Avis sur La Quinta Inn & Suites by Wyndham Lake George
La Quinta Inn & Suites by Wyndham Lake George
1533 US-9, Lake George, NY
Avis
9,0
Merveilleux
9,0/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Sophia CSR le 22 mai 2024
Hi Sylvie,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.Best Regards,La Quinta Inn & Suites by Wyndham Lake George
8/10 Bien
Line
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Line
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 20 avr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.Best Regards,La Quinta Inn & Suites by Wyndham Lake George
10/10 Excellent
Nathalie, Ste-Martine
Voyage en famille, Voyage en groupe
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 2 nuits en mars 2024
Réponse de Sophia CSR le 11 mars 2024
Hi Nathalie,We are happy that you enjoyed most aspects of your stay. Our team has high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room and access. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.Best Regards,La Quinta Inn & Suites by Wyndham Lake George
4/10 Médiocre
Benoît
Voyage en famille
4 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Benoît
Séjour de 2 nuits en mars 2024
Réponse de Sophia CSR le 4 mars 2024
Dear Guest,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.Best Regards,La Quinta Inn & Suites by Wyndham Lake George
10/10 Excellent
Nathalie
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 3 nuits en octobre 2023
Réponse de Sophia CSR le 31 déc. 2023
Dear Guest,Receiving an astonishing 5-star rating and review is a real victory for our hotel. We are infinitely grateful that you will choose us again and our team is waiting to welcome you back soon!Best Regards,La Quinta Inn & Suites by Wyndham Lake George
10/10 Excellent
Maxime
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maxime
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 31 déc. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!Best Regards,La Quinta Inn & Suites by Wyndham Lake George
6/10 Satisfaisant
Patrick
Voyage en famille
29 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Patrick
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 3 janv. 2024
Hi Patrick,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
8/10 Bien
Josee
Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josee
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 9 déc. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.Best Regards,La Quinta Inn & Suites by Wyndham Lake George
8/10 Bien
Marianne
Voyage en famille
13 oct. 2023
Marianne
Séjour de 2 nuits en octobre 2023
Réponse de Sophia CSR le 29 oct. 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bien
Chantal
Voyage en couple
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chantal
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 29 oct. 2023
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
6/10 Satisfaisant
Tiffanie
10 oct. 2023
Tiffanie
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 29 oct. 2023
Hi Tiffanie,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 Excellent
Lorraine
9 oct. 2023
Lorraine
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 31 oct. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 Bien
Robert
24 sept. 2023
Les points forts : Propreté
Robert
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 29 oct. 2023
Hi Robert,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excellent
Joanie
Voyage en famille avec de jeunes enfants
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanie
Séjour de 3 nuits en septembre 2023
Réponse de Sophia CSR le 22 sept. 2023
Hi Joanie,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 Excellent
Johanne
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johanne
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 6 sept. 2023
Hi Johanne,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
10/10 Excellent
Carlos
Voyage en famille
5 sept. 2023
Les points forts : Équipements
Carlos
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 6 sept. 2023
Hi Carlos,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 Excellent
Stephane
Voyage en famille
23 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephane
Séjour de 3 nuits en août 2023
Réponse de Sophia CSR le 25 août 2023
Hi Stephane,Nothing motivates us more than honest words of appreciation. We are happy to know that you noticed the changes we have made. We appreciate your kind words and hope to see you again soon on your future travels.
