Déjeuner et dîner servis sur place

Avis sur Alexis Park All Suite Resort

3 out of 5
Alexis Park All Suite Resort
375 E. Harmon Ave, Las Vegas, NV

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 374 avis sur 840." "
Note des voyageurs de 8 (Bien), d’après 182 avis sur 840." "
Note des voyageurs de 6 (Satisfaisant), d’après 120 avis sur 840." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 840." "
Note des voyageurs de 2 (Horrible), d’après 84 avis sur 840." "

8,0/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tres bien pour le prix
Séjour de 1 nuit en avril 2024
Réponse de Sandra Bolanos le 16 avr. 2024
Merci d'avoir pris le temps d'écrire un avis, nous apprécions votre commentaire

6/10 Satisfaisant

rigo

En perte de vitesse cet hôtel se dégrade d’année en année mauvais entretien et service très moyen…..
Séjour de 3 nuits en octobre 2023
Réponse de Rich le 19 nov. 2023
Thankyou for your review. We are sorry you had issues with how the hotel is maintained and the service you received. We will work hard to improve both the maintenance of the hotel and the service you will receive on your return. Thanks for the feedback.

8/10 Bien

Francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Appartement spacieux et bien équipé
L’appartement avait tout ce dont on avait besoin, bien équipé et bonne literie, petit-déjeuner déjeuner trop dispendieux et son des avions trop élevés qui passent souvent, à part ça c’est bien
Séjour de 1 nuit en octobre 2023
Réponse de Wil C le 26 oct. 2023
Merci de nous avoir laissé un avis ! S'il vous plaît, restez avec nous si vous revenez à Vegas !

10/10 Excellent

Teiva, PAPEETE

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
this is a good hotel for family
Séjour de 1 nuit en mai 2023
Réponse de Rich le 28 mai 2023
Thank you for your review. We appreciate knowing how we are doing. Thanks

10/10 Excellent

Nilsa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a last minute booking since we extended our stay in Vegas and I wished I booked this instead of the strat hotel. Full amenities that worked, kitchen, restaurant, pools and the resort fee was reasonable. Also walking distance from the strip very convenient location. You can hear the planes passing by but I did not mind it. I would recommend this place and book again when I’m in vegas
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Quaronz

Les points forts : Personnel et service
Smells like cigarettes
Séjour de 1 nuit en mai 2024
Réponse de Chad le 23 mai 2024
Our apologies. If you would like to contact the front desk we can address this issue immediately.Thank You.

10/10 Excellent

vito

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convienace & price
Séjour de 2 nuits en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 Excellent

Nilsa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a last minute booking since we extended our stay in Vegas. We were staying at the Strat and stayed after. I would have preferred to stayed here my entire trip if I knew about it. You get food delivered if you want to from the properties dining options which is wonderful. Resort fee is only 35 which is awesome compared to the start. Ac works,place has a full kitchen if you book that wit your stay which is worth it saves you on eating out. You have three pools you can use and it’s close to the strip to walk around and site see and the facility has entertainment as well. Honestly if your in Vegas next stay should be here I guarantee you will be happy at the price and all of the amenities they provide
Séjour de 1 nuit en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our amenities and services to your liking. It’s great to know that our food delivery options, full kitchen, and three pools contributed to a pleasant stay. We’re also thrilled to hear that our location and entertainment options added to your Las Vegas experience.We truly appreciate your kind words about our resort fee and value for money. Your recommendation means a lot to us, and we’re glad to have made such a positive impression. Should your travels bring you back to Vegas, we would love to welcome you for your entire trip. Thank you again for your wonderful review!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great!
Séjour de 2 nuits en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

