8/10 Bien
Josiane
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements
Went for a family vacation in May.
Even though it wasn’t high season we were very happy with our stay in Lake Placid. Hotel staff was helpful, smiling and caring. Room got cleaned as we simply asked for new towels. We had really good hotel service.
Great location. Everything was at a walking distance from the hotel. The Mirror lake so close to the hotel brought a really calm atmosphete.
Free and easy access parking was also kids friendly.
Room was fine and clean. Bad point is the AC was very loud and hot water wasn’t hot enough. Little balcony was nice with the lake and pool view. Terrasse and outside pool were closed at that time of the year.
Inside pool was clean and perfect for kids.
Nice snacks and beverages were displayed in the lobby in the afternoon. That was a nice attention as the champagne we were offered at the check in.
Food service in the room was poor quality. Pizza was good but the kids menu was a very cheap mac n cheese (kraft dinner) for 14$.
General experience was good.
Josiane
Séjour de 3 nuits en mai 2024