Façade de l’hébergement - soirée/nuit

Avis sur Crowne Plaza Lake Placid, an IHG Hotel

3.5 out of 5
Crowne Plaza Lake Placid, an IHG Hotel
101 Olympic Dr, Lake Placid, NY

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 769 avis sur 1096." "
Note des voyageurs de 8 (Bien), d’après 224 avis sur 1096." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 1096." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 1096." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 1096." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Stéphanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe. Près des boutiques et pas loin des High Peaks. Vue magnifique sur celles-ci. Les chiens sont les bienvenus.
Séjour de 1 nuit en mars 2024
Réponse de Rich C. le 1 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Bien

Benjamin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vue incroyable!!!
Séjour de 2 nuits en mars 2024
Réponse de Rich C. le 11 mars 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay and found the views to be incredible. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bien

JF

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Rich C. le 5 mars 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 Médiocre

martyne

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I paid for a 1 bedroom room and they do not want give me what i paid for! Room was smelling bad and not well cleanwd
Séjour de 2 nuits en décembre 2023
Réponse de Laurie Reservations Manager le 28 déc. 2023
Hello Martyne,You booked a standard room as indicated in your confirmation, which is hotel's choice of 1 king bed or two queen beds and we were sold out of rooms with a king bed. In the future if you would like to be guaranteed a room type, you should book the specific room type you are looking for. I do apologize if there was an issue with your guest room as we had no notification during your stay of any problem. We would have been happy to fix the issue or move you to a different room.Thank you for your feedback. We typically receive positive comments about our cleanliness and I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Olivier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Rich C. le 15 nov. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Brigitte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent endroit, en couple ou en famille.
Séjour de 2 nuits en octobre 2023
Réponse de Rachel le 22 oct. 2023
From our ideal location to our friendly team members, it was our pleasure to ensure you had a five-star experience at Crowne Plaza Lake Placid! We truly appreciate you taking the time to tell us about your stay, and we assure you that we will keep up the great work. All the best until we see you again! Regards, Rachel Stanton, manager

10/10 Excellent

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the atmosphere and the chalet look of the hotel. Many activities from walking distance and a nice private beach.
Séjour de 2 nuits en août 2023
Réponse de Laurie Reservations Manager le 10 août 2023
Thank you the 5/5 rating and thank you for staying with us!

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Laurie Reservations Manager le 14 juin 2023
Thank you for the 5/5 rating and thank you for staying with us!

8/10 Bien

Mathilde

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023
Réponse de Laurie Reservations Manager le 15 mai 2023
Thank you for the 4/5 rating and thank you for staying with us!

10/10 Excellent

Dany

Séjour de 1 nuit en mars 2023
Réponse de Laurie Reservations Manager le 21 mars 2023
Thank you for the 10/10 rating and thank you for staying with us!

8/10 Bien

Mireille

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Nourriture vraiment décevante au restaurant. Cher rapport qualité prix
Séjour de 3 nuits en mars 2023
Réponse de Laurie Reservations Manager le 9 mars 2023
Thank you for your feedback and thank you for choosing the Crowne Plaza Lake Placid. I will be sure to forward your comments to our food and beverage department.

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bel endroit, vue splendide sur le lac mirroir et les montagnes! Que des bons commentaires!
Séjour de 2 nuits en mars 2023
Réponse de Laurie Reservations Manager le 7 mars 2023
Thank you for the feedback. We are pleased to hear that you enjoyed our beautiful views!Thank you for choosing the Crowne Plaza Lake Placid.

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expérience client
Séjour de 2 nuits en février 2023
Réponse de Laurie Reservations Manager le 20 févr. 2023
Thank you for the 5/5 rating and thank you for staying with us!

10/10 Excellent

Stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Laurie Reservations Manager le 16 févr. 2023
Thank you for the 10/10 rating and thank you for staying with us!