8/10 Bien
Carole
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 23 août 2023
Hi Carole,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 Horrible
-Patrice
Voyage en couple
21 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
-Patrice
Séjour de 3 nuits en août 2023
Réponse de Sophia CSR le 10 sept. 2023
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
8/10 Bien
Sylvain
Voyage en famille
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sylvain
Séjour de 2 nuits en août 2023
Réponse de Sophia CSR le 20 août 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Satisfaisant
Luzia
17 août 2023
Luzia
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 6 sept. 2023
Dear Guest,Thank you for taking the time to share your rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excellent
Ma-non
Voyage en famille avec de jeunes enfants
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ma-non
Séjour de 3 nuits en août 2023
Réponse de Sophia CSR le 16 août 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
8/10 Bien
Marc-André
13 août 2023
Marc-André
Séjour de 2 nuits en août 2023
Réponse de Sophia CSR le 3 sept. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bien
Xavier
Voyage en famille
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xavier
Séjour de 2 nuits en août 2023
Réponse de Sophia CSR le 6 août 2023
Hi Xavier,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 Bien
Gabriel
Voyage en couple
3 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gabriel
Séjour de 2 nuits en août 2023
Réponse de Sophia CSR le 4 août 2023
Hi Gabriel,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excellent
Marie Christine
Voyage en famille
3 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie Christine
Séjour de 1 nuit en août 2023
Réponse de Sophia CSR le 16 août 2023
Hi Marie,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
6/10 Satisfaisant
Joyce
Voyage en famille
2 août 2023
Joyce
Séjour de 2 nuits en juillet 2023
Réponse de Sophia CSR le 3 août 2023
Hi Joyce,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
10/10 Excellent
Diane
25 juil. 2023
Diane
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 16 août 2023
Hi Diane,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Satisfaisant
Melanie
21 juil. 2023
Les points forts : Propreté et personnel et service
Melanie
Séjour de 3 nuits en juillet 2023
Réponse de Sophia CSR le 23 juil. 2023
Hi Melanie,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
10/10 Excellent
Pascal
Voyage en famille avec de jeunes enfants
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pascal
Séjour de 1 nuit en juillet 2023
Réponse de Sophia CSR le 16 juil. 2023
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 Excellent
Chantal
27 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chantal
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 28 juin 2023
Dear Guest,Your 10-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
10/10 Excellent
Mélanie
26 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mélanie
Séjour de 2 nuits en juin 2023
Réponse de Sophia CSR le 28 juin 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Excellent
Eric
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eric
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 4 juin 2023
Hi Eric,Your 10-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
10/10 Excellent
Daniel
22 mai 2023
Daniel
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 24 mai 2023
Hi Daniel,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Excellent
Dominique
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dominique
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 10 mai 2023
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
6/10 Satisfaisant
Jean-Marc
Voyage en couple
24 avr. 2023
Les points forts : Propreté, personnel et service, équipements
Jean-Marc
Séjour de 2 nuits en avril 2023
Réponse de Sophia CSR le 25 avr. 2023
Dear Guest,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.
8/10 Bien
Pascal
10 avr. 2023
Pascal
Séjour de 1 nuit en avril 2023
Réponse de Sophia CSR le 12 avr. 2023
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
10/10 Excellent
Marie Josee
6 avr. 2023
Marie Josee
Séjour de 1 nuit en avril 2023
Réponse de Sophia CSR le 8 avr. 2023
Dear Guest,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad you had a nice stay with us and look forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
6/10 Satisfaisant
Pierre
1 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour magasinage et changement d’air
Pierre
Séjour de 4 nuits en décembre 2022
Réponse de Sophia CSR le 5 janv. 2023
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room and friendly staff. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
10/10 Excellent
samantha
Voyage en famille
31 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel parfait
samantha
Séjour de 1 nuit en octobre 2022
Réponse de Sophia CSR le 1 nov. 2022
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location and clean room. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
10/10 Excellent
Sylvain
24 sept. 2022
Sylvain
Séjour de 2 nuits en septembre 2022
8/10 Bien
Pierre
Voyage en famille
18 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pierre
Séjour de 1 nuit en septembre 2022
Réponse de Sophia CSR le 19 sept. 2022
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
10/10 Excellent
Linda
Voyage en couple
5 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en septembre 2022
Réponse de Sophia CSR le 6 sept. 2022
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
8/10 Bien
Marc andre
Voyage en famille
28 août 2022
Les points forts : Propreté et confort de la chambre
Agréable et rénové mais manque de finition
Marc andre
Séjour de 1 nuit en août 2022
Réponse de Sophia CSR le 29 août 2022
Dear Guest,We are glad to know that you had a nice stay with us and liked our pool service and Spacious room. We will surely forward your feedback to the relevant team for improvements. I assure you the best of the service on your future stays.
8/10 Bien
Carole-Anne
Voyage en famille
27 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carole-Anne
Séjour de 2 nuits en août 2022
Réponse de Sophia CSR le 29 août 2022
Dear Guest,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
8/10 Bien
Diane
Voyage en groupe
25 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diane
Séjour de 2 nuits en août 2022
Réponse de Sophia CSR le 26 août 2022
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our friendly staff. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
10/10 Excellent
Marie-Eve
Voyage en famille
19 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Marie-Eve
Séjour de 2 nuits en août 2022
Réponse de Sophia CSR le 19 août 2022
Dear Guest,We are glad to know that you had a nice stay with us and liked our pool service and clean room. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
8/10 Bien
andreane
17 août 2022
Les points forts : Propreté, personnel et service, équipements
andreane
Séjour de 3 nuits en août 2022
10/10 Excellent
Isabelle
17 août 2022
Isabelle
Séjour de 1 nuit en août 2022
Réponse de Sophia CSR le 18 août 2022
Dear Guest,
Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 Excellent
Caroline
16 août 2022
Caroline
Séjour de 1 nuit en août 2022