not perfect in understanding the currency either
Séjour de 8 nuits en mars 2024
Réponse de Baleka Team le 1 avr. 2024
Dear Mr Steve, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Regarding your airport drop, it seems there is a miscommunication as according to our team, we have informed you with the additional charge, but it was then refused. However your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you again in the future. Thanks again for your inputs. Regards, Baleka Team

8/10 Bien

Trevor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean convenient to everything breakfast is very nice and staff are so polite..The only down side was the pool was warm and if you stay in a pool access room or a room near the fat buddha restaurant the noise is relentlessly from the pool bar and bands etc playing till 1am..
Séjour de 5 nuits en mars 2024
Réponse de Baleka Team le 28 mars 2024
Dear Mr. Trevor, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Regards, Baleka Team

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Baleka Team le 26 mars 2024
Dear Mr Andrew, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home…Regads, Baleka Team

8/10 Bien

jenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place close to good restaurants and shops not far to walk to the beach have stayed here a few times now
Séjour de 10 nuits en février 2024
Réponse de Baleka Team le 13 mars 2024
Dear Ms Jenny, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Regards, Baleka Team

10/10 Excellent

KIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Baleka Team le 4 mars 2024
Dear Mrs Kim, Greetings from Baleka Resort and SpaIt was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us and recommending our resort to your friends and family. We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Baleka Team le 4 mars 2024
Dear Mr Anthony, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Regards, Baleka Team

10/10 Excellent

Edna Mary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sadly the spa wasn’t very good this was the only bad thing I could say great location
Séjour de 6 nuits en février 2024
Réponse de Baleka Team le 28 févr. 2024
Dear Mrs Edna, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. Regarding the Spa, we have addressed it to the Spa Team and we are sorry if the spa standard service didn't meet your expectation. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home. Regards, Baleka Team

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Frokosten var forferdelig. Så spiste den bare en gang selv om jeg hadde frokost inkludert
Séjour de 7 nuits en février 2024
Réponse de Baleka Team le 23 févr. 2024
Dear Guest,Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Please accept our apologies for any inconveniences you encountered during this visit especially regarding the breakfast due to the renovation that was still on going. We believe we after the renovation we will be able to serve with a better service in the future. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you again in the future. Thanks again for your inputs. Regards, Baleka Team

6/10 Satisfaisant

Jocelyn

Séjour de 4 nuits en février 2024
Réponse de Baleka Team le 22 févr. 2024
Dear Ms Jocelyn, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you again in the future. Thanks again for your inputs. Regards, Baleka Team

8/10 Bien

Linda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Had a great stay Restaraunt getting refurbished Pool service very slow had to yell out to get drinks and food so I think they should be walking around more to serve customers needs otherwise great place. Clean comfortable lovely people
Séjour de 8 nuits en février 2024
Réponse de Baleka Team le 20 févr. 2024
Dear Ms Linda, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your review. It is true that We have on going renovation at the restaurant (should be ready by the end of February) and we are sorry for the inconvenience during your stay. However, we believe as soon as the renovation is done, we will be able to offer a better quality and service in the future. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. We do hope to be able to serve you again in the future and once again with a better quality & better service.Regards, Baleka Team

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great location with access to restaurants both front and back entrances. very clean. great staff.
Séjour de 5 nuits en février 2024
Réponse de Baleka Team le 15 févr. 2024
Dear Mr Peter, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

6/10 Satisfaisant

Amanda Louise

Séjour de 5 nuits en février 2024
Réponse de Baleka Team le 15 févr. 2024
Dear Amanda, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you again in the future. Thanks again for your inputs. Regards, Baleka Team

8/10 Bien

Carolyn

Les points forts : Propreté et personnel et service
Stay was very nice pool area lovely but the fact had to have breakfast in room was abit poor also very limited menu no fruit pancakes or pastries which you expect when breakfasting in Bali
Séjour de 7 nuits en février 2024
Réponse de Baleka Team le 12 févr. 2024
Dear Ms Carolyn, Warmest greetings from Baleka Resort and Spa. It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Regarding the breakfast, it is true that we are temporarily providing the in-room breakfast due to the renovation undergoing in Fat Buddha. We do hope after the renovation is done, We would be able to serve better than before. And We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