8/10 Bien

René

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent emplacement. Seuls point négatifs. Nous avons du payé un supplément de 40$ us par nuit pour avoir une chambre avec 2 lits alors que le prix est déjà dispendieux.
Séjour de 3 nuits en janvier 2023
Réponse de Laurie Reservations Manager le 25 janv. 2023
Thank you for your feedback. The extra charge was for a lake view room. We did offer a room with two beds overlooking the indoor pool at no extra charge.

10/10 Excellent

claude

Voyage en famille
Les points forts : Propreté et personnel et service
Good hotel. As we drive EV car, this hotel needs more charging stations Only 2 stations for hundred of rooms.
Séjour de 1 nuit en octobre 2022
Réponse de Laurie Reservations Manager le 31 oct. 2022
Thank you for the feedback and thank you for choosing the Crowne Plaza Lake Placid.

10/10 Excellent

Patrice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien situé Proximité du Village a pied
Séjour de 2 nuits en octobre 2022
Réponse de Laurie Reservations Manager le 18 oct. 2022
Thank you for the 5/5 rating and thank you for staying with us!

10/10 Excellent

Rougé

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'emplacement au centre du village est top et la vue sur le mirror lake est juste sublime. Le personnel est très accueillant et serviable. La chambre est simple mais propre et spacieuse. Les lits sont confortables. Le petit-déjeuner est copieux, il y a beaucoup de choix.
Séjour de 2 nuits en octobre 2022
Réponse de Laurie Reservations Manager le 13 oct. 2022
Thank you for the great feedback. We are pleased to hear that you appreciated our convenient central location, beautiful views, helpful staff, comfortable beds and breakfast buffet!Thank you for choosing the Crowne Plaza Lake Placid.

6/10 Satisfaisant

Carl

Voyage en couple
Les points forts : Propreté et personnel et service
Bel emplacement, superbe vue, mais l'hôtel est due pour des rénovations, les tapis et décors des années 80 dans les chambres ne valent surtout pas le prix exorbitant des chambres .... Over rated au maximum.
Séjour de 1 nuit en septembre 2022
Réponse de Laurie Reservations Manager le 13 sept. 2022
We are pleased to hear that you appreciated our central location and great views.Thank you for staying with us.

10/10 Excellent

Francois

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en août 2022
Réponse de Laurie Reservations Manager le 1 sept. 2022
Thank you for the 5/5 rating and thank you for staying with us!

6/10 Satisfaisant

Isabelle

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I was very disappointed. This hotel needs major improvements. Way to old. Positive: the lady at the front desk was very helpful and nice. She is from Tucson.
Séjour de 1 nuit en juillet 2022
Réponse de Laurie Reservations Manager le 14 juil. 2022
Thank you for your feedback. I am pleased to hear the kind words about one of our staff members, we appreciate it!

8/10 Bien

Stéphanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en juin 2022
Réponse de Laurie Reservations Manager le 20 juin 2022
We are happy to hear that you had a good stay and we look forward to your return!

10/10 Excellent

Jean-Francois

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Installations sportives très bien Piscine et spa agréable Flexibilité pour le check-out
Séjour de 1 nuit en mai 2022
Réponse de Ashley le 9 mai 2022
We are glad you were able to enjoy the amenities we have to offer and that our staff was accommodating. Thank you for your review and we hope to see you again soon! Ashley Berkowitz Guest Relations

8/10 Bien

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I spent a weekend at Lake Placid. Our room was comfortable, and the location was very convenient, within walking distance to restaurants. We were also grateful that there was parking on-site, which made it easy for us to drive back-and-forth to trailheads in the area.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

slobodan

Les points faibles : Équipements
Séjour de 1 nuit en mai 2024

8/10 Bien

Myassar

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great place that is close to the town with walking paths provided and lots of safe parking space. Great front garden with seating to simply relax and enjoy the view. But docked cleanliness points for dust accumulated in bathroom's facilities (e.g. mirror, toilet tank, handles etc.) and spiderwebs on balcony.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laura

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Rich C. le 24 mai 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bien

