Avis
8,2
Très bien
9,2/10
Propreté
9,0/10
Personnel et service
7,4/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
2,0/10
Écoresponsabilité
Avis
13 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
8/10 Bien
hervé
9 déc. 2019
Les points forts : Propreté et personnel et service
hervé
Séjour de 2 nuits en décembre 2019
Réponse de Daniel le 9 déc. 2019
Thanks for your comments
We will be improving everything right away
Thanks again for your time
General manager Daniel getahun
8/10 Bien
Michael
19 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 2 nuits en novembre 2019
Réponse de Daniel le 19 nov. 2019
Thanks for your comments we will be doing well to improve everything to keep up all the best
Thanks for your interesting comments
General manager Daniel getahun
4/10 Médiocre
Richard
15 oct. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Richard
Séjour de 4 nuits en septembre 2019
Réponse de Daniel Getahun le 15 oct. 2019
Hello Richard
Thanks for your comments and suggestions we apologize for things that has happened we will take your comments as a big lesson and we will make sure next time that will not happen and it happen mostly in lalibela not because of the lodge or staff members because of the new road under construction they cut the line most of the time but our lodge is always actively follow up and always ready to fill full our customers interests
And now we are working on it
We will make sure this will not happen again
Thanks for your comments again
2/10 Horrible
zatiti, Montgomery Village
12 janv. 2024
zatiti
Séjour de 7 nuits en janvier 2024
10/10 Excellent
Tracie
5 juin 2023
Les points forts : Personnel et service
Tracie
Séjour de 1 nuit en juin 2023
Réponse de General manager abebe le 7 juin 2023
Thank you Tracie For giving your precious time to leave your comment about our service we are grateful we can’t wait to serve you again on your next trip General manager Abebe Getahun
2/10 Horrible
ARVIN
16 avr. 2022
ARVIN
Séjour de 1 nuit en avril 2022
10/10 Excellent
Scott
29 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Scott
Séjour de 2 nuits en mars 2020
Réponse de Daniel getahun le 1 avr. 2020
Hello value customer thanks
For staying with us and For your encouraging comments
Best regards general manager Daniel getahun
10/10 Excellent
James
29 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet convenience in Lalibela
James
Séjour de 1 nuit en mars 2020
Réponse de Daniel getahun le 1 avr. 2020
Hello value customer thanks for staying with us it was our pleasure having you as our guest
Best regards general manager Daniel getahun
8/10 Bien
Voyageur vérifié
Voyage en couple
27 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Daniel getahun le 1 avr. 2020
Hello value customer thanks for staying with us it was our pleasure having you as our guest
Best regards general manager Daniel getahun
8/10 Bien
Voyageur vérifié
Voyage en groupe
3 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Daniel le 3 mars 2020
Thanks
Very much
8/10 Bien
Natalie
Voyage en groupe
2 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Basic comfort with a view
Natalie
Séjour de 1 nuit en février 2020
Réponse de Daniel le 3 mars 2020
Thanks very much for for your comments
Best regards general manager Daniel getahun
8/10 Bien
Eric
23 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable, Clean, Great Guide
Eric
Séjour de 1 nuit en février 2020
Réponse de Daniel le 23 févr. 2020
Hello Eric thanks for staying with
And thanks again for your comments about our customer service
Best regards general manager Daniel getahun
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
15 févr. 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en février 2020
Réponse de Daniel le 15 févr. 2020
Thanks for staying with us
And for very interesting and encouraging comments
Thanks again
General manager Daniel getahun
8/10 Bien
Dennis
7 févr. 2020
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dennis
Séjour de 1 nuit en janvier 2020
Réponse de Daniel le 8 févr. 2020
Thanks for your comments
We will do all our best to improve 10 out of 10 thanks for staying with us
Best regards general manager Daniel getahun
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
3 févr. 2020
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Daniel le 5 févr. 2020
We are very sorry for your comments
Because our lodge is just near to the church if you have other comments we will improve
Because of this reason 4 out of 10 is unreasonable it should be logical you should have comments us what needs to be improved things that aren’t working just because of location you shouldn’t be insulating whole stuff members and exposing the lodge