10/10 Excellent

Jacqueline Emma, Halls Head

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and price were great. Staff were lovely and helpful.
Séjour de 8 nuits en janvier 2024
Réponse de Baleka Team le 12 févr. 2024
Dear Mrs Jacqueline, Warmest greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us. We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka team

8/10 Bien

Symone

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it.
Had a great time. I booked a pool access room which was nice but was close to the restaurant so noisy at night and in the morning. I am in my early 50s so asked to be moved to a different room. The Baleka were amazing and put me in a better room which I will definitely book again. I will choose the Lagoon Pool access.
Séjour de 7 nuits en janvier 2024
Réponse de Baleka Team le 12 févr. 2024
Dear Ms Symone, Warmest greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us. We can't wait to welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like baleka very much nice accommodation staff great grounds and pool very well kept Only down side unwelcomed snake came in to my room staff were there in instant and did good job removing it but most venomous snake Bali bit scary but when return to Bali love area around baleka thank you to Baleka and one other thing very affordable
Séjour de 9 nuits en janvier 2024
Réponse de Baleka Team le 12 févr. 2024
Dear Mrs Margaret, Warmest greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us. We can't wait to welcoming you back to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noisy in poolside room due to bands playing at the fat buddah every night
Séjour de 10 nuits en janvier 2024
Réponse de Baleka Team le 19 janv. 2024
Dear Mrs Lisa, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Please accept our apologies for any inconveniences you encountered during this visit. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you in the future and we would like to suggest you to book Lagoon Pool Area :). Thanks again for your inputs. Regards, Baleka resort and spa

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 16 nuits en décembre 2023
Réponse de Baleka Team le 11 janv. 2024
Dear Mr Jason, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

10/10 Excellent

peter john

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good except fo noisy aircon at times
Séjour de 14 nuits en décembre 2023
Réponse de Baleka Team le 2 janv. 2024
Dear Mr Peter, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. Regarding the Aircond, we have addressed it our team to make sure it won't happen again. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

6/10 Satisfaisant

elizabeth

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Nice hotel room staff lovely. The linen is a bit gross and old. The doors slam all the time and the pub at the back can get rowdy but value for money bang on. Pool crystal clear always.
Séjour de 8 nuits en décembre 2023
Réponse de Baleka Team le 28 déc. 2023
Dear Ms Elizabeth, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Please accept our apologies for any inconveniences you encountered during this visit. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you in the near future. Thanks again for your inputs. Regards, Baleka resort and spa

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 17 nuits en novembre 2023
Réponse de Baleka Team le 15 déc. 2023
Dear Mrs Margaret, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

10/10 Excellent

Linda Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 11 nuits en novembre 2023
Réponse de Baleka Team le 11 déc. 2023
Dear Ms Linda, Greetings from Baleka Resort and Spa It was our pleasure to have you stayed at Baleka Resort and Spa, Bali recently. We greatly appreciate you sharing your experiences of staying with us. Myself and my entire team here are delighted to learn that you had an enjoyable stay with us. We are glad that you were satisfied with most aspects of your stay here. Thank you for staying with us. We hope to have other opportunities of again welcoming you to Baleka Resort and Spa, Bali in the future. Sincerely yours, Baleka Team

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en novembre 2023
Réponse de Baleka Team le 11 déc. 2023
Dear Mr Stephen, Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Team

6/10 Satisfaisant

c.kneller

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Hotal is fine, Bali is a dirty place, Buddah Bar where you have a very basic breakfast is a very noisy place in the evening, almost kaotic. Many Australians love this place we dont and wont be returning anywhere near Bali. Its a very cheap place but as usual you get what you pay for.
Séjour de 7 nuits en novembre 2023
Réponse de Baleka Team le 14 nov. 2023
Dear Mr Christopher, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Please accept our apologies for any inconveniences you encountered during this visit. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you again in the future. Thanks again for your inputs. Regards, Baleka Team