JOSEPH

Voyage en couple
Beautiful property! It’s very large and hard to navigate the exit/entrances.
Séjour de 1 nuit en mai 2024
Réponse de Rich C. le 20 mai 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Laarnie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Relaxing and have a nice view of the mirrow lake.
Séjour de 1 nuit en mai 2024
Réponse de Rich C. le 20 mai 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Katie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 2 nuits en avril 2024
Réponse de R Stanton le 17 mai 2024
It is an honor to have earned a perfect rating for your recent stay with us. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. No matter the weather, our team goes above and beyond to provide our guests with a relaxing and safe experience. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was as expected
Séjour de 2 nuits en mai 2024
Réponse de Rich C. le 16 mai 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

DAVID

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location on top of the hill. Only downside. Elevator had very bad smell inside.
Séjour de 2 nuits en mai 2024
Réponse de Rich C. le 7 mai 2024
Thank you for your positive review and for choosing to stay with us! We're thrilled to hear that you loved the location of our hotel atop the hill.We appreciate your feedback regarding the elevator. Ensuring a pleasant environment for our guests is important to us, so we'll address the issue with the elevator's smell promptly to ensure it's resolved.Thank you for bringing this to our attention, and we hope that despite this issue, you had an enjoyable stay with us. We look forward to welcoming you back in the future, and if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels!

8/10 Bien

Marie-France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the big lounge and bar area. With the outdoor terrace
Séjour de 1 nuit en mai 2024
Réponse de Rich C. le 6 mai 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our spacious lounge and bar area, as well as our outdoor terrace.Creating welcoming and comfortable spaces for our guests to unwind is a priority for us, so it's fantastic to know that you appreciated these features during your stay. Whether you're looking to socialize with friends or simply relax with a drink, our lounge and bar area and outdoor terrace provide the perfect setting.We value your input and are grateful for your positive comments. If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future. Until then, safe travels, and we look forward to hosting you again soon!

6/10 Satisfaisant

Gary

Les points forts : Propreté
Great location. Seemed a little dated and in need of a face lift.
Séjour de 1 nuit en février 2024
Réponse de Rich C. le 2 mai 2024
Thank you for taking the time to share your thoughts with us. We're glad to hear that you found our location convenient for your needs.We appreciate your feedback regarding the condition of our property. We are constantly striving to provide our guests with comfortable and updated accommodations, and your comments will certainly be taken into consideration as we continue to make improvements.If there are any specific areas you believe could use attention or if you have any suggestions for how we can enhance your experience in the future, please feel free to share them with us. Your input is invaluable to us as we work to ensure that all our guests have a pleasant stay.We hope to have the opportunity to welcome you back again in the future and provide you with an even more enjoyable experience. Thank you for choosing to stay with us.

10/10 Excellent

Krystin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location & view of the lake !
Séjour de 3 nuits en avril 2024
Réponse de Rich C. le 29 avr. 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our hotel's great location and the beautiful view of the lake. Providing our guests with a memorable experience is our top priority, and we're thrilled that you had a pleasant stay with us.We hope to have the pleasure of welcoming you back for another enjoyable visit in the future.

10/10 Excellent

Cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay
Séjour de 1 nuit en avril 2024
Réponse de R Stanton le 26 avr. 2024
Thank you! We are so pleased you enjoyed your visit to Crowne Plaza Lake Placid. It was our pleasure to share the Adirondack Mountains with you! We hope you'll join us again, soon!

10/10 Excellent

Colleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly. All areas of hotel were super clean.
Séjour de 2 nuits en avril 2024
Réponse de R Stanton le 26 avr. 2024
Thank you for sharing your experience at the Crowne Plaza Lake Placid. It sounds like we checked all the boxes for an incredible stay with our clean accommodations, and friendly hospitality! We'll see you again next time you travel to Lake Placid!

10/10 Excellent

Enmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de R Stanton le 26 avr. 2024
Thank you got the 5 out of 5 review! We are so glad that we could provide you with a comfortable getaway to Lake Placid. Thank you for choosing Crowne Plaza Lake Placid and we hope to welcome you back again soon.

