Avis
8,2
Très bien
8,0/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
10/10 Excellent
Ivette
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivette
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Hello, Ivette,How wonderful to hear that your recent stay at Cove Haven Resort was so amazing! We appreciate the time you took to write this five-star review and hope you will return if you find yourself in need of a home away from home in the beautiful Pocono Mountains again.Warm Regards,Cove Haven Management Team
10/10 Excellent
Noah
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noah
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Hi Noah,Thank you for your five-star review! We're so glad you had such an amazing time with us here at Cove Haven Resort, the perfect place for the ideal romantic getaway. We hope you'll join us again soon for another unforgettable trip.Warm Regards,Cove Haven Management Team
10/10 Excellent
Robert
Voyage en couple
24 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 25 mai 2024
Hello Robert,Thank you for choosing Cove Haven Resort for your recent getaway. It's wonderful to hear that you enjoyed yourself while basking in the natural beauty of our surroundings. We hope you'll stay with us again the next time you're in the Poconos!Warm Regards,Cove Haven Management Team
10/10 Excellent
Rosa
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosa
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 25 mai 2024
Hi Rosa,It was truly a pleasure to welcome you to Cove Haven Resort during your recent visit. We're thrilled to hear you had such an enjoyable experience, and we appreciate you sharing your positive rating. Thank you for your review, and we hope to have the opportunity to welcome you back soon.Warm Regards,Cove Haven Management Team
10/10 Excellent
Jordan
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordan
Séjour de 1 nuit en février 2024
Réponse de General Manager le 22 mai 2024
Hi Jordan,It was such a pleasure to welcome you to Cove Haven Resort! We are thrilled you thoroughly enjoyed your experience, and we appreciate your perfect rating. Thank you for your review, and we hope you return soon!Warm Regards,Cove Haven Management Team
10/10 Excellent
Susan
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en février 2024
10/10 Excellent
Jamila
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamila
Séjour de 3 nuits en février 2024
Réponse de General Manager le 22 mai 2024
Dear Jamila,Thank you for sharing your delightful experience with us! We are thrilled you enjoyed your visit and appreciated our delicious dining options and friendly team members. Congrats on winning the raffle, and we look forward to hosting you and your husband again in the future! Warm Regards,Cove Haven Management Team
8/10 Bien
Reinaldo
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reinaldo
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Hi Reinaldo,Thank you for your excellent feedback! We're glad that you were able to enjoy your stay here in the beautiful and scenic Pocono Mountains, and it's great that our team made you feel welcome. Your comments are appreciated, and we look forward to welcoming you back for another splendid stay in the future.Warm Regards,Cove Haven Management Team
8/10 Bien
Maud
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements
Maud
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Hello Maud,Thank you for being our guest. We hope you enjoyed your relaxing getaway in the scenic Pocono Mountains. We appreciate your feedback and will share your comments with our Resort Manager and our Executive Chef to ensure any opportunity for improvement is seized. Despite this, we're glad you enjoyed our delicious breakfast and had a great time overall. It was a pleasure having you here, and we hope to see you again.Warm Regards,Cove Haven Management Team
10/10 Excellent
Jeneida
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeneida
Séjour de 2 nuits en mai 2024
8/10 Bien
Rich
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Rich
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Hi Rich,Thank you for your review! We're delighted you had a terrific stay and that our staff was friendly and welcoming during your time with us. We're always striving to enhance the guest experience at Cove Haven Resort, and we will share your feedback with our Resort Manager for potential improvements. We hope you'll consider returning soon for another enjoyable stay!Warm Regards,Cove Haven Management Team
10/10 Excellent
Mara
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mara
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 19 mai 2024
Hi Mara,We always enjoy hearing from our guests, and we're glad you and your husband appreciate the romantic retreat at Cove Haven Resort. Please come see us again for your next getaway.Warm Regards,Cove Haven Management Team
10/10 Excellent
Mosha
16 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mosha
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Hello Mosha,Thank you for your perfect rating. We're happy to hear you had a great stay at Cove Haven Resort and cannot wait to welcome you back.Warm Regards,Cove Haven Management Team
10/10 Excellent
Alonzo
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alonzo