How ever we accept your comments and if we have to change the location on goggle we will
Thanks for staying with us
Best regards general manager Daniel getahun
6/10 Satisfaisant
Roger
Voyage en couple
30 janv. 2020
Les points forts : Propreté et personnel et service
Roger
Séjour de 2 nuits en janvier 2020
Réponse de Daniel le 1 févr. 2020
Hello roger
We are very sorry for what happened
We accept your comments and we have worked based on your comments and fixed hope to serve you again with our free service and will give you a room with a window
Best regards general manager Daniel getahun
8/10 Bien
Voyageur vérifié
30 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de Daniel le 1 févr. 2020
Thanks for your encouraging comments we are glad you are happy with your stays with us
Best regards general manager Daniel getahun
10/10 Excellent
Voyageur vérifié
28 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de Daniel le 1 févr. 2020
Hello value customer thanks for staying at our lodge
We are very happy with your encouraging comments and we will be working very hard to make all our customers happy
Best regards general manager Daniel getahun
8/10 Bien
Stephen
12 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en janvier 2020
Réponse de Daniel le 12 janv. 2020
Hello value customer thanks very much for your very helpful comments we Will definitely improve this right away
And thanks for your comments
Best regards general manager Daniel getahun
8/10 Bien
Voyageur vérifié
5 janv. 2020
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
Réponse de Daniel getahun le 23 janv. 2020
Thanks for staying with us and your comments are very important for our improvements
Hope to serve you again with the best service on your next trip to lalibela
Best regards general manager Daniel getahun
10/10 Excellent
Max
4 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Max
Séjour de 1 nuit en janvier 2020
8/10 Bien
Janice
4 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay and tour of 11 churches
Janice
Séjour de 2 nuits en décembre 2019
Réponse de Daniel le 7 janv. 2020
Thanks for your comments
8/10 Bien
A&M, New York
Voyage en couple
30 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A&M
Séjour de 3 nuits en décembre 2019
Réponse de Daniel le 30 déc. 2019
Thanks for staying with us
And for your encouraging comments
Best regards general manager Daniel getahun 0923665171
10/10 Excellent
Wataru
Voyage en famille
29 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wataru
Séjour de 2 nuits en décembre 2019
Réponse de Daniel getahun le 23 janv. 2020
Thanks for staying with us and for your encouraging comments
Best regards general manager
10/10 Excellent
Mira
26 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Mira
Séjour de 2 nuits en décembre 2019
Réponse de Daniel le 26 déc. 2019
Hello mira
Thanks again for staying with us
We are very glad having your comments We will definitely be working more to make sure our customer is happy with their staying with us
Best regards general manager Daniel getahun 0923665171
10/10 Excellent
Johnnie, Richmond, Virginia
24 déc. 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Johnnie
Séjour de 2 nuits en décembre 2019
Réponse de Danil le 24 déc. 2019
Hello valued customer
Thanks for your stay and for your cements hope to serve you again
Best regards general manager Daniel getahun 0923665171
4/10 Médiocre
Andres
16 déc. 2019
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Fuí engañado
Andres
Séjour de 3 nuits en décembre 2019
Réponse de Daniel le 16 déc. 2019
Hello value customer thanks
For your comments
We will be improving your comments but according to water issues we were the only hotel in Lalibela who had water there was not water in the hole town for five days but we had water by then
How ever we will accept your comments as a lesson
Thanks for staying with us
10/10 Excellent
joi
27 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a gem in lalibela
joi
Séjour de 1 nuit en novembre 2019
Réponse de Daniel le 27 nov. 2019
Hello value customer thanks for staying with us and for your encouraging comments
General manager Daniel getahun
10/10 Excellent
Voyageur vérifié
24 nov. 2019
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Daniel le 25 nov. 2019
Dear value gusts thanks for staying with us
Thanks again for your precious time to comment our services
We will be working well to satisfy our customer
Best regards general manager Daniel getahun
4/10 Médiocre
Angela
16 nov. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dishonest charging
Angela
Séjour de 1 nuit en novembre 2019
Réponse de Daniel le 16 nov. 2019
Hello respected customer
