Extérieur
Vérifier la disponibilité

Avis sur Turbine Hotel and Spa

5 out of 5
Turbine Hotel and Spa
TH 36 Sawtooth Lane, Thesen Islands, Knysna, Western Cape

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 116 avis sur 171." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 171." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 171." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 171." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 171." "

9,4/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Cécile, Rochefort sur mer France

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
L'originalité de l'établissement, la chambre 108 est bruyante car elle donne sur une cours avec des machines à ventilation
Séjour de 1 nuit en novembre 2019

10/10 Excellent

karine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Inoubliable par son originalité et son confort
Etablissement très original au style industriel, très chaleureux et confortable. Chambre très spacieuse avec une très belle vue sur la marina; Petit déjeuner varié. Idéal pour un séjour prolongé.
Séjour de 2 nuits en septembre 2019
Réponse de Reservations le 23 oct. 2019
Good day Thank you for your review and for staying with us. Kind Regards Reservations

8/10 Bien

EB, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top level contemporary design
We spent 3 nights on a lagoon in an unique building of top level design.

10/10 Excellent

Baybays, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel design
Cet hôtel est une ancienne centrale électrique transformée avec beaucoup de goût. La structure a été conservée et la décoration est d'inspiration industrielle. Très belle chambre avec une terrasse. Petit-déjeuner copieux mais service un peu long. Très bon séjour dans l'ensemble, je recommande cet hôtel.

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique hotel built around the turbine history. Lovely location , excellent staff
Séjour de 2 nuits en février 2024
Réponse de Candice le 4 mars 2024
Thank you for your feedback and for staying at the Turbine Hotel and Spa.Look forward to welcoming you back in the future.

10/10 Excellent

Brian

Séjour de 1 nuit en janvier 2024
Réponse de Candice le 14 févr. 2024
Thank youLook forward to welcoming you back soon.

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Knysna
Really gorgeous hotel - built around an old turbine .. loads of character. Perfect position on thesen island ! Fantastic coffee shop there called isle de pain and The Nest for dinner ! Amazing views and food.. loved this place !
Séjour de 1 nuit en janvier 2024
Réponse de Candice le 30 janv. 2024
Thank you

10/10 Excellent

Lorna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful.
This was our second stay at Turbine, one of our main reasons for the 5 / 6 hour drive from Cape Town. Just to stay here.
Séjour de 3 nuits en décembre 2023
Réponse de Candice le 30 janv. 2024
Thank you

10/10 Excellent

Cedric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabelhaftes 5* Hotel auf Thesen Island. Waren drei Nächte dort und haben es nicht bereut. Es gibt viel zu sehen und zu verköstigen in Knysna. Die besten Restaurants sind fußläufig auf der künstlichen Insel zu finden, sowie direkt hinter der Brücke, die aufs Festland führt. Empfehlen das Hotel definitiv weiter, besonders gut war Frühstück, das beste auf der Garden Route. Wir empfehlen nicht die Suite zu buchen, da diese in einem separaten Gebäude mit Restaurants gelegen sind und nicht im Haupthaus. Hier stören dann Lärm und die Abzugshaube. Besser das Haupthaus buchen, gerne auch mit Poolblick.
Séjour de 1 nuit en octobre 2023
Réponse de Candice le 7 nov. 2023
Good day,Thank you for you feedback on your stay with us.We look forward to welcoming you back to the Turbine Hotel and Spa in the future.Kind Regards

10/10 Excellent

Richard

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Spectacular and interesting property in a great marina area surrounded by restaurants and boutiques. We had a suite with a spectacular view of the lagoon. Highly recommended.
Séjour de 2 nuits en octobre 2023
Réponse de Candice le 25 oct. 2023
Thank you for staying at the Turbine Hotel and Spa, and we look forward to welcoming you back soon.

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely spot, friendly staff and superb breakfast
Séjour de 1 nuit en septembre 2023
Réponse de Candice le 17 oct. 2023
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon.

10/10 Excellent

Lesandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Candice le 21 août 2023
Good day,Thank you for taking the time to review us and for staying at the Turbine Hotel and spa.We look forward to welcoming you back in the future.

10/10 Excellent

Sumaya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were all good, but a special mention to the breakfast staff. They went above and beyond. Also the massage therapist Thembi and Stephanie.
Séjour de 1 nuit en juillet 2023
Réponse de Candice le 24 juil. 2023
Good day,Thank you for staying at the Turbine Hotel and Spa and for your wonderful review, hope to see you again soon.Kind RegardsCandiceFront Desk & Reservations Manager

10/10 Excellent

R

Séjour de 1 nuit en juillet 2023
Réponse de Candice le 24 juil. 2023
Thank you for staying with us at the Turbine Hotel and Spa and looking forward to welcoming you back in the future.Kind Regards

10/10 Excellent

Linda

Séjour de 2 nuits en juillet 2023
Réponse de Candice le 21 août 2023
Good day,Thank you for taking the time to review us and for staying at the Turbine Hotel and spa.We look forward to welcoming you back in the future.