Séjour de 1 nuit en mai 2024
8/10 Bien
Slavica
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Slavica
Séjour de 2 nuits en mai 2024
10/10 Excellent
Christian
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 2 nuits en mai 2024
8/10 Bien
KERRY
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KERRY
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Kerry,Thank you for sharing your positive experience! We're delighted that you enjoyed our excellent cuisine and the hospitality of our team. We look forward to welcoming you back for an even more exceptional stay soon.Warm Regards,Cove Haven Management Team
10/10 Excellent
Mariellys
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mariellys
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Mariellys, Thanks a bunch for the stellar review! We're thrilled you had such an amazing time with us. Our team is all about spreading love and care, so hearing that you felt it means the world. We can't wait to welcome you back for another fabulous stay soon! Warm Regards,Cove Haven Management Team
8/10 Bien
Kenneth
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 13 mai 2024
Dear Kenneth,Thank you for sharing your thoughts on your recent getaway. It's wonderful that you had fun, and we appreciate your feedback regarding the need for updates. We're continually looking for ways to enhance our resort, and we hope to welcome you back to see our improvements!Warm Regards,Cove Haven Management Team
6/10 Satisfaisant
Edward
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Hi Edward,Thanks for the review. It's great you enjoyed our many fun activities and beautiful property, though we're sorry to hear about any issues during your stay. We want a comfortable and engaging visit for all guests, and your comments will help us hit these marks for future visits. We hope you will think about visiting us again soon and give us a chance to provide you with an exceptional getaway.Warm Regards,Cove Haven Management Team
10/10 Excellent
Dennis c
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dennis c
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Hello Dennis,Thank you for choosing Cove Haven Resort and for sharing your five-star experience! We're delighted to hear that you and your party had such an enjoyable recent visit. It was a sincere pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Warm Regards,Cove Haven Management Team
10/10 Excellent
sabrina
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sabrina
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Hi Sabrina,Thank you for your outstanding review! Here at Cove Haven Resort, we strive to go above and beyond for our guests, and we're delighted that you enjoyed everything about your time with us. It would be our pleasure to welcome you back anytime for another extraordinary experience.Warm Regards,Cove Haven Management Team
6/10 Satisfaisant
Dishon
Voyage en couple
6 mai 2024
Les points forts : Équipements
Dishon
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Hello Dishon,We are very sorry for the delay at check-in. Rest assured, we will follow up to determine what caused this and hope to prevent it moving forward. Overall, we hope you had a great with us in the Pocono Mountains. Warm Regards,Cove Haven Management Team
8/10 Bien
Jose
5 mai 2024
Jose
Séjour de 2 nuits en mai 2024
10/10 Excellent
Samantha
Voyage en couple
29 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Samantha
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Hi Samantha, Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.Warm Regards,Cove Haven Management Team
10/10 Excellent
Jean
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Hello Jean,Thank you for choosing Cove Haven Resort and for taking a moment to provide your five-star rating! We are delighted that you had an enjoyable recent stay with us. It was our sincere pleasure to host you, and we look forward to welcoming you back again soon.Warm Regards,Cove Haven Management Team
10/10 Excellent
Keouchie
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keouchie
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Keouchie,Thank you for taking the time to provide your kind review of Cove Haven Resort. Your recommendation thrills us, and we're delighted you had a wonderful time. We look forward to your next stay with us!Warm Regards,Cove Haven Management Team
10/10 Excellent
CARLOS, BRIDGEPORT
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CARLOS
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Hi Carlos,We're delighted you enjoyed your stay at Cove Haven Resort! It's great to know that our lively entertainment helped make your visit memorable. Please come see us again soon for another terrific getaway.Warm Regards,Cove Haven Management Team
10/10 Excellent
Salvatore
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Salvatore
Séjour de 2 nuits en avril 2024
2/10 Horrible
Justin
19 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en avril 2024
10/10 Excellent
Stephanie
18 avr. 2024
Les points forts : Propreté et personnel et service
Stephanie
Séjour de 2 nuits en avril 2024
10/10 Excellent
Samantha
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en avril 2024
10/10 Excellent
Stephen
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en février 2024