Thanks again for your comments again and we found your comments on trip advisor and we already knew and take some action on our reception and the driver so we appreciate your comments and apologies for what happens
If you come back again we will provide you a free room with the windows
Best regards general manager Daniel getahun
8/10 Bien
Voyageur vérifié
21 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de Daniel getahun le 21 sept. 2019
First Thanks for choosing our lodge
We are so glad to serve you
Thanks for your comments it helps to all our staff members and for our sustainable work
Our job is to make sure all our customers are happy with their stay in our lodge and secured enough
Hope to serve you again on your next trip
General manager Daniel getahun
+251963575700
10/10 Excellent
Hayato, Kawasaki, Japan
9 sept. 2019
Les points forts : Propreté et personnel et service
Hayato
Séjour de 1 nuit en septembre 2019
Réponse de Daniel le 11 sept. 2019
Hello respected customer
Thanks so much for your comment
Your comment have more value for guests and staff members
And that will encourage us to be able to satisfy our customers and to do so much more
Thanks for giving your time to comment as
Hope to well coming you again with more improvement
General manager Daniel getahun
10/10 Excellent
David
17 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing gem of a hotel!
David
Séjour de 1 nuit en août 2019
Réponse de Daniel le 18 août 2019
Thanks you very much for your comments
Your comments are more important things for the lodge and staff members I thank you again on behalf of all the staff members hope to serve you again
General manager Daniel getahun
8/10 Bien
James
14 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value
James
Séjour de 3 nuits en août 2019
Réponse de Daniel le 18 août 2019
Thanks for choosing
Our lodge to stay
And we are so happy to serve you
Again in your next trip
Thanks again
General manager Daniel getahun
10/10 Excellent
Woulita
9 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Woulita
Séjour de 4 nuits en juillet 2019
Réponse de Daniel getahun le 12 août 2019
Thanks wolita
For your encouraging comments and suggestions
your comments are very important for all our lodge staff members to improve our quality service
As fikir and ray lodge am is to serve our clients with the best care that makes us different from others
Thanks again wolita we are so happy to welcome you again
General manager Daniel getahun
+251923665171
10/10 Excellent
Nelly, Maryland
3 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nelly
Séjour de 1 nuit en août 2019
Réponse de Daniel getahun le 3 août 2019
Dear respected customer
We are so happy to know your opinion about your stay at our lodge your comments will definitely keep us know what to improve and to go along with
We all are eager to well come you again
Thanks again for your positive comments
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
17 juil. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de General manager Daniel le 17 juil. 2019
Dear guestse thanks for your comments
Yes it was true there wasn't water for three days in the hotel town because they got the main line cut off
We have taken this as a big lesson and we will make sure that won't happen again thanks for your comments
8/10 Bien
Voyageur vérifié
11 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de General manager Daniel getahun le 11 juil. 2019
Dear respected customer thanks for your comments we will be improving the misunderstanding between the staff
and guides we will be working on it
8/10 Bien
Voyageur vérifié
29 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
8/10 Bien
Voyageur vérifié
Voyage en groupe
31 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mars 2019
10/10 Excellent
Matt
10 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Matt
Séjour de 2 nuits en mars 2019
10/10 Excellent
Elizabeth
24 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place to spend time
Elizabeth
Séjour de 1 nuit en février 2019
Réponse de Dani le 1 mars 2019
Dear Elizabeth
Thanks Very Much for taking your precious time to share your prestige opinion on Fikir and Ray lodge Here.
We are glad to Hear that you have enjoyed your stay In Our Newly built Lodge.
We Take Pride In accommodating and Giving an outstanding service every customer.
and we are happy That our Lodge Met Your Expectation and thanks for mentioning about the Cleanliness of our Rooms, Great location and Our Kind Staffs who always Strive hard To guarantee 1005 Guest satisfaction.
your excellent review will motivate and encourage us to upgrade our level of excellency to Exceed Our customers expectation.
Thanks once again for your Genuine Comments and we look Forward to welcome you again if you ever Comeback to lalibela.