10/10 Excellent

Romy, Dubai

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely boutique hotel and friendly staff. They could provide more bigger bottles of water as they were giving very small ones.
Séjour de 2 nuits en juin 2023
Réponse de Candice le 14 juil. 2023
Thank you Romy for your feedback and will definitly look into that.

10/10 Excellent

Hennie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Candice le 29 mai 2023
Thank you for your feedback Hennie and hope to see you back soon.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury reflections of the past!
This is a wonderful place to stay when in Knysna! Fantastic views, and a very "different" feel to the public spaces in the hotel, with remnants of the old power station equipment abound in the hotel, but is uniquely balanced by some wonderful works of art! Staff were very friendly and helpful, though sometimes breakfast service was a little slow - but always worth waiting for! Also used the hotel spa, which was a fantastic experience, with very friendly and capable staff.
Séjour de 3 nuits en avril 2023
Réponse de Candice le 17 mai 2023
Good dayThank you for your feedback, and glad you enjoyed your stay with us, and look forward to welcoming you back to the Turbine Hotel and Spa.Kind Regards

4/10 Médiocre

Meline

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Terrible customer relations
Booked a single night for our wedding anniversary - upon our return after dinner there was not hot water available in our room. We reported it to reception- followed their instructions. An hour later there was still no hot water - reception sent 2 x ladies up to our room to check the water as if we are lying. Reception offered that we could use another room’s bathroom - but weren’t able to move is to an entire new room. We then decided to check out and find alternative accommodation as this is unacceptable. As I was halfway out the door already there miraculously became a room available - unfortunately by that time the whole evening was spoilt and we left. Issues arise - it is the manner that they are dealt with that makes the difference.
Séjour de 1 nuit en mars 2023
Réponse de Candice le 6 avr. 2023
Dear Mr & Mrs Cronje,Thank you very much for your feedback, I'm sorry to have read and heard about your experience with us, and I will attend to it.Please let me know whenever you down this side again or planning to, as I would love to make it up to you.Kind RegardsCandiceFront Office & Reservations Manager

10/10 Excellent

Nigel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quality contemporary hotel with a warm welcome
Lovely contemporary hotel offering very spacious and comfortable rooms in a quiet setting. It has a very boutique feeling, with a warm and friendly welcome from all the staff. The breakfast was excellent, although the service a little on the slow side. The location on the island is excellent for relaxing, together with a bit of mooching around the shops and cafes around and just a short walk into the Quays area. There are several restaurants within a few steps of the hotel. A great place to stay. I stayed twice on this trip and will definitely stay again.
Séjour de 2 nuits en février 2023
Réponse de Candice le 29 mars 2023
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Zeelie Front Office & Reservations Manager

2/10 Horrible

Nigel

Séjour de 1 nuit en février 2023
Réponse de Candice le 7 mars 2023
Dear Nigel,I trust you are well,I would like to apologise for seeing that you were not happy with you stay at the Turbine Hotel and Spa.I would like to get intouch to find out more regarding your stay with us.Kind RegardsFront Office & Reservations Manager

10/10 Excellent

Lorna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic
Fantastic quirky place which we couldn’t recommend highly enough. Plenty to see and do on Thesen Island. Unfortunately the A/C wasn’t working but supplied with a fan and some wine to make up for that.
Séjour de 2 nuits en février 2023
Réponse de Candice le 7 mars 2023
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

10/10 Excellent

Trisha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On arrival we asked to change rooms as our room had no balcony. The staff and Manager could not have been more helpful or accommodating. Superb service great location, fabulous staff
Séjour de 7 nuits en janvier 2023
Réponse de Candice le 7 mars 2023
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heerlijk verblijf ehad. Hotel ligt op een toplocatie en is heel bijzonder.
Réponse de Candice le 7 mars 2023
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

10/10 Excellent

Susanne

Séjour de 1 nuit en janvier 2023
Réponse de Candice le 7 mars 2023
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

10/10 Excellent

Rainer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ein insgesamt sehr angenehmer Aufenthalt. Sehr gutes Frühstück. Kommen bestimmt wieder!
Réponse de Candice le 11 janv. 2023
Thank you for staying with us, and that you enjoyed it.Look forward to welcoming you back soonKind Regards