Réponse de General Manager le 11 avr. 2024
Dear Stephen,We are so delighted to know that our amazing accommodations and in-room amenities helped make your visit that much better! Thank you so much for the five-star rating and we hope to see you again soon. Warm Regards,Cove Haven Management Team
10/10 Excellent
Richard
8 avr. 2024
Richard
Séjour de 2 nuits en avril 2024
10/10 Excellent
Stuart
Voyage en couple
7 avr. 2024
Stuart
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Stuart,Thank you so much for choosing to stay with us at Cove Haven Resort. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read our lovely accommodations and plentiful amenities were highlights of your trip. The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,Cove Haven Management Team
6/10 Satisfaisant
Isaac
Voyage en famille
7 avr. 2024
Isaac
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Hi Isaac,Thank you for taking the time to leave a review. We are disappointed to hear about the issues you encountered during your stay and thank you for sharing your concerns. Your feedback will allow us to improve the experience of future guests, and we hope you will allow us to host you again in the future and regain your confidence.Warm Regards,Cove Haven Management Team
10/10 Excellent
Jorge M
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge M
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Hi Jorge,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance during your stay at our beautiful property. Please come see us again soon at Cove Haven Resort!Warm Regards,Cove Haven Management Team
10/10 Excellent
Arthur
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 3 nuits en mars 2024
6/10 Satisfaisant
Delvin
1 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Delvin
Séjour de 1 nuit en mars 2024
10/10 Excellent
Frank
1 avr. 2024
Les points forts : Propreté et personnel et service
Frank
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Patricia
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Patricia
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Hi Patricia,It was a pleasure hosting you at Cove Haven Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Warm Regards,Cove Haven Management Team
10/10 Excellent
Kim
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kim
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Hello Kim,We loved hosting you at Cove Haven Resort! Our team trusts you had a relaxing and romantic getaway at our resort. Thank you for reviewing your stay, and we hope you visit us again in the scenic Pocono Mountains. Warm Regards,Cove Haven Management Team
8/10 Bien
Errol
30 mars 2024
Les points forts : Propreté et personnel et service
Errol
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 2 avr. 2024
Hi Errol,Our knowledgeable, professional staff works hard to ensure all our guests feel welcome and they will be glad you appreciated their kind assistance. The next time you're in the area, please consider choosing Cove Haven Resort again for another great stay.Warm Regards,Cove Haven Management Team
8/10 Bien
Levasky
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Levasky
Séjour de 1 nuit en mars 2024
10/10 Excellent
Yvonie
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yvonie
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Yvonie,Thank you so much for choosing to stay with us at Cove Haven Resort. While we appreciate the great rating, we're disappointed to learn your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed. Nevertheless, we trust this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future.Warm Regards,Cove Haven Management Team
6/10 Satisfaisant
franck
25 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
franck
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 29 mars 2024
Dear Franck,Thank you for appreciating our property's quiet ambiance. We've taken note of your concerns regarding aspects of your stay, such as cleanliness and the lack of coverage in certain outdoor areas. Additionally, your feedback on the amenities in your room is valuable. Your concerns will be shared with our General Manager immediately. We're committed to enhancing our guest experience and look forward to making your next stay more comfortable and fulfilling.Warm Regards,Cove Haven Management Team
10/10 Excellent
Joni
Voyage en couple
21 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joni
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Hello Joni,Thank you for choosing Cove Haven Resort and sharing your short, yet wonderful, five-star review. We're delighted you enjoyed your time with us and look forward to welcoming you back for another romantic getaway.Warm Regards,Cove Haven Management Team
10/10 Excellent
Brian
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Hi Brian,It was a pleasure hosting you at Cove Haven Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.Warm Regards,Cove Haven Management Team
10/10 Excellent
Dana
Voyage en couple
19 mars 2024
Les points forts : Propreté
Dana
Séjour de 2 nuits en février 2024
Réponse de General Manager le 21 mars 2024
Dear Dana,Thank you for taking the time to leave us a review. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance our guest's experience. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit. Warm Regards,Cove Haven Management Team