6/10 Satisfaisant

Anna

Les points forts : Personnel et service et équipements
Our room want ready for two extra hours, and when we finally got it there were stains on the bed, no towels, unvacuumed Carpet and a dirty balled up blanket on the kitchen counter when we walked in. Also house keeping barged in at 9am when checkout isn’t until 11am. The room took so long to be ready yet it wasn’t so that was weird. The staff is really nice regardless and the bar tender Cristian was really cool and friendly.
Séjour de 1 nuit en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. It is disappointing to hear about the condition of your room and the early disturbance from housekeeping. This is not the standard of service we strive to provide.We are, however, pleased to know that our staff, particularly Cristian, made a positive impression with their friendliness and service. Your kind words about our team mean a lot to us.Please rest assured that we will address these issues with our housekeeping and front desk teams to ensure such situations do not occur in the future. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only thing is the power outlets in the bathroom are horrible, spacious room comfortable easy pool access and even easier parking. Highly recommend hotel
Séjour de 3 nuits en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for your review and for highly recommending our hotel! We're thrilled to hear that you enjoyed the spacious room, comfortable accommodations, easy pool access, and convenient parking.We apologize for the inconvenience you experienced with the power outlets in the bathroom. We appreciate your feedback and will look into this issue to make necessary improvements.We look forward to welcoming you back for another enjoyable stay!

6/10 Satisfaisant

Emiliano

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Chad le 23 mai 2024
Thank you for taking the time to share your feedback regarding your recent stay at Alexis Park All Suites Resort. We appreciate hearing from you and value your input as it helps us to continuously improve our services and facilities.While we're glad to see that you found aspects of your stay enjoyable, we also acknowledge that there were areas where we fell short of meeting your expectations. Your comments regarding your experience are invaluable to us, and we will certainly take them into consideration as we strive to enhance the guest experience for all future visitors.We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your time with us. Please know that your satisfaction is our top priority, and we are committed to addressing any issues raised to ensure that they are not repeated in the future.We hope that you will consider giving us another opportunity to exceed your expectations on your next visit to Las Vegas. If there is anything specific you would like to discuss or if you have any further feedback to share, please do not hesitate to reach out to us directly.Thank you once again for choosing Alexis Park All Suites Resort, and we look forward to the possibility of welcoming you back in the future.Warm regards,The Team at Alexis Park

4/10 Médiocre

Danielle

Les points faibles : Propreté et personnel et service
Check in starts at 4 but room wasn’t ready until I could check in at 6. Bed had stains on it and shower had lots of paint chipping. Rooms are updated and have a kitchen, stove and fridge
Séjour de 1 nuit en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Thank you for taking the time to give us your feedback. This allows us to improve our service and closely monitor any areas we need improvement.

4/10 Médiocre

yuxian

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Sandra Bolanos le 22 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 Excellent

Marcial

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buen lugar.
Séjour de 5 nuits en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Gracias por su estancia.

10/10 Excellent

Jacqueline

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy parking it’s not
Séjour de 1 nuit en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Thank you for your feedback !

10/10 Excellent

Deborah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and staff
Séjour de 1 nuit en mai 2024
Réponse de Jasmin De Leon le 19 mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our property clean and our staff helpful. We look forward to welcoming you back for another great stay in the future.

6/10 Satisfaisant

Leonora

Voyage en famille
Les points forts : Propreté
Property was clean take your own shampoo and conditioner and body wash we had none in our room. Had to go out and request some . Not a wheelchair friendly place no ramps, no elevators .
Réponse de Jasmin De Leon le 19 mai 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the lack of toiletries in your room and for any difficulty you had obtaining them. If there are any other concerns or suggestions you have, please do not hesitate to reach out to us directly. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 Médiocre

peng

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not clean -- the sheets on the beds have unknown dirty and hair. The bathroom waste basket was not cleaned. The room space is large
Séjour de 1 nuit en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Thank you for taking the time to give us your feedback. This allows us to improve our service and closely monitor any areas we need improvement.

10/10 Excellent

PAULINA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No nos dieron agua Todo impecable
Séjour de 1 nuit en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Gracias por su estancia !

10/10 Excellent

MARQUITA M

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay as if I had my own studio apt.
Séjour de 2 nuits en mai 2024
Réponse de Yeraldi Rojas le 21 mai 2024
Thank you for your feedback, we hope to welcome you back soon.

6/10 Satisfaisant

Michelle

Voyage en groupe
Les points forts : Personnel et service
Maintenance can improve
Séjour de 2 nuits en mai 2024
Réponse de Jasmin De Leon le 17 mai 2024
Thank you for your feedback regarding our maintenance. Thank you for staying with us, and we hope to have the opportunity to welcome you back for a better experience in the future.