8/10 Bien

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location with easy walking to the Olympic center and main street restaurants and shops
Séjour de 2 nuits en avril 2024
Réponse de Rich C. le 25 avr. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our location worked well for you and that you found it convenient to explore the nearby attractions and dining options.If there are any areas where you feel we could have improved to earn that extra star, please don't hesitate to let us know. Your feedback helps us to continually enhance the guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Bien

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, peace and quiet and short walk to Main street.
Séjour de 1 nuit en avril 2024
Réponse de Rich C. le 25 avr. 2024
Thank you for your review and for choosing to stay with us. We're pleased to hear that you found our staff to be accommodating and enjoyed the peace and quiet during your stay. It's also great to know that our location was convenient for exploring Main Street.If there are any areas where you feel we could have improved to earn that extra star, please feel free to share your feedback with us. We're always looking for ways to enhance the guest experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view was spectacular, I also appreciated the short walk to the Herb Brooks arena.
Séjour de 3 nuits en avril 2024
Réponse de Rich C. le 15 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and the rooms/lounge areas were great!
Séjour de 2 nuits en avril 2024
Réponse de Rich C. le 15 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was so friendly and the hotel, pool and grounds were kept very clean during our 6 day stay. Highly recommend!
Séjour de 5 nuits en avril 2024
Réponse de Rich C. le 11 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Kevin

We had 4 rooms that were all next to each other with views of Mirror Lake. We loved the facility, staff and proximity to the town. One minor constructive suggestion would be to add more seating at the bar and outside fire pit areas. Overall a great stay and we would highly recommend this hotel.
Séjour de 2 nuits en avril 2024
Réponse de Rich C. le 11 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Marli

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful
Séjour de 1 nuit en avril 2024
Réponse de Rich C. le 11 avr. 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Christopher

Séjour de 1 nuit en avril 2024
Réponse de Rich C. le 25 avr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

6/10 Satisfaisant

Christopher

Séjour de 2 nuits en mars 2024
Réponse de Rich C. le 22 avr. 2024
Thank you for choosing to stay with us and for taking the time to provide feedback on your experience. We appreciate your honesty and regret that your stay did not meet your expectations.If there are any specific areas where we can improve or if you encountered any issues during your stay that you would like us to address, please feel free to reach out to our team directly. Your feedback is invaluable to us as we continuously strive to enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Mary Helen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A skiers Mecca! We don’t ski but it did not matter. The facilities were awesome for that “lodge” feel which is what we were seeking. Located on top of a hill overlooking the lake with mountains in the background. We sat by the cozy fire looking out the wall of windows that looked out onto a view that looked like a postcard. The food was really good…the staff were welcoming and friendly. Very close to all the key things to do including the Olympic museum, shops, dining, and, if you’re into it, skiing. We will be back!! Ran into a guy on the elevator who said he has been there every year for the past 11 years and it’s easy to see why!
Séjour de 3 nuits en mars 2024
Réponse de Rich C. le 2 avr. 2024
Thank you for your glowing review and for choosing our hotel for your recent getaway! We're thrilled to hear that you enjoyed the cozy lodge atmosphere, stunning views, and delicious food during your stay. It sounds like you had a truly memorable experience, and we're delighted to have been a part of it.We're glad to know that you found our location convenient for exploring the local attractions, even if skiing wasn't on your itinerary. It's always wonderful to hear from returning guests like the gentleman you met on the elevator – their loyalty speaks volumes about the quality of our accommodations and service.We can't wait to welcome you back for another fantastic stay in the future! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Nefertiti

Les points forts : Propreté et personnel et service
The view from the hotel's Great Room of the Adironacks is out of this world
Séjour de 1 nuit en mars 2024
Réponse de Rich C. le 2 avr. 2024
Thank you for your fantastic review! We're delighted to hear that you enjoyed the breathtaking views of the Adirondack Mountains from our Great Room. Providing our guests with unforgettable experiences is what we strive for, and we're thrilled that you found the scenery to be out of this world.We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Rich C. le 2 avr. 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!