Kind Regards.
Daniel Getahun G/Manager
contact us directly
info@fikirandraylodge.com
+251963575700 also On What'sup and Viber
The right choice @ the right Place!
10/10 Excellent
Valerie
9 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valerie
Séjour de 1 nuit en janvier 2019
Réponse de Dani le 10 févr. 2019
Dear Valued Guest,
Thanks for sharing your experience of our hotel on Expedia.com.
we are glad to hear that you have enjoyed your entire stay in our newly built lodge.
we take pride in accommodating and giving an outstanding service every customer.
Thanks a lot for mentioning about the location peacefulness, the comfort of our bed, the cleanness of our rooms, the food and our kind who always strive hard to guarantee 100% guest satisfaction.
Nothing gives us more pleasure than knowing our customers satisfaction!
Your excellent review will encourage and motivate us to upgrade our Excellency to Exceed Our Customers Expectations.
Thanks once again for your Genuine comments and we look forward to welcoming you again if you ever comeback to lalibela.
Best Wishes.
Daniel Getahun G/M
info@fikirandraylodge.com
+251963575700 also on whatsup and viber.
the right choice at the right place!
10/10 Excellent
Joseph
16 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel in four months!
Joseph
Séjour de 1 nuit en janvier 2019
Réponse de Dani le 16 janv. 2019
Dear Valued Guest,
Thank you very much to take your precious time to share your prestige opinion on Fikir And Ray Lodge, in Lalibela.
We take pride in accommodating and giving an outstanding service every customer.
Our lodge is Brand new just two month old since opened as a result, everything is clean and in a good shape. And our price is very competitive from $35-$65.
We are pleased to hear that you have enjoyed your entire stay in our newly built lodge.
And we thanks a lot for being a witness about the standard of our room, bathroom, The best Wifi in Lalibela, our free coffee ceremony and our kind stuffs who always strive hard to guarantee 💯 guest satisfaction!
Your Excellent review will encourage and motivate us to upgrade our level Excellence exceed our customers expectation.
Thanks once again for your Genuine and encouragement works and we look forward to having you in your next trip.
Best Wishes!
Daniel Getahun, G/Manager
Contact us. info@fikirandraylodge.com
fikirandraylodge@gmail.com
+251963575700 also on Whatsup and viber
8/10 Bien
Per
17 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Per
Séjour de 2 nuits en décembre 2018
Réponse de Daniel le 20 déc. 2018
Dear Per
Thanks for your Review on Expedia.com
was pleasure serving you.
thanks a lot for your feedback as it will encourage help us to upgrade our level of Excellency to exceed our Customers Expectation.
we have noted what you mentioned about the Drop off and we will work on to improve it for the next time.
thanks once again for your positive Review
and please don't hesitate to contact us if you ever comeback to Lalibela.
Best Wishes.
Daniel
10/10 Excellent
Voyageur vérifié
11 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
beautiful place with super staff
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Daniel le 13 déc. 2018
Thanks for taking your precious time to share your prestige opinion on Fikir and Ray Lodge, Lalibela.
We take pride in accommodating and giving an outstanding service every customer.
And we are overjoyed to receive your compliments and appreciation.
I will share this review with Romeo and the entire staffs as well.
Nothing gives us more pleasure than knowing our customers satisfaction!
Our team always strives hard to guarantee 100% customer satisfaction!
your excellent review will encourage and motivate us to upgrade our level of Excellency to exceed our customers expectation.
Thanks once again for your Genuine comments and looking forward to welcome you again, if you ever comeback to Lalibela.
Best Wishes!
Daniel
10/10 Excellent
Voyageur vérifié
25 nov. 2018
Voyageur vérifié
Séjour de 2 nuits en novembre 2018
Réponse de Daniel le 26 nov. 2018
Dear Valued Guest
Thanks for taking your time to review us On Hotels.com.
we are happy to hear that you have enjoyed your stay in our newly built Lodge and it will motivate us to upgrade our level every time.
hope to welcome you again if you ever comeback to Lalibela.
Best Wishes
Daniel G/Manager