8/10 Bien

RACHEL

Les points forts : Propreté, personnel et service, équipements
A very clean and pleasant hotel. The takeoff and landing are very laud in the rooms.
Séjour de 1 nuit en mai 2024
Réponse de Jasmin De Leon le 19 mai 2024
Thank you for your feedback and for your kind words about the cleanliness and pleasant atmosphere of our hotel. We apologize for the noise disturbance from the nearby airport. We appreciate you choosing to stay with us and hope to welcome you back in the future for an even better experience!

8/10 Bien

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place but to noisy from the airport
Séjour de 2 nuits en mai 2024
Réponse de Sandra Bolanos le 14 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 Excellent

ISIAH

Voyage en couple
Les points forts : Propreté et personnel et service
It was a nice spacious room off the strip, the only downside was the airport. You can hear the planes take off and the rooms and the decor of the resort was dated but overall it was nice.
Séjour de 3 nuits en mai 2024
Réponse de Jasmin De Leon le 13 mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and overall had a nice experience at our resort. We understand that noise from the nearby airport and we apologize for any inconvenience this may have caused. If there's anything else we can do to enhance your stay during future visits, please let us know. We appreciate your input and hope to have the opportunity to welcome you back again soon!

2/10 Horrible

Lupita

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The personal too rude 😏
Séjour de 2 nuits en mai 2024
Réponse de Jasmin De Leon le 13 mai 2024
We sincerely apologize if your experience with our staff fell short of your expectations. Your feedback is invaluable to us, and we'll address this issue with our team to ensure it doesn't happen again.Warm regards.

10/10 Excellent

Duvie ann, whittier

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We like the hotel because its not noisy,doesn't smell smoke
Séjour de 1 nuit en mai 2024
Réponse de Jasmin De Leon le 13 mai 2024
Thank you for your feedback! We're delighted to hear that you appreciated the peaceful atmosphere. We strive to ensure all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back soon!

6/10 Satisfaisant

Jacqueline

I did not like the fact that the rooms are not cleaned every day I had to ask for my room to be cleaned on day two, because apparently they cleaned the room every three days and staying with two other people in one room, every three days is way too long.
Séjour de 2 nuits en mai 2024
Réponse de Jasmin De Leon le 13 mai 2024
Thank you for sharing your concerns with us. We apologize for any inconvenience caused by our housekeeping schedule. We appreciate your understanding and hope to have the opportunity to improve your experience during any future stays with us.

8/10 Bien

Bonifacio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mai 2024
Réponse de Yeraldi Rojas le 10 mai 2024
Thank you for staying with us, we hope to welcome you back soon.

8/10 Bien

Tuan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet
Séjour de 2 nuits en mai 2024
Réponse de Wil C le 10 mai 2024
Thank you for the positive review!

8/10 Bien

Derrick

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was pet friendly that was really nice
Séjour de 3 nuits en mai 2024
Réponse de Jasmin De Leon le 7 mai 2024
We're delighted to hear that you appreciated our pet-friendly policy! We hope you and your pet had a wonderful time, and we look forward to seeing you both again soon!

10/10 Excellent

G

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I’ve been coming here for years and it’s always been a pleasure being there. The remodeling is beautiful and near the strip. It’s down the street the strip and eateries!
Séjour de 1 nuit en mai 2024
Réponse de Jasmin De Leon le 7 mai 2024
Thank you so much for your kind words. We're thrilled to hear that you've enjoyed your visits over the years and we look forward to welcoming you back again soon!

8/10 Bien

Carlens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to everything and the staff were pleasant.
Séjour de 4 nuits en mai 2024
Réponse de Jasmin De Leon le 13 mai 2024
We're thrilled to hear that you found our location convenient and enjoyed interacting with our friendly staff! We hope to have the pleasure of hosting you again in the future!