10/10 Excellent

john

Séjour de 2 nuits en octobre 2022
Réponse de Candice le 2 nov. 2022
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Zeelie Front Office & Reservations Manager

10/10 Excellent

Angeline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff and very good location!
Séjour de 1 nuit en septembre 2022
Réponse de Candice le 2 nov. 2022
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Zeelie Front Office & Reservations Manager

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous!!
We had a fabulous stay at the Turbine. Sadly it was only for one night but will definitely stay there again! Beautiful decor, beautiful views of the waterways, lovely and friendly staff. Food in the pub and at breakfast was delicious too
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Myren

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Abdulaziz

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property has an interesting unique design
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Christel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A smile goes a long way.
We checked in earlier. The reception staff were so accommodating and friendly. They kept our baggage for us the morning prior to check-in. The friendliness and professionalism of the staff are world-class. What a pleasure to see happy faces all the time.
Séjour de 2 nuits en avril 2022

8/10 Bien

jj

Séjour de 4 nuits en mars 2022

8/10 Bien

UNO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021

8/10 Bien

Gurveen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique character, very pretty All rooms face the pool and the dining hall is at the pool... not much privacy for swimming
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Special experience
This is a wonderful boutique hotel, that has done an amazing job preserving so much of the original power station equipment throughout the hotel. The history of the power station & Thesen Island make for a memorable stay. The staff are all incredibly friendly & helpful.
Séjour de 4 nuits en septembre 2021
Réponse de Candice le 14 sept. 2021
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

10/10 Excellent

Logan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, great food and great location
Séjour de 1 nuit en août 2021
Réponse de Candice le 14 sept. 2021
Good day Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The perfect venue for a weekend away
An amazing weekend away experience characterised by excellent customer service and awesome breakfasts. The furnishings and fittings, including the artefacts, are amazing, and indicative of the detailed interior design!
Séjour de 2 nuits en juin 2021

10/10 Excellent

Camihlle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel on the lagoon
The hotel was so great. Very clean, beautiful and fun decorated. Staff was friendly and really helpful. The restaurant island café served one of the best breakfast we ever had at a hotel. We enjoyed our two nights and hope to be able to come back.
Séjour de 2 nuits en mai 2021

10/10 Excellent

Tyler

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay in Knysna
Great stay overall, and great value for the price. Location was excellent. The room was nice. Breakfast was very good. The staff was incredibly friendly.
Séjour de 1 nuit en mai 2021

10/10 Excellent

Christelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Had a lovely stay, and would like to stay there again. Beautiful view and very conveniently situated. Everything was perfectly clean and excellent breakfast. Friendly and professional staff throughout the hotel. Plenty and safe on site parking. People with mobility issues just need to check that they are on ground floor as there are stairs to negotiate. Lovely in-room amenities, appreciated the espresso maker and quality toiletries
Séjour de 1 nuit en avril 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very noisy pool area close to rooms, badly laid out dining area that breakfast table blocked entrance to hotel rooms.
Séjour de 2 nuits en mars 2021

10/10 Excellent

Phillipus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing value for money
Amazing value for money. Had a wonderful stay. Great food as well ! Special thanks to the breakfast Ladies and the Gastro Pub waiter.
Séjour de 3 nuits en décembre 2020
Réponse de Candice le 21 déc. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gem of Knysna
Very friendly staff,with very modernized rooms. Great service, exceptional food and over all great a stay. Would surly recommend!
Séjour de 3 nuits en décembre 2020
Réponse de Candice le 10 déc. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

8/10 Bien

Saul

Séjour de 1 nuit en novembre 2020
Réponse de Candice le 21 déc. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

10/10 Excellent

Tommie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT STAY !!
Awesome and clean room and bathroom with nice bedding and linen. Towels can be better. Breakfast not what we expected for such a nice hotel.
Séjour de 1 nuit en octobre 2020
Réponse de Candice le 20 nov. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

8/10 Bien

Jurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
what a place for a stay
A great stay with the best breakfast we ever had at a Hotel. service was great. only negative was the quality of the TV and the food at dinner. steak was killed and I were wrong in not sending it back. will see the Turbine again.
Séjour de 2 nuits en octobre 2020
Réponse de Candice le 20 nov. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Front Office & Reservations Manager

8/10 Bien

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2020
Réponse de Candice le 20 nov. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager

10/10 Excellent

Nasheer

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heritage weekend break with friends.
Séjour de 3 nuits en septembre 2020
Réponse de Candice le 20 nov. 2020
Good day, Thank you for staying with the Turbine Hotel and Spa and we look forward to welcoming you back soon. Kind Regards Candice Front Office & Reservations Manager