2/10 Horrible

Khoa

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is old and bad smell carpet, not enough room supplies. Too much walking and unsafe area.
Séjour de 1 nuit en mai 2024
Réponse de Sandra Bolanos le 6 mai 2024
I'm sorry to hear about your experience. Your feedback is valuable to us as we continuously strive to improve. We apologize for any inconvenience caused by the condition of the room and the area's safety concerns. We'll address these issues promptly to ensure a more comfortable and secure stay for our guests in the future. Thank you for bringing this to our attention.

4/10 Médiocre

Lorissa

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looks older then in the pictures. Also the restroom was terrible looked old and dirty paint was all over the tub had a moldy shower curtain. I wouldn’t recommend staying there
Séjour de 2 nuits en mai 2024
Réponse de Sandra Bolanos le 6 mai 2024
We appreciate you taking the time to share your experience with us. We're sorry to hear that the room did not meet your expectations and fell short of the images provided. It's disappointing to hear about the cleanliness issues you encountered in the restroom. Please know that we take your feedback seriously and will work diligently to address these concerns and ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

10/10 Excellent

Pam

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Parking is terrible no room to turn around
Séjour de 1 nuit en mai 2024
Réponse de Sandra Bolanos le 6 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback.

10/10 Excellent

Angie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only things it bad is the in fron of my room was a man all drunk and he was smoking all the time and walking in the hallway
Séjour de 2 nuits en mai 2024
Réponse de Sandra Bolanos le 6 mai 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the disturbance in front of your room. Guest comfort and safety are our top priorities, and we take incidents like this seriously. We will address this matter promptly to ensure a more peaceful and enjoyable stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience.

10/10 Excellent

Stephania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and clean
Séjour de 2 nuits en avril 2024

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The convenient everything is very close to me
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Terry

Les points forts : Propreté, personnel et service, équipements
Constant smell of Marijuana some things in room old but overall it served its purpose not a bad place to stay
Séjour de 4 nuits en avril 2024

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will stay again!
Séjour de 2 nuits en avril 2024
Réponse de Jasmin De Leon le 3 mai 2024
Thank you for your feedback Christina! We hope to welcome you back soon!

4/10 Médiocre

Jessica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

prashant

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice view and pool
Séjour de 1 nuit en avril 2024
Réponse de Sandra Bolanos le 2 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback

8/10 Bien

Brian

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
It was ok
Séjour de 1 nuit en avril 2024
Réponse de Jasmin De Leon le 30 avr. 2024
Thank you for your feedback! We hope to welcome you back soon!

8/10 Bien

Marybel

Voyage en groupe, Voyage en couple
We were only there for sleeping so it was fine. Mattresses were noisy but other than that, it was fine. Don’t expect anything luxurious.
Séjour de 2 nuits en avril 2024
Réponse de Jasmin De Leon le 30 avr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, your stay met your needs. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another stay in the future.

10/10 Excellent

Sonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay!
Séjour de 4 nuits en avril 2024
Réponse de Sandra Bolanos le 29 avr. 2024
Thank you for taking the time to write a review, we appreciate your feedback.

4/10 Médiocre

Marisol

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
This place looks nothing like the pictures. The rooms smelled more motel like.
Séjour de 1 nuit en avril 2024
Réponse de Sandra Bolanos le 29 avr. 2024
We're sorry to hear that your experience didn't meet your expectations based on the photos. We strive to accurately represent our accommodations, and it's disappointing to hear that you found discrepancies. Your feedback regarding the smell is concerning, and we'll be sure to address this issue promptly to ensure a more pleasant environment for our guests. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in the future.

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a good location!! Not far from the strip at all. A CVS so nearby just in case you need to pick up anything real quick. Convenient to be right next to the MGM which has one end of the monorail so we can take it thru out the whole strip!
Séjour de 2 nuits en avril 2024
Réponse de Sandra Bolanos le 29 avr. 2024
We're thrilled to hear that you enjoyed our convenient location and proximity to the strip! It's fantastic to know that you found the nearby amenities, like the CVS, to be handy during your stay. Being close to the MGM and the monorail certainly adds to the ease of exploring the area. Thank you for taking the time to share your positive experience, and we hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Kornelia

Séjour de 3 nuits en avril 2024
Réponse de Jasmin De Leon le 19 mai 2024
Thank you for your feedback! We hope to welcome you back into the near future.